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LOST SEARCH WINDOW--CD/DVD unit not "seen" by machine:


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#1 apollo11549

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Posted 26 March 2014 - 11:17 PM

Hello, half of my Windows Search function is missing and it's not allowing me to look for specific files. (The part with the Dog/Sorcerer at bottem of the window.) I was trying to make My DVD get  recognized by Windows upon insertion of a CD/DVD. My machine doesn't  bring up the Window asking "What to you want to do?" I can get a cd to play only by using the "run" link in the Start menu. Went to the Registry to toggle it to make it function correctly (I found the info at the Microsoft Help site). Didn't help my cause and i must have done something else bcause now the Windows search doesn't work either.     thank you in advance.

Tom.

 

emachines T-1220,  XP home, sp3, hpDVD420i,  1.2gb  celeron, 384k RAM



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#2 hamluis

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Posted 27 March 2014 - 01:40 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 apollo11549

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Posted 27 March 2014 - 04:27 PM

Hi,  thanks for the reply. Couldn't find a link on this site to access your copy of the info on Speccy so i copied link from it here:

 

http://speccy.piriform.com/results/zJO1JgWRyJq6RkcINX7YPrk

 

I have other computer issues maybe your site can help me with later..    : )

Thank you.

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Tom (administrator) on 27-03-2014 at 15:09:57
Running from "C:\Documents and Settings\Tom\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/25/2014 09:43:09 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb979909, P2 1033, P3 1603, P4 msi, P5 f, P6

9.0.40302.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (03/25/2014 09:43:04 PM) (Source: MsiInstaller) (User: TANDC_COMPUTER)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB979909' could not be installed. Error code

1603. Additional information is available in the log file C:\DOCUME~1\Tom\LOCALS~1\Temp\Microsoft .NET Framework 2.0-

KB979909_20140326_023641046-Msi0.txt.

Error: (03/25/2014 09:42:24 PM) (Source: MsiInstaller) (User: TANDC_COMPUTER)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.

Error: (03/25/2014 09:42:23 PM) (Source: MsiInstaller) (User: TANDC_COMPUTER)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.

Error: (03/10/2014 04:16:22 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb2539631, P2 1033, P3 1603, P4 msi, P5 f, P6

9.0.40215.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (03/10/2014 04:16:19 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB2539631' could not be installed. Error code

1603. Additional information is available in the log file C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET

Framework 2.0-KB2539631_20140310_211020296-Msi0.txt.

Error: (03/10/2014 04:15:43 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.

Error: (03/10/2014 04:15:42 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.

Error: (03/10/2014 04:09:29 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb2572073, P2 1033, P3 1603, P4 msi, P5 f, P6

9.0.40215.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (03/10/2014 04:09:25 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB2572073' could not be installed. Error code

1603. Additional information is available in the log file C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET

Framework 2.0-KB2572073_20140310_210320000-Msi0.txt.


System errors:
=============
Error: (03/27/2014 11:55:22 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx86

Error: (03/27/2014 11:55:22 AM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service failed to start due to the following error:
%%2

Error: (03/27/2014 11:55:07 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (03/26/2014 09:45:03 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx86

Error: (03/26/2014 09:45:03 PM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service failed to start due to the following error:
%%2

Error: (03/26/2014 09:44:43 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (03/26/2014 11:48:43 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx86

Error: (03/26/2014 11:48:42 AM) (Source: Service Control Manager) (User: )
Description: The avast! Antivirus service failed to start due to the following error:
%%2

Error: (03/26/2014 11:48:01 AM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (03/26/2014 09:46:18 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx86


Microsoft Office Sessions:
=========================
Error: (03/25/2014 09:43:09 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb97990910331603msif9.0.40302.0installx86xp0

Error: (03/25/2014 09:43:04 PM) (Source: MsiInstaller)(User: TANDC_COMPUTER)
Description: Microsoft .NET Framework 2.0 Service Pack 2KB9799091603C:\DOCUME~1\Tom\LOCALS~1\Temp\Microsoft .NET Framework

2.0-KB979909_20140326_023641046-Msi0.txt(NULL)

Error: (03/25/2014 09:42:24 PM) (Source: MsiInstaller)(User: TANDC_COMPUTER)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.(NULL)(NULL)(NULL)(NULL)

Error: (03/25/2014 09:42:23 PM) (Source: MsiInstaller)(User: TANDC_COMPUTER)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.(NULL)(NULL)(NULL)(NULL)

Error: (03/10/2014 04:16:22 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb253963110331603msif9.0.40215.0installx86xp0

Error: (03/10/2014 04:16:19 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft .NET Framework 2.0 Service Pack 2KB25396311603C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1

\Temp\Microsoft .NET Framework 2.0-KB2539631_20140310_211020296-Msi0.txt(NULL)

Error: (03/10/2014 04:15:43 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.(NULL)(NULL)(NULL)(NULL)

Error: (03/10/2014 04:15:42 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 -- There is a problem with this Windows Installer package.

Please refer to the setup log for more information.(NULL)(NULL)(NULL)(NULL)

Error: (03/10/2014 04:09:29 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb257207310331603msif9.0.40215.0installx86xp0

Error: (03/10/2014 04:09:25 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Microsoft .NET Framework 2.0 Service Pack 2KB25720731603C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1

\Temp\Microsoft .NET Framework 2.0-KB2572073_20140310_210320000-Msi0.txt(NULL)


=========================== Installed Programs ============================

1600Trb (Version: 47.0.1.000)
Adobe AIR (Version: 3.5.0.600)
Adobe Download Manager (Version: 1.6.2.63)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Adobe Shockwave Player 12.0 (Version: 12.0.4.144)
Advanced Uninstaller PRO - Version 11 (Version: 11)
Anti-Twin (Installation 7/1/2012)
AOL Instant Messenger (SM)
Apple Application Support (Version: 2.3)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.3.127)
Avery DesignPro
AVG 2014 (Version: 14.0.3658)
BD/HD Advisor 1.0
Belarc Advisor 8.1
Big.com Web Magnifier
BIOSAgentPlus by eSupport.com
Bonjour (Version: 2.0.4.0)
Business Card Designer Plus 11.1.0.0
Business Card Designer Plus 8.5.1.0
Business Card Designer Plus 9.0.1.0
CCleaner (Version: 4.11)
Cisco Connect (Version: 1.4.11299.0)
ClickOff version 1.90
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CompuServe
Conexant SoftK56 Modem(M)
Copy (Version: 45.4.157.000)
CPUID CPU-Z 1.57.1
CreativeProjects (Version: 45.4.157.000)
CreativeProjectsTemplates (Version: 45.4.157.000)
CueTour (Version: 45.4.157.000)
Defraggler (Version: 2.17)
Destinations (Version: 45.4.157.000)
Director (Version: 45.4.157.000)
DocProc (Version: 4.5.0.0)
DocumentViewer (Version: 45.4.157.000)
DVD Decrypter (Remove Only)
FastFox
Fax (Version: 47.0.1.000)
FileASSASSIN (Version: 1.06)
FileSecureFree 1.1.0 (Version: 1.1.0)
Filzip 3.06 (Version: 3.0.6)
Gadwin PrintScreen (Version: 4.7)
GdiplusUpgrade (Version: 1.00.01)
GFI Backup 2009 - Home Edition (Version: 3.0)
GMail Drive Shell Extension (Version: 1.0.17)
Google Earth (Version: 6.0.1.2032)
Google Talk (remove only)
Google Update Helper (Version: 1.2.183.23)
GoToMeeting 5.5.0.1132 (Version: 5.5.0.1132)
HashTab 4.0.0.2 (Version: 4.0.0.2)
HP Image Zone 4.7 (Version: 4.7)
HP Product Assistant (Version: 2.0.0.0)
HP Product Detection (Version: 4.00.0004)
HP PSC & OfficeJet 4.7
HP Software Update (Version: 1.0.3.1)
HPSystemDiagnostics (Version: 1.6.0.0)
ICQ
Image Mender 1.1
Image Resizer Powertoy Clone for Windows (Version: 2.1)
InstantShare (Version: 45.4.157.000)
IrfanView (remove only) (Version: 4.37)
iTunes (Version: 10.1.2.17)
JavaFX 2.1.1 (Version: 2.1.1)
Keyword Explorer v1.2.030512 (Version: 1.1)
K-Lite Codec Pack 9.1.6 (Basic) (Version: 9.1.6)
Livestation (Version: 3.2.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Baseline Security Analyzer 2.2 (Version: 2.2.2170)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Money 2002 (Version: 10.0.50)
Microsoft Money 2002 System Pack (Version: 10.0.80)
Microsoft Office 2000 Premium (Version: 9.00.2720)
Microsoft Office Live Meeting 2007 (Version: 8.0.6362.187)
Microsoft PowerPoint Viewer (Version: 14.0.7015.1000)
Microsoft Press Interactive Training
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Web Platform Installer 3.0 (Version: 3.0.5)
Microsoft Works 2000 (Version: 1.0.0.0000)
Mozilla Firefox 27.0.1 (x86 en-US) (Version: 27.0.1)
Mozilla Maintenance Service (Version: 27.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB925672) (Version: 4.20.9839.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Netscape 6 (6.2.1)
NirSoft Wireless Network Watcher
OpenAL
OpenWith (Enhanced) (Version: 0.95)
Opera 12.16 (Version: 12.16.1860)
PC Wizard 2007.1.73
PC Wizard 2013.2.12
Picasa 3 (Version: 3.9)
QT Lite 4.1.0 (Version: 4.1.0)
Quick ShutDown
QuickTime (Version: 7.73.80.64)
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller 1.95 (Version: 1.95)
Security Task Manager 1.8g (Version: 1.8g)
Segoe UI (Version: 14.0.4327.805)
ShellLess Explorer 1.07 (Version: 1.0.7.0)
SoundMAX
Spelling Dictionaries Support For Adobe Reader 8 (Version: 8.0.0)
SpywareBlaster 5.0 (Version: 5.0.0)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.5.5.0)
Unload (Version: 4.5.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows XP (KB2904266) (Version: 1)
VC 9.0 Runtime (Version: 1.0.0)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
WebFldrs XP (Version: 9.50.5318)
WebReg (Version: 45.4.157.000)
Winamp (Version: 5.666 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows 7 Upgrade Advisor (Version: 2.0.5000.0)
Windows Backup Utility (Version: 5.1)
Windows File Explorer (Version: 0.54)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows XP Creativity Fun Packs - Windows Movie Maker 2 - Titles (Version: 1.00.0000)
yWriter5
ZoneAlarm Antivirus (Version: 12.0.104.000)
ZoneAlarm Firewall (Version: 12.0.104.000)
ZoneAlarm Free Firewall (Version: 12.0.104.000)
ZoneAlarm Security (Version: 12.0.104.000)
ZoneAlarm Security Toolbar  (Version: 1.8.22.0)
ZoneAlarm Spy Blocker

========================= Memory info: ===================================

Percentage of memory in use: 90%
Total physical RAM: 381.98 MB
Available physical RAM: 36.18 MB
Total Pagefile: 1041.85 MB
Available Pagefile: 315.95 MB
Total Virtual: 2047.88 MB
Available Virtual: 1979.39 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.05 GB) (Free:103.36 GB) NTFS

========================= Users: ========================================

User accounts for \\TANDC_COMPUTER

Administrator            ASPNET                   Carolyn                  
Guest                    HelpAssistant            SUPPORT_388945a0         
Tom                      


**** End of log ****
 



#4 hamluis

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Posted 28 March 2014 - 11:18 AM

IMO:  This system is quite old and only has 384MB RAM installed.  The system components may be fine but the amount of RAM should be a problem, based on the programs I see installed.  RAM usage per Speccy is 92%.

 

I would uninstall the following:

 

Zone Alarm, anything/everything

Adobe Download Manager

Advanced Uninstaller Pro

Anti-Twin

AVG 2014, you can reinstall this

BD/HD Advisor 1.0 (outdated, beta)

BIOSAgentPlus (unnecessary, not useful for your system)

ClickOff version 1.90

Microsoft Choice Guard (Version: 2.0.48.0)
 

The optical drive is recognized properly by Speccy and no problems are noted.  Have no idea what your complaint about the optical drive might mean.

 

If I had as few resources available as you do...I would use the Windows Firewall and Microsoft Security Essentials, rather than other products that are not necessarily better.

 

After removing the above suggested programs...I would run the chkdsk /r command...and maybe run it a second time.

 

Louis

 

 






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