New to bleepingcomputer and am having troubles. I've seen several posts about removing ransomware (aka FBI Moneypak) and it seems as each person who posts has different scenarios or situations. I've tried following steps provided on these posts but usually come up to a point where my situation is different than what is on the post and it goes in the wrong direction for me...or the links that are posted are no longer valid. Can someone help me? I am NOT too tech savvy - so go easy on some of the terms and acronyms and whatnot please (lol). The system I am having an issue with is an older Dell Dimension x4600, xp o/s (got it in '04)...yes I know it's ancient, but I have files on there I would like to extract before I try a system restore. Please help!
Edited by hamluis, 27 March 2014 - 01:38 PM.
Moved from XP to Am I Infected - Hamluis.