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Laptop problems and yahoo account hacked


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2 replies to this topic

#1 Dacflem

Dacflem

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Posted 24 March 2014 - 11:44 AM

I have been fighting with my laptop for too long. It constantly is over-heating and running the fan at full blast. I just did a factory reset about a month ago and it didn't seem to help. Windows Update isn't working and I am stuck with Vista x64 Service Pack 1. Things just seem too clunky to overlook... and my yahoo account has been comprimised (somehow I am receiving spam messages that are from the same e-mail which give a link to a russian dating site), but no matter how many times I change my password someone else keeps logging in to send spam.

 

This is a cry for help... but also a learning experience (IT student) so advice that is explained is greatly appreciated.

 

Here's the DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 7.0.6001.18527
Run by Doc at 9:44:29 on 2014-03-19
#Option Extended Search is enabled.
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.4094.1944 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
C:\Program Files\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\CISVC.EXE
C:\Windows\System32\svchost.exe -k LPDService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\ASUS\NB Probe\SPM\spmgr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Tenable\Nessus\nessus-service.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Tenable\Nessus\nessusd.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\ATK Hotkey\HControl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\ASUS\NB Probe\NBProbe.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\MsgTranAgt64.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\Atouch64.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\WDC.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\ASUS\Net4Switch\Net4Switch.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program files\P4G\BatteryLife.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\SoftwareDistribution\Download\Install\AM_Delta.exe
C:\Windows\system32\MpSigStub.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conime.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
uRun: [NB Probe] C:\Program Files (x86)\ASUS\NB Probe\NBProbe.exe
uRun: [CCleaner] "C:\Program Files\CCleaner\CCleaner64.exe" /AUTO
uRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
mRun: [ADSMTray] C:\Program Files\ASUS\ASUS Data Security Manager\ADSMTray.exe
mRun: [ACMON] C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
mRun: [ATKMEDIA] "C:\Program Files (x86)\ASUS\ATK Media\DMEDIA.EXE"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
LSP: C:\Windows\System32\wpclsp.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 10.10.10.254
TCP: Interfaces\{49193D18-C1FD-41C6-89D8-9FBAAEA2FB7C} : DHCPNameServer = 10.10.10.254
LSA: Notification Packages =  scecli C:\Program Files\ASUS\ASUS Data Security Manager\ASPWDFLT
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
x64-BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Doc\AppData\Roaming\Mozilla\Firefox\Profiles\o4hzr0qq.default\
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R2 ASMMAP64;ASMMAP64;C:\Program Files\ATKGFNEX\ASMMAP64.sys [2009-7-15 14904]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 134944]
R2 NPF;NetGroup Packet Filter Driver;C:\Windows\System32\drivers\npf.sys [2013-2-28 36600]
R3 NETwNv64;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETwNv64.sys [2011-11-17 8399360]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2014-2-23 418376]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2014-2-23 701512]
S3 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2014-2-24 93184]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2009-7-15 79360]
S3 fssfltr;FssFltr;C:\Windows\System32\drivers\fssfltr.sys [2014-2-22 61792]
S3 fsssvc;Windows Live Family Safety;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2008-12-8 533344]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-2-23 25928]
S3 NETw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2008-8-28 4745216]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 Revoflt;Revoflt;C:\Windows\System32\drivers\revoflt.sys [2014-2-25 31800]
.
=============== File Associations ===============
.
FileExt: .js: Applications\wordpad.exe="C:\Program Files (x86)\Windows NT\Accessories\WORDPAD.EXE" "%1" [UserChoice]
.
=============== Created Last 60 ================
.
.
==================== Find6M  ====================
.
2014-03-02 01:55:48    45056    ----a-w-    C:\Windows\System32\acovcnt.exe
2014-02-26 23:54:27    119000    ----a-w-    C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-02-26 23:54:04    91352    ----a-w-    C:\Windows\System32\drivers\mbamchameleon.sys
2014-02-25 19:16:06    525792    ----a-w-    C:\Windows\DIFxAPI.dll
2014-02-05 02:09:36    88567024    ----a-w-    C:\Windows\System32\mrt.exe
2014-01-19 07:33:29    270496    ------w-    C:\Windows\System32\MpSigStub.exe
2013-09-27 16:53:06    248240    ----a-w-    C:\Windows\System32\drivers\MpFilter.sys
2013-09-27 16:53:06    134944    ----a-w-    C:\Windows\System32\drivers\NisDrvWFP.sys
.
============= FINISH:  9:45:20.44 ===============
 



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#2 nasdaq

nasdaq

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  • Location:Montreal, QC. Canada
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Posted 29 March 2014 - 08:22 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#3 nasdaq

nasdaq

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Posted 04 April 2014 - 07:34 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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