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Spyware?


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#1 laurafox0

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Posted 16 May 2006 - 06:46 PM

Hi I'm Laura I live In Georgia.....decided I would join to see how much I could learn lol im 39 get around pretty ok i guess on computer lol lately, though, I am having pop ups all of a sudden all seem like same ones over and over I have uninstalled all unecessary programs and still have them I am not even real sure I have the security pacckage that is part of my internet service?? I am sooo desperate lol the computer is windows 2000XP new and cost me a whole lot more than anyone else might would pay lol and i can't afford any serious problems...I am including some things I'm seeing...."rundll error loading W1787990.dll specified module could not be found".....some sites I'm seeing are walletsurfers.com globalstore.net joysticksavers.com..any advice would be so greatly appreciated I am lost at internet security lol and I am disabled so I cannot afford any major damage to my computer any hoo i'll close please offer any advice thank you great evening!~ :thumbsup:

Mod Edit: Closed open tag ~ Animal

Edited by Animal, 16 May 2006 - 07:16 PM.


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#2 Animal

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Posted 16 May 2006 - 07:14 PM

laurafox0,

Follow the instructions I gave you in chat and you will be on your way, and in good hands.

Be (malware removal) Safe

Da Bleepin AniMod, Animal

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#3 Klinkaroo

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Posted 16 May 2006 - 07:17 PM

Just thought I could suggest running Ad-Aware and Spybot S&E for anyone else looking at this thread.

These can be downloaded free at alot of places.

#4 laurafox0

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Posted 16 May 2006 - 07:18 PM

please if u get a chance send instructions again plzz

#5 tg1911

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Posted 16 May 2006 - 08:59 PM

I don't know what instructions Animal gave you, but until he's able to reply, here's a place to start:

Run these online virus scanners:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/

Also this online Trojan scanner:
TrojanScan

Are you using these basic security programs?
(They're all free.)

aČ free
ewido security suite - Windows 2000 and XP, only.
Ad-Aware
Spybot S&D
Spywareblaster
SpywareGuard

If not, you need to. These programs, updated and used regularly, will do a lot to keep your computer clean of spyware, trojans, keyloggers, browser hijackers, etc...

Download them, update them, and then run them.

When installing ewido security suite, under Additional Options uncheck:
Install background guard
Install scan via context menu

Important:
Please read this tutorial on Spybot S&D before using it. Spybot can do SERIOUS damage, if not used properly.

Other useful Tutorials:
Using Ad-Aware SE
Using SpywareBlaster
Using SpywareGuard
Using Ewido

If the above doesn't help rid you of the problem, then:

Read How to post a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Edited by tg1911, 16 May 2006 - 09:02 PM.

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