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Trying to determine if my laptop is infected


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7 replies to this topic

#1 Mieng

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Posted 28 March 2014 - 01:30 PM

Recently my Wells Fargo online banking was hacked.  I travel a good bit with my work and use a multitude of wireless networks.  Most of the time, I am at a work location where I'm behind a corporate firewall on a private network, but some of the time I'm using hotel wireless or god-forbidden airport wireless networks.  In order to hack my online banking info this person would have needed to know my username and most of my social security number in order to get the WF customer service to believe that he was me.  Fortunately, I caught everything this bugger was doing before he did any real damage.  However, the Wells Fargo people are telling me that I should treat this incident as identity theft and thoroughly scan my computer for viruses, trojans, keyloggers, and other malware to try to make sure that this does not repeat.  My company has McAfee VirusScan Enterprise + AntiSpyware Enterprise 8.8 running on all machines on the network (including my laptop) and I've run scans with Malwarbytes and CCleaner and I appear to be coming up pretty clean there.  What else should I do to insure that I'm not infected in some way?



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#2 Broni

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Posted 28 March 2014 - 07:02 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 Mieng

Mieng
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Posted 28 March 2014 - 09:00 PM

Here are the logs

 

Results of screen317's Security Check version 0.99.81 

 Windows 7 Service Pack 1 x64 (UAC is disabled!) 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

McAfee VirusScan Enterprise  

 Antivirus up to date!  

`````````Anti-malware/Other Utilities Check:`````````

 Java™ 6 Update 38 

 Java 7 Update 45 

 Java version out of Date!

 Adobe Reader 10.1.9 Adobe Reader out of Date! 

 Google Chrome 33.0.1750.146 

 Google Chrome 33.0.1750.154 

 Google Chrome plugins... 

````````Process Check: objlist.exe by Laurent```````` 

 McAfee VirusScan Enterprise VsTskMgr.exe 

 McAfee VirusScan Enterprise mfeann.exe 

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 25-02-2014

Ran by meenglan (administrator) on 28-03-2014 at 20:59:02

Running from "C:\Users\meenglan\Desktop"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

 

 

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

 

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\ipnathlp.dll => MD5 is legit

C:\Windows\System32\iphlpsvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

 

 

**** End of log ****

 

MiniToolBox by Farbar  Version: 23-01-2014

Ran by meenglan (administrator) on 28-03-2014 at 21:02:38

Running from "C:\Users\meenglan\Desktop"

Microsoft Windows 7 Professional  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

DW1501 Wireless-N WLAN Half-Mini Card = Wireless Network Connection (Connected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

Broadcom NetXtreme Gigabit Ethernet = Local Area Connection (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled metric=1 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : GSB16S1

   Primary Dns Suffix  . . . . . . . : hi.hubbell-ad.com

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : hi.hubbell-ad.com

                                       hubbell.com

                                       hubbell-ad.com

                                       chalmit.local

                                       ehawke.local

                                       buruk.hubgt.int

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 08-ED-B9-46-F4-E7

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . : atlanticbb.net

   Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card

   Physical Address. . . . . . . . . : 08-ED-B9-46-F4-E7

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::b80e:dff8:f50e:81c6%13(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.110(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Friday, March 28, 2014 8:45:53 PM

   Lease Expires . . . . . . . . . . : Saturday, March 29, 2014 8:45:53 PM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 373583191

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-84-53-83-D0-67-E5-4C-06-DD

   DNS Servers . . . . . . . . . . . : 72.28.160.35

                                       72.28.160.36

                                       192.168.1.1

                                       72.28.160.35

                                       72.28.160.36

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : hi.hubbell-ad.com

   Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet

   Physical Address. . . . . . . . . : D0-67-E5-4C-06-DD

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection* 9:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Nortel VPN Adapter

   Physical Address. . . . . . . . . : 00-FF-6A-90-6F-72

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2cd1:d1:3f57:fe91(Preferred)

   Link-local IPv6 Address . . . . . : fe80::2cd1:d1:3f57:fe91%14(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter isatap.atlanticbb.net:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : atlanticbb.net

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  cnr-1.aik.sc.atlanticbb.net

Address:  72.28.160.35

 

Name:    google.com

Addresses:  2607:f8b0:400d:c04::8b

                  4.34.16.49

                  4.34.16.50

                  4.34.16.25

                  4.34.16.24

                  4.34.16.45

                  4.34.16.35

                  4.34.16.29

                  4.34.16.34

                  4.34.16.55

                  4.34.16.39

                  4.34.16.30

                  4.34.16.44

                  4.34.16.54

                  4.34.16.40

                  4.34.16.20

                  4.34.16.59

 

 

Pinging google.com [4.34.16.59] with 32 bytes of data:

Reply from 4.34.16.59: bytes=32 time=19ms TTL=59

Reply from 4.34.16.59: bytes=32 time=14ms TTL=59

 

Ping statistics for 4.34.16.59:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 14ms, Maximum = 19ms, Average = 16ms

Server:  cnr-1.aik.sc.atlanticbb.net

Address:  72.28.160.35

 

Name:    yahoo.com

Addresses:  98.138.253.109

                  206.190.36.45

                  98.139.183.24

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=90ms TTL=44

Reply from 206.190.36.45: bytes=32 time=92ms TTL=44

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 90ms, Maximum = 92ms, Average = 91ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 18...08 ed b9 46 f4 e7 ......Microsoft Virtual WiFi Miniport Adapter

 13...08 ed b9 46 f4 e7 ......DW1501 Wireless-N WLAN Half-Mini Card

 12...d0 67 e5 4c 06 dd ......Broadcom NetXtreme Gigabit Ethernet

 11...00 ff 6a 90 6f 72 ......Nortel VPN Adapter

  1...........................Software Loopback Interface 1

 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.110      2

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link     192.168.1.110    257

    192.168.1.110  255.255.255.255         On-link     192.168.1.110    257

    192.168.1.255  255.255.255.255         On-link     192.168.1.110    257

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.1.110    257

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.1.110    257

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 14     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 14     58 2001::/32                On-link

 14    306 2001:0:9d38:6ab8:2cd1:d1:3f57:fe91/128

                                    On-link

 13    281 fe80::/64                On-link

 14    306 fe80::/64                On-link

 14    306 fe80::2cd1:d1:3f57:fe91/128

                                    On-link

 13    281 fe80::b80e:dff8:f50e:81c6/128

                                    On-link

  1    306 ff00::/8                 On-link

 14    306 ff00::/8                 On-link

 13    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)

Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)

x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (03/28/2014 08:47:17 PM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)

Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

 

Error: (03/28/2014 00:18:06 PM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.

The manifest file root element must be assembly.

 

Error: (03/28/2014 00:16:56 PM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.

The manifest file root element must be assembly.

 

Error: (03/28/2014 10:56:48 AM) (Source: Microsoft-Windows-WMI) (User: NT AUTHORITY)

Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

 

Error: (03/28/2014 09:41:32 AM) (Source: Customer Experience Improvement Program) (User: )

Description: 80004005

 

Error: (03/28/2014 00:02:04 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 2090

 

Error: (03/28/2014 00:02:04 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 2090

 

Error: (03/28/2014 00:02:04 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (03/28/2014 00:02:03 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1076

 

Error: (03/28/2014 00:02:03 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1076

 

 

System errors:

=============

Error: (03/28/2014 08:47:53 PM) (Source: Microsoft-Windows-GroupPolicy) (User: HI)

Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Error: (03/28/2014 08:47:38 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)

Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Error: (03/28/2014 08:45:37 PM) (Source: NETLOGON) (User: )

Description: This computer was not able to set up a secure session with a domain

controller in domain HI due to the following:

%%1311

 

This may lead to authentication problems. Make sure that this

computer is connected to the network. If the problem persists,

please contact your domain administrator.

 

 

 

ADDITIONAL INFO

 

If this computer is a domain controller for the specified domain, it

sets up the secure session to the primary domain controller emulator in the specified

domain. Otherwise, this computer sets up the secure session to any domain controller

in the specified domain.

 

Error: (03/27/2014 11:23:56 PM) (Source: Microsoft-Windows-GroupPolicy) (User: HI)

Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Error: (03/27/2014 11:23:35 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)

Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Error: (03/27/2014 11:21:34 PM) (Source: NETLOGON) (User: )

Description: This computer was not able to set up a secure session with a domain

controller in domain HI due to the following:

%%1311

 

This may lead to authentication problems. Make sure that this

computer is connected to the network. If the problem persists,

please contact your domain administrator.

 

 

 

ADDITIONAL INFO

 

If this computer is a domain controller for the specified domain, it

sets up the secure session to the primary domain controller emulator in the specified

domain. Otherwise, this computer sets up the secure session to any domain controller

in the specified domain.

 

Error: (03/27/2014 02:21:44 PM) (Source: Disk) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

 

Error: (03/26/2014 02:52:17 PM) (Source: Microsoft-Windows-GroupPolicy) (User: HI)

Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

Error: (03/26/2014 02:52:17 PM) (Source: NETLOGON) (User: )

Description: This computer was not able to set up a secure session with a domain

controller in domain HI due to the following:

%%1311

 

This may lead to authentication problems. Make sure that this

computer is connected to the network. If the problem persists,

please contact your domain administrator.

 

 

 

ADDITIONAL INFO

 

If this computer is a domain controller for the specified domain, it

sets up the secure session to the primary domain controller emulator in the specified

domain. Otherwise, this computer sets up the secure session to any domain controller

in the specified domain.

 

Error: (03/26/2014 02:46:42 PM) (Source: Microsoft-Windows-GroupPolicy) (User: NT AUTHORITY)

Description: The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

 

 

Microsoft Office Sessions:

=========================

Error: (03/19/2014 05:53:00 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 78410 seconds with 3060 seconds of active time.  This session ended with a crash.

 

Error: (03/13/2014 06:02:25 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7 seconds with 0 seconds of active time.  This session ended with a crash.

 

Error: (03/13/2014 05:13:26 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 6639 seconds with 60 seconds of active time.  This session ended with a crash.

 

Error: (03/13/2014 04:31:30 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 12103 seconds with 600 seconds of active time.  This session ended with a crash.

 

Error: (03/04/2014 05:07:27 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 15502 seconds with 660 seconds of active time.  This session ended with a crash.

 

Error: (02/21/2014 06:44:59 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 10 seconds with 0 seconds of active time.  This session ended with a crash.

 

Error: (02/21/2014 06:41:11 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5 seconds with 0 seconds of active time.  This session ended with a crash.

 

Error: (02/19/2014 06:51:23 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6680.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 132 seconds with 0 seconds of active time.  This session ended with a crash.

 

Error: (01/31/2014 06:33:24 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 2518 seconds with 480 seconds of active time.  This session ended with a crash.

 

Error: (01/31/2014 05:51:13 PM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 24108 seconds with 1560 seconds of active time.  This session ended with a crash.

 

 

=========================== Installed Programs ============================

 

 Update for Microsoft Office 2007 (KB2508958)

64 Bit HP CIO Components Installer (Version: 13.2.1)

AccelerometerP11 (Version: 2.00.10.21)

Adobe AIR (Version: 3.0.0.4080)

Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)

Adobe Reader X (10.1.9) (Version: 10.1.9)

Adobe Shockwave Player 11.6 (Version: 11.6.1.629)

Advanced Outlook Repair v3.2

ALM-Platform Loader 11 (Version: 11.00.7688.0)

Apple Application Support (Version: 3.0.1)

Apple Mobile Device Support (Version: 7.1.1.3)

Apple Software Update (Version: 2.1.3.127)

Artweaver Free 3.1 (Version: 3.1)

Avaya CallPilot Desktop Messaging (Version: 05.01.0206)

BCAClients_Profile (Version: 7.2.01)

Bonjour (Version: 3.0.0.10)

CCleaner (Version: 4.04)

Cisco EAP-FAST Module (Version: 2.2.14)

Cisco LEAP Module (Version: 1.0.19)

Cisco PEAP Module (Version: 1.1.6)

Cisco WebEx Meetings

Citrix Online Launcher (Version: 1.0.153)

CyberLink PowerDVD 9.5 (Version: 9.5.1.6523)

D3DX10 (Version: 15.4.2368.0902)

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Dell 4220

Dell Touchpad (Version: 7.1208.101.125)

DHTML Editing Component (Version: 6.02.0001)

DirectX 9 Runtime (Version: 1.00.0000)

DW WLAN Card Utility (Version: 5.100.235.13)

DWG TrueView 2010 (Version: 18.0.55.0)

ECL Viewer (Version: 6.0)

eRoom 7 Client (Version: 502.29)

FrostWire 4.13.1.4 BETA (Version: 4.13.1.4)

Garmin Communicator Plugin (Version: 4.0.4)

Garmin Communicator Plugin x64 (Version: 4.0.3)

Garmin Communicator Plugin x64 (Version: 4.0.4)

Garmin USB Drivers (Version: 2.3.1.0)

Garmin WebUpdater (Version: 2.5.6)

Google Chrome (Version: 33.0.1750.154)

Google Update Helper (Version: 1.3.22.5)

Google+ Auto Backup (Version: 1.0.21.81)

Google+ Auto Backup (Version: 1.0.24.118)

GoToMeeting 6.0.0.1259 (Version: 6.0.0.1259)

Hosaka TN5250 (Version: 1.4.0)

HP ALM Explorer 11 (Version: 11.00.7485.0)

iCloud (Version: 3.1.0.40)

InstallVC90Support (Version: 1.01.0000)

Intel® Identity Protection Technology 1.0.71.0 (Version: 1.0.71.0)

Intel® Management Engine Components (Version: 7.0.0.1144)

Intel® OpenCL CPU Runtime

Intel® Processor Graphics (Version: 8.15.10.2696)

iTunes (Version: 11.1.5.5)

Java 7 Update 40 (64-bit) (Version: 7.0.400)

Java 7 Update 45 (Version: 7.0.450)

Java Auto Updater (Version: 2.1.9.8)

Java™ 6 Update 38 (Version: 6.0.380)

Kinaxis RapidResponse

LeapFILE Desktop (Version: 3.00.3047)

Lexmark X1100 Series

LyncClient2010Win64 (Version: 1.00.0000)

Malwarebytes Anti-Malware version 2.00.0.1000 (Version: 2.00.0.1000)

McAfee Agent (Version: 4.8.0.887)

McAfee VirusScan Enterprise (Version: 8.8.02004)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)

Microsoft Application Error Reporting (Version: 12.0.6015.5000)

Microsoft Corporation (Version: 9.1.0.0)

Microsoft LifeCam (Version: 3.22.270.0)

Microsoft Lync 2010 (Version: 4.0.7577.4419)

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)

Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Live Meeting 2007 (Version: 8.0.6362.215)

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)

Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)

Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Professional Plus 2007 (Version: 12.0.6612.1000)

Microsoft Office Project MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Project Standard 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)

Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)

Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)

Microsoft Office Visio 2007 Service Pack 3 (SP3)

Microsoft Office Visio MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Office Visio Standard 2007 (Version: 12.0.6612.1000)

Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)

Microsoft Project 2010 Service Pack 1 (SP1)

Microsoft Project Standard 2010 (Version: 14.0.6029.1000)

Microsoft redistributable runtime DLLs VS2005 SP1(x86) (Version: 8.0.50727.4053)

Microsoft redistributable runtime DLLs VS2008 SP1(x86) (Version: 9.0)

Microsoft redistributable runtime DLLs VS2010 SP1 (x86) (Version: 10.0.40219.1)

Microsoft Silverlight (Version: 5.1.30214.0)

Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)

Microsoft Visio Viewer 2010 (Version: 14.0.4763.1000)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)

Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)

Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)

Microsoft Visual C++ 2005 SP1 Redistributable - x64 (Version: 8.0.50727.762)

Microsoft Visual C++ 2005 SP1 Redistributable (Version: 8.0.50727.762)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)

MotoHelper MergeModules (Version: 1.2.0)

Movie Maker (Version: 16.4.3508.0205)

MSVCRT (Version: 15.4.2862.0708)

MSVCRT110 (Version: 16.4.1108.0727)

MSVCRT110_amd64 (Version: 16.4.1109.0912)

MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)

MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)

MSXML4.0 redistributable (Version: 4.0.0.0)

MySQL Connector/ODBC 3.51 (Version: 3.51.30)

Nortel VPN Client (Version: 10.04.016)

O2Micro Flash Memory Card Windows Driver (Version: 3.0.07.19)

PDFBinder (Version: 1.0.0)

Photo Gallery (Version: 16.4.3508.0205)

PhotoShowExpress (Version: 2.0.063)

Picasa 3 (Version: 3.9)

QESSO Client - x64 (Version: 8.06.4832.4)

QuickTime 7 (Version: 7.75.80.95)

RBVirtualFolder64Inst (Version: 1.00.0000)

RightFax Print Processor x64 (Version: 9.40.0.0)

RightFax Product Suite - Client (Version: 9.40.0.0)

Roxio Activation Module (Version: 1.0)

Roxio BackOnTrack (Version: 1.3.3)

Roxio Burn (Version: 1.8)

Roxio Creator Starter (Version: 1.0.439)

Roxio Creator Starter (Version: 12.1.77.0)

Roxio Creator Starter (Version: 5.0.0)

Roxio Express Labeler 3 (Version: 3.2.2)

Roxio File Backup (Version: 1.3.2)

SAP Business Explorer (Version: 7.20)

SAP GUI for Windows 7.30 (Version: 7.30 Compilation 1)

SAP JNet

SAPSetup Automatic Workstation Update Service

Seagate Manager Installer (Version: 2.02.0109)

SHARP AR,MX-B,M Series PCL/PS Printer Driver (Version: 1.00.000)

SHARP MX/DX Series PCL/PS Printer Driver (Version: 1.00.000)

SHARP MX-B,M Series PC-Fax Driver (Version: 1.00.000)

SimpleOCR 3.1

Skype™ 6.11 (Version: 6.11.102)

Snagit 10.0.1 (Version: 10.0.1)

Sonic CinePlayer Decoder Pack (Version: 4.3.0)

Sprint SmartView (Version: 2.50.0094.0)

Stellar Phoenix Outlook PST Repair (Version: 5.0.0.0)

swMSM (Version: 12.0.0.1)

System Requirements Lab for Intel (Version: 4.5.5.0)

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition

Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition

Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition

Update for Microsoft Office Access 2007 Help (KB963663)

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Infopath 2007 Help (KB963662)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Publisher 2007 Help (KB963667)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition

VLC media player 2.1.0 (Version: 2.1.0)

WebEx Productivity Tools (Version: 2.23.2500)

Win2PDF 7 (Version: 7.0.46)

Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (Version: 04/19/2012 2.3.1.0)

Windows Live Communications Platform (Version: 16.4.3508.0205)

Windows Live Essentials (Version: 16.4.3508.0205)

Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)

Windows Live Installer (Version: 16.4.3508.0205)

Windows Live Photo Common (Version: 16.4.3508.0205)

Windows Live PIMT Platform (Version: 16.4.3508.0205)

Windows Live SOXE (Version: 16.4.3508.0205)

Windows Live SOXE Definitions (Version: 16.4.3508.0205)

Windows Live UX Platform (Version: 16.4.3508.0205)

Windows Live UX Platform Language Pack (Version: 16.4.3508.0205)

Winshuttle TRANSACTION (Version: 10.04.0000)

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 27%

Total physical RAM: 6040.93 MB

Available physical RAM: 4394.18 MB

Total Pagefile: 12080.05 MB

Available Pagefile: 9575 MB

Total Virtual: 4095.88 MB

Available Virtual: 3970.79 MB

 

========================= Partitions: =====================================

 

1 Drive c: () (Fixed) (Total:297.53 GB) (Free:116.62 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\GSB16S1

 

Administrator            Guest                   

 

 

**** End of log ****

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 3/28/2014

Scan Time: 9:22:41 PM

Logfile: MBAM log.txt

Administrator: Yes

 

Version: 2.00.0.1000

Malware Database: v2014.03.28.09

Rootkit Database: v2014.03.27.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Chameleon: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: meenglan

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 374337

Time Elapsed: 13 min, 57 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Shuriken: Enabled

PUP: Warn

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

www.malwarebytes.org

 

Database version: v2014.03.28.09

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 8.0.7601.17514

meenglan :: GSB16S1 [administrator]

 

3/28/2014 9:29:13 PM

mbar-log-2014-03-28 (21-29-13).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 368069

Time elapsed: 17 minute(s), 21 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1009

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

 

Account is Administrative

 

Internet Explorer version: 8.0.7601.17514

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED

CPU speed: 2.494000 GHz

Memory total: 6334377984, free: 4555112448

 

Downloaded database version: v2014.03.28.09

Downloaded database version: v2014.03.27.01

=======================================

Initializing...

------------ Kernel report ------------

     03/28/2014 21:29:09

------------ Loaded modules -----------

\SystemRoot\system32\ntoskrnl.exe

\SystemRoot\system32\hal.dll

\SystemRoot\system32\kdcom.dll

\SystemRoot\system32\mcupdate_GenuineIntel.dll

\SystemRoot\system32\PSHED.dll

\SystemRoot\system32\CLFS.SYS

\SystemRoot\system32\CI.dll

\SystemRoot\system32\drivers\Wdf01000.sys

\SystemRoot\system32\drivers\WDFLDR.SYS

\SystemRoot\system32\drivers\ACPI.sys

\SystemRoot\system32\drivers\WMILIB.SYS

\SystemRoot\system32\drivers\msisadrv.sys

\SystemRoot\system32\drivers\pci.sys

\SystemRoot\system32\drivers\vdrvroot.sys

\SystemRoot\System32\drivers\partmgr.sys

\SystemRoot\system32\drivers\compbatt.sys

\SystemRoot\system32\drivers\BATTC.SYS

\SystemRoot\system32\drivers\volmgr.sys

\SystemRoot\System32\drivers\volmgrx.sys

\SystemRoot\System32\drivers\mountmgr.sys

\SystemRoot\system32\drivers\atapi.sys

\SystemRoot\system32\drivers\ataport.SYS

\SystemRoot\system32\drivers\msahci.sys

\SystemRoot\system32\drivers\PCIIDEX.SYS

\SystemRoot\system32\drivers\amdxata.sys

\SystemRoot\system32\drivers\fltmgr.sys

\SystemRoot\system32\drivers\fileinfo.sys

\SystemRoot\system32\drivers\mfehidk.sys

\SystemRoot\System32\Drivers\PxHlpa64.sys

\SystemRoot\System32\Drivers\Ntfs.sys

\SystemRoot\System32\Drivers\msrpc.sys

\SystemRoot\System32\Drivers\ksecdd.sys

\SystemRoot\System32\Drivers\cng.sys

\SystemRoot\System32\drivers\pcw.sys

\SystemRoot\System32\Drivers\Fs_Rec.sys

\SystemRoot\system32\drivers\ndis.sys

\SystemRoot\system32\drivers\NETIO.SYS

\SystemRoot\System32\Drivers\ksecpkg.sys

\SystemRoot\System32\drivers\tcpip.sys

\SystemRoot\System32\drivers\fwpkclnt.sys

\SystemRoot\system32\drivers\mfewfpk.sys

\SystemRoot\system32\drivers\vmstorfl.sys

\SystemRoot\system32\drivers\volsnap.sys

\SystemRoot\system32\DRIVERS\stdcfltn.sys

\SystemRoot\System32\Drivers\spldr.sys

\SystemRoot\System32\drivers\rdyboost.sys

\SystemRoot\System32\Drivers\mup.sys

\SystemRoot\System32\drivers\hwpolicy.sys

\SystemRoot\System32\DRIVERS\fvevol.sys

\SystemRoot\system32\drivers\disk.sys

\SystemRoot\system32\drivers\CLASSPNP.SYS

\SystemRoot\system32\DRIVERS\c2scsi64.sys

\SystemRoot\system32\DRIVERS\SCSIPORT.SYS

\SystemRoot\system32\DRIVERS\cdrom.sys

\SystemRoot\System32\Drivers\Null.SYS

\SystemRoot\System32\Drivers\Beep.SYS

\SystemRoot\System32\drivers\vga.sys

\SystemRoot\System32\drivers\VIDEOPRT.SYS

\SystemRoot\System32\drivers\watchdog.sys

\SystemRoot\System32\DRIVERS\RDPCDD.sys

\SystemRoot\system32\drivers\rdpencdd.sys

\SystemRoot\system32\drivers\rdprefmp.sys

\SystemRoot\System32\Drivers\Msfs.SYS

\SystemRoot\System32\Drivers\Npfs.SYS

\SystemRoot\system32\DRIVERS\tdx.sys

\SystemRoot\system32\DRIVERS\TDI.SYS

\SystemRoot\System32\DRIVERS\netbt.sys

\SystemRoot\system32\drivers\afd.sys

\SystemRoot\system32\DRIVERS\wfplwf.sys

\SystemRoot\system32\DRIVERS\pacer.sys

\SystemRoot\system32\DRIVERS\vwififlt.sys

\SystemRoot\system32\DRIVERS\netbios.sys

\SystemRoot\system32\DRIVERS\wanarp.sys

\SystemRoot\system32\DRIVERS\termdd.sys

\SystemRoot\system32\DRIVERS\rdbss.sys

\SystemRoot\system32\drivers\nsiproxy.sys

\SystemRoot\system32\ckldrv.sys

\SystemRoot\system32\DRIVERS\mssmbios.sys

\SystemRoot\System32\drivers\discache.sys

\SystemRoot\system32\drivers\csc.sys

\SystemRoot\System32\Drivers\dfsc.sys

\SystemRoot\system32\DRIVERS\blbdrive.sys

\SystemRoot\system32\DRIVERS\tunnel.sys

\SystemRoot\system32\DRIVERS\igdkmd64.sys

\SystemRoot\System32\drivers\dxgkrnl.sys

\SystemRoot\System32\drivers\dxgmms1.sys

\SystemRoot\system32\DRIVERS\HECIx64.sys

\SystemRoot\system32\drivers\usbehci.sys

\SystemRoot\system32\drivers\USBPORT.SYS

\SystemRoot\system32\DRIVERS\HDAudBus.sys

\SystemRoot\system32\DRIVERS\bcmwl664.sys

\SystemRoot\system32\DRIVERS\vwifibus.sys

\SystemRoot\system32\DRIVERS\1394ohci.sys

\SystemRoot\system32\DRIVERS\o2sdjw7x64.sys

\SystemRoot\system32\DRIVERS\O2MDRw7x64.sys

\SystemRoot\system32\DRIVERS\b57nd60a.sys

\SystemRoot\system32\DRIVERS\i8042prt.sys

\SystemRoot\system32\DRIVERS\kbdclass.sys

\SystemRoot\system32\DRIVERS\parport.sys

\SystemRoot\system32\DRIVERS\Apfiltr.sys

\SystemRoot\system32\DRIVERS\mouclass.sys

\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys

\SystemRoot\system32\DRIVERS\Accelern.sys

\SystemRoot\system32\DRIVERS\intelppm.sys

\SystemRoot\system32\DRIVERS\CmBatt.sys

\SystemRoot\system32\DRIVERS\wmiacpi.sys

\SystemRoot\system32\DRIVERS\CompositeBus.sys

\SystemRoot\system32\DRIVERS\AgileVpn.sys

\SystemRoot\system32\DRIVERS\rasl2tp.sys

\SystemRoot\system32\DRIVERS\ndistapi.sys

\SystemRoot\system32\DRIVERS\ndiswan.sys

\SystemRoot\system32\DRIVERS\raspppoe.sys

\SystemRoot\system32\DRIVERS\raspptp.sys

\SystemRoot\system32\DRIVERS\rassstp.sys

\SystemRoot\system32\DRIVERS\ntnvca.sys

\SystemRoot\system32\DRIVERS\rdpbus.sys

\SystemRoot\system32\DRIVERS\swenum.sys

\SystemRoot\system32\DRIVERS\ks.sys

\SystemRoot\system32\DRIVERS\NWADIenum.sys

\SystemRoot\system32\DRIVERS\umbus.sys

\SystemRoot\system32\DRIVERS\usbhub.sys

\SystemRoot\System32\Drivers\NDProxy.SYS

\SystemRoot\system32\drivers\HdAudio.sys

\SystemRoot\system32\drivers\portcls.sys

\SystemRoot\system32\drivers\drmk.sys

\SystemRoot\system32\drivers\ksthunk.sys

\SystemRoot\system32\DRIVERS\IntcDAud.sys

\SystemRoot\system32\drivers\mfeavfk.sys

\SystemRoot\system32\DRIVERS\usbccgp.sys

\SystemRoot\system32\DRIVERS\USBD.SYS

\SystemRoot\System32\win32k.sys

\SystemRoot\System32\drivers\Dxapi.sys

\SystemRoot\System32\Drivers\usbvideo.sys

\SystemRoot\System32\Drivers\crashdmp.sys

\SystemRoot\System32\Drivers\dump_dumpata.sys

\SystemRoot\System32\Drivers\dump_msahci.sys

\SystemRoot\System32\Drivers\dump_dumpfve.sys

\SystemRoot\system32\DRIVERS\monitor.sys

\SystemRoot\System32\TSDDD.dll

\SystemRoot\System32\cdd.dll

\SystemRoot\System32\ATMFD.DLL

\SystemRoot\system32\drivers\luafv.sys

\SystemRoot\system32\DRIVERS\lltdio.sys

\SystemRoot\system32\DRIVERS\nwifi.sys

\SystemRoot\system32\DRIVERS\ndisuio.sys

\SystemRoot\system32\DRIVERS\rspndr.sys

\SystemRoot\system32\drivers\HTTP.sys

\SystemRoot\system32\DRIVERS\bowser.sys

\SystemRoot\System32\drivers\mpsdrv.sys

\SystemRoot\system32\DRIVERS\mrxsmb.sys

\SystemRoot\system32\DRIVERS\mrxsmb10.sys

\SystemRoot\system32\DRIVERS\mrxsmb20.sys

\SystemRoot\system32\DRIVERS\vwifimp.sys

\SystemRoot\system32\DRIVERS\nvcwfpco.sys

\SystemRoot\system32\drivers\peauth.sys

\SystemRoot\System32\Drivers\secdrv.SYS

\SystemRoot\System32\DRIVERS\srvnet.sys

\SystemRoot\System32\drivers\tcpipreg.sys

\SystemRoot\System32\DRIVERS\srv2.sys

\SystemRoot\System32\DRIVERS\srv.sys

\SystemRoot\system32\drivers\BCM42RLY.sys

\SystemRoot\system32\drivers\mfeapfk.sys

\SystemRoot\system32\DRIVERS\asyncmac.sys

\??\C:\Windows\system32\drivers\mbamchameleon.sys

\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys

\Windows\System32\ntdll.dll

\Windows\System32\smss.exe

\Windows\System32\apisetschema.dll

\Windows\System32\autochk.exe

\Windows\System32\ole32.dll

\Windows\System32\advapi32.dll

\Windows\System32\msctf.dll

\Windows\System32\nsi.dll

\Windows\System32\imagehlp.dll

\Windows\System32\rpcrt4.dll

\Windows\System32\gdi32.dll

\Windows\System32\lpk.dll

\Windows\System32\psapi.dll

\Windows\System32\ws2_32.dll

\Windows\System32\shlwapi.dll

\Windows\System32\Wldap32.dll

\Windows\System32\difxapi.dll

\Windows\System32\user32.dll

\Windows\System32\wininet.dll

\Windows\System32\urlmon.dll

\Windows\System32\comdlg32.dll

\Windows\System32\iertutil.dll

\Windows\System32\shell32.dll

\Windows\System32\setupapi.dll

\Windows\System32\sechost.dll

\Windows\System32\normaliz.dll

\Windows\System32\imm32.dll

\Windows\System32\usp10.dll

\Windows\System32\clbcatq.dll

\Windows\System32\kernel32.dll

\Windows\System32\oleaut32.dll

\Windows\System32\msvcrt.dll

\Windows\System32\wintrust.dll

\Windows\System32\crypt32.dll

\Windows\System32\KernelBase.dll

\Windows\System32\devobj.dll

\Windows\System32\cfgmgr32.dll

\Windows\System32\comctl32.dll

\Windows\System32\msasn1.dll

\Windows\SysWOW64\normaliz.dll

----------- End -----------

Done!

<<<1>>>

Upper Device Name: \Device\Harddisk0\DR0

Upper Device Object: 0xfffffa8006310060

Upper Device Driver Name: \Driver\Disk\

Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-0\

Lower Device Object: 0xfffffa8006022060

Lower Device Driver Name: \Driver\atapi\

<<<2>>>

Physical Sector Size: 512

Drive: 0, DevicePointer: 0xfffffa8006310060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

--------- Disk Stack ------

DevicePointer: 0xfffffa8006170990, DeviceName: Unknown, DriverName: \Driver\partmgr\

DevicePointer: 0xfffffa8006310060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

DevicePointer: 0xfffffa800616d930, DeviceName: Unknown, DriverName: \Driver\stdcfltn\

DevicePointer: 0xfffffa8006022060, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\

------------ End ----------

Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\

Upper DeviceData: 0x0, 0x0, 0x0

Lower DeviceData: 0x0, 0x0, 0x0

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

<<<2>>>

<<<3>>>

Volume: C:

File system type: NTFS

SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 3B59EDED

 

Partition information:

 

    Partition 0 type is Primary (0x7)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 2048  Numsec = 623974400

 

    Partition 1 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 623976448  Numsec = 1163952

    Partition is not bootable

 

    Partition 2 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 320072933376 bytes

Sector size: 512 bytes

 

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...

Done!

Scan finished

=======================================

 

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-623976448-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished

 

Rkill 2.6.5 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 03/28/2014 09:57:21 PM in x64 mode.

Windows Version: Windows 7 Professional Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * Windows Defender Disabled

 

   [HKLM\SOFTWARE\Microsoft\Windows Defender]

   "DisableAntiSpyware" = dword:00000001

 

Checking Windows Service Integrity:

 

 * Windows Defender (WinDefend) is not Running.

   Startup Type set to: Manual

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * No issues found.

 

Program finished at: 03/28/2014 09:57:30 PM

Execution time: 0 hours(s), 0 minute(s), and 8 seconds(s)



#4 Broni

Broni

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Posted 29 March 2014 - 11:31 AM

Looks clean so far.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#5 Mieng

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Posted 29 March 2014 - 03:51 PM

Here are the new logs.  Really appreciate the help. 

 

# AdwCleaner v3.022 - Report created 29/03/2014 at 12:55:03

# Updated 13/03/2014 by Xplode

# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

# Username : meenglan - GSB16S1

# Running from : C:\Users\meenglan\Desktop\adwcleaner.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Deleted : C:\Users\meenglan\AppData\Local\NativeMessaging

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Value Deleted : HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel [Homepage]

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v8.0.7601.17514

 

 

-\\ Google Chrome v

 

[ File : C:\Users\meenglan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [1586 octets] - [28/01/2014 16:17:47]

AdwCleaner[R1].txt - [1109 octets] - [29/03/2014 12:44:42]

AdwCleaner[S0].txt - [1550 octets] - [28/01/2014 16:21:57]

AdwCleaner[S1].txt - [1039 octets] - [29/03/2014 12:55:03]

 

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1099 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.3 (03.23.2014:1)

OS: Windows 7 Professional x64

Ran by meenglan on Sat 03/29/2014 at 13:04:25.42

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Chrome

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Google [Blacklisted Policy]

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Sat 03/29/2014 at 13:10:13.28

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ESETScan log

C:\Users\meenglan\Documents\MP3's\Shared\bob seger love to watch her st- original track.mp3          a variant of WMA/TrojanDownloader.GetCodec.gen trojan                cleaned - quarantined



#6 Broni

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Posted 29 March 2014 - 04:44 PM

How is computer doing?

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.


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#7 Mieng

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Posted 29 March 2014 - 10:51 PM

Adobe and Java updated.  Old versions of Java removed. 

 

Machine seems to be running fine.

 

Since this is a work laptop it has been taking a while to boot up but I've just gotten used to that.  Seems the more programs that you install on a computer, the longer the boot process takes.

 

I only saw one file that seemed to be infected in the logs.  Did you see anything that would lead you to believe that my machine might have been vunerable prior to all that you prescribed?  I'm still trying to figure out just how my banking info got hacked.  Might not have been anything I did on the computer and the source could have been elsewhere I guess.



#8 Broni

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Posted 29 March 2014 - 10:55 PM

It looks like you should be OK :)

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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