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Broken update won't let me access webpages!


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#1 YajuShinki

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Posted 25 March 2014 - 09:43 AM

I've been struggling with this problem for about a month now.I'be been having no problems with my laptop until this stupid Windows update, then I couldn't access any web pages at all, but the ping command still works perfectly and Skype runs with no problems. And for some reason, Internet Explorer crashes every time I start it up. I am seriously confused and more frustrated than ever, please help.

I have an HP Pavilion g4 with Windows 8 (not 8.1) installed. I've tried netsh int IP reset, winsock catalog reset, ipconfig release/renew, and DNS flushing all to no avail.

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#2 dc3

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Posted 25 March 2014 - 12:57 PM

Try doing a Refresh.  You can find instructions at Windows.


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#3 YajuShinki

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Posted 25 March 2014 - 01:03 PM

Try doing a Refresh.  You can find instructions at Windows.


I already tried that, but each time I do it just downloads and installs the broken update again :(

#4 dc3

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Posted 25 March 2014 - 01:15 PM

Please post what you have already tried so I don't make suggestions which you have already tried.


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#5 YajuShinki

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Posted 25 March 2014 - 06:03 PM

Please post what you have already tried so I don't make suggestions which you have already tried.

I've tried
Netsh (both TCP/IP and Winsock resetting)
DNS flushing
And ipconfig release and renew.
Refreshing seems like only a temporary solution because it forces me to install the broken Windows update every time.
It makes no difference whether I use a wireless or wired connection (they both behave the same, unable to access webpages.)

#6 dc3

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Posted 26 March 2014 - 09:57 AM

Have you tried uninstalling the update?

 

What is the update?

 

Please do the following.

 

Windows Repair (All in one)
 
Please download and install Windows Repair (All in one)
 
To open the program click on the Start orb.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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