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Ice Cyber Crime Ransomware Removed; What Else?


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12 replies to this topic

#1 Lifeseeker

Lifeseeker

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  • Local time:11:35 AM

Posted 26 March 2014 - 10:58 AM

Hello,

First and foremost, thank you for taking the time to read this. I was infected with the subject ransomware and I think I have it under control, but I’d like to be sure everything is in order so here’s the story.

I'm running windows vista home premium sp 2, 32 bit os. I use AVG free version for antivirus. There are three user accounts on my machine, two administrators and one limited account.

I use the main administrator account, user name Dad. When I got the infection I tried to start windows in safe mode but it just went to normal mode and locked the screen.  So I came here and tried "ICE Cyber Crime Center Ransomware Removal Guide" posted at
http://www.bleepingcomputer.com/virus-removal/remove-ice-cyber-crime-center-ransomware, and it seemed to do the trick.


Please double check my work. Thanks for looking at this.

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16540  BrowserJavaVersion: 10.51.2
Run by Dad at 11:48:55 on 2014-03-26
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2942.1247 [GMT -4:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\PROGRA~1\AVG\AVG2014\avgrsx.exe
C:\Program Files\AVG\AVG2014\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\hp\support\hpsysdrv.exe
C:\ProgramData\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files\Roxio 2010\5.0\CPMonitor.exe
C:\Program Files\Roxio 2010\Roxio Burn\RoxioBurnLauncher.exe
C:\Windows\System32\wpcumi.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\AVG\AVG2014\avgui.exe
C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Roxio\BackOnTrack\Disaster Recovery\SaibSVC.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\AVG\AVG2014\avgidsagent.exe
C:\Program Files\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Kodak\CloudPrinting\KCPConnector.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\Program Files\AVG\AVG2014\avgnsx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Common Files\PX Storage Engine\VxBlockServer.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Hewlett-Packard\KBD\kbd.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_5_502_149_ActiveX.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cndt
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [AVG-Secure-Search-Update_0913a] c:\users\dad\appdata\roaming\avg 0913a campaign\AVG-Secure-Search-Update-0913a.exe /PROMPT --mid 535679e249273065ede55e6228de79e3-58c0ae6a05b6f68f42a437669aa8fc31a05aff57 --CMPID 0913a
uRun: [7B884511B2B9D275B2B3C1907E86A14339891D3F._service_run] "c:\program files\google\chrome\application\chrome.exe" --type=service
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\program files\hewlett-packard\kbd\KbdStub.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\cyberlink dvd suite deluxe\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\cyberlink dvd suite deluxe" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [TSMAgent] "c:\program files\hewlett-packard\touchsmart\media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "c:\program files\hewlett-packard\touchsmart\media\kernel\clml\CLMLSvc.exe"
mRun: [SmartMenu] c:\program files\hewlett-packard\hp mediasmart\SmartMenu.exe
mRun: [DVDAgent] "c:\program files\hewlett-packard\media\dvd\DVDAgent.exe"
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\12.0\sharedcom\RoxWatchTray12.exe"
mRun: [CPMonitor] "c:\program files\roxio 2010\5.0\CPMonitor.exe"
mRun: [Desktop Disc Tool] "c:\program files\roxio 2010\roxio burn\RoxioBurnLauncher.exe"
mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe
mRun: [Conime] c:\windows\system32\conime.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AVG_UI] "c:\program files\avg\avg2014\avgui.exe" /TRAYONLY
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
mRun: [EKStatusMonitor] c:\program files\kodak\aio\statusmonitor\EKStatusMonitor.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
dRunOnce: [KodakHomeCenter] "c:\program files\kodak\aio\center\AiOHomeCenter.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
LSP: c:\windows\system32\wpclsp.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {538793D5-659C-4639-A56C-A179AD87ED44} - hxxps://ocanywhere.ocfl.net/CACHE/stc/1/binaries/vpnweb.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{66297DA6-2686-48FC-8B24-2C0E5DD92C53} : DHCPNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\33.0.1750.154\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-11-25 149272]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-10-31 222520]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-10-1 102712]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-9-10 27448]
R0 SahdIa32;HDD Filter Driver;c:\windows\system32\drivers\SahdIa32.sys [2009-11-27 21488]
R0 SaibIa32;Volume Filter Driver;c:\windows\system32\drivers\SaibIa32.sys [2009-11-27 15856]
R1 Avgdiskx;AVG Disk Driver;c:\windows\system32\drivers\avgdiskx.sys [2013-11-25 120600]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-11-25 210712]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2014-1-19 22808]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-11-1 176952]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-8-1 193848]
R1 SaibVd32;Virtual Disk Driver;c:\windows\system32\drivers\SaibVd32.sys [2009-11-27 25584]
R2 9734BF6A-2DCD-40f0-BAB0-5AAFEEBE1269;Roxio SAIB Service;c:\program files\roxio\backontrack\disaster recovery\SaibSVC.exe [2009-6-2 457200]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2014\avgidsagent.exe [2014-2-23 3782672]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2014\avgwdsvc.exe [2013-9-24 348008]
R2 CinemaNow Service;CinemaNow Service;c:\program files\cinemanow\cinemanow media manager\CinemaNowSvc.exe [2009-6-23 127352]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2013-3-15 395640]
R2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;c:\program files\kodak\aio\statusmonitor\EKPrinterSDK.exe [2013-1-15 780152]
R2 Kodak Cloud Software Connector;Kodak Cloud Software Connector;c:\program files\kodak\cloudprinting\kcpconnector.exe -s --> c:\program files\kodak\cloudprinting\KCPConnector.exe -s [?]
R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\nitro pdf\reader 2\NitroPDFReaderDriverService2.exe [2012-7-18 184848]
R2 RosettaStoneDaemon;RosettaStoneDaemon;c:\program files\rosettastoneltdservices\RosettaStoneDaemon.exe [2012-6-19 1646608]
R3 hitmanpro37;HitmanPro 3.7 Support Driver;c:\windows\system32\drivers\hitmanpro37.sys [2014-3-26 30976]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxWatch12.exe [2009-7-24 219632]
S3 dsiarhwprog;dsiarhwprog;c:\windows\system32\drivers\dsiarhwprog.sys [2013-9-29 35256]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2012-9-22 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 PCD5SRVC{BD6912E3-AC9D80E8-05040000};PCD5SRVC{BD6912E3-AC9D80E8-05040000} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\pc-doc~1\PCD5SRVC.pkms [2008-9-9 20640]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;"c:\program files\roxio creator 2009 ultimate\digital home 11\roxioupnprenderer11.exe" --> c:\program files\roxio creator 2009 ultimate\digital home 11\RoxioUPnPRenderer11.exe [?]
S3 RoxMediaDB12;RoxMediaDB12;c:\program files\common files\roxio shared\12.0\sharedcom\RoxMediaDB12.exe [2009-7-24 1116656]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2014-03-26 14:18:51 30976 ----a-w- c:\windows\system32\drivers\hitmanpro37.sys
2014-03-26 14:03:25 -------- d-----w- c:\programdata\HitmanPro
2014-03-24 21:33:37 -------- d-----w- c:\programdata\AVG 0214c Campaign
2014-03-12 15:28:14 505344 ----a-w- c:\windows\system32\qedit.dll
2014-03-12 15:28:14 2050560 ----a-w- c:\windows\system32\win32k.sys
2014-03-12 15:28:13 876032 ----a-w- c:\windows\system32\wer.dll
2014-03-12 15:28:10 2048 ----a-w- c:\windows\system32\tzres.dll
2014-02-25 18:37:36 -------- d-----w- c:\windows\Migration
.
==================== Find3M  ====================
.
2014-02-23 05:47:19 1806848 ----a-w- c:\windows\system32\jscript9.dll
2014-02-23 05:40:18 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-02-23 05:39:28 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-23 05:38:08 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-23 05:37:49 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-02-23 05:36:22 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-01-20 02:46:54 22808 ----a-w- c:\windows\system32\drivers\avgidsshimx.sys
.
============= FINISH: 11:49:25.05 ===============
 



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#2 TB-Psychotic

TB-Psychotic

  • Malware Response Team
  • 6,349 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:35 PM

Posted 26 March 2014 - 11:06 AM

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 

 

 

Full System Scan with Malwarebytes Antimalware

  • If not existing, please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.


If the program is already installed:
  • Run Malwarebytes Antimalware
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.

 

 

 

Scan with ESET Online Scan

Please go to here to run the online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click Scan
  • Wait for the scan to finish
  • If any threats were found, click the 'List of found threats' , then click Export to text file....
  • Save it to your desktop, then please copy and paste that log as a reply to this topic.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 Lifeseeker

Lifeseeker
  • Topic Starter

  • Members
  • 44 posts
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  • Gender:Male
  • Local time:11:35 AM

Posted 26 March 2014 - 10:33 PM

Hi Marius.  Thanks for the help.  Here is the information you asked for.

 

MBAM log:

 

alwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.03.26.06

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Dad :: DADS-PC [administrator]

3/26/2014 3:34:54 PM
MBAM-log-2014-03-26 (17-18-26).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 558756
Time elapsed: 1 hour(s), 40 minute(s), 24 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj\1.1_0 (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk\2.3_0 (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp\1.0_0 (PUP.Optional.SlickSavings.A) -> No action taken.

Files Detected: 16
C:\ProgramData\YouTube Downloader\ytd_installer.exe (PUP.Optional.Spigot.A) -> No action taken.
C:\ProgramData\YTD Video Downloader\ytd_installer.exe (PUP.Optional.Spigot.A) -> No action taken.
C:\Users\Dad\AppData\Local\temp\Low\P57W.dll (Trojan.Agent.ED) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj\1.1_0\background.js (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj\1.1_0\dea-128.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj\1.1_0\dea-48.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj\1.1_0\manifest.json (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk\2.3_0\loader_1036.js (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk\2.3_0\manifest.json (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk\2.3_0\ss-128.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk\2.3_0\ss-48.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp\1.0_0\amazon-128.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp\1.0_0\amazon-19.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp\1.0_0\amazon-48.png (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp\1.0_0\background.js (PUP.Optional.SlickSavings.A) -> No action taken.
C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\pfndaklgolladniicklehhancnlgocpp\1.0_0\manifest.json (PUP.Optional.SlickSavings.A) -> No action taken.

(end)

 

ESET text file.

 

C:\Users\Dad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\L61JNHBC\ja4iyig87q[1].htm JS/Exploit.Agent.NFT trojan
C:\Users\Dad\Desktop\Programs\PAF.exe Win32/DownloadAdmin.G potentially unwanted application



#4 TB-Psychotic

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Posted 27 March 2014 - 04:39 AM

Please rescan with MBAM and remove the detected files.

 

Then clear the cache of Internet Explorer ( following this tutorial) and delete this file:

 

C:\Users\Dad\Desktop\Programs\PAF.exe

 

 

 

 

When finished, rescan with ESET, please.


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#5 Lifeseeker

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Posted 27 March 2014 - 08:52 AM

Hi TB,

 

I'll take the actions you requested.  Just curious however because I thought I "told" MBAM to remove them the first time.  If I remember correctly there was a long list of check boxes after the scan was finished but only one, a trojan, was checked.  So I checked all the boxes and hit "remove selected".  But I see by the log it says no action taken.  I'll be more careful this time.

 

Also, I can delete PAF.exe, which is a genealogy software called Personal Ancestrial File v.5.2.  Has it become infected or exploited in some way? I have been running the program for a many years and have aquired a lot of data.  I won't need PAF.exe unless I want to reinstall or install the program on another machine.  The program it installs is located at "C:\Program Files\FamilySearch\Paf5\pstart.exe", by the way.

 

Thanks for your help, I'll reply when I've finished the tasks at hand.



#6 TB-Psychotic

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Posted 27 March 2014 - 10:19 AM

PAF is just "potentially unwanted", not malicious. you may keep it in this case! :)


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#7 Lifeseeker

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Posted 27 March 2014 - 02:30 PM

Okay TB,

 

I scanned with MBAM, here's the log.

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.03.27.04

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Dad :: DADS-PC [administrator]

3/27/2014 10:25:11 AM
mbam-log-2014-03-27 (10-25-11).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 558923
Time elapsed: 1 hour(s), 39 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

Then I cleared the IE cache.

 

Then I ran ESAT.  It reported "No threats found".



#8 TB-Psychotic

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Posted 28 March 2014 - 04:33 AM

Then we can do the cleanup - if you are facing any issues, report that immediately.

Delete junk with adwCleaner


Please download AdwCleaner to your desktop.


  • Run adwcleaner.exe
  • Hit Scan and wait for the scan to finish.
  • Confirm the message but don´t uncheck anything.
  • Hit Clean
  • When the run is finished, it will open up a text file
  • Please post its contents within your next reply
  • You´ll find the log file at C:\AdwCleaner[S1].txt also




Delete junk with JRT

thisisujrt.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.




SecurityCheck

Reboot your system before starting!

Please download SecurityCheck: LINK1 LINK2

  • Save it to your desktop, start it and follow the instructions in the window.
  • After the scan finished the (checkup.txt) will open. Copy its content to your thread.


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#9 Lifeseeker

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Posted 28 March 2014 - 08:34 AM

Okay,things are looking good.  Here's the logs.

 

 AdwCleaner v3.022 - Report created 28/03/2014 at 09:06:53
# Updated 13/03/2014 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : Dad - DADS-PC
# Running from : C:\Users\Dad\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Program Files\Common Files\Spigot
Folder Deleted : C:\Users\Mom\AppData\LocalLow\Search Settings
Folder Deleted : C:\Users\Zane\AppData\LocalLow\Search Settings
Folder Deleted : C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Folder Deleted : C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\mhkaekfpcppmmioggniknbnbdbcigpkk
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfndaklgolladniicklehhancnlgocpp
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16540

-\\ Google Chrome v33.0.1750.154

[ File : C:\Users\Dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Mom\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Cadence\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Zane\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [2661 octets] - [28/03/2014 09:05:07]
AdwCleaner[S0].txt - [2630 octets] - [28/03/2014 09:06:53]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2690 octets] ##########

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows Vista ™ Home Premium x86
Ran by Dad on Fri 03/28/2014 at  9:15:38.07
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Start Page

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{BA745881-59C2-49F0-BC3E-0454D522DE85}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\ytd video downloader"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader"
Successfully deleted: [Empty Folder] C:\Users\Dad\appdata\local\{7612106A-B29C-47C5-9891-93FF4F3A8CCA}
Successfully deleted: [Empty Folder] C:\Users\Dad\appdata\local\{90481303-28A0-4F4E-AC9F-BE49A60F7C7E}
Successfully deleted: [Empty Folder] C:\Users\Dad\appdata\local\{B3838B78-BE7D-4C03-B2D1-C1E780B49308}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 03/28/2014 at  9:18:54.41
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

Results of screen317's Security Check version 0.99.81 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
AVG AntiVirus Free Edition 2014  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpywareBlaster 5.0   
 Malwarebytes Anti-Malware version 1.75.0.1300 
 AVG PC Tuneup  
 Java 7 Update 51 
 Adobe Reader 9 Adobe Reader out of Date!
 Adobe Reader 10.1.6 Adobe Reader out of Date! 
 Google Chrome 33.0.1750.146 
 Google Chrome 33.0.1750.154 
````````Process Check: objlist.exe by Laurent```````` 
 AVG avgwdsvc.exe
 AVG avgrsx.exe
 AVG avgnsx.exe
 AVG avgemc.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#10 TB-Psychotic

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Posted 28 March 2014 - 08:35 AM

Your system is clean now! :)

 

 

Adobe Reader out of date

Your Adobe Reader is outdated. We will fix this.


  • Get the actual software from here. Important: Uncheck any optional software (for example Google Chrome, etc.) offered.
  • Run setup and follow the instructions.
  • Click upon Start-->control panel-->add/remove programs.
  • Search for and remove any older reader versions.

 

 

 

 

Uninstall our tools using delfix

Please follow these steps in order:

  • In the case we used Defogger to turn off your CD emulation software. You can start it again and use the Enable button.
  • In the case we used Combofix. Deactivate your antivirus software once more, then rename the combofix.exe to uninstall.exe and run it one last time. You shall be noted that Combofix has been removed.
  • In any case please download delfix to your desktop.
    • Close all other programms and start delfix.
    • Please check all the boxes and run the tool.
    • delfix will now delete all found traces of our removal process
  • If there is still something left please delete it manualy.

 

 

 

 

Recommendations: How to protect yourself

  • System Updates
    Please ensure to have automatic updates activated in your control panel.
    For further information and a tutorial, see this Microsoft Support article.
  • Protection
    What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
    Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
    • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
      It will filter unwanted advertising out of the website´s content.
    • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
      It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
      In addition, before accessing a dangerous classified web site, a warning screen is displayed.

  • Up to date Software
    Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:

  • Backup
    Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system.
  • Behaviour
    The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
    • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
    • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
    • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
    • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
      They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.


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My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#11 Lifeseeker

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Posted 28 March 2014 - 08:58 AM

Okay, Adobe is updated and here's delfix log.  Thanks so much to you and everyone at bleeping computer!

 

# DelFix v10.6 - Logfile created 28/03/2014 at 09:50:58
# Updated 11/11/2013 by Xplode
# Username : Dad - DADS-PC
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)

~ Activating UAC ... OK

~ Removing disinfection tools ...

Deleted : C:\AdwCleaner
Deleted : HKLM\SOFTWARE\AdwCleaner
Deleted : HKLM\SOFTWARE\Swearware

~ Creating registry backup ... OK

~ Cleaning system restore ...

Deleted : RP #1502 [Scheduled Checkpoint | 02/21/2014 05:00:01]
Deleted : RP #1503 [Scheduled Checkpoint | 02/22/2014 03:29:42]
Deleted : RP #1504 [Scheduled Checkpoint | 02/23/2014 05:00:04]
Deleted : RP #1505 [Scheduled Checkpoint | 02/24/2014 18:49:44]
Deleted : RP #1506 [Windows Update | 02/25/2014 18:35:11]
Deleted : RP #1507 [Windows Update | 02/27/2014 17:32:42]
Deleted : RP #1508 [Scheduled Checkpoint | 03/01/2014 05:00:01]
Deleted : RP #1509 [Scheduled Checkpoint | 03/01/2014 22:52:05]
Deleted : RP #1510 [Scheduled Checkpoint | 03/04/2014 18:51:27]
Deleted : RP #1511 [Scheduled Checkpoint | 03/06/2014 23:47:54]
Deleted : RP #1512 [Scheduled Checkpoint | 03/07/2014 17:24:41]
Deleted : RP #1513 [Scheduled Checkpoint | 03/08/2014 18:06:35]
Deleted : RP #1514 [Scheduled Checkpoint | 03/09/2014 15:36:15]
Deleted : RP #1515 [Windows Update | 03/12/2014 16:09:06]
Deleted : RP #1516 [Scheduled Checkpoint | 03/16/2014 18:27:24]
Deleted : RP #1517 [Windows Update | 03/19/2014 00:48:27]
Deleted : RP #1518 [Scheduled Checkpoint | 03/20/2014 04:00:01]
Deleted : RP #1519 [Scheduled Checkpoint | 03/21/2014 04:00:03]
Deleted : RP #1520 [Scheduled Checkpoint | 03/22/2014 04:35:33]
Deleted : RP #1521 [Scheduled Checkpoint | 03/23/2014 04:00:03]
Deleted : RP #1522 [Scheduled Checkpoint | 03/26/2014 23:41:45]
Deleted : RP #1523 [Scheduled Checkpoint | 03/27/2014 16:50:02]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########



#12 TB-Psychotic

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Posted 28 March 2014 - 09:19 AM

You´re welcome! :)


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#13 TB-Psychotic

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Posted 31 March 2014 - 03:15 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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