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HijackThis Log: Please help Diagnose


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5 replies to this topic

#1 Timothy_

Timothy_

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Posted 22 November 2004 - 02:52 PM

Executed and completed:
Spybot - Search & Destroy 1.2 @ General (default) settings
Ad-aware 6.0 personal Build 162 @ General (default) settings

Spyware Doctor 2.1 PC Tools Free Version
Results were Astonishing & UGLY!

Read and partially comprehend HijackThis Tutorial
Opt to have this stuff verified before proceeding!

Logfile of HijackThis v1.98.2
Scan saved at 1:15:19 PM, on 11/22/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MS HARDWARE\POINT32.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\HPZTSB06.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\WINDOWS ADTOOLS\WINADTOOLS.EXE
C:\PROGRAM FILES\AMERICA ONLINE 7.0\AOLTRAY.EXE
C:\PROGRAM FILES\WINDOWS ADTOOLS\WINRATCHET.EXE
C:\PROGRAM FILES\PALTALK\PNETAWARE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\NAVISEARCH\BIN\NLS.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\MY DOCUMENTS\0HOUSE\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://search.xrenoder.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://search.xrenoder.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\PROGRAM FILES\SURFSIDEKICK 2\SSKBHO.DLL
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://my.netscape.com"); (C:\Program Files\Netscape\Users\tmercer426\prefs.js)
O1 - Hosts: 193.125.201.50 ie.search.msn.com
O2 - BHO: (no name) - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\SYSTEM\MSBE.DLL
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\SYSTEM\NVMS.DLL
O2 - BHO: Unsd Class - {0CA6C3EA-2054-4011-BC9F-8BBC017A169C} - C:\WINDOWS\APPLICATION DATA\SBSOFT\UNS.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSEcomR.EXE
O4 - HKLM\..\Run: [AvconsoleEXE] C:\Program Files\Network Associates\McAfee VirusScan\avconsol.exe /minimize
O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb06.exe
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [WinampAgent] C:\PROGRAM FILES\WINAMP\winampa.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Windows AdTools] C:\PROGRAM FILES\WINDOWS ADTOOLS\WINADTOOLS.EXE
O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKCU\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - HKCU\..\RunServices: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKCU\..\RunServices: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Startup: PalNetaware.lnk = C:\Program Files\Paltalk\pnetaware.exe
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {76F24C40-69EE-11D3-A783-10775BC10000} - http://www.dell.com/ (file missing) (HKCU)
O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll
O12 - Plugin for .wav: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npaudio.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O16 - DPF: {4248083C-9656-11D2-8B7F-00105A17847A} - http://www.mplayer.com/join/signup/mplayer.exe
O16 - DPF: Serome Web2Phone - http://www.dialpad.com/applet/vscp.cab
O16 - DPF: Dialpad Java Applet - http://www.dialpad.com/applet/src/vscp.cab
O16 - DPF: {E98B87EE-3FCB-11D3-8A62-00C0F03C3792} (FTWL Class) - http://download1.firetalk.com/FireTalk/MFT...WebLauncher.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v40/yacscom.cab
O16 - DPF: {73020B72-CDD6-4F80-8098-1B2ECD9CA4CA} (HearMe VoiceCREATOR) - http://vp.hearme.com/products/vp/sdk/plugins/evp.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} - http://aol.ea.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {6D5FCFCB-FA6C-4CFB-9918-5F0A9F7365F2} (GigexCtrl ActiveX) - http://www.gigex.com/tv/igor/gigexagent.dll
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/IAicm.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cadcourse.webex.com/client/latest/t...ing/ieatgpc.cab
O16 - DPF: {3AA9B18E-7808-7270-2D85-54E83EAB12CE} - http://66.117.37.5/1/gdnUS828.exe
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwga.ops.placeware.com/etc/place/...quicksilver.cab
O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)

Thanx in advance for all contributing efforts.

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#2 Daisuke

Daisuke

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Posted 23 November 2004 - 07:21 AM

Hi

Please uninstall from Add\Remove Programs:
Windows AdTools

It is a good ideea to print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://search.xrenoder.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://search.xrenoder.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\PROGRAM FILES\SURFSIDEKICK 2\SSKBHO.DLL

O1 - Hosts: 193.125.201.50 ie.search.msn.com

O2 - BHO: (no name) - {CD4C3CF0-4B15-11D1-ABED-709549C10000} - (no file)
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\SYSTEM\MSBE.DLL
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\SYSTEM\NVMS.DLL
O2 - BHO: Unsd Class - {0CA6C3EA-2054-4011-BC9F-8BBC017A169C} - C:\WINDOWS\APPLICATION DATA\SBSOFT\UNS.DLL

O4 - HKLM\..\Run: [Windows AdTools] C:\PROGRAM FILES\WINDOWS ADTOOLS\WINADTOOLS.EXE
O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKCU\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKCU\..\RunServices: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - Startup: PalNetaware.lnk = C:\Program Files\Paltalk\pnetaware.exe

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.netpaloffers.net/NetpalOffers/DMO1/IAicm.cab
O16 - DPF: {3AA9B18E-7808-7270-2D85-54E83EAB12CE} - http://66.117.37.5/1/gdnUS828.exe
O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)


Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if found:
C:\WINDOWS\SYSTEM\MSBE.DLL <-- this file
C:\WINDOWS\SYSTEM\NVMS.DLL <-- this file

Delete these folders:
C:\PROGRAM FILES\SURFSIDEKICK 2\ <-- this folder
C:\PROGRAM FILES\WINDOWS ADTOOLS\ <-- this folder
C:\Program Files\Paltalk\ <-- this folder
C:\WINDOWS\APPLICATION DATA\SBSOFT\ <-- this folder

Empty the Recycle Bin.

REBOOT normally.

Run HijackThis! again and post a new log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

Posted Image

#3 Timothy_

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Posted 23 November 2004 - 01:55 PM

Hello cryo,
I appreciate the time you have expensed in analyzing this problem.
Thank You!

During HijackThis! SafeMode: the following was NOT found:
O4 - HKLM\..\Run: [Windows AdTools] C:\PROGRAM FILES\WINDOWS ADTOOLS\WINADTOOLS.EXE
O4 - HKCU\..\RunServices: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe

files NOT found including using a C: Search
MSBE.DLL
NVMS.DLL

C:\Program Files\Paltalk\
Paltalk is an Internet Voice Conferencing program that I use occasionally.
I did *NOT* delete folder until further consultation, is it necessary to delete this program?
I DID delete via HijackThis! SafeMode:
O4 - Startup: PalNetaware.lnk = C:\Program Files\Paltalk\pnetaware.exe

Logfile of HijackThis v1.98.2
Scan saved at 12:30:58 PM, on 11/23/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\WINMODEM.101\wmexe.exe
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MS HARDWARE\POINT32.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\SYSTEM\HPZTSB06.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\AMERICA ONLINE 7.0\AOLTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\0 HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://my.netscape.com"); (C:\Program Files\Netscape\Users\tmercer426\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSEcomR.EXE
O4 - HKLM\..\Run: [AvconsoleEXE] C:\Program Files\Network Associates\McAfee VirusScan\avconsol.exe /minimize
O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb06.exe
O4 - HKLM\..\Run: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [WinampAgent] C:\PROGRAM FILES\WINAMP\winampa.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\RunServices: [winmodem] WINMODEM.101\wmexe.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSHWIN32.EXE
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O4 - Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O8 - Extra context menu item: Open Frame in &New Window - C:\WINDOWS\WEB\frm2new.htm
O8 - Extra context menu item: &Highlight - C:\WINDOWS\WEB\highlight.htm
O8 - Extra context menu item: &Web Search - C:\WINDOWS\WEB\selsearch.htm
O8 - Extra context menu item: &Links List - C:\WINDOWS\WEB\urllist.htm
O8 - Extra context menu item: Zoom &In - C:\WINDOWS\WEB\zoomin.htm
O8 - Extra context menu item: Zoom O&ut - C:\WINDOWS\WEB\zoomout.htm
O8 - Extra context menu item: I&mages List - C:\WINDOWS\Web\imglist.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {76F24C40-69EE-11D3-A783-10775BC10000} - http://www.dell.com/ (file missing) (HKCU)
O12 - Plugin for .avi: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npavi32.dll
O12 - Plugin for .wav: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npaudio.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O16 - DPF: {4248083C-9656-11D2-8B7F-00105A17847A} - http://www.mplayer.com/join/signup/mplayer.exe
O16 - DPF: Serome Web2Phone - http://www.dialpad.com/applet/vscp.cab
O16 - DPF: Dialpad Java Applet - http://www.dialpad.com/applet/src/vscp.cab
O16 - DPF: {E98B87EE-3FCB-11D3-8A62-00C0F03C3792} (FTWL Class) - http://download1.firetalk.com/FireTalk/MFT...WebLauncher.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha...v40/yacscom.cab
O16 - DPF: {73020B72-CDD6-4F80-8098-1B2ECD9CA4CA} (HearMe VoiceCREATOR) - http://vp.hearme.com/products/vp/sdk/plugins/evp.cab
O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} - http://aol.ea.com/downloads/games/common/snoopy/iesnoopy.cab
O16 - DPF: {6D5FCFCB-FA6C-4CFB-9918-5F0A9F7365F2} (GigexCtrl ActiveX) - http://www.gigex.com/tv/igor/gigexagent.dll
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cadcourse.webex.com/client/latest/t...ing/ieatgpc.cab
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwga.ops.placeware.com/etc/place/...quicksilver.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

#4 Daisuke

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Posted 23 November 2004 - 02:10 PM

Hi Timothy_,

PalTalk is considered a low risk spyware by Giant Sofware:
http://www.spynet.com/spyware/spyware-PalTalk.aspx

PalTalk does also install adware.

Your log looks clean :thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

Edited by cryo, 23 November 2004 - 02:12 PM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 Timothy_

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Posted 23 November 2004 - 03:52 PM

Thank you cryo!
Certainly good news to hear!

VENTING:
This experience has been both alarming and discouraging!
I have been using computers since the late 80’s.
This last 12-month period has been the worst ever-encountered involving security issues!
Fortunate for all that the Television and Radio Networks didn’t develop with the same manner and characteristics as the Internet Network.
Approximately every 3 months I am forced to go jump through some hoops just for the privilege of utilizing my stupid computer efficiently!
The time devoted to prevention and then resolve of security issues is ever increasing and I am certainly not confident that there is a comprehensive focus or plan directed on eliminating the issue.
This is just WRONG!
The security violations that I have personally experienced are nothing short of being classified as Electronic Terrorism.
And I wish like hell it was being addressed as such!
It’s greatly apparent that the Computer Community apparatus is delegated to a reactionary defensive mode rather than a “Shock and Awe” offensive.
Pity!
Regardless of any and all precautionary measures I may take in an attempt to secure my computer and to prevent a reoccurrence of my security, the likelihood that I will be right back in here seeking assistance with another attempt to regain it is VERY HIGH!
Until next time, thank you very much for all of you helpers and for being here.
Keep up the diligent work!

#6 Daisuke

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Posted 28 November 2004 - 03:58 AM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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