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#1 mserychic

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Posted 16 May 2006 - 11:52 PM

I'm about going crazy here! Had surf sidekick show up on the comp and followed all the directions in other threads and I can't find any trace of it except for the insistant pop ups. I've run Norton, Ewido and HijackThis several times to no avail. I tried running the trial Panda web program that's linked on here a lot but it errors out without finishing. Here's the lastest HijackThis log.. any help would be greatly appreciated!

Logfile of HijackThis v1.99.1
Scan saved at 9:47:58 PM, on 5/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\ms04878722017.exe
D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Documents and Settings\Nadya Midgley\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
F2 - REG:system.ini: Shell=Explorer.exe, D:\WINDOWS\system32\bufxy.exe
F2 - REG:system.ini: UserInit=D:\WINDOWS\system32\userinit.exe,mpmcjhr.exe
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [kdslya] D:\WINDOWS\system32\llotyc.exe reg_run
O4 - HKLM\..\Run: [ms04878722017] D:\WINDOWS\ms04878722017.exe
O4 - HKCU\..\Run: [hyama] D:\WINDOWS\system32\llotyc.exe reg_run
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///D:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///D:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///D:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///D:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'd:\program files\newdotnet\newdotnet7_22.dll' missing
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\
O20 - Winlogon Notify: StillImage - D:\WINDOWS\system32\m4nq0e55eh.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - D:\WINDOWS\TmFkeWEgTWlkZ2xleQ\command.exe (file missing)
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Monitor - Unknown owner - D:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

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#2 miekiemoes

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Posted 17 May 2006 - 07:12 AM

Hello,

It is really important you perform next instructions in the right order without missing any step!


Please download Look2Me-Destroyer.exe to your desktop.
  • Close all windows before continuing.
  • Double-click Look2Me-Destroyer.exe to run it.
  • Put a check next to Run this program as a task.
  • You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OK
  • When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.
  • Once it's done scanning, click the Remove L2M button.
  • You will receive a Done Scanning message, click OK.
  • When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.
  • Your computer will then shutdown.
  • Turn your computer back on.
If Look2Me-Destroyer does not reopen automatically, reboot and try again.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.
http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX

After reboot,

* Download Brute Force Uninstaller.
Unzip it to a folder of itís own (D:\BFU).
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Start the Brute Force Uninstaller by doubleclicking BFU.exe

Next to the 'scriptfile to execute'-window you'll see a little icon as shown in next picture: Posted Image
When you click that icon, a little window will open that says: 'Please enter the full URL to the sript you want to execute'
In the field, copy and paste next URL:

http://metallica.geekstogo.com/alcanshorty.bfu

Click Ok.
Then click execute in Brute Force Uninstaller.

Extra note:
If nothing really happens after pressing the Execute button, this means that the script didn't download. In that case, download the script
( alcanshorty.bfu ) manually from above url ( rightclick on it and choose 'save as' and save it in your BFU-folder). Then start BFU.exe again and click the browse button next to the 'scriptfile to execute'-window
Browse to the script you downloaded and Click Ok and Execute in Brute Force Uninstaller.


Wait for the complete script execution box to popup and press OK.
Press exit to terminate the BFU program.
  • Download qoofix.bat (rightclick on this link and choose save as)
  • Place qoofix.bat in your D:\BFU - folder. (Important!)
  • Doubleclick qooFix.bat, Close all browsers and explorer folders.
  • Choose option 1 (Qoolfix autofix) and follow the prompts.
  • Please be patient, it will take about five minutes.
* Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Click the "Delete Cookies" button
  • Next to it, Click the "Delete Files" button
  • When prompted, place a check in: "Delete all offline content", click OK
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu on the left side of the Options window.
  • Click the Clear button located to the right of each option (History, Cookies, Cache).
  • Click OK to close the Options window
    Alternatively, you can clear all information stored while browsing by clicking Clear All.
    A confirmation dialog box will be shown before clearing the information.
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
* Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report Together with the contents of Look2Me-Destroyer.txt present on your desktop and a new HiJackThis log.

Edited by miekiemoes, 17 May 2006 - 07:16 AM.

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#3 mserychic

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Posted 19 May 2006 - 01:03 AM

Thanks so much! I did everything up to Panda. It gets past the activex download to the choice of what to scan but no matter how many times I click it just says error along the bottom of IE and won't scan. Not sure what to do to get it to work. Here's the look2me and hijackthis logs at least.

Look2Me-Destroyer V1.0.12

Scanning for infected files.....
Scan started at 5/18/2006 9:30:03 PM

Infected! D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007207.dll
Infected! D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007208.dll
Infected! D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007209.dll

Attempting to delete infected files...

Attempting to delete: D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007207.dll
D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007207.dll Deleted successfully!

Attempting to delete: D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007208.dll
D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007208.dll Deleted successfully!

Attempting to delete: D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007209.dll
D:\System Volume Information\_restore{30EC199A-4789-4E0F-A4A0-FDE39FCC828E}\RP159\A0007209.dll Deleted successfully!

Making registry repairs.


Restoring Windows certificates.

Replaced hosts file with default windows hosts file


Restoring SeDebugPrivilege for Administrators - Succeeded








Logfile of HijackThis v1.99.1
Scan saved at 10:38:38 PM, on 5/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\ms04878722017.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\QuickTime\qttask.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Documents and Settings\Nadya Midgley\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ms04878722017] D:\WINDOWS\ms04878722017.exe
O4 - HKLM\..\Run: [ViewMgr] D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///D:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///D:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///D:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///D:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'd:\program files\newdotnet\newdotnet7_22.dll' missing
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

#4 miekiemoes

miekiemoes

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Posted 19 May 2006 - 05:34 AM

Hello,

This is already looking a lot better.
But still some things to do here...
I'll let you use another online scanner afterwards..

Please download LSPfix and save it to the Desktop and unzip it.
* Run LSPfix and place a check against the I know what I am doing checkbox.

Highlight every instance of newdotnet7_22.dll and move it from the Keep(left panel) to the Remove (right panel).
(it could be possible that newdotnet7_22.dll is already in the right panel)
Be sure to move nothing other than newdotnet7_22.dll or you will loose your internet connection!

When done, click on Finish to exit the program; do not use the X in the top right-hand corner as nothing will happen!

I see Viewpoint installed.
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
Check and fix next entry in hijackthis:

O4 - HKLM\..\Run: [ms04878722017] D:\WINDOWS\ms04878722017.exe

Delete next file afterwards:

D:\WINDOWS\ms04878722017.exe

Please perform this online scan: Kaspersky Webscan
1. Read the Requirements and Privacy statement, then select "Accept"
2. A dialogue box will appearing asking "Do you want to install this software?" Name: kavwebscan_unicode.cab
3. Select "Install" to download the ActiveX controls that allows ActiveScan to run.
4. If running MSAS beta you may receive an alert that an IE ActiveX program requires your approval. Click "Allow"
5. When the download is complete it will say ready, click "Next"
6. Click "Scan Settings" and check the option to use the EXTENDED DATABASE, then click "OK"
7. Select a target to scan: Click on "My Computer"
8. When the scan is complete choose to save the results as "Save as Text"
9. Post the Kaspersky scan results in your next reply together with a new hijackthislog.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 mserychic

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Posted 20 May 2006 - 11:10 PM

Thanks!! Haven't had any pop ups today.. that's gotta be a good sign!


-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Saturday, May 20, 2006 8:51:52 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 21/05/2006
Kaspersky Anti-Virus database records: 195258
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 35724
Number of viruses found: 26
Number of infected objects: 83
Number of suspicious objects: 1
Duration of the scan process: 00:51:13

Infected Object Name / Virus Name / Last Action
D:\Program Files\Norton AntiVirus\Quarantine\014342A1.exe Infected: Trojan-Downloader.Win32.Qoologic.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\036445C2.exe Infected: Trojan-Downloader.Win32.Adload.ap skipped
D:\Program Files\Norton AntiVirus\Quarantine\03B978A3.exe Infected: Trojan-Downloader.Win32.VB.aci skipped
D:\Program Files\Norton AntiVirus\Quarantine\070044D9.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\095F2591.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\0A9D72C7.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\0E656046.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\0FAF2AA9.exe/data0001 Infected: not-a-virus:AdWare.Win32.CommAd.a skipped
D:\Program Files\Norton AntiVirus\Quarantine\0FAF2AA9.exe Inno: infected - 1 skipped
D:\Program Files\Norton AntiVirus\Quarantine\0FAF2AA9.exe CryptFF: infected - 1 skipped
D:\Program Files\Norton AntiVirus\Quarantine\14B43634.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\15443E88.exe Infected: Trojan-Clicker.Win32.VB.ij skipped
D:\Program Files\Norton AntiVirus\Quarantine\158C5A39.exe Infected: Trojan-Downloader.Win32.Small.cpu skipped
D:\Program Files\Norton AntiVirus\Quarantine\16D66ACE.exe Infected: Trojan-Downloader.Win32.Small.cpu skipped
D:\Program Files\Norton AntiVirus\Quarantine\19F61C45.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\1AD970A0.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\1B4066A7.exe Infected: Trojan-Downloader.Win32.Adload.bj skipped
D:\Program Files\Norton AntiVirus\Quarantine\1FC22CAE.emf Suspicious: Exploit.Win32.IMG-WMF skipped
D:\Program Files\Norton AntiVirus\Quarantine\25865843.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\266A2C9E.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\26D022A6.exe/data0001 Infected: not-a-virus:AdWare.Win32.CommAd.a skipped
D:\Program Files\Norton AntiVirus\Quarantine\26D022A6.exe Inno: infected - 1 skipped
D:\Program Files\Norton AntiVirus\Quarantine\26D022A6.exe CryptFF: infected - 1 skipped
D:\Program Files\Norton AntiVirus\Quarantine\28D41190.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped
D:\Program Files\Norton AntiVirus\Quarantine\28D73B8D.dat Infected: Trojan-Downloader.Win32.Qoologic.bj skipped
D:\Program Files\Norton AntiVirus\Quarantine\28DA6589.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\28DE0F85.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\28E13982.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\28E4637E.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\28E70D7B.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\2A142C27.exe Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped
D:\Program Files\Norton AntiVirus\Quarantine\31FC7250.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\3CFE458B.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\4473689B.exe Infected: Trojan-Downloader.Win32.Adload.bl skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe/InpB/SskBho.dll Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe/InpB/SskCore.dll Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe/InpB/Ssk.exe Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe/InpB/Ssk3RepairInstall.exe Infected: not-a-virus:AdWare.Win32.SurfSide.ap skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe/InpB Infected: not-a-virus:AdWare.Win32.SurfSide.ap skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe CAB: infected - 5 skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.exe CryptFF: infected - 5 skipped
D:\Program Files\Norton AntiVirus\Quarantine\44771297.htm Infected: Trojan-Clicker.JS.Agent.e skipped
D:\Program Files\Norton AntiVirus\Quarantine\447A3C94.exe Infected: Trojan-Downloader.Win32.Adload.ap skipped
D:\Program Files\Norton AntiVirus\Quarantine\447D6690.exe Infected: Trojan-Downloader.Win32.Adload.bj skipped
D:\Program Files\Norton AntiVirus\Quarantine\4480108D.dll Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped
D:\Program Files\Norton AntiVirus\Quarantine\4480108D.exe Infected: Trojan-Downloader.Win32.Qoologic.bj skipped
D:\Program Files\Norton AntiVirus\Quarantine\4480108D.tmp Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped
D:\Program Files\Norton AntiVirus\Quarantine\44843A89.exe Infected: not-a-virus:AdWare.Win32.Look2Me.ab skipped
D:\Program Files\Norton AntiVirus\Quarantine\44876486.exe Infected: Trojan-Downloader.Win32.Qoologic.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\448D387E.exe Infected: Trojan-Downloader.Win32.Small.buy skipped
D:\Program Files\Norton AntiVirus\Quarantine\44940C77.dat Infected: Trojan-Downloader.Win32.Qoologic.bj skipped
D:\Program Files\Norton AntiVirus\Quarantine\44940C77.exe Infected: Trojan-Downloader.Win32.VB.aci skipped
D:\Program Files\Norton AntiVirus\Quarantine\44973674.exe Infected: Trojan-Dropper.Win32.Small.qn skipped
D:\Program Files\Norton AntiVirus\Quarantine\449B6070.exe Infected: Trojan-Downloader.Win32.TSUpdate.o skipped
D:\Program Files\Norton AntiVirus\Quarantine\449E0A6C.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\44A13469.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\44A45E65.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\44A80862.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\44AB325E.exe Infected: Trojan-Downloader.Win32.Qoologic.c skipped
D:\Program Files\Norton AntiVirus\Quarantine\44AB325E.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\44AE5C5A.exe Infected: Trojan-Clicker.Win32.Agent.gp skipped
D:\Program Files\Norton AntiVirus\Quarantine\48DF3D95.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\498156A2.exe Infected: Trojan-Downloader.Win32.TSUpdate.o skipped
D:\Program Files\Norton AntiVirus\Quarantine\49DE0D8D.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\542E3E45.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\551112A0.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\597F0D7A.exe Infected: Trojan-Downloader.Win32.Adload.bi skipped
D:\Program Files\Norton AntiVirus\Quarantine\5FBE7A44.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.at skipped
D:\Program Files\Norton AntiVirus\Quarantine\602016E8.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\60A24E9F.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\610844A7.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.j skipped
D:\Program Files\Norton AntiVirus\Quarantine\654954E1.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\68F25980.exe Infected: Trojan-Downloader.Win32.Adload.bi skipped
D:\Program Files\Norton AntiVirus\Quarantine\6C320A9E.exe Infected: Trojan-Clicker.Win32.Agent.gp skipped
D:\Program Files\Norton AntiVirus\Quarantine\6C320A9E.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\6C9800A5.exe Infected: Trojan-Downloader.Win32.Small.buy skipped
D:\Program Files\Norton AntiVirus\Quarantine\6EAF5BB8.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\738978D9.exe Infected: Trojan-Dropper.Win32.Small.qn skipped
D:\Program Files\Norton AntiVirus\Quarantine\7AD85049.tmp Infected: not-a-virus:AdWare.Win32.SurfSide.ao skipped
D:\Program Files\Norton AntiVirus\Quarantine\7E951C94.exe Infected: Trojan-Downloader.Win32.VB.nw skipped
D:\WINDOWS\CCZoop05.exe Infected: Trojan.Win32.VB.tg skipped
D:\WINDOWS\system32\VSL03.exe/data0004 Infected: Trojan-Downloader.Win32.Small.ctp skipped
D:\WINDOWS\system32\VSL03.exe/data0005 Infected: Trojan-Downloader.Win32.Small.ajc skipped
D:\WINDOWS\system32\VSL03.exe NSIS: infected - 2 skipped

Scan process completed.




Logfile of HijackThis v1.99.1
Scan saved at 9:07:24 PM, on 5/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
D:\Program Files\ewido anti-malware\ewidoctrl.exe
D:\Program Files\Norton AntiVirus\navapsvc.exe
D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Documents and Settings\Nadya Midgley\Desktop\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ares] "D:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: Adobe Reader Speed Launch.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Yahoo! Search - file:///D:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///D:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///D:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///D:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - D:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - D:\WINDOWS\
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - D:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - D:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - D:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - D:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - D:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - D:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - D:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - D:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

#6 miekiemoes

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Posted 21 May 2006 - 02:05 AM

Hello,

I see a clean log here.

Delete next files:

D:\WINDOWS\CCZoop05.exe
D:\WINDOWS\system32\VSL03.exe

Let me know in your next reply how things are running now.
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#7 mserychic

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Posted 21 May 2006 - 04:11 PM

Everythings running great! Thanks so much!! You so rock!!

#8 miekiemoes

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Posted 21 May 2006 - 04:14 PM

Glad I could help. :thumbsup:

To keep this clean in the future, I would suggest the following things:

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Housecall and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

If you are having XP SP2, read here how to configure Security Features for Internet Explorer:
http://www.microsoft.com/technet/security/...xp/iesecxp.mspx

Also visit this Free Online Scanner for PC Health and Safety and Microsoft Security At Home for tips to Protect your Pc, Protect yourself and Protect your Family.

More info on how to prevent malware you can also find here (By Tony Klein)
and here: http://wiki.castlecops.com/Malware_Prevent...nt_Re-infection

If you want to fight back the Malware Writers that have made your life a misery, please take a look here.

Happy surfing again! :flowers:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#9 miekiemoes

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Posted 22 May 2006 - 04:02 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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