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PLEASE HELP. New hardware. Random restarts. Windows 8.1


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#1 joeboarder14

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Posted 27 March 2014 - 03:09 PM

Hello,

My name is Joe. Thanks for stopping to check this out.

I recent upgraded my computer with the following parts.

Motherboard-GA-B85-HD3
CPU-Intel i5-4670K
Memory-Corsair Dominator
GPU-Geforce GTX 760 2GB
HD-WD 2TB SATA

I also went with Windows 8.1 disenchanted.gif  because I thought it may have been my old OS on my old HD. Same random result.

Anyways. My computer will be on and seem just fine, but it will randomly restart. This seems to happen(maybe just coincidence) with I am downloading, or copying large files. It also has cut of my audio a couple times upon restart.

I thought it my have been my old HD so I upgraded to the one above. No dice.

Is there a setting in bios that I need to adjust? Do I have a bleepty motherboard? 

 

Sorry, I forgot to mention the PS. 

It is a Corsair 850W PS. I don't think this is the problem on account 850W should be more than enough, and also, these problems did not begin until I swapped out the Motherboard, CPU, GPU, and RAM. 

Strange enough, the motherboard is "Ultra Durable", but on my previous upgrade, I had a power issue, and it ended up being the old Gigabyte motherboard(this was back in 2010).

Another thing worth considering is the fact that I would lose the Realtek audio driver on about half of these startups, and I read the Windows 8.1 could be the culprit for that. Keep in mind, this happened before I changed HD and OS. So maybe the random resarts just added to the already documented OS glitch? All speculation of course.

Any ideas would be greatly appreciated!

Thank you,

-Joe



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#2 compnovo

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Posted 27 March 2014 - 03:35 PM

I just upgraded to the same motherboard (and, coincidentally, the same class of graphics card) and ran into a few compatibility issues until I installed the Windows 8.1 chipset drivers from the manufacturer's website (http://www.gigabyte.com/products/product-page.aspx?pid=4566#ov).  I did not install the LAN drivers or Realtek drivers, I'm using the native Win8.1 drivers instead.  Since the LAN and audio were already working I didn't see the need, and I haven't had any problems with stability. 

 

One thing you could try is uninstalling the Realtek drivers to see if your system is more stable without them.  You'll still have sound with the native drivers, and can always reinstall them later.  If that doesn't make a difference then I would do the same with the LAN drivers.


Core i7 4771 - GA-B85-HD3 - PNY GTX760 - 16GB G.Skill 1333 - Samsung 840 EVO 500GB SSD - Toshiba 2TB HDD - Corsair 200R Carbide Case - Corsair CX600M - Windows 8.1 Pro


#3 joeboarder14

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Posted 27 March 2014 - 03:42 PM

Okay cool,

 

So I should install the two chipset drivers from the Gigabyte website?

 

What exact drivers should I uninstall, and how do I use the Windows 8.1 native ones? 

 

If you mind explaining what exactly I need to do since you are already experienced in this area I would greatly appreciate it!

 

Thanks compnovo,

 

-Joe



#4 compnovo

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Posted 27 March 2014 - 03:48 PM

Assuming you have the 64-bit version of Win8.1 just install the two drivers in the "Chipset" box here:

http://www.gigabyte.com/products/product-page.aspx?pid=4566#dl


Core i7 4771 - GA-B85-HD3 - PNY GTX760 - 16GB G.Skill 1333 - Samsung 840 EVO 500GB SSD - Toshiba 2TB HDD - Corsair 200R Carbide Case - Corsair CX600M - Windows 8.1 Pro


#5 joeboarder14

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Posted 27 March 2014 - 04:07 PM

Alright,

 

I installed the two chipset drivers. I guess I will wait to see how these workout before I start fumbling with the LAN and audio drivers. 

 

Where would I go to download the new audio and lan drivers before I uninstalled the old ones(if the above doesn't resolve it) before I shoot myself in the foot and cut my internet connection?

 

Thanks,

 

-Joe



#6 compnovo

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Posted 27 March 2014 - 05:27 PM

Alright,

 

I installed the two chipset drivers. I guess I will wait to see how these workout before I start fumbling with the LAN and audio drivers. 

 

Where would I go to download the new audio and lan drivers before I uninstalled the old ones(if the above doesn't resolve it) before I shoot myself in the foot and cut my internet connection?

 

Thanks,

 

-Joe

You can go back to that same site with the chipset drivers, the audio and LAN drivers are on the same page.


Core i7 4771 - GA-B85-HD3 - PNY GTX760 - 16GB G.Skill 1333 - Samsung 840 EVO 500GB SSD - Toshiba 2TB HDD - Corsair 200R Carbide Case - Corsair CX600M - Windows 8.1 Pro





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