Greetings. Re: Two computers. One with Windows 7 O/S and the other with Vista O/S. Both are hardwired to a wireless router. After years of acceptable performance with our provider, we, about a week ago ran into a very slow performance on both computers. My internet speeds, according to the internet provider are supposed to be: Ping; 0 , Dowload Speed: 1.00 and Upload Speed .51. Over a period of a couple of days and many speed readings, I got a Ping range of: 1477 to 24 ms. The dowoload: from .18 up to 1.03 mbps and the Upload from: .00 up to .40 mbps. There is no consistency. I have communicated both with the internet provider and the router people and the result is that a service call was made by the internet provider this a.m. (3/29/14) The Tech checked the outside wiring and installed a replacement modem. Initially, the computers were running satisfactorily and just moments ago, I again noticed a slow down in the performance. I did a speed check and again, found the performance well; below the standard that I am paying for. I wish to point out that during the call to the internet provider it was suggested to upgrade the speed for another 5-6 dollars a month and during the service call, the tech mentioned that with today's internet "traffic" my current speed won't do the job. Now here I am thinking that if the can give me what I'm paying for I will be happy because my units "thrive" on that but if they can't do that, what guarantee do I have that if I upgrade it will work. I invite your input.
Edited by hamluis, 05 April 2014 - 03:55 PM.
Moved from Win 7 to Networking - Hamluis.