My computer's name is HORSE. It is an HP dv7 laptop and the only Win 7 (64-bit) computer regularly on my home network which has a couple of desktops, another laptop, and two printers on it. HORSE got ICEd a few days ago, and I posted a long shaggy-dog story about it on here before I knew to call the problem an ICE problem.
I recovered from the ICE problem by doing a recovery restart to a checkpoint from back in February. Voila! No more ICE ... but now I have a bunch of connectivity problems that I have never had before. I can not (could not) access the Internet from my go-to browser, IE10. Since I had already downloaded IE11 from Windows Update I installed that thinking maybe the connectivity probelem was an IE10 problem. IE11 can not access the Internet either. Neither can a number of other programs such as Norton Internet Security Update, Malwarebytes Update, Mozilla Thunderbird (my e-mail program), and others. I CAN access the Internet using Chrome.
Using Chrome I can download Malwarebytes, for example, but when it tries to update itself it cannot access the Internet to fetch its updates. I can also access only one of my networked printers. Both are accessible from all the other computers on my home network.
I ran Malwarebytes and it found and quarantined a bunch of files and registry keys associated with one particular PUP (a shop-at-home assistance program). Using Chrome, I downloaded and then ran MiniToolBox. It reset any proxies that might have redirected Internet access attempts (none existed) and it found a bunch of stuff that I don't understand but that I don't recognize as having anything to do with failing Internet access, I am rapidly getting in over my head (drowning in the results of this melted ICE LOL) and I COULD REALLY USE SOME GUIDANCE.