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PUP Optional Conduit A


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16 replies to this topic

#1 rosemel

rosemel

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  • Local time:09:33 AM

Posted 28 March 2014 - 12:01 AM

I am infected with the Conduit malware.  I ran Malwarebytes and it came back with over 600 threats named pup.optional. conduit A.  When I try to change the internet homepage it defaults by to the the browser logo page.  I have attempted several times to remove the virus but it keeps returning. I also get a DLL run box when I start indowsThis my first time with 600+ threats.  Please advise on how to remove.  Thank You

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 8/21/2012 6:11:05 AM
System Uptime: 3/25/2014 3:01:04 PM (56 hours ago)
.
Motherboard: Dell Inc. |  | 0Y2MRG
Processor: Intel® Core™ i5-2300 CPU @ 2.80GHz | CPU 1 | 1596/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 867.11 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP222: 3/16/2014 7:00:04 PM - Windows Backup
RP223: 3/18/2014 1:14:59 AM - Windows Update
RP224: 3/22/2014 11:17:34 AM - Windows Update
RP225: 3/23/2014 7:00:05 PM - Windows Backup
RP226: 3/26/2014 1:37:55 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader XI (11.0.06)
Amazon Cloud Player
Apple Application Support
Apple Software Update
ATI Catalyst Install Manager
avast! Free Antivirus
Broadcom NetXtreme-I Netlink Driver and Management Installer
Catalina Savings Printer
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cobian Backup 11 Gravity
Counter-Strike: Source
Download Navigator
DW WLAN Card Utility
Epson Connect
Epson Connect Printer Setup
Epson Customer Participation
Epson E-Web Print
Epson Event Manager
EPSON Printer Finder
EPSON Printer Software
EPSON Scan
EPSON XP-400 Series Printer Uninstall
File Type Assistant
Google Chrome
Google Update Helper
Java 7 Update 25
Java 7 Update 51
Java Auto Updater
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 28.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Skype Click to Call
Skype™ 6.11
SoftMaker Office 2008 (C:\Program Files (x86)\SoftMaker Office 2008)
Software Updater
Steam
Strongvault Online Backup
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
Winamp
Winamp Detector Plug-in
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
3/27/2014 9:02:24 AM, Error: Service Control Manager [7038]  - The CobianBackup11 service was unable to log on as .\Melinda with the currently configured password due to the following error:  Logon failure: unknown user name or bad password. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
3/27/2014 9:02:24 AM, Error: Service Control Manager [7000]  - The Cobian Backup 11 Gravity service failed to start due to the following error:  The service did not start due to a logon failure.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7000]  - The Steam Client Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 8/21/2012 6:11:05 AM
System Uptime: 3/25/2014 3:01:04 PM (56 hours ago)
.
Motherboard: Dell Inc. |  | 0Y2MRG
Processor: Intel® Core™ i5-2300 CPU @ 2.80GHz | CPU 1 | 1596/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 867.11 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP222: 3/16/2014 7:00:04 PM - Windows Backup
RP223: 3/18/2014 1:14:59 AM - Windows Update
RP224: 3/22/2014 11:17:34 AM - Windows Update
RP225: 3/23/2014 7:00:05 PM - Windows Backup
RP226: 3/26/2014 1:37:55 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader XI (11.0.06)
Amazon Cloud Player
Apple Application Support
Apple Software Update
ATI Catalyst Install Manager
avast! Free Antivirus
Broadcom NetXtreme-I Netlink Driver and Management Installer
Catalina Savings Printer
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cobian Backup 11 Gravity
Counter-Strike: Source
Download Navigator
DW WLAN Card Utility
Epson Connect
Epson Connect Printer Setup
Epson Customer Participation
Epson E-Web Print
Epson Event Manager
EPSON Printer Finder
EPSON Printer Software
EPSON Scan
EPSON XP-400 Series Printer Uninstall
File Type Assistant
Google Chrome
Google Update Helper
Java 7 Update 25
Java 7 Update 51
Java Auto Updater
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 28.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Skype Click to Call
Skype™ 6.11
SoftMaker Office 2008 (C:\Program Files (x86)\SoftMaker Office 2008)
Software Updater
Steam
Strongvault Online Backup
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
Winamp
Winamp Detector Plug-in
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
3/27/2014 9:02:24 AM, Error: Service Control Manager [7038]  - The CobianBackup11 service was unable to log on as .\Melinda with the currently configured password due to the following error:  Logon failure: unknown user name or bad password. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
3/27/2014 9:02:24 AM, Error: Service Control Manager [7000]  - The Cobian Backup 11 Gravity service failed to start due to the following error:  The service did not start due to a logon failure.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7000]  - The Steam Client Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 8/21/2012 6:11:05 AM
System Uptime: 3/25/2014 3:01:04 PM (56 hours ago)
.
Motherboard: Dell Inc. |  | 0Y2MRG
Processor: Intel® Core™ i5-2300 CPU @ 2.80GHz | CPU 1 | 1596/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 867.11 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP222: 3/16/2014 7:00:04 PM - Windows Backup
RP223: 3/18/2014 1:14:59 AM - Windows Update
RP224: 3/22/2014 11:17:34 AM - Windows Update
RP225: 3/23/2014 7:00:05 PM - Windows Backup
RP226: 3/26/2014 1:37:55 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader XI (11.0.06)
Amazon Cloud Player
Apple Application Support
Apple Software Update
ATI Catalyst Install Manager
avast! Free Antivirus
Broadcom NetXtreme-I Netlink Driver and Management Installer
Catalina Savings Printer
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cobian Backup 11 Gravity
Counter-Strike: Source
Download Navigator
DW WLAN Card Utility
Epson Connect
Epson Connect Printer Setup
Epson Customer Participation
Epson E-Web Print
Epson Event Manager
EPSON Printer Finder
EPSON Printer Software
EPSON Scan
EPSON XP-400 Series Printer Uninstall
File Type Assistant
Google Chrome
Google Update Helper
Java 7 Update 25
Java 7 Update 51
Java Auto Updater
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 28.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Skype Click to Call
Skype™ 6.11
SoftMaker Office 2008 (C:\Program Files (x86)\SoftMaker Office 2008)
Software Updater
Steam
Strongvault Online Backup
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
Winamp
Winamp Detector Plug-in
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
3/27/2014 9:02:24 AM, Error: Service Control Manager [7038]  - The CobianBackup11 service was unable to log on as .\Melinda with the currently configured password due to the following error:  Logon failure: unknown user name or bad password. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
3/27/2014 9:02:24 AM, Error: Service Control Manager [7000]  - The Cobian Backup 11 Gravity service failed to start due to the following error:  The service did not start due to a logon failure.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7000]  - The Steam Client Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Ultimate
Boot Device: \Device\HarddiskVolume1
Install Date: 8/21/2012 6:11:05 AM
System Uptime: 3/25/2014 3:01:04 PM (56 hours ago)
.
Motherboard: Dell Inc. |  | 0Y2MRG
Processor: Intel® Core™ i5-2300 CPU @ 2.80GHz | CPU 1 | 1596/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 931 GiB total, 867.11 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP222: 3/16/2014 7:00:04 PM - Windows Backup
RP223: 3/18/2014 1:14:59 AM - Windows Update
RP224: 3/22/2014 11:17:34 AM - Windows Update
RP225: 3/23/2014 7:00:05 PM - Windows Backup
RP226: 3/26/2014 1:37:55 PM - Windows Update
.
==== Installed Programs ======================
.
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader XI (11.0.06)
Amazon Cloud Player
Apple Application Support
Apple Software Update
ATI Catalyst Install Manager
avast! Free Antivirus
Broadcom NetXtreme-I Netlink Driver and Management Installer
Catalina Savings Printer
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cobian Backup 11 Gravity
Counter-Strike: Source
Download Navigator
DW WLAN Card Utility
Epson Connect
Epson Connect Printer Setup
Epson Customer Participation
Epson E-Web Print
Epson Event Manager
EPSON Printer Finder
EPSON Printer Software
EPSON Scan
EPSON XP-400 Series Printer Uninstall
File Type Assistant
Google Chrome
Google Update Helper
Java 7 Update 25
Java 7 Update 51
Java Auto Updater
LeapFrog Connect
LeapFrog Leapster Explorer Plugin
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 28.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE 10.3
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Skype Click to Call
Skype™ 6.11
SoftMaker Office 2008 (C:\Program Files (x86)\SoftMaker Office 2008)
Software Updater
Steam
Strongvault Online Backup
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2878234) 32-Bit Edition
Use the entry named LeapFrog Connect to uninstall (LeapFrog Leapster Explorer Plugin)
Winamp
Winamp Detector Plug-in
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012)
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
3/27/2014 9:02:24 AM, Error: Service Control Manager [7038]  - The CobianBackup11 service was unable to log on as .\Melinda with the currently configured password due to the following error:  Logon failure: unknown user name or bad password. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
3/27/2014 9:02:24 AM, Error: Service Control Manager [7000]  - The Cobian Backup 11 Gravity service failed to start due to the following error:  The service did not start due to a logon failure.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
3/23/2014 5:32:05 PM, Error: Service Control Manager [7000]  - The Steam Client Service service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================



 



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#2 gringo_pr

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Posted 29 March 2014 - 02:54 PM


Hello rosemel

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 rosemel

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Posted 30 March 2014 - 04:25 AM

# AdwCleaner v3.022 - Report created 30/03/2014 at 04:52:38
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Melinda - MELINDA-PC
# Running from : C:\Users\Melinda\Downloads\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\File Type Assistant
Folder Deleted : C:\Users\Melinda\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Melinda\AppData\Local\Conduit
Folder Deleted : C:\Users\Melinda\AppData\Local\FileTypeAssistant
Folder Deleted : C:\Users\Melinda\AppData\Local\NativeMessaging
Folder Deleted : C:\Users\Melinda\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Melinda\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\CT3306061
Folder Deleted : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\Extensions\{d1b5aad5-d1ae-4b20-88b1-feeaeb4c1ebc}
File Deleted : C:\END
File Deleted : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\searchplugins\bingp.xml
File Deleted : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\searchplugins\safeguard-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\safeguard-secure-search.xml
File Deleted : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\searchplugins\web-search.xml
File Deleted : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\user.js
File Deleted : C:\Windows\System32\Tasks\BackgroundContainer Startup Task

***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Secure Search

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521


-\\ Mozilla Firefox v28.0 (en-US)

[ File : C:\Users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\prefs.js ]

Line Deleted : user_pref("extensions.mysearchdial.AL", 2);
Line Deleted : user_pref("extensions.mysearchdial.aflt", "file0103");
Line Deleted : user_pref("extensions.mysearchdial.appId", "{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}");
Line Deleted : user_pref("extensions.mysearchdial.cd", "2XzuyEtN2Y1L1Qzu0CtD0C0BtAzzzztBtCtDtB0EyEyE0CtBtN0D0Tzu0SyByDzytN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBtAtDtC1N1R");
Line Deleted : user_pref("extensions.mysearchdial.cr", "512837655");
Line Deleted : user_pref("extensions.mysearchdial.dfltLng", "");
Line Deleted : user_pref("extensions.mysearchdial.dfltSrch", true);
Line Deleted : user_pref("extensions.mysearchdial.dnsErr", true);
Line Deleted : user_pref("extensions.mysearchdial.excTlbr", false);
Line Deleted : user_pref("extensions.mysearchdial.hmpg", true);
Line Deleted : user_pref("extensions.mysearchdial.hmpgUrl", "hxxp://start.mysearchdial.com/?f=1&a=file0103&cd=2XzuyEtN2Y1L1Qzu0CtD0C0BtAzzzztBtCtDtB0EyEyE0CtBtN0D0Tzu0SyByDzytN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1CzutBt[...]
Line Deleted : user_pref("extensions.mysearchdial.id", "C0CB3882102E44C2");
Line Deleted : user_pref("extensions.mysearchdial.instlDay", "16098");
Line Deleted : user_pref("extensions.mysearchdial.instlRef", "");
Line Deleted : user_pref("extensions.mysearchdial.newTabUrl", "hxxp://start.mysearchdial.com/?f=2&a=file0103&cd=2XzuyEtN2Y1L1Qzu0CtD0C0BtAzzzztBtCtDtB0EyEyE0CtBtN0D0Tzu0SyByDzytN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1Czut[...]
Line Deleted : user_pref("extensions.mysearchdial.prdct", "mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.prtnrId", "mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.srchPrvdr", "Mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.tlbrId", "base");
Line Deleted : user_pref("extensions.mysearchdial.tlbrSrchUrl", "hxxp://start.mysearchdial.com/?f=3&a=file0103&cd=2XzuyEtN2Y1L1Qzu0CtD0C0BtAzzzztBtCtDtB0EyEyE0CtBtN0D0Tzu0SyByDzytN1L2XzutBtFtBtFtCyDtFtCyCtAtCtN1L1Cz[...]
Line Deleted : user_pref("extensions.mysearchdial.vrsn", "1.8.21.0");
Line Deleted : user_pref("extensions.mysearchdial.vrsni", "1.8.21.0");
Line Deleted : user_pref("extensions.mysearchdial_i.hmpg", true);
Line Deleted : user_pref("extensions.mysearchdial_i.newTab", false);
Line Deleted : user_pref("extensions.mysearchdial_i.smplGrp", "none");
Line Deleted : user_pref("extensions.mysearchdial_i.vrsnTs", "1.8.21.010:30:43");

-\\ Google Chrome v33.0.1750.154



#4 rosemel

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Posted 30 March 2014 - 04:29 AM

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 7 Ultimate x64
Ran by Melinda on Sun 03/30/2014 at  4:57:39.83
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\strongvaultapp_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\strongvaultapp_rasmancs



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Melinda\appdata\local\cre"



~~~ FireFox

Emptied folder: C:\Users\Melinda\AppData\Roaming\mozilla\firefox\profiles\yvn697w6.default\minidumps [45 files]



~~~ Event Viewer Logs were cleared
Hi Gringo:

 

Thank you for your help.  My computer is running much faster and there are no signs of te conduit bug.  Please see the previous post and this post for the logs you have requested.  Thanks again, Rosemel.



#5 gringo_pr

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Posted 31 March 2014 - 08:42 AM


Hello rosemel

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 rosemel

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Posted 03 April 2014 - 01:17 AM

I will run Combofix later today.  Thank you



#7 gringo_pr

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Posted 03 April 2014 - 07:07 AM

No problem and I will look for you later


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 rosemel

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Posted 04 April 2014 - 05:53 AM

  ComboFix 14-04-03.01 - Melinda 04/04/2014   0:18.1.4 - x64

Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.5992.4174 [GMT -4:00]
Running from: c:\users\Melinda\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\SoftMaker Office 2008\Smash.exe
c:\users\Melinda\Desktop\Adware-Removal-Tool-V3.7.exe
.
.
(((((((((((((((((((((((((   Files Created from 2014-03-04 to 2014-04-04  )))))))))))))))))))))))))))))))
.
.
2014-04-04 04:23 . 2014-04-04 04:23 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-04-01 10:58 . 2014-03-07 04:43 10521840 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{EFC303A1-CE0C-419E-8898-AD6463540731}\mpengine.dll
2014-03-28 12:39 . 2014-03-28 12:41 -------- d-----w- c:\users\Melinda\AppData\Roaming\Dropbox
2014-03-28 11:46 . 2014-03-28 11:46 43152 ----a-w- c:\windows\avastSS.scr
2014-03-27 13:02 . 2014-03-27 13:30 -------- d-----w- c:\program files (x86)\Cobian Backup 11
2014-03-13 07:48 . 2014-02-04 02:32 624128 ----a-w- c:\windows\system32\qedit.dll
2014-03-13 07:48 . 2014-02-04 02:04 509440 ----a-w- c:\windows\SysWow64\qedit.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-28 11:46 . 2013-12-28 02:56 84816 ----a-w- c:\windows\system32\drivers\aswstm.sys
2014-03-28 11:46 . 2013-07-29 16:08 208928 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2014-03-28 11:46 . 2013-07-29 16:08 65776 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2014-03-28 11:46 . 2012-08-22 19:26 423240 ----a-w- c:\windows\system32\drivers\aswSP.sys
2014-03-28 11:46 . 2012-08-22 19:26 93568 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2014-03-28 11:46 . 2012-08-22 19:26 1039096 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2014-03-28 11:46 . 2012-08-22 19:26 79184 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2014-03-28 11:46 . 2012-08-22 19:26 334648 ----a-w- c:\windows\system32\aswBoot.exe
2014-03-18 05:15 . 2013-03-02 07:08 90015360 ----a-w- c:\windows\system32\MRT.exe
2014-03-12 04:19 . 2012-10-23 01:00 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-12 04:19 . 2012-10-23 01:00 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2014-02-25 1821888]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-11-18 20587168]
"Amazon Cloud Player"="c:\users\Melinda\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe" [2014-03-07 3168576]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SSDMonitor"="c:\program files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe" [2010-08-05 104408]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2013-02-16 298616]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2011-10-31 1058400]
"LTCM Client"="c:\program files (x86)\LTCM Client\ltcmClient.exe" [2009-08-05 1596096]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2014-03-28 3854640]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys;c:\windows\SYSNATIVE\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys;c:\windows\SYSNATIVE\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys;c:\windows\SYSNATIVE\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 aswRvrt;avast! Revert; [x]
S0 aswVmm;avast! VM Monitor; [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys;c:\windows\SYSNATIVE\drivers\aswSnx.sys [x]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys;c:\windows\SYSNATIVE\drivers\aswSP.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [x]
S2 c2cautoupdatesvc;Skype Click to Call Updater;c:\program files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe;c:\program files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [x]
S2 c2cpnrsvc;Skype Click to Call PNR Service;c:\program files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe;c:\program files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [x]
S2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe [x]
S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [x]
S2 EpsonScanSvc;Epson Scanner Service;c:\windows\system32\EscSvc64.exe;c:\windows\SYSNATIVE\EscSvc64.exe [x]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe;c:\program files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [x]
S3 aswStm;aswStm;c:\windows\system32\drivers\aswStm.sys;c:\windows\SYSNATIVE\drivers\aswStm.sys [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-15 13:44 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-04-04 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-23 04:19]
.
2014-04-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-21 20:01]
.
2014-04-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-21 20:01]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-03-28 11:46 290888 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2012-10-23 5712896]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearch Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 64.233.222.2 64.233.222.7
DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
FF - ProfilePath - c:\users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.yahoo.com/
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{8660E5B3-6C41-44DE-8503-98D99BBECD41} - (no file)
Wow6432Node-HKCU-Run-Smash - c:\program files (x86)\SoftMaker Office 2008\Smash.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\program files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
.
**************************************************************************
.
Completion time: 2014-04-04  00:27:29 - machine was rebooted
ComboFix-quarantined-files.txt  2014-04-04 04:27
.
Pre-Run: 930,139,750,400 bytes free
Post-Run: 929,904,996,352 bytes free
.
- - End Of File - - 6B28A72C014408E3842226193D531F0C
A36C5E4F47E84449FF07ED3517B43A31
 
Hi Gringo
 
I had two pup optional conduit A infections(yesterday) but deleted them with malwarebytes otherwise the systems seems to be running smoothly.
 
Thank you,
 
Rosemel


#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:33 AM

Posted 04 April 2014 - 07:28 AM


Hello Rosemel

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:33 AM

Posted 07 April 2014 - 07:54 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 rosemel

rosemel
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:09:33 AM

Posted 07 April 2014 - 01:22 PM

Hi Gringo:

 

When I opened Combofix, it automatically started running. and I was not able to do the following steps - :Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif

 

Below is the log that ran without the steps above.   was not able to drag CF script into Combofix.  Please advise.

 

 

 
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.1.1033.18.5992.3854 [GMT -4:00]
Running from: c:\users\Melinda\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-03-07 to 2014-04-07  )))))))))))))))))))))))))))))))
.
.
2014-04-07 18:00 . 2014-04-07 18:00 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-28 12:39 . 2014-03-28 12:41 -------- d-----w- c:\users\Melinda\AppData\Roaming\Dropbox
2014-03-28 11:46 . 2014-03-28 11:46 43152 ----a-w- c:\windows\avastSS.scr
2014-03-27 13:02 . 2014-03-27 13:30 -------- d-----w- c:\program files (x86)\Cobian Backup 11
2014-03-13 07:48 . 2014-02-04 02:32 624128 ----a-w- c:\windows\system32\qedit.dll
2014-03-13 07:48 . 2014-02-04 02:04 509440 ----a-w- c:\windows\SysWow64\qedit.dll
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-28 11:46 . 2013-12-28 02:56 84816 ----a-w- c:\windows\system32\drivers\aswstm.sys
2014-03-28 11:46 . 2013-07-29 16:08 208928 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2014-03-28 11:46 . 2013-07-29 16:08 65776 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2014-03-28 11:46 . 2012-08-22 19:26 423240 ----a-w- c:\windows\system32\drivers\aswSP.sys
2014-03-28 11:46 . 2012-08-22 19:26 93568 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2014-03-28 11:46 . 2012-08-22 19:26 1039096 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2014-03-28 11:46 . 2012-08-22 19:26 79184 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2014-03-28 11:46 . 2012-08-22 19:26 334648 ----a-w- c:\windows\system32\aswBoot.exe
2014-03-18 05:15 . 2013-03-02 07:08 90015360 ----a-w- c:\windows\system32\MRT.exe
2014-03-12 04:19 . 2012-10-23 01:00 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-12 04:19 . 2012-10-23 01:00 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 131248 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Steam"="c:\program files (x86)\Steam\Steam.exe" [2014-02-25 1821888]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2013-11-18 20587168]
"Amazon Cloud Player"="c:\users\Melinda\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe" [2014-03-07 3168576]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SSDMonitor"="c:\program files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe" [2010-08-05 104408]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2013-02-16 298616]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"EEventManager"="c:\program files (x86)\Epson Software\Event Manager\EEventManager.exe" [2011-10-31 1058400]
"LTCM Client"="c:\program files (x86)\LTCM Client\ltcmClient.exe" [2009-08-05 1596096]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"AvastUI.exe"="c:\program files\AVAST Software\Avast\AvastUI.exe" [2014-03-28 3854640]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 aswStm;aswStm;c:\windows\system32\drivers\aswStm.sys;c:\windows\SYSNATIVE\drivers\aswStm.sys [x]
R3 HTCAND64;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys;c:\windows\SYSNATIVE\Drivers\ANDROIDUSB.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys;c:\windows\SYSNATIVE\drivers\rdpvideominiport.sys [x]
R3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\synth3dvsc.sys;c:\windows\SYSNATIVE\drivers\synth3dvsc.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys;c:\windows\SYSNATIVE\drivers\tsusbhub.sys [x]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys;c:\windows\SYSNATIVE\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 aswRvrt;avast! Revert; [x]
S0 aswVmm;avast! VM Monitor; [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys;c:\windows\SYSNATIVE\drivers\aswSnx.sys [x]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys;c:\windows\SYSNATIVE\drivers\aswSP.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe;c:\program files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [x]
S2 c2cautoupdatesvc;Skype Click to Call Updater;c:\program files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe;c:\program files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [x]
S2 c2cpnrsvc;Skype Click to Call PNR Service;c:\program files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe;c:\program files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [x]
S2 cbVSCService11;Cobian Backup 11 Volume Shadow Copy Requester;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe;c:\program files (x86)\Cobian Backup 11\cbVSCService11.exe [x]
S2 EpsonCustomerParticipation;EpsonCustomerParticipation;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe;c:\program files\EPSON\EpsonCustomerParticipation\EPCP.exe [x]
S2 EpsonScanSvc;Epson Scanner Service;c:\windows\system32\EscSvc64.exe;c:\windows\SYSNATIVE\EscSvc64.exe [x]
S2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe;c:\program files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [x]
S3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;c:\windows\system32\DRIVERS\k57nd60a.sys;c:\windows\SYSNATIVE\DRIVERS\k57nd60a.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-15 13:44 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-04-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-23 04:19]
.
2014-04-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-21 20:01]
.
2014-04-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-21 20:01]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-03-28 11:46 290888 ----a-w- c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2013-09-11 02:09 164016 ----a-w- c:\users\Melinda\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2012-10-23 5712896]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
mSearch Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 64.233.222.2 64.233.222.7
DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
FF - ProfilePath - c:\users\Melinda\AppData\Roaming\Mozilla\Firefox\Profiles\yvn697w6.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.yahoo.com/
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{8660E5B3-6C41-44DE-8503-98D99BBECD41} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-04-07  14:01:48
ComboFix-quarantined-files.txt  2014-04-07 18:01
ComboFix2.txt  2014-04-04 04:27
.
Pre-Run: 928,587,948,032 bytes free
Post-Run: 930,875,006,976 bytes free
.
- - End Of File - - 413303C14D53D9ED2D10F7AA765086CA
A36C5E4F47E84449FF07ED3517B43A31
 
Thank you,
 
Rosemel


#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:33 AM

Posted 07 April 2014 - 06:47 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Java 7 Update 25
      Strongvault Online Backup



Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.



Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#13 rosemel

rosemel
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Posted 07 April 2014 - 10:25 PM

 Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org
 
Database version: v2014.04.07.14
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
Melinda :: MELINDA-PC [administrator]
 
4/7/2014 11:06:59 PM
mbam-log-2014-04-07 (23-06-59).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 229721
Time elapsed: 3 minute(s), 26 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{8660E5B3-6C41-44DE-8503-98D99BBECD41} (PUP.Optional.CouponBar.A) -> Data:  -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{8660E5B3-6C41-44DE-8503-98D99BBECD41} (PUP.Optional.CouponBar.A) -> Data:  -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.04.07.14
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
Melinda :: MELINDA-PC [administrator]
 
4/7/2014 11:06:59 PM
mbam-log-2014-04-07 (23-06-59).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 229721
Time elapsed: 3 minute(s), 26 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 2
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{8660E5B3-6C41-44DE-8503-98D99BBECD41} (PUP.Optional.CouponBar.A) -> Data:  -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{8660E5B3-6C41-44DE-8503-98D99BBECD41} (PUP.Optional.CouponBar.A) -> Data:  -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:17:02 PM, on 4/7/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\SoftMaker Office 2008\PlanMaker.exe
C:\Program Files (x86)\Common Files\Roxio Shared\10.0\Roxio Central36\Main\Roxio_Central36.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Melinda\Downloads\HijackThis.exe
 
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: E-Web Print - {201CF130-E29C-4E5C-A73F-CD197DEFA6AE} - C:\Program Files (x86)\Epson Software\E-Web Print\ewps_tb.dll
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [Amazon Cloud Player] "C:\Users\Melinda\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} (GameTap Player) - 
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Broadcom Management Agent (BrcmMgmtAgent) - Broadcom Corporation - C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe
O23 - Service: Cobian Backup 11 Volume Shadow Copy Requester (cbVSCService11) - CobianSoft, Luis Cobian - C:\Program Files (x86)\Cobian Backup 11\cbVSCService11.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EpsonCustomerParticipation - SEIKO EPSON CORPORATION - C:\Program Files\EPSON\EpsonCustomerParticipation\EPCP.exe
O23 - Service: Epson Scanner Service (EpsonScanSvc) - Unknown owner - C:\Windows\system32\EscSvc64.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
 
--
End of file - 8888 bytes
 
 
I am not experiencing any problems and my computer is running much better!
 
Melinda
 


#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 April 2014 - 07:54 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [LTCM Client] C:\Program Files (x86)\LTCM Client\ltcmClient.exe /startup
      O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\Steam.exe" -silent
      O4 - HKCU\..\Run: [Amazon Cloud Player] "C:\Users\Melinda\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe"


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 rosemel

rosemel
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Posted 09 April 2014 - 01:38 AM

Ran ESET but when I clicked on back  I was redirected to a different page and was unable to put a checkmark in "Uninstall application on close".  I attempted to run the program again but while doing so I was prompted to update to IE11.  After the update   my homepage [www.google.com] does not open and I get a message that says "Navigation to the webpage was cancelled." Below are the threats found by ESET but are not uninstalled. 

 

C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\ftacfg.exe.vir    Win32/FileTypeAssistant.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\TSASetup.exe.vir    Win32/FileTypeAssistant.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\tsassist.exe.vir    Win32/FileTypeAssistant.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\Program Files (x86)\File Type Assistant\temp\~tmp.exe.vir    Win32/FileTypeAssistant.A potentially unwanted application
C:\AdwCleaner\Quarantine\C\ProgramData\apn\APN-Stub\W3IV6-G\APNIC.dll.vir    a variant of Win32/Bundled.Toolbar.Ask.F potentially unsafe application
C:\Users\Melinda\Downloads\cbsidlm-cbsi134-AdwCleaner-ORG-75851221.exe    a variant of Win32/CNETInstaller.B potentially unwanted application
C:\Users\Melinda\Downloads\cbsidlm-cbsi134-HitmanPro_3_32bit-SEO-10895604.exe    a variant of Win32/CNETInstaller.B potentially unwanted application
C:\Users\Melinda\Downloads\ccsetup324.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup325(1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup325.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup326.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup327.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup328.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup400(1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup400.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup403 (1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup403.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup404 (1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup404.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup405.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup406 (1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup406.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup407 (1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup407.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup408 (1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup408.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup409.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup411.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\ccsetup412.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application
C:\Users\Melinda\Downloads\eTypeSetup2.exe    Win32/Somoto.H potentially unwanted application
C:\Users\Melinda\Downloads\WinZip170.exe    a variant of Win32/OpenInstall potentially unwanted application
 

 

Melinda






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