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My Laptop was compromised by hackers and...

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#1 eckroth301


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Posted 20 March 2014 - 11:28 AM

Unfortunately, I fell for a certified Microsoft phone call scheme.  I allowed them, like an idiot, to remotely access my pc. I have continual crashes.  I noticed, following a boot scan, with my Avast anti-virus software, that there were about 15 files that could not be scanned because they are password protected.

Please help!  I cannot remove these files and was wondering if anyone has an answer for doing so.

Thank you so much in advance.


Oh, also, any suggestions on a good anti-virus software?  Furthermore, I am considering replacing my hard-drive if nothing can be done.  Thanks again.

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#2 Animal


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Posted 20 March 2014 - 11:36 AM

You have a reply to your original topic about this, here: http://www.bleepingcomputer.com/forums/t/517223/over-the-last-two-days-i-was-hi-jacked-like-and-idiot/

Please continue in that thread and I will close this one to avoid confusion and duplication of replies.

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