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Windows Vista BSOD c000021a

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3 replies to this topic

#1 kooldoc98


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Posted 22 March 2014 - 05:34 PM


I am unable to start windows and receive the following errors with ab BLUE screen.

I have windows vista


STOP: c000021a {fatal system error}

The session manager failed to create protected prefixes system process terminated unexpectedly with a status of 0xc000003a (0x00000000  0x00000000).

the system has been shut down.


Any help will be appreciated

Edited by hamluis, 23 March 2014 - 10:20 AM.

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#2 hamluis



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Posted 23 March 2014 - 10:17 AM

Similar Situation



#3 kooldoc98

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Posted 23 March 2014 - 05:34 PM

well i think there is more to this issue so I will post it in HARDWARE also


I ran a preboot system assessment on advice of DELL (manufacturer)

and got following error


msg : error code 2000-0146

msg: hard drive 0 -self test log contains previous error

I have DELL inspiron 1545 with windows VISTA

#4 dc3


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Posted 24 March 2014 - 11:31 AM

According to Community.Dell.com that error code indicates that the hdd is bad.

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