Hi. Whenever I try to download and watch a video clip with Windows Media Player, it doesn't work. After it downloads, it begins to play but instead of hearing any sound or seeing the actual video, I just see the strange graphic effects that you sometimes see with screen savers or whatever. Can someone help me figure out why WMP is not working on my computer and get it to working again? Is there a new version or updates that I need to download? Maybe there's a better player out there I could install?