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Access denied and no IE following virus removal


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#1 punkieys17

punkieys17

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Posted 22 March 2014 - 02:24 PM

Got infected with JS you bar.com and followed the excellent instructions on how to remove (symptoms were pop-ups in internet explorer and very slow start up). Even at the Hitman pro stage it found 4 viruses. Unfortunately a side effect has been I can no longer access internet explorer (clicking on it gets no reaction apart and I have lost permission to access functions such as control panel/my computer or any of the sidebar options on the start menu. PC is a Dell Inspiron laptop running win 7. Any help greatly appeciated as its my son PC that he keeps managing to infect ..... 



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#2 SleepyDude

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Posted 22 March 2014 - 04:56 PM

Hi,

 

In many cases after removing the Malware other steps are needed to correct the changes made to the the system...

I suggest you start a new topic on the Virus, Trojan, Spyware, and Malware Removal Logs section to make sure the machine is clean an to fix remaining problems.

Before you post please read Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help starting from Step 6.

 

Regards.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
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Rui

 
 





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