Running Windows 7 Ultimate 64 bit
For the last few weeks I've been having trouble with some programs not loading on my system. I haven't made any major changes before or after. The two that I'm not able to open are Photoshop 7 (old, I know) and Skyrim via Steam, the latter I'm including here because its symptoms are the same as PS7 and other Steam games work fine, leading me to believe it's not the game client itself.
PS7: Basically the grey program background comes up as any empty window for about 15 seconds and then closes again. I've uninstalled the program completely and re-installed it, the copy is the same one I've used for years and never had issue with. If I try to open PS7 again, the same thing happens every time and I accumulate multiple processes all at exactly 112KB, up to 6 or 7 of them. The only way to get rid of them is to reboot the computer.
Once the window disappears, it doesn't appear in the Applications section of the Task Manager but it does show up in the Processes list as 112KB. I'm not able to end the process in TM, even using "End Process Tree". It doesn't report an error, it just allows me to click End Process/End Tree and nothing happens at all.
When I tried loading PS7 in safe mode and it gave me an insufficient virtual memory error (which hadn't come up in regular Windows) so I adjusted the allocated VM, rebooted and tried again, same problem. Photoshop will now open, but only in safe mode... regular still gives me the grey background before closing and hanging out in processes. I tested the PS7 install on my laptop (Vista) and it worked perfectly, so I'm confident it's not the program itself.
Skyrim: Does the same as above, loads the launcher and then upon clicking to open the game, the window disappears and nothing launches, just goes back to desktop and the process doesn't appear in Task Manager. Have done a full reinstall (and I have physical install discs for this game, not downloaded files) but it's made no change. Again, Task Manager isn't able to close the process even using End Process Tree.
I've run Avast (my regular antivirus), MalwareBytes and ADWCleaner and they've all come back clean. I tried a system restore point to the beginning of March and it error'd out saying that the restore points had all disappeared, leaving only one from six days ago, which was well after I started having this issue. I know this isn't a forum for troubleshooting specific programs but given that two completely unconnected ones are doing the same thing, I believe it to be something with Windows, especially given the failed System Restore and the fact that Task Manager isn't able to end the processes like normal.
Sorry for the info dump! Can anyone help?
Edited by hamluis, 28 March 2014 - 10:30 AM.
Moved from Win 7 to Am I Infected - Hamluis.