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1,500+ Threats


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#1 jacki182

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Posted 27 March 2014 - 09:34 PM

Hi,

 

I tried to download Backyard Baseball from the internet and ended up downloading a bunch of virus's. Can someone help me scan my computer and fix my computer.

 

Thanks


Edited by Queen-Evie, 27 March 2014 - 10:10 PM.
moved from Mac OS to the appropriate forum


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#2 quietman7

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Posted 28 March 2014 - 05:27 AM


Please download and use the following tools (in the order listed) which will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

RKill created by Grinler (aka Lawrence Abrams), the site owner of BleepingComputer.
AdwCleaner created by Xplode.
Junkware Removal Tool created by thisisu.

1. Double-click on RKill to launch the tool. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. A log file will be created and saved to the root directory, C:\RKill.log. Copy and paste the contents of RKill.log in your next reply.

Important: Do not reboot your computer until you complete the next step.

2. Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on each one and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).


Close all open programs and shut down any protection/security software to avoid potential conflicts.

3. Double-click on JRT.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.
.
4. As a final step, download and scan with Malwarebytes Anti-Malware.
  • When done, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply.

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#3 smax013

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Posted 31 March 2014 - 06:12 PM

quietman7: You may want to verify what kind of computer the original poster has.  This thread was originally in the Mac OS forum, so that implies that it is a Mac.  If so, all the tools you referenced won't work.



#4 quietman7

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Posted 31 March 2014 - 06:19 PM

Thanks smax013.

I didn't see the small notation under the Edit by Queen-Evie that it was moved from the Mac OS forum.

jacki182...you can disregard those instructions.
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#5 smax013

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Posted 31 March 2014 - 06:25 PM

Thanks smax013.

I didn't see the small notation under the Edit by Queen-Evie that it was moved from the Mac OS forum.

jacki182...you can disregard those instructions.


It helps that I keep an eye on the Mac OS forum.   :bananas:
 
The OP could still be dealing with Windows. They may have posted in the wrong forum (not likely, but still possible) or could be trying to run the Windows version in Windows on a Mac either in Bootcamp or a Parallels or Fusion VM and still thought it should be posted in the Mac forum.




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