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Help removing b3.mookie1.com Pop-up


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7 replies to this topic

#1 runkin

runkin

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Posted 21 March 2014 - 04:32 PM

Hello and thanks for looking at my issue. I have been repeatedly getting a pop-up window that tries to get me to open or save a file. I have run a few virus removal programs and removed cookies, but I am a novice at this stuff and am stuck. It says it is from b3.mookie1.com. I would appreciate any help. I have a screenshot, but I don't know how to add it to my post. :( Thanks in advance.



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#2 runkin

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Posted 21 March 2014 - 04:38 PM

I am running Windows 7, 64 bit version and I primarily use Firefox, although IE is on my computer.



#3 Alex&Vanko

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Posted 21 March 2014 - 04:44 PM

Hello runkin!

I am Vanko and want to help you!

Would you do the following:

Download Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

 

Please download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)



#4 runkin

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Posted 21 March 2014 - 05:00 PM

Thanks Vanko!!!! I will do those things. Also, Microsoft Safety Scanner says it detected PWS:Win32/Zbot.gen!AP but could not remove it.



#5 runkin

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Posted 21 March 2014 - 05:15 PM

Ran Screen317 and the notebook came up blank...not sure why...sorry...

 

MiniToolBox results....

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by R&R (administrator) on 21-03-2014 at 16:14:14
Running from "C:\Users\R&R\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================




========================= Event log errors: ===============================

Application errors:
==================
Error: (03/21/2014 03:07:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (03/21/2014 03:07:30 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Error: (03/21/2014 02:37:30 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (03/21/2014 02:37:30 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (03/21/2014 02:37:30 PM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (03/21/2014 11:02:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: ivuvsoe.exe, version: 0.0.0.0, time stamp: 0x5305ede8
Faulting module name: mshtml.dll, version: 11.0.9600.16521, time stamp: 0x5311622b
Exception code: 0xc00000fd
Fault offset: 0x000d8223
Faulting process id: 0xe34
Faulting application start time: 0xivuvsoe.exe0
Faulting application path: ivuvsoe.exe1
Faulting module path: ivuvsoe.exe2
Report Id: ivuvsoe.exe3

Error: (03/21/2014 11:00:16 AM) (Source: PC-Doctor) (User: )
Description: (5492) Asapi: (11:00:16:0870)(5492) Asapi.State - Error -- 123 Plugin S3LogPusher.dll failed to load.

Error: (03/21/2014 11:00:15 AM) (Source: PC-Doctor) (User: )
Description: (5492) Asapi: (11:00:15:8070)(5492) libAsapi.DynamicLoadedPlugin - Error -- 64 Unable to load library 'S3LogPusher.dll'

Error: (03/21/2014 10:08:04 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle

Error: (03/21/2014 10:08:04 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks":
Returning NULL QBWinInstance Handle


System errors:
=============
Error: (03/21/2014 02:40:02 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error:
%%1075

Error: (03/21/2014 02:40:02 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection System service depends the following service: BFE. This service might not be installed.

Error: (03/21/2014 02:39:28 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error:
%%1075

Error: (03/21/2014 02:39:28 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Network Inspection System service depends the following service: BFE. This service might not be installed.

Error: (03/21/2014 02:34:49 PM) (Source: Service Control Manager) (User: )
Description: The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

Error: (03/21/2014 02:34:45 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Personal Firewall Service service depends the following service: MpsSvc. This service might not be installed.

Error: (03/21/2014 02:34:44 PM) (Source: Service Control Manager) (User: )
Description: The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

Error: (03/21/2014 02:34:42 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error:
%%1060

Error: (03/21/2014 02:24:03 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.169.456.0).

Error: (03/21/2014 02:23:29 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

    New Signature Version:

    Previous Signature Version: 1.169.456.0

    Update Source: %NT AUTHORITY59

    Update Stage: 4.4.0304.00

    Source Path: 4.4.0304.01

    Signature Type: %NT AUTHORITY602

    Update Type: %NT AUTHORITY604

    User: NT AUTHORITY\SYSTEM

    Current Engine Version: %NT AUTHORITY605

    Previous Engine Version: %NT AUTHORITY606

    Error code: %NT AUTHORITY607

    Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (03/21/2014 03:07:30 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (03/21/2014 03:07:30 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (03/21/2014 02:37:30 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/21/2014 02:37:30 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/21/2014 02:37:30 PM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/21/2014 11:02:06 AM) (Source: Application Error)(User: )
Description: ivuvsoe.exe0.0.0.05305ede8mshtml.dll11.0.9600.165215311622bc00000fd000d8223e3401cf4526ab4942e8C:\Users\R&R\AppData\Roaming\Idusudib\ivuvsoe.exeC:\Windows\SysWOW64\mshtml.dll879948fd-b11a-11e3-b254-14feb59b833d

Error: (03/21/2014 11:00:16 AM) (Source: PC-Doctor)(User: )
Description: (5492) Asapi: (11:00:16:0870)(5492) Asapi.State - Error -- 123 Plugin S3LogPusher.dll failed to load.

Error: (03/21/2014 11:00:15 AM) (Source: PC-Doctor)(User: )
Description: (5492) Asapi: (11:00:15:8070)(5492) libAsapi.DynamicLoadedPlugin - Error -- 64 Unable to load library 'S3LogPusher.dll'

Error: (03/21/2014 10:08:04 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle

Error: (03/21/2014 10:08:04 AM) (Source: QuickBooks)(User: )
Description: QuickBooksReturning NULL QBWinInstance Handle


CodeIntegrity Errors:
===================================
  Date: 2012-03-16 08:01:52.466
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2012-03-16 08:01:52.391
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
8500A909_eDocs (Version: 1.00.0000)
8500A909_Help (Version: 1.00.0000)
8500A909a (Version: 50.0.165.000)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Photoshop Elements 11 (Version: 11.0)
Adobe Reader XI (11.0.03) (Version: 11.0.03)
Advanced Audio FX Engine (Version: 1.12.05)
Akamai NetSession Interface
Amazon MP3 Downloader 1.0.12 (Version: 1.0.12)
Apple Application Support (Version: 3.0)
Apple Mobile Device Support (Version: 7.1.0.32)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Software Suite
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.23)
ATI AVIVO64 Codecs (Version: 11.6.0.10128)
ATI Catalyst Control Center (Version: 2.010.0122.0857)
ATI Catalyst Install Manager (Version: 3.0.795.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 3.0.0.10)
BPD_DSWizards (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
BufferChm (Version: 130.0.331.000)
CANON iMAGE GATEWAY MyCamera Download Plugin (Version: 3.1.1.2)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.9.0.9)
Canon MOV Decoder (Version: 1.8.0.7)
Canon MOV Encoder (Version: 1.6.0.1)
Canon MovieEdit Task for ZoomBrowser EX (Version: 3.7.0.4)
Canon Utilities Digital Photo Professional 3.10 (Version: 3.10.0.0)
Canon Utilities EOS Sample Music (Version: 1.0.0.204)
Canon Utilities EOS Utility (Version: 2.10.0.0)
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX (Version: 1.0.0.10)
Canon Utilities Movie Uploader for YouTube (Version: 1.2.0.7)
Canon Utilities PhotoStitch (Version: 3.1.22.46)
Canon Utilities Picture Style Editor (Version: 1.9.0.0)
Canon Utilities ZoomBrowser EX (Version: 6.7.0.24)
Canon ZoomBrowser EX Memory Card Utility (Version: 1.5.0.9)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full Existing (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full New (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Light (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2011.0128.1802.32290)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Vista (Version: 2011.0128.1802.32290)
Catalyst Control Center InstallProxy (Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (Version: 2011.0128.1802.32290)
Catalyst Control Center Localization All (Version: 2010.0122.858.16002)
Catalyst Control Center Localization All (Version: 2011.0128.1802.32290)
CCC Help Chinese Standard (Version: 2010.0122.0857.16002)
CCC Help Chinese Standard (Version: 2011.0128.1801.32290)
CCC Help Chinese Traditional (Version: 2010.0122.0857.16002)
CCC Help Chinese Traditional (Version: 2011.0128.1801.32290)
CCC Help Danish (Version: 2010.0122.0857.16002)
CCC Help Danish (Version: 2011.0128.1801.32290)
CCC Help Dutch (Version: 2010.0122.0857.16002)
CCC Help Dutch (Version: 2011.0128.1801.32290)
CCC Help English (Version: 2010.0122.0857.16002)
CCC Help English (Version: 2011.0128.1801.32290)
CCC Help Finnish (Version: 2010.0122.0857.16002)
CCC Help Finnish (Version: 2011.0128.1801.32290)
CCC Help French (Version: 2010.0122.0857.16002)
CCC Help French (Version: 2011.0128.1801.32290)
CCC Help German (Version: 2010.0122.0857.16002)
CCC Help German (Version: 2011.0128.1801.32290)
CCC Help Italian (Version: 2010.0122.0857.16002)
CCC Help Italian (Version: 2011.0128.1801.32290)
CCC Help Japanese (Version: 2010.0122.0857.16002)
CCC Help Japanese (Version: 2011.0128.1801.32290)
CCC Help Korean (Version: 2010.0122.0857.16002)
CCC Help Korean (Version: 2011.0128.1801.32290)
CCC Help Norwegian (Version: 2010.0122.0857.16002)
CCC Help Norwegian (Version: 2011.0128.1801.32290)
CCC Help Portuguese (Version: 2010.0122.0857.16002)
CCC Help Portuguese (Version: 2011.0128.1801.32290)
CCC Help Russian (Version: 2010.0122.0857.16002)
CCC Help Russian (Version: 2011.0128.1801.32290)
CCC Help Spanish (Version: 2010.0122.0857.16002)
CCC Help Spanish (Version: 2011.0128.1801.32290)
CCC Help Swedish (Version: 2010.0122.0857.16002)
CCC Help Swedish (Version: 2011.0128.1801.32290)
ccc-core-static (Version: 2010.0122.858.16002)
ccc-core-static (Version: 2011.0128.1802.32290)
ccc-utility64 (Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2011.0128.1802.32290)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Cozi (Version: 1.0.4913.28433)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Home Systems Service Agreement (Version: 2.0.0)
Dell MusicStage (Version: 1.4.162.0)
Dell Perks Webslice IE8 (Version: 8.0)
Dell PhotoStage (Version: 1.5.0.30)
Dell Stage (Version: 1.4.173.0)
Dell Support Center (Version: 3.0.5621.01)
Dell System Detect (Version: 3.3.2.1)
Dell VideoStage (Version: 1.1.1.1408)
Dell Webcam Central (Version: 2.00.35)
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.465.000)
DirectX 9 Runtime (Version: 1.00.0000)
DocMgr (Version: 130.0.000.000)
DocProc (Version: 13.0.0.0)
DW WLAN Card Utility (Version: 5.60.48.35)
eBay (Version: 1.4.0)
Elements 11 Organizer (Version: 11.0)
Family Tree Maker 2012 (Version: 21.0.388)
Fax (Version: 130.0.418.000)
ffdshow [rev 2527] [2008-12-19] (Version: 1.0)
GIMP 2.8.10 (Version: 2.8.10)
GIMP version 2.8.0 (Version: 2.8.0)
GoToAssist 8.0.0.514
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Smart Web Printing 4.51 (Version: 4.51)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Turbo Boost Technology Monitor (Version: 1.0.186.6)
Internet Explorer (Version: 8)
iTunes (Version: 11.1.4.62)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 23 (64-bit) (Version: 6.0.230)
Java™ 6 Update 31 (Version: 6.0.310)
Junk Mail filter update (Version: 15.4.3502.0922)
Label Factory Deluxe 3.0 (Version: 3.0.0.18)
Label Factory Deluxe 4 (Version: 8.00)
Labeljoy 5 (Version: 5)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
MarketResearch (Version: 130.0.374.000)
McAfee Security Scan Plus (Version: 3.8.141.11)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mozilla Firefox 27.0.1 (x86 en-US) (Version: 27.0.1)
Mozilla Maintenance Service (Version: 27.0.1)
MPM (Version: 1.00.0000)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Music Manager
MyHeritage Family Tree Builder (Version: 5.1.0.5209)
Network64 (Version: 130.0.579.000)
Network64 (Version: 140.0.221.000)
OCR Software by I.R.I.S. 13.0 (Version: 13.0)
Officejet Pro 8500 A909 Series (Version: 13.0)
Paint.NET v3.5.11 (Version: 3.61.0)
PHOTOfunSTUDIO -viewer- (Version: 1.00.000)
PhotoShowExpress (Version: 2.0.063)
ProductContext (Version: 50.0.165.000)
PSE11 STI Installer (Version: 11.0)
QuickBooks (Version: 21.0.4014.904)
QuickBooks Pro 2011 (Version: 21.0.4014.904)
Quickset64 (Version: 10.6.2)
QuickTime (Version: 7.73.80.64)
Rainlendar2 (remove only)
RBVirtualFolder64Inst (Version: 1.00.0000)
Realtek High Definition Audio Driver (Version: 6.0.1.6088)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.9.0)
Scan (Version: 13.0.0.0)
Serif DrawPlus X2 (Version: 9.0.4.024)
Serif WebPlus X4 (Version: 12.0.5.033)
Serif WebPlus X6 (Version: 14.0.2.25)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shop for HP Supplies (Version: 13.0)
Skins (Version: 2010.0122.858.16002)
Skype™ 6.11 (Version: 6.11.102)
SmartWebPrinting (Version: 130.0.457.000)
SolutionCenter (Version: 130.0.373.000)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Status (Version: 130.0.469.000)
SUABnR (Version: 1.0.0.13024_3)
Synaptics Pointing Device Driver (Version: 15.0.20.0)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.422.000)
TrustedID (Version: 5.0)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.2675)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0436)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0210)
TurboTax 2011 wmtiper (Version: 011.000.1355)
TurboTax 2011 wrapper (Version: 011.000.0120)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.1723)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0379)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0164)
TurboTax 2012 wmtiper (Version: 012.000.1083)
TurboTax 2012 wrapper (Version: 012.000.0127)
TurboTax 2013 (Version: 2013.0)
TurboTax 2013 WinPerFedFormset (Version: 013.000.1693)
TurboTax 2013 WinPerReleaseEngine (Version: 013.000.0437)
TurboTax 2013 WinPerTaxSupport (Version: 013.000.0162)
TurboTax 2013 wmtiper (Version: 013.000.1019)
TurboTax 2013 wrapper (Version: 013.000.0135)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2837594) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2878227) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Verizon Mobile Broadband Drivers (Version: 3.02.002.002)
Verizon Wireless MiFi-2200 Firmware Updates (Version: 1.0.5)
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (Version: 2.13.0273)
Verizon Wireless Software Utility Application for Android - Samsung (Version: 2.13.0246)
VZAccess Manager (Version: 7.3.13.1)
WebReg (Version: 130.0.132.017)
WIDCOMM Bluetooth Software (Version: 6.2.0.9600)
WildTangent Games (Version: 1.0.0.71)
Windows Driver Package - Broadcom Corporation (BTHUSB) Bluetooth  (03/24/2010 6.3.0.2501) (Version: 03/24/2010 6.3.0.2501)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series (Version: 9.00.2980)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 52%
Total physical RAM: 6004.52 MB
Available physical RAM: 2827.67 MB
Total Pagefile: 12007.23 MB
Available Pagefile: 8562.64 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.61 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:581.42 GB) (Free:227.46 GB) NTFS

========================= Users: ========================================

User accounts for \\ZIPPY

Administrator            Guest                    R&R                      


**** End of log ****
 



#6 Alex&Vanko

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Posted 21 March 2014 - 05:24 PM

Because after TDSS I cannot use combofix due to my status I suggest:

As you are badly infected, please Fully read and follow the instructions in the Preparation Guide starting at Step #6.
If you are unable to complete any step, please post the topic and leave a full description of your problems
When you have done that, start a new topic and post the required logs to Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
Please Use Copy / Paste for your responses, and Do Not Attach them unless your helper requests this.
If Help Bot responds to your topic, please follow his Step #1 so the team will be notified.
After doing this, please reply back in this thread with a link to the new topic so we can close this one.

Thank you!



#7 runkin

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Posted 21 March 2014 - 05:26 PM

Thanks!



#8 runkin

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Posted 21 March 2014 - 06:51 PM

I ran ComboFix and it cleared it. Yay! Thanks for your help!!






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