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15+ Minute load for explorer.exe, poor graphics MS Office 2010


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9 replies to this topic

#1 HelpMEfast

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Posted 29 March 2014 - 10:08 AM

So my ex-girlfriend installed spy software (Webwatcher, specifically) on my computer.  Once detected and removed by the company's specific instructions, I've had a myriad of issues:

  • Task Bar with Start button (explorer.exe) takes 15-20 minutes to load at startup (black screen with mouse pointer until then)
  • MS Outlook 2010 has archaic graphics, menu item resolution is 1980's quality
  • CTRL + ALT + DEL, background is white instead of standard Windows background
  • Streaming video graphics are choppy
  • Overall performance is slow

I have been trying to get things fixed since January with no luck.  This is a Dell Studio 1747 and I'm not sure if I have Windows disks to repair. I don't want to wipe the drive and reinstall.

 

Frustrated.  Please help give my computer's life back.


Edited by hamluis, 29 March 2014 - 12:35 PM.
Merged topics - Hamluis.


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#2 OldPhil

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Posted 29 March 2014 - 12:04 PM

Can you get at your files?  If so back them up onto a flash drive then do a factory reset, it will put the system back to where it was when new.  You will lose all data and any added programs!

 

WARNING: When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, you should back up your personal files.

  1. If your computer is running, Click Start > Restart
  2. While the computer starts, press the F8 key, until the Advanced Boot Options menu appears
  3. Using the ↓ Down Arrow , select Repair Your Computer and press Enter
  4. Select your language and click Next
  5. Log in as an Administrative user, and click OK
  6. Click Dell Factory Image Restore from the System Recovery Options

Honesty & Integrity Above All!


#3 HelpMEfast

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Posted 29 March 2014 - 12:06 PM

I have to finish school work and nobody has ever responded to me on this site.  Main issue:

 

When I boot the computer, after logon to Windows, it takes forever to bring up icons and taskbar (just a black screen with mouse pointer).

 

  • Everything else is slow
  • Streaming video is choppy (despite download speeds of 30-40 megs)
  • Sometimes Windows logon background screen is white instead of blue with the little birdie  :crazy:
  • When i hit CRTL ALT DEL, windows background is all white
  • Outlook graphics look weird (see attached)

I just want help

Attached Files


Edited by hamluis, 29 March 2014 - 12:35 PM.
Merged topics - Hamluis.


#4 HelpMEfast

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Posted 29 March 2014 - 12:09 PM

Any other options?  How much for a flash drive? How do I check what size I need? What is the best way to back up? Lots of music and pictures...


Edited by HelpMEfast, 29 March 2014 - 12:09 PM.


#5 hamluis

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Posted 29 March 2014 - 12:33 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#6 HelpMEfast

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Posted 29 March 2014 - 05:26 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Zach (administrator) on 29-03-2014 at 16:23:35
Running from "C:\Users\Zach\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/29/2014 02:32:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x00000000000027de
Faulting process id: 0x1324
Faulting application start time: 0xtaskeng.exe0
Faulting application path: taskeng.exe1
Faulting module path: taskeng.exe2
Report Id: taskeng.exe3
 
Error: (03/29/2014 10:53:11 AM) (Source: TechSmith Updater) (User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:53:11 AM) (Source: TechSmith Updater) (User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:52:58 AM) (Source: TechSmith Updater) (User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:52:58 AM) (Source: TechSmith Updater) (User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:32:02 AM) (Source: Application Error) (User: )
Description: Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x00000000000027de
Faulting process id: 0xad0
Faulting application start time: 0xtaskeng.exe0
Faulting application path: taskeng.exe1
Faulting module path: taskeng.exe2
Report Id: taskeng.exe3
 
Error: (03/29/2014 08:32:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x00000000000027de
Faulting process id: 0xdbc
Faulting application start time: 0xtaskeng.exe0
Faulting application path: taskeng.exe1
Faulting module path: taskeng.exe2
Report Id: taskeng.exe3
 
Error: (03/28/2014 11:56:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x00000000000027de
Faulting process id: 0xc0c
Faulting application start time: 0xtaskeng.exe0
Faulting application path: taskeng.exe1
Faulting module path: taskeng.exe2
Report Id: taskeng.exe3
 
Error: (03/28/2014 05:30:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x00000000000027de
Faulting process id: 0x1750
Faulting application start time: 0xtaskeng.exe0
Faulting application path: taskeng.exe1
Faulting module path: taskeng.exe2
Report Id: taskeng.exe3
 
Error: (03/28/2014 06:32:01 AM) (Source: Application Error) (User: )
Description: Faulting application name: taskeng.exe, version: 6.1.7601.17514, time stamp: 0x4ce79d2c
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeb033f
Exception code: 0xc0000005
Fault offset: 0x00000000000027de
Faulting process id: 0x46c
Faulting application start time: 0xtaskeng.exe0
Faulting application path: taskeng.exe1
Faulting module path: taskeng.exe2
Report Id: taskeng.exe3
 
 
System errors:
=============
Error: (03/29/2014 04:22:41 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 388 time(s).
 
Error: (03/29/2014 04:20:42 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 387 time(s).
 
Error: (03/29/2014 04:18:49 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 386 time(s).
 
Error: (03/29/2014 04:16:57 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 385 time(s).
 
Error: (03/29/2014 04:15:04 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 384 time(s).
 
Error: (03/29/2014 04:13:14 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 383 time(s).
 
Error: (03/29/2014 04:11:23 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 382 time(s).
 
Error: (03/29/2014 04:09:32 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 381 time(s).
 
Error: (03/29/2014 04:07:39 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 380 time(s).
 
Error: (03/29/2014 04:05:50 PM) (Source: Service Control Manager) (User: )
Description: The TrueVector Internet Monitor service terminated unexpectedly.  It has done this 379 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (03/29/2014 02:32:01 PM) (Source: Application Error)(User: )
Description: taskeng.exe6.1.7601.175144ce79d2cmsvcrt.dll7.0.7601.177444eeb033fc000000500000000000027de132401cf4b6c8a90a27fC:\Windows\system32\taskeng.exeC:\Windows\system32\msvcrt.dll2e59bd87-b781-11e3-8e16-0026b9e16ca0
 
Error: (03/29/2014 10:53:11 AM) (Source: TechSmith Updater)(User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:53:11 AM) (Source: TechSmith Updater)(User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:52:58 AM) (Source: TechSmith Updater)(User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:52:58 AM) (Source: TechSmith Updater)(User: )
Description: Could not find file 'C:\ProgramData\TechSmith\Updater\Snagit 11-11.4.2.xml'.
 
Error: (03/29/2014 10:32:02 AM) (Source: Application Error)(User: )
Description: taskeng.exe6.1.7601.175144ce79d2cmsvcrt.dll7.0.7601.177444eeb033fc000000500000000000027dead001cf4b5c7960d017C:\Windows\system32\taskeng.exeC:\Windows\system32\msvcrt.dlla7fbc70f-b75f-11e3-8e16-0026b9e16ca0
 
Error: (03/29/2014 08:32:58 AM) (Source: Application Error)(User: )
Description: taskeng.exe6.1.7601.175144ce79d2cmsvcrt.dll7.0.7601.177444eeb033fc000000500000000000027dedbc01cf4b5bc69092f1C:\Windows\system32\taskeng.exeC:\Windows\system32\msvcrt.dll05dbef6d-b74f-11e3-8e16-0026b9e16ca0
 
Error: (03/28/2014 11:56:06 PM) (Source: Application Error)(User: )
Description: taskeng.exe6.1.7601.175144ce79d2cmsvcrt.dll7.0.7601.177444eeb033fc000000500000000000027dec0c01cf4b13930bf1e1C:\Windows\system32\taskeng.exeC:\Windows\system32\msvcrt.dlld12ef6a6-b706-11e3-8e16-0026b9e16ca0
 
Error: (03/28/2014 05:30:44 PM) (Source: Application Error)(User: )
Description: taskeng.exe6.1.7601.175144ce79d2cmsvcrt.dll7.0.7601.177444eeb033fc000000500000000000027de175001cf4addbd2bc5abC:\Windows\system32\taskeng.exeC:\Windows\system32\msvcrt.dllfb64c1bb-b6d0-11e3-9886-0026b9e16ca0
 
Error: (03/28/2014 06:32:01 AM) (Source: Application Error)(User: )
Description: taskeng.exe6.1.7601.175144ce79d2cmsvcrt.dll7.0.7601.177444eeb033fc000000500000000000027de46c01cf4a609a79e45cC:\Windows\system32\taskeng.exeC:\Windows\system32\msvcrt.dllf5cbd3a2-b674-11e3-9886-0026b9e16ca0
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Flash Player 12 Plugin (Version: 12.0.0.70)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Advanced Audio FX Engine (Version: 1.12.05)
AMD APP SDK Runtime (Version: 2.4.595.9)
AntiLogger Free version 1.7.2.322 (Version: 1.7.2.322)
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
ATI Catalyst Control Center (Version: 2.009.0813.2130)
ATI Catalyst Install Manager (Version: 3.0.816.0)
avast! Free Antivirus (Version: 9.0.2013)
Banctec Service Agreement (Version: 2.0.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0308.2325.42017)
Catalyst Control Center Core Implementation (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Full Existing (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Full New (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Light (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Previews Common (Version: 2009.0813.2131.36817)
Catalyst Control Center Graphics Previews Common (Version: 2011.0308.2325.42017)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0813.2131.36817)
Catalyst Control Center InstallProxy (Version: 2009.0813.2131.36817)
Catalyst Control Center InstallProxy (Version: 2011.0308.2325.42017)
Catalyst Control Center Localization All (Version: 2009.0813.2131.36817)
Catalyst Control Center Localization All (Version: 2011.0308.2325.42017)
CCC Help Chinese Standard (Version: 2009.0813.2130.36817)
CCC Help Chinese Traditional (Version: 2009.0813.2130.36817)
CCC Help Danish (Version: 2009.0813.2130.36817)
CCC Help Dutch (Version: 2009.0813.2130.36817)
CCC Help English (Version: 2009.0813.2130.36817)
CCC Help English (Version: 2011.0308.2324.42017)
CCC Help Finnish (Version: 2009.0813.2130.36817)
CCC Help French (Version: 2009.0813.2130.36817)
CCC Help German (Version: 2009.0813.2130.36817)
CCC Help Italian (Version: 2009.0813.2130.36817)
CCC Help Japanese (Version: 2009.0813.2130.36817)
CCC Help Korean (Version: 2009.0813.2130.36817)
CCC Help Norwegian (Version: 2009.0813.2130.36817)
CCC Help Portuguese (Version: 2009.0813.2130.36817)
CCC Help Russian (Version: 2009.0813.2130.36817)
CCC Help Spanish (Version: 2009.0813.2130.36817)
CCC Help Swedish (Version: 2009.0813.2130.36817)
ccc-core-static (Version: 2009.0813.2131.36817)
ccc-utility64 (Version: 2009.0813.2131.36817)
ccc-utility64 (Version: 2011.0308.2325.42017)
CCleaner (Version: 4.11)
Cisco Connect (Version: 1.2.10104.2)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Core Temp version 0.99.8 (Version: 0.99.8)
Creative MediaSource 5 (Version: 5.26)
Creative WaveStudio 7 (Version: 7.12)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Dock (Version: 2.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Support Software) (Version: 2.5.09100)
Dell Webcam Central (Version: 1.40.05)
DeskPins (remove only)
DIRECTV Player (Version: 9.0)
DW WLAN Card Utility (Version: 5.60.48.18)
Google Chrome (Version: 32.0.1700.102)
Google Earth Plug-in (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.23.9)
GoPro Studio 2.0.0 (Version: 2.0.0)
HiJackThis (Version: 1.0.0)
HitmanPro 3.7 (Version: 3.7.9.212)
Intel® Turbo Boost Technology Monitor (Version: 1.0.186.6)
Internet TV for Windows Media Center (Version: 4.2.2.0)
ITCH (Version: 1.4.1)
iTunes (Version: 11.1.5.5)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 20 (64-bit) (Version: 6.0.200)
Junk Mail filter update (Version: 15.4.3502.0922)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
LoJack Factory Installer (Version: 1.0.0)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Help Viewer 1.1 (Version: 1.1.40219)
Microsoft Mouse and Keyboard Center (Version: 2.2.173.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Business 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (Version: 14.0.5120.5000)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft Visual C++  Compilers 2010 Standard - enu - x86 (Version: 10.0.40219)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x64 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Runtime - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 Express - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (Version: 10.0.40219)
Microsoft Visual Studio 2010 Service Pack 1 (Version: 10.0.40219)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40303)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.40308)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Netflix in Windows Media Center (Version: 3.3.101.0)
Nike+ Connect (Version: 6.2.12)
PDFCreator (Version: 1.4.0)
PowerDVD DX (Version: 8.3.6029)
Quickset64 (Version: 9.6.6)
Qwest Installer (Version: 1.0)
Qwest QuickAssist Desktop Tools (Version: 23)
Revo Uninstaller 1.95 (Version: 1.95)
Roxio Burn (Version: 1.01)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skins (Version: 2009.0813.2131.36817)
Skype Toolbars (Version: 1.0.4051)
Snagit 11 (Version: 11.4.0)
Sound Blaster X-Fi MB (Version: 1.0)
Speccy (Version: 1.25)
SpeedFan (remove only)
Spotify (Version: 0.9.6.72.ge389c074)
Spybot - Search & Destroy (Version: 2.2.25)
Synaptics Pointing Device Driver (Version: 14.0.13.0)
TurboTax Deluxe 2005
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2878227) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
VD64Inst (Version: 1.00.0000)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VZAccess Manager (Version: 7.2.9.1)
Windows Driver Package - GoPro (WinUSB) Universal Serial Bus devices  (03/07/2012 ) (Version: 03/07/2012 )
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
Windows Media Center Add-in for Silverlight (Version: 4.7.3.0)
WinZip 18.0 (Version: 18.0.10661)
WMV9/VC-1 Video Playback (Version: 1.00.0000)
ZoneAlarm Firewall (Version: 12.0.118.000)
ZoneAlarm Free Firewall (Version: 12.0.118.000)
ZoneAlarm Security (Version: 12.0.118.000)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 52%
Total physical RAM: 4084.51 MB
Available physical RAM: 1920.92 MB
Total Pagefile: 8167.2 MB
Available Pagefile: 5342.26 MB
Total Virtual: 4095.88 MB
Available Virtual: 3971.2 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:451.07 GB) (Free:186.81 GB) NTFS
3 Drive e: () (Removable) (Total:59.62 GB) (Free:24.09 GB) exFAT
 
========================= Users: ========================================
 
User accounts for \\ZACHARY
 
Administrator            Guest                    Zach                     
 
 
**** End of log ****


#7 HelpMEfast

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Posted 29 March 2014 - 05:28 PM

http://speccy.piriform.com/results/Irgh7HzupJxDVkgSSYKpaBG



#8 OldPhil

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Posted 29 March 2014 - 07:18 PM

What was running when you did Speecy?  Your CPU core temps seem  high to me.


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#9 HelpMEfast

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Posted 29 March 2014 - 07:34 PM

I don't think anything. Machine runs hot, usually 70 C.  I probably didnt have it on my cooling pad. When i first got it, it was 55-60 C.  I think there is something wrong, but I don't want to wipe the drive.



#10 OldPhil

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Posted 29 March 2014 - 08:01 PM

65C is 140+F that is pretty hot, maybe just needs a cleaning.  I doubt wiping the drive has anything to do with temps. Wait for better help with your main issue, but buy a can of air and blow it out the best you can.

 

Phil


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