My laptop is a Toshiba Satellite, L655D running on Windows 7, 64-bit. My hard disk is a Toshiba MK3265GSX ATA. I've had it for three-and-a-half years now, and aside from the occasional issue, its been good to me. However, earlier today, I opened my computer from sleep mode, and after a few minutes of normal web-browsing, I got an error that shocked me. This error pops up every ten minutes or so. I'm not exactly sure how to add a picture to this post, so I'll just transcribe it.
"Windows detected a hard disk problem
Back up your files immediately to prevent information loss, and then contact the computer manufacturer to determine if you need to repair or replace the disk.
>Start the backup process
>Ask me again later
If the disk fails before the next warning, you could lose all of the programs and documents on the disk"
Toshiba Service Station also told me a similar tale. I immediately panicked, and furiously googled around for solutions. Some called it a final warning to back up the computer, while some called it a virus. I think I'm hoping for the latter. I ran a Malwarebytes scan, which found nothing. I also ran a Microsoft Security Essentials scan with the same results. I then ran a chkdsk scan, which took about two hours. All of it seemed normal, except for one line from the log, "windows replaced bad clusters in file 254647 of name \PROGRA~2\Steam\STEAMA~1\SOA66A~1.GCF" The end of the log also said that it had 4KB of bad clusters. I have no idea what this means, but it seemed like it had fixed whatever issue had occurred. But after rebooting the laptop, it had still displayed the same error.
I am extremely worried about this computer, and I am not in a position to start backing up data. All I've been able to save so far is my documents and pictures, and I have no money to buy a new computer or drive. I haven't done anything strange with this computer, so this error really took me by surprise. My laptop hasn't been running strangely either, which makes me think that something's not really wrong with it. I'm really hoping that this issue can be solved somehow, but I'm losing hope. My only hope is that this could be a virus that is giving Windows false positives, like some people have reported, and that I can remove it somehow. Any help at all would be greatly appreciated. Thank you in advance.
Edited by fonz26, 23 March 2014 - 09:56 PM.