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System does not show external drive

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2 replies to this topic

#1 Dan471


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Posted 21 March 2014 - 12:30 AM

Hello folks,


This is my first time on this forum and am confident that many of you would help me with my problem.


I know XP is not going to be supported by Microsoft from mid-April onwards but I am willing to take risk and stick with it for as long as possible.


Anyway, my problem with an external mass storage started a few days ago. The system does not detect the device connected to a USB port. In Disk Management the device is shown to be unallocated. in the task bar Safely Remove Hardware  icon is present. Also no issues with power to the device. Tried connecting the device to a USB port using new cable, but no joy. Can someone offer me a solution?


I also have an ACER laptop that detects only 320 GB of 500 GB that was recently installed.


I shall greatly appreciate any positive feedback from you all.


Thanking you.



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#2 OldPhil



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Posted 21 March 2014 - 07:28 AM

Try right clicking computer then Manage, then click disk management, when the drives are displayed right click the unallocated drive then click make active.

Edited by OldPhil, 21 March 2014 - 07:28 AM.

Honesty & Integrity Above All!

#3 Wolverine 7

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Posted 21 March 2014 - 06:40 PM

Can be various issues and fixes if Dopplegangers fix doesn't work have a look at these links,remember to get your data of the drive before you go so far as to reformat the drive.(Theres various ways to get your files off if it comes too it,keep us posted).





Edited by Wolverine 7, 21 March 2014 - 11:30 PM.

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