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MySearchDial woes in Chrome


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6 replies to this topic

#1 PNorris159

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Posted 24 March 2014 - 12:24 PM

Hello!

 

I am hoping I can get some assistance with a pesky problem. I use two computers at work and currently one laptop at home. I have the problem on all three. I think I got rid of it on my laptop at home using Malwarebytes Anti-Malware, but I am having no luck with getting rid of it on one of my work computers. The other one I am avoiding opening up Chrome for now, so I don't know if the issue exists on that computer.

 

Unfortunately, I HAVE to use Chrome at work because of a program I support I need it for testing, IE doesn't work for a particular program that I use, so I'm stuck with Chrome at least for now.

 

Ok, when I open up Chrome I get the normal window then I get a second window for MySearchDial. I didn't know what it was, so I looked in Control Panel and found an entry for MySearchDial so I uninstalled it that way. That took away some of the worst behavior of the program, but, I still get the tab and I'm concerned about what else might be happening.

 

I looked through Chrome extensions and did not find anything in there except for a single Chrome Extension that I know is safe. I tried emptying out all my Chrome settings to start "from scratch" and that hasn't gotten rid of the MySearchDial.

 

Can someone help me to get rid of this MySearchDial window in Chrome?

 

Thanks in advance for any assistance!

 

 



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#2 gringo_pr

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Posted 24 March 2014 - 12:30 PM





Hello PNorris159

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#3 PNorris159

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Posted 25 March 2014 - 12:47 PM

Gringo,

 

Thank you very much for your quick response! I have downloaded the FRST64.exe and ran the file. Before I paste the contents of the log file just to let you know, I had to open Chrome this morning in order to test something at work, the MySearchDial tab wants to open and I click on it to close it. As far as I can tell, my computer is running fine, but I'm not sure if SearchDial is collecting any information,etc.

 

I understood that I am supposed to paste the contents of FRST.txt to this reply, but ATTACH Addition.txt. Let me know if I misunderstood and you need me to paste Addition.txt, I will be happy to do so.

 

Best Regards!

 

Here are the contents of FRST.txt:

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014
Ran by patricia.norris (administrator) on PICASWS013 on 25-03-2014 13:31:45
Running from C:\Users\patricia.norris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J3YBZZ8B
Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(NVIDIA Corporation) C:\Windows\system32\nvvsvc.exe
(NVIDIA Corporation) C:\Windows\system32\nvvsvc.exe
(Adaptiva) C:\Program Files (x86)\Adaptiva\AdaptivaClient\bin\AdaptivaClientService.exe
(Adaptiva) C:\Program Files (x86)\Adaptiva\AdaptivaClient\bin\OneSiteClient64.exe
(ActivIdentity) C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe
(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe
(CrypKey (Canada) Ltd.) C:\Windows\system32\crypserv.exe
() C:\Windows\system32\enstart64.exe
(Microsoft Corporation) C:\Windows\system32\inetsrv\inetinfo.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\SiteAdvisor Enterprise\McSACore.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\EngineServer.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\VirusScan Enterprise\VsTskMgr.exe
(Microsoft Corporation) C:\Program Files (x86)\Common Files\Microsoft Shared\VS7Debug\mdm.exe
(McAfee, Inc.) C:\Windows\system32\mfevtps.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\VirusScan Enterprise\mfeann.exe
(Microsoft Corporation) C:\Windows\system32\mqsvc.exe
(Microsoft Corporation) c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\Common Framework\naPrdMgr.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe
(Microsoft Corporation) C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
(Microsoft Corporation) c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
(Microsoft Corporation) c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
() C:\Program Files (x86)\Products\Time Service\svctimefdt.exe
(FMAudit, LLC) C:\Program Files\FMAudit, LLC\FMAudit Agent\fmaagent.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
(McAfee, Inc.) C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
(Microsoft Corporation) C:\Windows\system32\mqtgsvc.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe
(McAfee, Inc.) C:\Program Files (x86)\McAfee\Common Framework\McTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\acevents.exe
(ActivIdentity) C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
(Microsoft Corporation) C:\windows\WindowsMobile\wmdcBase.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE
(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
() C:\Program Files\Common Files\Voltage Security\VSManager2.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office Communicator\communicator.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Windows\CCM\CcmExec.exe
(Microsoft Corporation) C:\Windows\CCM\RemCtrl\CmRcService.exe
(Microsoft Corporation) C:\Windows\CCM\SCNotification.exe
(Google Inc.) C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
(Adobe Systems Incorporated) C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_77_ActiveX.exe
(Farbar) C:\Users\patricia.norris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J3YBZZ8B\FRST64[1].exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [NvCplDaemon] - C:\Windows\system32\NvCpl.dll [16335464 2009-09-28] (NVIDIA Corporation)
HKLM\...\Run: [RtHDVCpl] - C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7938080 2009-07-02] (Realtek Semiconductor)
HKLM\...\Run: [acevents] - C:\Program Files\ActivIdentity\ActivClient\acevents.exe [196648 2009-06-03] (ActivIdentity)
HKLM\...\Run: [] - [X]
HKLM\...\Run: [accrdsub] - C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe [483880 2009-06-03] (ActivIdentity)
HKLM\...\Run: [Windows Mobile-based device management] - C:\Windows\WindowsMobile\wmdcBase.exe [660360 2007-05-31] (Microsoft Corporation)
HKLM\...\Run: [MsmqIntCert] - regsvr32 /s mqrt.dll
HKLM-x32\...\Run: [IMSS] - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [111640 2009-11-04] ()
HKLM-x32\...\Run: [File Sanitizer] - C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe
HKLM-x32\...\Run: [ShStatEXE] - C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE [215656 2012-08-14] (McAfee, Inc.)
HKLM-x32\...\Run: [BCSSync] - C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [91520 2010-03-13] (Microsoft Corporation)
HKLM-x32\...\Run: [Communicator] - C:\Program Files (x86)\Microsoft Office Communicator\communicator.exe [5164712 2013-04-10] (Microsoft Corporation)
HKLM-x32\...\Run: [SunJavaUpdateSched] - C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [254696 2012-01-18] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [McAfeeUpdaterUI] - C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe [333376 2011-11-15] (McAfee, Inc.)
HKLM-x32\...\Run: [Adobe ARM] - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-12-21] (Adobe Systems Incorporated)
HKU\S-1-5-21-3356493429-4053671727-2876258865-306186\...\Run: [OfficeSyncProcess] - C:\Program Files (x86)\Microsoft Office\Office14\MSOSYNC.EXE [720064 2013-04-22] (Microsoft Corporation)
HKU\S-1-5-21-3356493429-4053671727-2876258865-306186\...\Run: [swg] - C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2013-12-02] (Google Inc.)
HKU\S-1-5-21-3356493429-4053671727-2876258865-306186\...\Policies\Explorer: [NoThumbnailCache] 1
Startup: C:\Users\mike.howard.FNFGLOBAL\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Microsoft SharePoint Workspace.lnk
ShortcutTarget: Microsoft SharePoint Workspace.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE (Microsoft Corporation)
Startup: C:\Users\mike.howard.FNFGLOBAL\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
Startup: C:\Users\patricia.norris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM/1
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM/1
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPCOM/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM/1
URLSearchHook: HKCU - (No Name) - {fa42903e-48eb-4dbf-b2f1-0426edef18a9} - C:\Program Files (x86)\ElectionTracker_59\bar\1.bin\59SrcAs.dll (MindSpark)
StartMenuInternet: IEXPLORE.EXE - C:\program files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKCU - {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20130709183702.dll (McAfee, Inc.)
BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg64.dll (Google Inc.)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation)
BHO-x32: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll No File
BHO-x32: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20130709183703.dll (McAfee, Inc.)
BHO-x32: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Toolbar BHO - {90b1ff72-e461-400e-84b3-c0ff85e0e553} - C:\Program Files (x86)\ElectionTracker_59\bar\1.bin\59bar.dll (MindSpark)
BHO-x32: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll (Google Inc.)
BHO-x32: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files (x86)\McAfee\SiteAdvisor Enterprise\McIEPlg.dll (McAfee, Inc.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Search Assistant BHO - {b7cb3289-aba0-47b3-a929-e63819a8eea9} - C:\Program Files (x86)\ElectionTracker_59\bar\1.bin\59SrcAs.dll (MindSpark)
BHO-x32: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: Microsoft Web Test Recorder 10.0 Helper - {DDA57003-0068-4ed2-9D32-4D1EC707D94D} - c:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll (Microsoft Corporation)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM-x32 - McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files (x86)\McAfee\SiteAdvisor Enterprise\McIEPlg.dll (McAfee, Inc.)
Toolbar: HKLM-x32 - Election Tracker - {de1540e3-8f32-491f-9868-e0b9c191cdd7} - C:\Program Files (x86)\ElectionTracker_59\bar\1.bin\59bar.dll (MindSpark)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: HKLM-x32 {3605B612-C3CF-4AB4-A426-2D853391DB2E} http://pic-td1.ctp.aptic.com/qcbin/capicom.dll
DPF: HKLM-x32 {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: HKLM-x32 {5554DCB0-700B-498D-9B58-4E40E5814405} http://pirptqaweb.pi.local/Reports/Reserved.ReportViewerWebControl.axd?ReportSession=jnen1n55ew4g4145j4q5pj55&Culture=1033&CultureOverrides=False&UICulture=9&UICultureOverrides=False&ReportStack=1&ControlID=beca0e362a0a493291210fae3c927a61&OpType=PrintCab&Arch=X86
DPF: HKLM-x32 {82774781-8F4E-11D1-AB1C-0000F8773BF0} https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab
DPF: HKLM-x32 {A3E21079-7F41-4125-9EBB-FD44CFCC0AC1} https://www.mesh.com/0.9.4014.39/TSWeb.cab
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://intercall.webex.com/client/T27L10NSP21/webex/ieatgpc1.cab
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: HKLM-x32 {EBF1BFCB-F60B-4DCB-9C96-E53C543CB645} http://piqc.pi.local/qcbin/ALM-Platform-Loader.11.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} -  No File
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} -  No File
Handler-x32: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor Enterprise\McIEPlg.dll (McAfee, Inc.)
Handler-x32: http\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: http\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: https\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\0x00000001 - {E1D2BF42-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: msdaipp\oledb - {E1D2BF40-A96B-11d1-9C6B-0000F875AC61} - C:\Program Files (x86)\Common Files\System\Ole DB\msdaipp.dll (Microsoft Corporation)
Handler-x32: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files (x86)\McAfee\SiteAdvisor Enterprise\McIEPlg.dll (McAfee, Inc.)
Filter: application/x-vs-authtoken - {1F17617E-C296-4C16-89E3-E22C6C454645} - C:\Program Files\Common Files\Voltage Security\VSTokenHandler.dll ()
Filter-x32: application/x-vs-authtoken - {1F17617E-C296-4C16-89E3-E22C6C454645} - C:\Program Files (x86)\Common Files\Voltage Security\VSTokenHandler.dll ()

Hosts: Hosts file not detected in the default directory
Tcpip\Parameters: [DhcpNameServer] 10.135.76.29 10.212.22.5 10.250.129.28

Chrome:
=======
CHR HomePage:
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.2.464\_platform_specific\win_x86\widevinecdmadapter.dll ()
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll ()
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\pdf.dll ()
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Voltage Encryption) - C:\Program Files (x86)\Common Files\Voltage Security\npvsth.dll (Voltage Security, Inc.)
CHR Plugin: (MindSpark Toolbar Platform Plugin Stub) - C:\Program Files (x86)\ElectionTracker_59\bar\1.bin\NP59Stub.dll (MindSpark)
CHR Plugin: (Garmin Communicator Plug-In) - C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
CHR Plugin: (AlternaTIFF (QuickTime compatible)) - C:\Program Files (x86)\MIE\AlternaTIFF\npzzatif.dll (Medical Informatics Engineering, Inc.)
CHR Plugin: (WPI Detector 1.1) - C:\Program Files\Microsoft\Web Platform Installer\\npwpidetector.dll (Microsoft Corp)
CHR Plugin: (Windows Activation Technologies) - C:\Windows\system32\Wat\npWatWeb.dll (Microsoft Corporation)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
CHR Extension: (Google Docs) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-03-19]
CHR Extension: (Google Drive) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-19]
CHR Extension: (YouTube) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-10-30]
CHR Extension: (Google Search) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-10-30]
CHR Extension: (Cloud Reader) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\icdipabjmbhpdkjaihfjoikhjjeneebd [2014-03-21]
CHR Extension: (Google Wallet) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-21]
CHR Extension: (Gmail) - C:\Users\patricia.norris\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-10-30]

==================== Services (Whitelisted) =================

R2 ac.sharedstore; C:\Program Files\Common Files\ActivIdentity\ac.sharedstore.exe [277032 2009-06-03] (ActivIdentity)
R2 AdaptivaClient; C:\Program Files (x86)\Adaptiva\AdaptivaClient\bin\AdaptivaClientService.exe [335872 2013-03-04] (Adaptiva)
R2 CcmExec; C:\Windows\CCM\CcmExec.exe [1842352 2013-08-31] (Microsoft Corporation)
R2 CmRcService; C:\Windows\CCM\RemCtrl\CmRcService.exe [633952 2012-11-21] (Microsoft Corporation)
R2 Crypkey License; C:\Windows\system32\crypserv.exe [122880 2007-05-23] (CrypKey (Canada) Ltd.)
R2 enstart64; C:\Windows\system32\enstart64.exe [1017344 2013-09-20] ()
R2 FMAuditAgent; C:\Program Files\FMAudit, LLC\FMAudit Agent\fmaagent.exe [294912 2009-11-02] (FMAudit, LLC)
R2 IISADMIN; C:\Windows\system32\inetsrv\inetinfo.exe [15872 2010-11-20] (Microsoft Corporation)
S3 lpasvc; C:\Program Files\Microsoft Policy Platform\policyHost.exe [50280 2012-08-02] (Microsoft Corporation)
S3 lppsvc; C:\Program Files\Microsoft Policy Platform\policyHost.exe [50280 2012-08-02] (Microsoft Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
R2 McAfee SiteAdvisor Enterprise Service; C:\Program Files (x86)\McAfee\SiteAdvisor Enterprise\McSACore.exe [226624 2010-03-25] (McAfee, Inc.)
R2 McAfeeEngineService; C:\Program Files (x86)\McAfee\VirusScan Enterprise\x64\EngineServer.exe [20792 2010-01-06] (McAfee, Inc.)
R2 McAfeeFramework; C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe [132672 2011-11-15] (McAfee, Inc.)
R2 McShield; C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe [202376 2012-09-25] (McAfee, Inc.)
R2 McTaskManager; C:\Program Files (x86)\McAfee\VirusScan Enterprise\VsTskMgr.exe [209760 2011-09-14] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [170440 2012-09-25] (McAfee, Inc.)
R2 MsDtsServer100; C:\Program Files\Microsoft SQL Server\100\DTS\Binn\MsDtsSrvr.exe [220104 2012-06-12] (Microsoft Corporation)
R2 MSMQ; C:\Windows\system32\mqsvc.exe [9216 2009-07-13] (Microsoft Corporation)
R2 MSMQTriggers; C:\Windows\system32\mqtgsvc.exe [189440 2010-11-20] (Microsoft Corporation)
R2 MSSQL$SQLEXPRESS; c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [29293408 2010-12-10] (Microsoft Corporation)
R2 MSSQLSERVER; C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\sqlservr.exe [62118344 2012-06-12] (Microsoft Corporation)
S4 msvsmon80; C:\Program Files\Microsoft Visual Studio 8\Common7\IDE\Remote Debugger\x64\msvsmon.exe [4476096 2005-09-23] (Microsoft Corporation)
S4 msvsmon90; C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\Remote Debugger\x64\msvsmon.exe [4737024 2008-07-29] (Microsoft Corporation)
R2 ReportServer; C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\bin\ReportingServicesService.exe [2180960 2011-06-17] (Microsoft Corporation)
S3 smstsmgr; C:\Windows\CCM\TSManager.exe [401584 2013-08-31] (Microsoft Corporation)
S3 SQLSERVERAGENT; C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Binn\SQLAGENT.EXE [441288 2012-06-12] (Microsoft Corporation)
R2 svctimefdt; C:\Program Files (x86)\Products\Time Service\svctimefdt.exe [13404976 2013-04-19] ()
R2 W3SVC; C:\Windows\system32\inetsrv\iisw3adm.dll [453120 2010-11-20] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

R3 AdaptivaClientCache; C:\Windows\system32\drivers\AdaptivaClientCache64.sys [27360 2013-04-06] (Windows ® Win 7 DDK provider)
R3 AdaptiveProtocolClient; C:\Windows\system32\drivers\AdaptivaClientTransport64.sys [105184 2013-04-06] (Windows ® Win 7 DDK provider)
S3 androidusb; C:\Windows\System32\Drivers\androidusb.sys [32768 2010-04-29] (Google Inc)
R3 enstart64_; C:\Windows\system32\enstart64_.sys [80640 2014-03-25] (Guidance Software Inc.)
R1 GizmoDrv; C:\Windows\System32\Drivers\GizmoDrv.sys [34704 2011-05-02] (Arainia Solutions LLC)
R3 Mandiant_Tools; C:\ProgramData\Application Data\Time Service\mktools.sys [25168 2013-10-10] ()
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25928 2013-04-04] (Malwarebytes Corporation)
R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [169192 2012-09-25] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [282736 2012-09-25] (McAfee, Inc.)
U3 mfeavfk01; No ImagePath
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [673624 2012-09-25] (McAfee, Inc.)
S3 mferkdet; C:\Windows\System32\drivers\mferkdet.sys [101200 2012-09-25] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [305280 2012-09-25] (McAfee, Inc.)
R3 MQAC; C:\Windows\System32\drivers\mqac.sys [189440 2009-07-13] (Microsoft Corporation)
R1 NetworkX; C:\Windows\system32\ckldrv.sys [27904 2007-05-17] ()
S3 VBoxNetFlt; system32\DRIVERS\VBoxNetFlt.sys [X]

==================== NetSvcs (Whitelisted) ===================

==================== One Month Created Files and Folders ========

2014-03-25 13:31 - 2014-03-25 13:31 - 00000000 ____D () C:\FRST
2014-03-21 17:24 - 2014-03-24 13:21 - 00001079 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-03-21 17:24 - 2014-03-22 10:48 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-03-21 17:24 - 2014-03-21 17:24 - 00000000 ____D () C:\Users\patricia.norris\AppData\Roaming\Malwarebytes
2014-03-21 17:24 - 2014-03-21 17:24 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-03-21 17:24 - 2013-04-04 14:50 - 00025928 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-03-21 17:23 - 2014-03-21 17:23 - 10284816 _____ (Malwarebytes Corporation ) C:\Users\patricia.norris\Desktop\mbam-setup.exe
2014-03-21 16:31 - 2014-03-21 16:33 - 00000000 ____D () C:\AdwCleaner
2014-03-21 16:31 - 2014-03-21 16:31 - 01950720 _____ () C:\Users\patricia.norris\Downloads\adwcleaner.exe
2014-03-19 22:02 - 2014-02-24 11:59 - 12296192 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 09075712 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 02458112 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 01495040 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 01188864 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 00735232 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 00247808 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 00134144 _____ (Microsoft Corporation) C:\Windows\system32\url.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-03-19 22:02 - 2014-02-24 11:59 - 00065024 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 11020800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 06041088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 02078208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 01232896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 00981504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 00627712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 00176640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 00132096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-03-19 22:02 - 2014-02-24 11:35 - 00048640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-03-19 22:02 - 2014-02-24 10:01 - 01638912 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-03-19 22:02 - 2014-02-24 09:39 - 01638912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-03-19 22:02 - 2014-02-06 21:23 - 03156480 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-03-19 22:01 - 2014-02-03 22:32 - 00624128 _____ (Microsoft Corporation) C:\Windows\system32\qedit.dll
2014-03-19 22:01 - 2014-02-03 22:04 - 00509440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qedit.dll
2014-03-19 22:01 - 2014-01-28 22:32 - 00484864 _____ (Microsoft Corporation) C:\Windows\system32\wer.dll
2014-03-19 22:01 - 2014-01-28 22:06 - 00381440 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wer.dll
2014-03-19 16:04 - 2014-03-19 16:12 - 00000000 ____D () C:\Program Files\Adware-Removal-Tool
2014-03-19 16:04 - 2014-03-19 16:04 - 00290304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\subinacl.exe
2014-03-19 16:03 - 2014-03-19 16:03 - 00714464 _____ () C:\Users\patricia.norris\Downloads\Adware-Removal-Tool-v3.8.exe
2014-03-14 17:14 - 2014-03-14 17:14 - 00003099 _____ () C:\Users\patricia.norris\Desktop\Imaging Workflow Monitor.lnk
2014-03-14 17:14 - 2014-03-14 17:14 - 00000000 ____D () C:\Users\patricia.norris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Property Insight
2014-03-06 14:34 - 2014-03-06 14:34 - 00589017 _____ () C:\Users\patricia.norris\Desktop\psfonts.zip
2014-03-03 13:28 - 2014-03-03 13:28 - 00005719 _____ () C:\Users\patricia.norris\Downloads\iView (8).application
2014-02-28 18:51 - 2014-03-11 18:32 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Knitting Patterns
2014-02-28 16:12 - 2014-02-28 18:05 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Crochet patterns

==================== One Month Modified Files and Folders =======

2014-03-25 13:31 - 2014-03-25 13:31 - 00000000 ____D () C:\FRST
2014-03-25 13:29 - 2012-11-06 14:24 - 00000000 ____D () C:\Users\patricia.norris\Documents\Projects
2014-03-25 13:17 - 2010-03-22 14:17 - 00000952 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3356493429-4053671727-2876258865-104641UA.job
2014-03-25 13:17 - 2010-03-22 14:17 - 00000900 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3356493429-4053671727-2876258865-104641Core.job
2014-03-25 12:43 - 2012-10-30 09:37 - 00000916 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-03-25 12:18 - 2009-07-14 00:45 - 00021680 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-03-25 12:18 - 2009-07-14 00:45 - 00021680 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-03-25 12:14 - 2010-03-22 08:30 - 00000581 _____ () C:\Windows\SMSCFG.INI
2014-03-25 12:13 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\system32\inetsrv
2014-03-25 12:11 - 2013-09-20 21:00 - 00080640 _____ (Guidance Software Inc.) C:\Windows\system32\enstart64_.sys
2014-03-25 12:11 - 2012-10-30 09:37 - 00000912 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-03-25 12:11 - 2012-10-29 09:16 - 00000000 ____D () C:\Users\patricia.norris\Tracing
2014-03-25 12:11 - 2010-07-27 12:07 - 00037572 _____ () C:\Windows\error.log
2014-03-25 12:11 - 2010-03-19 13:06 - 00002832 _____ () C:\Windows\system32\config\netlogon.ftl
2014-03-25 12:11 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-03-25 12:11 - 2009-07-14 00:51 - 00068504 _____ () C:\Windows\setupact.log
2014-03-25 12:10 - 2010-03-10 16:10 - 01775334 _____ () C:\Windows\WindowsUpdate.log
2014-03-25 12:10 - 2010-03-10 16:07 - 00616690 _____ () C:\Windows\PFRO.log
2014-03-25 09:16 - 2010-03-19 13:08 - 00033450 __RSH () C:\ProgramData\ntuser.pol
2014-03-25 08:53 - 2013-06-13 08:49 - 00003970 _____ () C:\Windows\System32\Tasks\User_Feed_Synchronization-{F8067DFB-E5B2-4555-8CD2-E67615EAD557}
2014-03-25 08:49 - 2012-10-29 09:40 - 00000000 ____D () C:\Users\patricia.norris\Documents\SSMSToolsPack
2014-03-24 13:21 - 2014-03-21 17:24 - 00001079 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-03-24 12:57 - 2013-10-10 22:00 - 00000000 ____D () C:\ProgramData\Time Service
2014-03-24 08:49 - 2012-10-29 09:15 - 00011294 __RSH () C:\Users\patricia.norris\ntuser.pol
2014-03-24 08:49 - 2012-10-29 09:14 - 00000000 ____D () C:\Users\patricia.norris
2014-03-22 10:48 - 2014-03-21 17:24 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-03-21 17:24 - 2014-03-21 17:24 - 00000000 ____D () C:\Users\patricia.norris\AppData\Roaming\Malwarebytes
2014-03-21 17:24 - 2014-03-21 17:24 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-03-21 17:23 - 2014-03-21 17:23 - 10284816 _____ (Malwarebytes Corporation ) C:\Users\patricia.norris\Desktop\mbam-setup.exe
2014-03-21 16:33 - 2014-03-21 16:31 - 00000000 ____D () C:\AdwCleaner
2014-03-21 16:31 - 2014-03-21 16:31 - 01950720 _____ () C:\Users\patricia.norris\Downloads\adwcleaner.exe
2014-03-21 11:19 - 2013-06-05 16:09 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Craftsy Classes
2014-03-20 10:32 - 2012-11-01 09:44 - 00000000 ____D () C:\Users\patricia.norris\Documents\Status Reports
2014-03-19 23:14 - 2009-07-14 00:45 - 00470112 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-03-19 23:12 - 2012-05-16 23:10 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-03-19 23:12 - 2012-05-16 23:10 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-03-19 22:08 - 2010-03-22 08:43 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-03-19 22:07 - 2010-04-23 13:56 - 00000048 _____ () C:\Windows\vbaddin.ini
2014-03-19 20:44 - 2013-04-06 20:02 - 00000000 ___HD () C:\AdaptivaCache
2014-03-19 20:28 - 2012-11-03 18:21 - 00000000 ____D () C:\Windows\ccmcache
2014-03-19 16:12 - 2014-03-19 16:04 - 00000000 ____D () C:\Program Files\Adware-Removal-Tool
2014-03-19 16:04 - 2014-03-19 16:04 - 00290304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\subinacl.exe
2014-03-19 16:03 - 2014-03-19 16:03 - 00714464 _____ () C:\Users\patricia.norris\Downloads\Adware-Removal-Tool-v3.8.exe
2014-03-19 14:55 - 2012-10-29 09:14 - 00000000 ____D () C:\Users\patricia.norris\Documents\Visual Studio 2010
2014-03-18 10:07 - 2012-10-29 09:14 - 00000000 ____D () C:\Users\patricia.norris\Documents\Visual Studio 2008
2014-03-17 09:18 - 2012-10-29 09:40 - 00000000 ____D () C:\Users\patricia.norris\Documents\SQL Server Management Studio
2014-03-14 22:06 - 2009-07-14 01:13 - 01227088 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-03-14 17:15 - 2013-06-21 13:21 - 00000000 ____D () C:\Users\patricia.norris\AppData\Local\Property_Insight
2014-03-14 17:14 - 2014-03-14 17:14 - 00003099 _____ () C:\Users\patricia.norris\Desktop\Imaging Workflow Monitor.lnk
2014-03-14 17:14 - 2014-03-14 17:14 - 00000000 ____D () C:\Users\patricia.norris\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Property Insight
2014-03-14 17:14 - 2011-10-27 09:58 - 00000000 ____D () C:\Program Files (x86)\Property Insight
2014-03-12 09:20 - 2014-02-04 22:20 - 05128584 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
2014-03-12 09:20 - 2012-11-06 14:55 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-03-12 09:20 - 2012-11-06 14:55 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-03-11 18:32 - 2014-02-28 18:51 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Knitting Patterns
2014-03-06 14:34 - 2014-03-06 14:34 - 00589017 _____ () C:\Users\patricia.norris\Desktop\psfonts.zip
2014-03-04 12:32 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\system32\spool
2014-03-03 13:28 - 2014-03-03 13:28 - 00005719 _____ () C:\Users\patricia.norris\Downloads\iView (8).application
2014-02-28 18:05 - 2014-02-28 16:12 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Crochet patterns
2014-02-28 15:24 - 2013-08-22 16:04 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Felting
2014-02-28 15:15 - 2012-12-27 14:15 - 00000000 ____D () C:\Users\patricia.norris\Downloads\Knitting Misc
2014-02-24 11:59 - 2014-03-19 22:02 - 12296192 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 09075712 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 02458112 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 01495040 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 01188864 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 00735232 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 00247808 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 00134144 _____ (Microsoft Corporation) C:\Windows\system32\url.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-02-24 11:59 - 2014-03-19 22:02 - 00065024 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 11020800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 06041088 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 02078208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 01232896 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 00981504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 00627712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 00176640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 00132096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\url.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 00067584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-02-24 11:35 - 2014-03-19 22:02 - 00048640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-02-24 10:01 - 2014-03-19 22:02 - 01638912 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-02-24 09:39 - 2014-03-19 22:02 - 01638912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

Some content of TEMP:
====================
C:\Users\mike.howard\AppData\Local\Temp\HPQSi.exe
C:\Users\mike.howard.FNFGLOBAL\AppData\Local\Temp\4n3f0inm.dll
C:\Users\mike.howard.FNFGLOBAL\AppData\Local\Temp\RescueTimeInstaller.exe
C:\Users\mike.howard.FNFGLOBAL\AppData\Local\Temp\~tmp1338296358410.exe
C:\Users\patricia.norris\AppData\Local\Temp\Quarantine.exe

==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\SysWOW64\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

LastRegBack: 2014-03-20 00:23

==================== End Of Log ============================

 

Here is the Addition.txt  Attached File  Addition.txt   86.96KB   0 downloads



#4 gringo_pr

gringo_pr

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Posted 27 March 2014 - 08:44 AM



Hello PNorris159

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 01 April 2014 - 08:12 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 05 April 2014 - 04:16 AM


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 April 2014 - 08:03 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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