Hoping this is the correct area to post this problem. I've been helping a friend with his lap top (Vista OS). It was infected with a so called Internet Security Protection which turned out tp be some kind of virus, it was also infected with BlasterWorm. Was unable to do anything (Including getting on line) so what I did was to do a System Restore back to August because the last ime he said he did anything was sometime in September. I was still unable to go on line so I did a scan with MalWareBytes which I had to plce it in the laptop by copying the program from my computer and putting it on a Flash drive and went in through Safe Mode. What happened then I did a reboot and it appeared that the main issues were gone and I am able to go on line. The problems I am dealing with now is that when I try and install anything it seems to Run, but it will not install. So right now I am with Virus protection. I tried installing MS Security Essentials and Avast without success. Also when I try and do Windows updates (which I do not believe they've been done for a while) I get a message that it cannot check for updates because the service is not running. Would appreciate any help on how to possibly get programs installed correctly and to be able to do updates. Thank you so mauch for any assistance.