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BSOD -- Graphics Error?


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8 replies to this topic

#1 WolfPack760

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Posted 23 March 2014 - 10:35 AM

Hello everyone! I've recently been getting the BSOD while playing Diablo 3. This is what it says in "View problem details:"

 

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: 116

BCP1: FFFFFA80081834E0

BCP2: FFFFF8800FC06E2C

BCP3: FFFFFFFFC000009A

BCP4: 0000000000000004

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\032214-41496-01.dmp

C:\Users\Chase\AppData\Local\Temp\WER-3504188-0.sysdata.xml

Read our privacy statement online:

 

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 

C:\Windows\system32\en-US\erofflps.txt

 

I did some research on BCCode 116 and found it to be graphics card related, however, I've updated my video card and Windows drivers. Not sure what else to try... Any help or suggestions are much appreciated!!



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#2 dc3

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Posted 23 March 2014 - 10:49 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 WolfPack760

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Posted 23 March 2014 - 11:04 AM

Thanks!

 

http://speccy.piriform.com/results/jtvAeN2MkCwkYG3PAWD6nZq

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Chase (administrator) on 23-03-2014 at 09:02:22
Running from "C:\Users\Chase\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SJ78TY5H"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/23/2014 01:35:02 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR" of attribute "version" in element "assemblyIdentity" is invalid.

Error: (03/21/2014 00:27:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17468586

Error: (03/21/2014 00:27:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17468586

Error: (03/21/2014 00:27:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/21/2014 00:27:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17467572

Error: (03/21/2014 00:27:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17467572

Error: (03/21/2014 00:27:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/21/2014 00:27:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17466574

Error: (03/21/2014 00:27:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17466574

Error: (03/21/2014 00:27:40 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

System errors:
=============
Error: (03/22/2014 10:39:56 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa80081834e0, 0xfffff8800fc06e2c, 0xffffffffc000009a, 0x0000000000000004)C:\Windows\MEMORY.DMP032214-41496-01

Error: (03/22/2014 10:39:54 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:37:07 PM on ?3/?22/?2014 was unexpected.

Error: (03/22/2014 10:10:45 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa800c7954e0, 0xfffff8800fbf1e2c, 0xffffffffc000009a, 0x0000000000000004)C:\Windows\MEMORY.DMP032214-54085-01

Error: (03/22/2014 10:10:44 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:08:46 PM on ?3/?22/?2014 was unexpected.

Error: (03/22/2014 02:16:43 PM) (Source: Service Control Manager) (User: )
Description: The RalinkRegistryWriter service failed to start due to the following error:
%%1053

Error: (03/22/2014 02:16:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the RalinkRegistryWriter service to connect.

Error: (03/22/2014 02:16:08 PM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa8008ce34e0, 0xfffff8800fc56e2c, 0xffffffffc000009a, 0x0000000000000004)C:\Windows\MEMORY.DMP032214-35100-01

Error: (03/22/2014 02:16:06 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:10:16 PM on ?3/?22/?2014 was unexpected.

Error: (03/22/2014 02:03:16 PM) (Source: Service Control Manager) (User: )
Description: The RalinkRegistryWriter service failed to start due to the following error:
%%1053

Error: (03/22/2014 02:03:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the RalinkRegistryWriter service to connect.

Microsoft Office Sessions:
=========================
Error: (03/23/2014 01:35:02 AM) (Source: SideBySide)(User: )
Description: assemblyIdentityversionMAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINORc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dllc:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll3

Error: (03/21/2014 00:27:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17468586

Error: (03/21/2014 00:27:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17468586

Error: (03/21/2014 00:27:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/21/2014 00:27:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17467572

Error: (03/21/2014 00:27:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17467572

Error: (03/21/2014 00:27:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/21/2014 00:27:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17466574

Error: (03/21/2014 00:27:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17466574

Error: (03/21/2014 00:27:40 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

=========================== Installed Programs ============================

ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
Adobe AIR (Version: 1.5.0.7220)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader 9.5.1 (Version: 9.5.1)
AI Manager (Version: 1.08.06)
aiofw (Version: 4.2.6.0)
aioprnt (Version: 5.3.1.0)
aioscnnr (Version: 4.2.6.0)
AMD APP SDK Runtime (Version: 2.5.709.2)
AMD Catalyst Install Manager (Version: 3.0.838.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.60728.1742)
Apple Application Support (Version: 1.5.0)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.2.120)
ASUSUpdate
AVS Update Manager 1.0
AVS Video Converter 7
AVS4YOU Software Navigator 1.4
Battle.net
Battlefield 3™ (Version: 1.4.0.0)
Battlefield: Bad Company™ 2 (Version: 1.0.0.0)
Battlelog Web Plugins (Version: 2.1.2)
Bonjour (Version: 2.0.4.0)
C4USelfUpdater (Version: 1.00.0000)
CA Pest Patrol Realtime Protection (Version: 001.001.0034)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center (Version: 2011.0728.1756.30366)
Catalyst Control Center Graphics Previews Common (Version: 2011.0728.1756.30366)
Catalyst Control Center InstallProxy (Version: 2011.0728.1756.30366)
CCC Help English (Version: 2011.0728.1755.30366)
ccc-utility64 (Version: 2011.0728.1756.30366)
CDDRV_Installer (Version: 4.60)
center (Version: 5.0.0.0)
Chinese Simplified Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Choice Guard (Version: 1.2.87.0)
Cisco Connect (Version: 1.4.11200.0)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Comcast Desktop Software (v1.2.0.9) (Version: 23)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diablo II
Diablo III
Diagnostic Utility (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.100)
Dolby Axon - 1.5.0.1 (Version: 1.5.0.1)
Download Navigator (Version: 3.4.0)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
EPSON Connect version 1.0 (Version: 1.0)
Epson Customer Participation (Version: 1.4.0.0)
Epson Event Manager (Version: 3.01.0003)
EPSON Scan
EPSON WF-2540 Series Printer Uninstall
EpsonNet Print (Version: 2.5.00)
EPU-4 Engine (Version: 1.00.25)
erLT (Version: 1.20.0137)
ESN Sonar (Version: 0.70.4)
Facebook Video Calling 2.0.0.447 (Version: 2.0.447)
Fraps
FrostWire 4.21.3 (Version: 4.21.3.0)
GeForce Experience NvStream Client Components (Version: 1.6.28)
Google Chrome (Version: 33.0.1750.154)
Google Earth Plug-in (Version: 7.1.1.1888)
Google Talk Plugin (Version: 5.2.4.18058)
Google Update Helper (Version: 1.3.22.5)
Guild Wars 2
iTunes (Version: 10.2.1.1)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 31 (Version: 6.0.310)
Juniper Networks, Inc. Setup Client (Version: 7.4.7.41347)
Juniper Networks, Inc. Setup Client 64-bit Activex Control (Version: 2.1.1.1)
Juniper Terminal Services Client (Version: 7.4.0.28091)
Junk Mail filter update (Version: 14.0.8064.206)
KhalInstallWrapper (Version: 2.00.0000)
KODAK AiO Home Center (Version: 5.4.6.4)
ksDIP (Version: 3.20.0000.0001)
League of Legends (Version: 1.3)
LimeWire 5.5.8 (Version: 5.5.8)
Logitech SetPoint (Version: 4.80)
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Single Image 2010 (Version: 14.0.6029.1000)
Microsoft Office Suite Activation Assistant (Version: 2.9)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 9.7.0621)
MSI Afterburner 2.1.0 (Version: 2.1.0)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NETGEAR WNDA4100 (Version: 1.2.0.10)
NETGEAR WNDA4100 Genie (Version: 1.2.0.10)
Norton 360 (Version: 6.4.1.14)
NVIDIA 3D Vision Controller Driver 335.21 (Version: 335.21)
NVIDIA 3D Vision Driver 335.23 (Version: 335.23)
NVIDIA Control Panel 335.23 (Version: 335.23)
NVIDIA Graphics Driver 335.23 (Version: 335.23)
NVIDIA HD Audio Driver 1.3.30.1 (Version: 1.3.30.1)
NVIDIA Install Application (Version: 2.1002.147.1067)
NVIDIA Network Service (Version: 1.0)
NVIDIA PhysX (Version: 9.13.1220)
NVIDIA PhysX System Software 9.13.1220 (Version: 9.13.1220)
NVIDIA ShadowPlay 11.10.13 (Version: 11.10.13)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3523)
NVIDIA Update 11.10.13 (Version: 11.10.13)
NVIDIA Update Core (Version: 11.10.13)
NVIDIA Virtual Audio 1.2.20 (Version: 1.2.20)
Origin (Version: 8.6.0.357)
Pando Media Booster (Version: 2.6.0.7)
Picasa 3 (Version: 3.9)
PreReq (Version: 6.0.5.2)
PunkBuster Services (Version: 0.991)
QuickTime (Version: 7.69.80.9)
Razer Lycosa (Version: 1.00.0000)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
Realtek High Definition Audio Driver (Version: 6.0.1.5919)
RealUpgrade 1.1 (Version: 1.1.0)
Search Protect (Version: 2.11.11.7)
SHIELD Streaming (Version: 1.7.321)
Skype Toolbars (Version: 5.3.7555)
Skype™ 6.1 (Version: 6.1.129)
Speccy (Version: 1.25)
Spotify (Version: 0.9.4.185.g7545a404)
StarCraft II
Steam (Version: 1.0.0.0)
System Requirements Lab CYRI (Version: 4.4.26.0)
TeamSpeak 3 Client
TheSkyX First Light Edition (Version: 10.0.2)
Torchlight 2 (Version: 1.1.1.1)
Total War: SHOGUN 2
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Veetle TV 0.9.18 (Version: 0.9.18)
Ventrilo Client (Version: 3.0.5)
Video Downloader version 1.5 (Version: 1.5)
VideoDownloader bundle uninstaller (Version: 1.9.4.11)
vShare Plugin
Windows Live Call (Version: 14.0.8064.0206)
Windows Live Communications Platform (Version: 14.0.8064.206)
Windows Live Essentials (Version: 14.0.8064.0206)
Windows Live Essentials (Version: 14.0.8064.206)
Windows Live Family Safety (Version: 14.0.8064.206)
Windows Live Mail (Version: 14.0.8064.0206)
Windows Live Messenger (Version: 14.0.8064.0206)
Windows Live Movie Maker Beta (Version: 14.0.8064.0206)
Windows Live Photo Gallery (Version: 14.0.8064.206)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8064.0206)
World of Warcraft

========================= Memory info: ===================================

Percentage of memory in use: 25%
Total physical RAM: 8119.05 MB
Available physical RAM: 6079.06 MB
Total Pagefile: 16236.3 MB
Available Pagefile: 13931.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.72 MB

========================= Partitions: =====================================

1 Drive c: (WIN7) (Fixed) (Total:372.61 GB) (Free:86.19 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:550.9 GB) (Free:550.79 GB) NTFS
3 Drive e: (WNDA4100) (CDROM) (Total:0.07 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\CHASE-PC

Administrator            Chase                    Guest                   

========================= Minidump Files ==================================

No minidump file found

**** End of log ****



#4 dc3

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Posted 23 March 2014 - 11:12 AM

 
Please download SeaTool for DOS.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button in step #4.
 
This download is a ISO image which you will need to burn to a CD in order to create a bootable disc with which to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD use the instructions below.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
Please run the short test and include the results in your next post in this topic.

Edited by dc3, 23 March 2014 - 11:21 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Anshad Edavana

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Posted 23 March 2014 - 12:05 PM

 

 

Hello everyone! I've recently been getting the BSOD while playing Diablo 3. 

 

Have you had BSOD when playing any other games or under normal operation ?. have you installed the latest video driver Nvidia offer ?. From the spec it seems that you have an Intel CPU and Nvidia GPU. Then why did you install AMD catalyst suit ?.


Edited by Anshad Edavana, 23 March 2014 - 12:06 PM.


#6 WolfPack760

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Posted 23 March 2014 - 01:39 PM

Hi Anshad.

 

I can play BF3 with no problems and was able to play D3 until recently.

 

When the BSOD first appeared (yesterday) I updated my Nvidia drivers.

 

I bought the computer in 2010 and installed an AMD card. Then in 2012 I upgraded to an Nvidia. I'm not real sure how to uninstall the AMD Catalyst suit or that it is contributing to the problem.



#7 dc3

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Posted 23 March 2014 - 01:46 PM

Instructions for uninstalling the AMD Catalyst drivers can be found here.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#8 Anshad Edavana

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Posted 23 March 2014 - 01:51 PM

Hi

 

You should uninstall AMD drivers regardless whether they are contributing to the BSOD or not. Please refer http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx to uninstall the driver properly.

 

Also uninstall MSI Afterburner too. It can cause Video TDR BSOD by overclocking/ GPU Vcore adjustments. Since the BSOD is only happens with Diablo 3, make sure to install the latest patches/updates for the game.


Edited by Anshad Edavana, 23 March 2014 - 01:56 PM.


#9 WolfPack760

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Posted 23 March 2014 - 01:52 PM

AMD uninstalled. Thank you Arachi

 

MSI also uninstalled, thanks Ashad.

 

I'm going to restart and give it another shot.


Edited by WolfPack760, 23 March 2014 - 01:55 PM.





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