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"Microsoft Word has stopped working" with Epson scanner SOLUTION

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#1 kxgilb2


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Posted 22 March 2014 - 12:45 PM

Just after installing software for an Epson scanner to my laptop, MS Office programs such as Word and Excel would stop working whenever I tried to open or create a document.  I found an online forum that said when you install an Epson scanners it may install a program called "ABBY FineReader" as part of the software bundle and this can cause the problem I was experiencing. 


I found the program HAD been installed,  I uninstalled it and my Office programs run just fine now. 


Hope this proves useful.





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#2 OldPhil



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Posted 23 March 2014 - 10:58 AM

Tips are always great!

Honesty & Integrity Above All!

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