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Trouble shooting history too large..really 0.001MB? virus/malware


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#1 Wrangler Space

Wrangler Space

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Posted 24 March 2014 - 12:41 AM

So this has been bugging me for some time.  It's the one thing that always comes up during maintenance. No Matter what I do to decrease the size, it's still flagged.  I googled it and multiple posts (first said to decrease you trouble shooting histore, but others said run Microsoft Safety Scanner) So I realized I don't have the msert.exc file in my debug folder, nor will my computer go here: https://www.microsoft.com/security/scanner/en-us/default.aspx

So I find it elsewhere, but 32 or 64 won't work says it's a compatability issue. 

 

I have an Asus Q202 little inexpensive netbook but a little power house for it's size and cost. I bought it after the gen change with the Intel processor for about $450 and have been happy with it.  I still have Windows 8.0, I think because I don't link it to an msn or windows email. 

 

I really appreciate the kind and paitent folks that have assisted me before.  I hope this is a relatively easy fix. I think I have eset oldtimer etc. on this as they were programs I was asked to run before downsizing to this little Asus (which my only complaint is the touch pad but I don't use it anyway I have a wireless keyboard mouse and flat screen.

 

Thanks in advance for weeding through my ramblings.

 

I did read the top sticky but I don't know for sure that this is malware or anything that sinister....so I posted here.  If it is sorry for the inconvenience.

 

Sincerely,

 

Wrangler


Edited by Wrangler Space, 24 March 2014 - 12:48 AM.

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#2 dc3

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Posted 24 March 2014 - 12:53 PM

See if the instructions at Microsoft Support website can help you.


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