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Infected with SmartPCFix, cannot remove.


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16 replies to this topic

#1 DAC84

DAC84

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  • Local time:10:56 PM

Posted 18 March 2014 - 09:38 AM

I'm trying to clean up my mum's laptop. It's been infected with various malware/spyware and I've managed to remove most of it using MBAM and AVG as well as the tools suggested in another topic on here such as Farbar, adwCleaner and JRT. I've stopped now as the next one to run is ComboFix and I see its best to be guided when using that so any help would be appreciated.

 

I've tried uninstalling SmartPCFix from control panel but it doesn't load up.

 

 

Here is my log from DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by user at 14:18:17 on 2014-03-18
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4076.2820 [GMT 0:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\system32\atiesrxx.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\atieclxx.exe
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\windows\system32\taskeng.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
C:\windows\system32\taskeng.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Google\Update\1.3.22.5\GoogleCrashHandler.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Google\Update\1.3.22.5\GoogleCrashHandler64.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Samsung\Easy Display Manager\WifiManager.exe
C:\Program Files (x86)\Samsung\Easy Display Manager\dmhkcore.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\SAMSUNG\EasySpeedUpManager\EasySpeedUpManager.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
C:\Program Files\Samsung\SamsungFastStart\SmartRestarter.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Samsung\Movie Color Enhancer\MovieColorEnhancer.exe
C:\Program Files (x86)\Samsung\Samsung Support Center\SSCKbdHk.exe
C:\Program Files (x86)\Samsung\Samsung Update Plus\SUPBackground.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\loggingserver.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\taskmgr.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
c:\program files (x86)\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uSearch Bar = Preserve
mStart Page = hxxp://www.google.com
mWinlogon: Userinit = userinit.exe,
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\17.3.1.91\AVG SafeGuard toolbar_toolbar.dll
BHO: Samsung BHO Class: {AA609D72-8482-4076-8991-8CDAE5B93BCB} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\17.3.1.91\AVG SafeGuard toolbar_toolbar.dll
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN2BO1CH6205WK:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1
uRun: [AVG-Secure-Search-Update_0214c] C:\Users\user\AppData\Roaming\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe /PROMPT /mid=dfb4ae480c0a47d0b03941ed98420231-3705aa4dc9cbf6193afdd4a905468370556e0a5a /CMPID=0214c
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {328ECD19-C167-40eb-A0C7-16FE7634105E} - {94BB0C4C-B957-479A-85E4-42F53B89F681} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
TCP: NameServer = 192.168.1.254 192.168.1.254
TCP: Interfaces\{A17FED6B-CB8A-4C65-A8EF-9B1F9569863A} : DHCPNameServer = 192.168.1.254 192.168.1.254
TCP: Interfaces\{A17FED6B-CB8A-4C65-A8EF-9B1F9569863A}\2445F40756E6A7F6E656D284 : DHCPNameServer = 192.168.22.22 192.168.22.23
TCP: Interfaces\{A17FED6B-CB8A-4C65-A8EF-9B1F9569863A}\A456E6E697723702E4564777F627B6 : DHCPNameServer = 192.168.2.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\17.3.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://www.google.com
x64-BHO: Plus-HD-7.5: {11111111-1111-1111-1111-110511071176} - 
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - 
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - 
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\windows\System32\drivers\amd_sata.sys [2011-10-19 77952]
R0 amd_xata;amd_xata;C:\windows\System32\drivers\amd_xata.sys [2011-10-19 37504]
R0 AVGIDSHA;AVGIDSHA;C:\windows\System32\drivers\avgidsha.sys [2013-11-25 196376]
R0 Avgloga;AVG Logging Driver;C:\windows\System32\drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]
R1 Avgdiska;AVG Disk Driver;C:\windows\System32\drivers\avgdiska.sys [2013-11-25 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\windows\System32\drivers\avgidsdrivera.sys [2013-11-25 243480]
R1 Avgldx64;AVG AVI Loader Driver;C:\windows\System32\drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgtdia;AVG TDI Driver;C:\windows\System32\drivers\avgtdia.sys [2013-8-1 251192]
R1 avgtp;avgtp;C:\windows\System32\drivers\avgtpx64.sys [2012-10-19 50976]
R1 SABI;SAMSUNG Kernel Driver For Windows 7;C:\windows\System32\drivers\SABI.sys [2011-10-19 13824]
R2 AMD External Events Utility;AMD External Events Utility;C:\windows\System32\atiesrxx.exe [2011-10-19 203776]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-1-22 3788816]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 vToolbarUpdater17.3.0;vToolbarUpdater17.3.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\17.3.0\ToolbarUpdater.exe [2014-3-17 1772056]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\windows\System32\drivers\AtihdW76.sys [2011-10-19 115216]
R3 BTWAMPFL;BTWAMPFL;C:\windows\System32\drivers\btwampfl.sys [2012-6-12 349736]
R3 btwl2cap;Bluetooth L2CAP Service;C:\windows\System32\drivers\btwl2cap.sys [2012-6-12 39464]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2010-11-10 31088]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2011-10-19 138024]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2011-10-19 425064]
R3 Sftfs;Sftfs;C:\windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
R3 usbfilter;AMD USB Filter Driver;C:\windows\System32\drivers\usbfilter.sys [2014-3-17 47232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S2 vToolbarUpdater18.0.0;vToolbarUpdater18.0.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe --> C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe [?]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-3-15 111616]
S3 Samsung UPD Service;Samsung UPD Service;C:\windows\System32\SUPDSvc.exe [2011-10-19 166704]
S3 SWDUMon;SWDUMon;C:\windows\System32\drivers\SWDUMon.sys [2013-12-28 16152]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-8-18 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-03-18 13:45:44 -------- d-----w- C:\Users\user\AppData\Local\{B8DF8295-1318-4C82-90AC-476AEA3A8FFC}
2014-03-17 18:41:45 -------- d-----w- C:\Users\user\AppData\Local\AVG SafeGuard toolbar
2014-03-17 18:41:38 -------- d-----w- C:\ProgramData\AVG Security Toolbar
2014-03-17 18:41:22 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2014-03-17 18:41:21 -------- d-----w- C:\ProgramData\AVG SafeGuard toolbar
2014-03-17 18:41:18 -------- d-----w- C:\Program Files (x86)\AVG SafeGuard toolbar
2014-03-17 14:38:15 -------- d-----w- C:\windows\ERUNT
2014-03-17 14:29:05 -------- d-----w- C:\AdwCleaner
2014-03-17 14:20:33 -------- d-----w- C:\FRST
2014-03-17 12:51:13 47232 ----a-w- C:\windows\System32\drivers\usbfilter.sys
2014-03-17 12:49:16 -------- d-----w- C:\Program Files (x86)\ATI Technologies
2014-03-17 12:48:11 -------- d-----w- C:\Program Files\ATI Technologies
2014-03-15 20:41:09 228864 ----a-w- C:\windows\System32\wwansvc.dll
2014-03-15 20:41:03 484864 ----a-w- C:\windows\System32\wer.dll
2014-03-15 20:41:03 381440 ----a-w- C:\windows\SysWow64\wer.dll
2014-03-15 20:39:33 624128 ----a-w- C:\windows\System32\qedit.dll
2014-03-15 20:39:33 509440 ----a-w- C:\windows\SysWow64\qedit.dll
2014-03-15 20:39:23 1424384 ----a-w- C:\windows\System32\WindowsCodecs.dll
2014-03-15 20:39:23 1230336 ----a-w- C:\windows\SysWow64\WindowsCodecs.dll
2014-02-21 00:34:25 825312 ----a-w- C:\Users\user\AppData\Local\nsl79E4.tmp
2014-02-21 00:27:27 -------- d-----w- C:\Users\user\AppData\Local\McClean
2014-02-21 00:14:13 -------- d-----w- C:\Users\user\.android
2014-02-21 00:12:27 -------- d-----w- C:\Users\user\AppData\Local\Weather_Warnings_LLC
.
==================== Find3M  ====================
.
2014-03-17 13:31:35 345600 ----a-w- C:\windows\SetLCDStretchMode.exe
2014-03-17 13:31:34 407040 ----a-w- C:\windows\HotfixChecker.exe
2014-03-17 12:05:22 16152 ----a-w- C:\windows\System32\drivers\SWDUMon.sys
2014-03-15 21:03:34 71048 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-15 21:03:34 692616 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2014-03-15 20:23:40 50976 ----a-w- C:\windows\System32\drivers\avgtpx64.sys
2014-03-01 05:17:02 2724864 ----a-w- C:\windows\System32\mshtml.tlb
2014-03-01 05:16:26 4096 ----a-w- C:\windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\windows\System32\MsSpellCheckingFacility.exe
2014-03-01 04:11:20 2724864 ----a-w- C:\windows\SysWow64\mshtml.tlb
2014-03-01 03:54:33 5768704 ----a-w- C:\windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\windows\SysWow64\wininet.dll
2014-02-07 01:23:30 3156480 ----a-w- C:\windows\System32\win32k.sys
2013-12-25 08:03:00 829264 ----a-w- C:\windows\System32\msvcr100.dll
2013-12-25 08:03:00 608080 ----a-w- C:\windows\System32\msvcp100.dll
2013-12-24 23:09:41 1987584 ----a-w- C:\windows\SysWow64\d3d10warp.dll
2013-12-24 22:48:32 2565120 ----a-w- C:\windows\System32\d3d10warp.dll
2013-12-21 09:53:45 548864 ----a-w- C:\windows\System32\vbscript.dll
2013-12-21 08:56:47 454656 ----a-w- C:\windows\SysWow64\vbscript.dll
2013-12-18 21:09:39 96168 ----a-w- C:\windows\SysWow64\WindowsAccessBridge-32.dll
.
============= FINISH: 14:19:24.85 ===============
 

Attached Files



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#2 gringo_pr

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Posted 20 March 2014 - 05:37 AM


Hello DAC84

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 DAC84

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Posted 20 March 2014 - 06:38 AM

Thanks for your assistance Gringo.

 

Here are the two logs. It's worth noting that I ran these the other day before posting on here so it had already cleaned up a lot of stuff.

 

adwCleaner

 

# AdwCleaner v3.022 - Report created 20/03/2014 at 11:05:02
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : user - USER-PC
# Running from : C:\Users\user\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
[!] Folder Deleted : C:\users\user\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\users\user\AppData\LocalLow\AVG SafeGuard toolbar
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG SafeGuard toolbar
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16521
 
 
-\\ Mozilla Firefox v
 
[ File : C:\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\872y7lda.default\prefs.js ]
 
Line Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Line Deleted : user_pref("browser.search.selectedEngine", "AVG Secure Search");
 
*************************
 
AdwCleaner[R2].txt - [5904 octets] - [20/03/2014 10:49:48]
AdwCleaner[S2].txt - [5116 octets] - [20/03/2014 11:05:02]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [5176 octets] ##########
 
 
JRT log
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by user on 20/03/2014 at 11:11:34.94
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Empty Folder] C:\Users\user\appdata\local\{B8DF8295-1318-4C82-90AC-476AEA3A8FFC}
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 20/03/2014 at 11:28:44.89
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Its running OK, usable but feels sluggish. When starting up it takes ages for the loading mouse cursor to stop spinning.


Edited by DAC84, 20 March 2014 - 06:38 AM.


#4 gringo_pr

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Posted 20 March 2014 - 12:20 PM


Hello DAC84

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 DAC84

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Posted 20 March 2014 - 01:15 PM

OK, I ran Combofix without any issues, here's the log:

 

ComboFix 14-03-19.01 - user 20/03/2014  17:30:43.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4076.3004 [GMT 0:00]
Running from: c:\users\user\Desktop\ComboFix.exe
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\user\AppData\Local\nsl79E4.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-20 to 2014-03-20  )))))))))))))))))))))))))))))))
.
.
2014-03-20 17:46 . 2014-03-20 17:46 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-20 10:49 . 2014-03-20 11:05 -------- d-----w- C:\AdwCleaner
2014-03-20 10:39 . 2014-03-20 10:39 -------- d-----w- c:\windows\Migration
2014-03-19 12:13 . 2014-03-19 12:13 -------- d-----w- c:\program files (x86)\Common Files\Skype
2014-03-19 12:13 . 2014-03-19 12:13 -------- d-----r- c:\program files (x86)\Skype
2014-03-17 18:41 . 2014-03-20 11:06 -------- d-----w- c:\users\user\AppData\Local\AVG SafeGuard toolbar
2014-03-17 14:38 . 2014-03-17 14:38 -------- d-----w- c:\windows\ERUNT
2014-03-17 14:20 . 2014-03-17 14:23 -------- d-----w- C:\FRST
2014-03-17 13:06 . 2014-03-17 13:06 -------- d-----w- c:\programdata\ATI
2014-03-17 12:51 . 2010-12-16 12:06 47232 ----a-w- c:\windows\system32\drivers\usbfilter.sys
2014-03-17 12:49 . 2014-03-17 12:49 -------- d-----w- c:\program files (x86)\ATI Technologies
2014-03-17 12:48 . 2014-03-17 12:50 -------- d-----w- c:\program files\ATI Technologies
2014-03-15 20:41 . 2014-01-28 02:32 228864 ----a-w- c:\windows\system32\wwansvc.dll
2014-03-15 20:41 . 2014-01-29 02:32 484864 ----a-w- c:\windows\system32\wer.dll
2014-03-15 20:41 . 2014-01-29 02:06 381440 ----a-w- c:\windows\SysWow64\wer.dll
2014-03-15 20:39 . 2014-02-04 02:32 624128 ----a-w- c:\windows\system32\qedit.dll
2014-03-15 20:39 . 2014-02-04 02:04 509440 ----a-w- c:\windows\SysWow64\qedit.dll
2014-03-15 20:39 . 2014-02-04 02:32 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-03-15 20:39 . 2014-02-04 02:04 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2014-02-21 00:27 . 2014-02-21 00:27 -------- d-----w- c:\users\user\AppData\Local\McClean
2014-02-21 00:14 . 2014-02-21 00:14 -------- d-----w- c:\users\user\.android
2014-02-21 00:12 . 2014-03-17 10:36 -------- d-----w- c:\users\user\AppData\Local\Weather_Warnings_LLC
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-17 13:31 . 2011-10-19 09:47 345600 ----a-w- c:\windows\SetLCDStretchMode.exe
2014-03-17 13:31 . 2011-10-19 09:47 407040 ----a-w- c:\windows\HotfixChecker.exe
2014-03-17 12:05 . 2013-12-28 23:45 16152 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2014-03-15 21:03 . 2012-09-04 11:12 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-15 21:03 . 2012-09-04 11:12 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-15 20:23 . 2012-10-19 14:20 50976 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2014-02-18 18:04 . 2012-08-14 19:13 88567024 ----a-w- c:\windows\system32\MRT.exe
2013-12-25 08:03 . 2011-06-11 00:15 829264 ----a-w- c:\windows\system32\msvcr100.dll
2013-12-25 08:03 . 2011-06-11 00:15 608080 ----a-w- c:\windows\system32\msvcp100.dll
2013-12-24 23:09 . 2014-02-12 23:37 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-12-24 22:48 . 2014-02-12 23:37 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-12-21 09:53 . 2014-02-13 01:20 548864 ----a-w- c:\windows\system32\vbscript.dll
2013-12-21 08:56 . 2014-02-13 01:20 454656 ----a-w- c:\windows\SysWow64\vbscript.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Deskjet 3050A J611 series (NET)"="c:\program files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" [2011-06-08 2676584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl10"="c:\program files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe" [2010-09-20 87336]
"CLMLServer"="c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe" [2009-11-02 103720]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-01-20 43848]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2014-01-22 4962320]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-02-26 336384]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-2-8 1136928]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R2 vToolbarUpdater18.0.0;vToolbarUpdater18.0.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 Samsung UPD Service;Samsung UPD Service;c:\windows\System32\SUPDSvc.exe;c:\windows\SYSNATIVE\SUPDSvc.exe [x]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys;c:\windows\SYSNATIVE\DRIVERS\SWDUMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 SABI;SAMSUNG Kernel Driver For Windows 7;c:\windows\system32\Drivers\SABI.sys;c:\windows\SYSNATIVE\Drivers\SABI.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys;c:\windows\SYSNATIVE\DRIVERS\btwampfl.sys [x]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys;c:\windows\SYSNATIVE\DRIVERS\btwl2cap.sys [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys;c:\windows\SYSNATIVE\DRIVERS\ETD.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-15 20:25 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-04 21:03]
.
2014-03-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-12-06 11:52]
.
2014-03-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-12-06 11:52]
.
2014-03-20 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
2014-03-20 c:\windows\Tasks\SpeedMaxPc Registration3.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-06-25 11895400]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.254 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-AVG-Secure-Search-Update_0214c - c:\users\user\AppData\Roaming\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
BHO-{11111111-1111-1111-1111-110511071176} - c:\program files (x86)\Plus-HD-7.5\Plus-HD-7.5-bho64.dll
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe
AddRemove-SmartPCFix_is1 - c:\program files (x86)\SmartPCFix\unins000.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-20  17:50:55
ComboFix-quarantined-files.txt  2014-03-20 17:50
.
Pre-Run: 128,354,734,080 bytes free
Post-Run: 130,247,729,152 bytes free
.
- - End Of File - - 7860256BA6DA2D32A46607F524DDAC49
2E5DEBB2116B3417023E0D6562D7ED07
 
 
It seems to be running a bit better, more responsive but I'm aware that could be me just thinking it is as I've haven't used it much running the scan. SmartPCfix is still listed in add/remove programs though.
--
Dean


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:56 PM

Posted 22 March 2014 - 09:54 AM


Hello Dean


Very sorry for the delay I have been under the weather for the last couple of days.

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 DAC84

DAC84
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:10:56 PM

Posted 22 March 2014 - 11:16 AM

No worries, I've had a fever too so I hope you're feeling better.

 

Log is below. It is running OK, still showing the mouse cursor loading quite a lot for what seems like no reason, which makes me think something is using resources as I've literally just got Chrome open. Just not sure if its normal for this laptop as it doesn't have a great spec.

 

 

ComboFix 14-03-19.01 - user 22/03/2014  15:39:15.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.4076.2848 [GMT 0:00]
Running from: c:\users\user\Desktop\ComboFix.exe
Command switches used :: c:\users\user\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: AVG AntiVirus Free Edition 2014 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-22 to 2014-03-22  )))))))))))))))))))))))))))))))
.
.
2014-03-22 15:53 . 2014-03-22 15:53 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-20 10:49 . 2014-03-20 11:05 -------- d-----w- C:\AdwCleaner
2014-03-20 10:39 . 2014-03-20 10:39 -------- d-----w- c:\windows\Migration
2014-03-19 12:13 . 2014-03-19 12:13 -------- d-----w- c:\program files (x86)\Common Files\Skype
2014-03-19 12:13 . 2014-03-19 12:13 -------- d-----r- c:\program files (x86)\Skype
2014-03-17 18:41 . 2014-03-20 11:06 -------- d-----w- c:\users\user\AppData\Local\AVG SafeGuard toolbar
2014-03-17 14:38 . 2014-03-17 14:38 -------- d-----w- c:\windows\ERUNT
2014-03-17 14:20 . 2014-03-17 14:23 -------- d-----w- C:\FRST
2014-03-17 13:06 . 2014-03-17 13:06 -------- d-----w- c:\programdata\ATI
2014-03-17 12:51 . 2010-12-16 12:06 47232 ----a-w- c:\windows\system32\drivers\usbfilter.sys
2014-03-17 12:49 . 2014-03-17 12:49 -------- d-----w- c:\program files (x86)\ATI Technologies
2014-03-17 12:48 . 2014-03-17 12:50 -------- d-----w- c:\program files\ATI Technologies
2014-03-15 20:41 . 2014-01-28 02:32 228864 ----a-w- c:\windows\system32\wwansvc.dll
2014-03-15 20:41 . 2014-01-29 02:32 484864 ----a-w- c:\windows\system32\wer.dll
2014-03-15 20:41 . 2014-01-29 02:06 381440 ----a-w- c:\windows\SysWow64\wer.dll
2014-03-15 20:39 . 2014-02-04 02:32 624128 ----a-w- c:\windows\system32\qedit.dll
2014-03-15 20:39 . 2014-02-04 02:04 509440 ----a-w- c:\windows\SysWow64\qedit.dll
2014-03-15 20:39 . 2014-02-04 02:32 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-03-15 20:39 . 2014-02-04 02:04 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2014-02-21 00:27 . 2014-02-21 00:27 -------- d-----w- c:\users\user\AppData\Local\McClean
2014-02-21 00:14 . 2014-02-21 00:14 -------- d-----w- c:\users\user\.android
2014-02-21 00:12 . 2014-03-17 10:36 -------- d-----w- c:\users\user\AppData\Local\Weather_Warnings_LLC
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-21 08:39 . 2012-08-14 19:13 90015360 ----a-w- c:\windows\system32\MRT.exe
2014-03-17 13:31 . 2011-10-19 09:47 345600 ----a-w- c:\windows\SetLCDStretchMode.exe
2014-03-17 13:31 . 2011-10-19 09:47 407040 ----a-w- c:\windows\HotfixChecker.exe
2014-03-17 12:05 . 2013-12-28 23:45 16152 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
2014-03-15 21:03 . 2012-09-04 11:12 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-15 21:03 . 2012-09-04 11:12 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-03-15 20:23 . 2012-10-19 14:20 50976 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-12-25 08:03 . 2011-06-11 00:15 829264 ----a-w- c:\windows\system32\msvcr100.dll
2013-12-25 08:03 . 2011-06-11 00:15 608080 ----a-w- c:\windows\system32\msvcp100.dll
2013-12-24 23:09 . 2014-02-12 23:37 1987584 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-12-24 22:48 . 2014-02-12 23:37 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HP Deskjet 3050A J611 series (NET)"="c:\program files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" [2011-06-08 2676584]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"RemoteControl10"="c:\program files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe" [2010-09-20 87336]
"CLMLServer"="c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe" [2009-11-02 103720]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-01-20 43848]
"AVG_UI"="c:\program files (x86)\AVG\AVG2014\avgui.exe" [2014-01-22 4962320]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-10-28 49208]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-02-26 336384]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2011-2-8 1136928]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe;c:\program files (x86)\AVG\AVG2014\avgidsagent.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R2 vToolbarUpdater18.0.0;vToolbarUpdater18.0.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 Samsung UPD Service;Samsung UPD Service;c:\windows\System32\SUPDSvc.exe;c:\windows\SYSNATIVE\SUPDSvc.exe [x]
R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys;c:\windows\SYSNATIVE\DRIVERS\SWDUMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys [x]
S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys [x]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsha.sys [x]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys;c:\windows\SYSNATIVE\DRIVERS\avgloga.sys [x]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgmfx64.sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgrkx64.sys [x]
S1 Avgdiska;AVG Disk Driver;c:\windows\system32\DRIVERS\avgdiska.sys;c:\windows\SYSNATIVE\DRIVERS\avgdiska.sys [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys;c:\windows\SYSNATIVE\DRIVERS\avgidsdrivera.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys;c:\windows\SYSNATIVE\DRIVERS\avgldx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys;c:\windows\SYSNATIVE\DRIVERS\avgtdia.sys [x]
S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys;c:\windows\SYSNATIVE\drivers\avgtpx64.sys [x]
S1 SABI;SAMSUNG Kernel Driver For Windows 7;c:\windows\system32\Drivers\SABI.sys;c:\windows\SYSNATIVE\Drivers\SABI.sys [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe;c:\program files (x86)\AVG\AVG2014\avgwdsvc.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 BTWAMPFL;BTWAMPFL;c:\windows\system32\DRIVERS\btwampfl.sys;c:\windows\SYSNATIVE\DRIVERS\btwampfl.sys [x]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\DRIVERS\btwl2cap.sys;c:\windows\SYSNATIVE\DRIVERS\btwl2cap.sys [x]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys;c:\windows\SYSNATIVE\DRIVERS\ETD.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-15 20:25 1150280 ----a-w- c:\program files (x86)\Google\Chrome\Application\33.0.1750.154\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-22 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-04 21:03]
.
2014-03-22 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-12-06 11:52]
.
2014-03-22 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-12-06 11:52]
.
2014-03-22 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
2014-03-22 c:\windows\Tasks\SpeedMaxPc Registration3.job
- c:\windows\system32\rundll32.exe [2009-07-13 01:14]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{11111111-1111-1111-1111-110511071176}]
c:\program files (x86)\Plus-HD-7.5\Plus-HD-7.5-bho64.dll [BU]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2014-01-30 15:05 777032 ----a-w- c:\program files (x86)\Google\Drive\googledrivesync64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-06-25 11895400]
"ETDCtrl"="c:\program files (x86)\Elantech\ETDCtrl.exe" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.co.uk/
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.254 192.168.1.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
AddRemove-SmartPCFix_is1 - c:\program files (x86)\SmartPCFix\unins000.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\system32\\Macromed\\Flash\\FlashUtil64_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_12_0_0_77_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.12"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash32_12_0_0_77.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-03-22  15:57:00
ComboFix-quarantined-files.txt  2014-03-22 15:56
ComboFix2.txt  2014-03-20 17:50
.
Pre-Run: 128,860,356,608 bytes free
Post-Run: 128,336,199,680 bytes free
.
- - End Of File - - E4DF721045065005A1FBA4B0D8DF6C29
2E5DEBB2116B3417023E0D6562D7ED07


#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:56 PM

Posted 23 March 2014 - 09:24 AM


Hello DAC84

I would like to see a report that combofix makes.

extra combofix report
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok
copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 DAC84

DAC84
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:10:56 PM

Posted 23 March 2014 - 05:07 PM

Extra report below. All of those extra 'Live' programs looks suspicious and are listed in add/remove programs. They were installed as standard when we bought the laptop but I've never seen that many entries. Most of the are named with unicode characters so I'm not sure if they're language packs or whatever.

 

Hope you're feeling better, Gringo.

 

?? ??? ?? Windows Live Mesh ActiveX ???
??? ActiveX ?? Windows Live Mesh ???? ??????? ???????
???? ??? Windows Live
???? Windows Live
????? Windows Live
?????? ??????? ?? Windows Live
??????? Windows Live Mesh ActiveX ???
???????? ?????????? Windows Live
?????????? Windows Live
??????????? ?? Windows Live
Adobe Flash Player 12 ActiveX
Adobe Reader XI (11.0.06)
Adobe Shockwave Player 12.0
Agatha Christie - Death on the Nile
Apple Application Support
Apple Software Update
Atheros Client Installation Program
„Windows Live Essentials“
„Windows Live Mail“
„Windows Live Messenger“
„Windows Live“ fotogalerija
Bejeweled 2 Deluxe
Build-a-lot
Catalyst Control Center - Branding
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Control ActiveX Windows Live Mesh pentru conexiuni la distan?a
Controle ActiveX do Windows Live Mesh para Conexões Remotas
CyberLink Media Suite
CyberLink Media+ Player10
CyberLink MediaShow
CyberLink Power2Go
CyberLink PowerDirector
CyberLink YouCam
D3DX10
Delta Force 2
Diner Dash 2 Restaurant Rescue
DivX Setup
Easy Content Share
Easy Display Manager
Easy Migration
Easy Network Manager
Easy SpeedUp Manager
EasyBatteryManager
EasyFileShare
Farm Frenzy
Fast Start
Fotogalerija Windows Live
Galeria de Fotografias do Windows Live
Galeria fotografii uslugi Windows Live
Galerie de photos Windows Live
Galerie foto Windows Live
Galería fotográfica de Windows Live
Google Chrome
Google Drive
Google Toolbar for Internet Explorer
Google Update Helper
HP Deskjet 3050A J611 series Help
HP Photo Creations
HP Update
HPDiagnosticAlert
Insaniquarium Deluxe
Java 7 Update 51
Java Auto Updater
John Deere Drive Green
Junk Mail filter update
Kontrola Windows Live Mesh ActiveX za daljinske veze
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft Motocross Madness
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Movie Color Enhancer
MSVCRT
MSVCRT_amd64
Multimedia POP
Peggle
Penguins!
PhoneShare
Plants vs. Zombies
Poczta uslugi Windows Live
Podstawowe programy Windows Live
Polar Golfer
Pošta Windows Live
Raccolta foto di Windows Live
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
S?????? f?t???af??? t?? Windows Live
Samsung AnyWeb Print
Samsung Printer Live Update
Samsung Recovery Solution 5
Samsung Support Center 1.0
Samsung Universal Print Driver
Samsung Universal Scan Driver
Samsung Update Plus
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
SISShortcut
Skype™ 6.11
SmartPCFix 3.09
Superbike 2000
swMSM
Unity Web Player
User Guide
VC80CRTRedist - 8.0.50727.6195
Visual Studio 2012 x86 Redistributables
WildTangent Games
WildTangent ORB Game Console
Windows Live
Windows Live ??
Windows Live ?? ???
Windows Live ???
Windows Live ????
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fotótár
Windows Live Foto-galerija
Windows Live fotoattelu galerija
Windows Live Fotogalerie
Windows Live Fotogalleri
Windows Live Fotogaléria
Windows Live Fotograf Galerisi
Windows Live Galeria de Fotos
Windows Live Galerija fotografija
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX-kontroll for eksterne tilkoblinger
Windows Live Mesh ActiveX-objekt til fjernforbindelser
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Meshin etäyhteyksien ActiveX-komponentti
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Pošta
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Temel Parçalar
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Liven asennustyökalu
Windows Liven sähköposti
Windows Liven valokuvavalikoima
Windows Media Player Firefox Plugin
Zuma Deluxe


#10 gringo_pr

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Posted 24 March 2014 - 11:25 AM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files
  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here CCleaner
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.
: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
    • report from Hijackthis
    • let me know of any problems you may have had
    • How is the computer doing now?
Gringo
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#11 DAC84

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Posted 24 March 2014 - 02:33 PM

Laptop is running OK, nothing new to report. 

 

Shall I uninstall the various Windows Live programs?

 

MBAM log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.03.24.08
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
user :: USER-PC [administrator]
 
24/03/2014 19:09:35
mbam-log-2014-03-24 (19-09-35).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 226826
Time elapsed: 19 minute(s), 18 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
(end)
 
 
HijackThis log:
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:30:52, on 24/03/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Samsung\Easy Display Manager\WifiManager.exe
C:\windows\SysWOW64\RunDll32.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
C:\Program Files (x86)\Samsung\Samsung Support Center\SSCKbdHk.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\user\Desktop\HijackThis.exe
 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Samsung BHO Helper - {AA609D72-8482-4076-8991-8CDAE5B93BCB} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN2BO1CH6205WK:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1
O4 - Global Startup: Bluetooth.lnk = ?
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Samsung AnyWeb Print - {328ECD19-C167-40eb-A0C7-16FE7634105E} - C:\Program Files\Samsung AnyWeb Print\W2PBrowser.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\windows\system32\atiesrxx.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: Samsung UPD Service - Unknown owner - C:\windows\System32\SUPDSvc.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater18.0.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 9584 bytes
 


#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 25 March 2014 - 08:26 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe"
      O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
When the scan is complete
  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 DAC84

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Posted 26 March 2014 - 07:31 AM

Afternoon Gringo,

 

I ran Eset scanner and it found 6-7 PUPs, which I chose to remove. However my laptop went into standby mode and I lost the chance to save the log. I have since re-ran the scan and it didn't find anything else.

 

I also cleaned up the startup items too as instructed.

 

Anything else or have we finished?



#14 gringo_pr

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Posted 27 March 2014 - 10:50 AM


Hello DAC84

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
:Remove the rest of our tools:

Please download DelFix and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click DelFix.exe.
  • select all options avalible
  • Click the Run button.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
  • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

    CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

    Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

As Java seems to get exploited on a daily basis I advise to disable java in your web browsers - How to disable java in your web browsers - Disable Java



The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
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#15 DAC84

DAC84
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Posted 31 March 2014 - 02:18 AM

Thanks for your help Gringo, I really appreciate it. The laptop is working much better now.




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