Download FileHippo's Update Checker. Double-click the FHSetup.exe file to install it. When the install completes, you'll find the Update Checker shortcut on the desk top. Double-click on it and a scan begins with the results showing in your browser.
Any software it finds to be out of date, will be presented in your browser. Just click on the download link provided there to download your software updates. Ignore the beta software unless you want that...during the scanner initialization, you can click the settings link, then click the results tab and check the box "Hide beta versions".
After clicking the OK button, click the "Retry" link to continue the scan with those settings. Please remember when you post back to let us know your results.
1) Click the "Start" button and type "cmd" in the "Search programs and files" box.
2) In the returned search results, right click the "cmd.exe" and select Run as administrator.
3) When the cmd prompt opens, type or copy and paste:
...and press enter. (Note that nothing seems to happen--this is expected. We are actually setting an environment variable which is going to help us to see hidden devices)
4) On the next cmd prompt line, type in:
...and press enter. This will launch the Windows Device Manager Console.
5) In the Device Manager Console, from the "View" menu, select "Show Hidden Devices".
This is NOT the same as just selecting 'Show Hidden Devices' from within the menu of the normal default view in device manager. This method exposes the super hidden drivers/devices from having changed the environment variable.
Now, scroll down to and click "Non-Plug and Play Drivers" in the listing. You will see not only the items that Windows currently detects as installed on your pc (these are the usual items displayed), but you will also see drivers, devices, and services which have been loaded in the past but were not uninstalled properly or are not currently started.
These are identified by those drivers listed which are grayed out...
Please scroll through that listing and make note of all the "grayed out" items present there. Be careful to note the item precisely as it appears. Create a list of them and post that information back here in your next reply. Thanks!
Edited by 1972vet, 04 April 2014 - 05:25 AM.