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Laptop Won't Shut Down

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#1 willkong


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Posted 16 May 2006 - 07:40 AM

My laptop won't shut down. It just remains functioning even after I try to turn it off. Does anyone know what's the problem and how to fix it? By the way, the problem only ocurred recently. I'm running on Service Pack 1. Thanks.

Edited by willkong, 16 May 2006 - 07:59 AM.

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#2 rookie147


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Posted 16 May 2006 - 09:20 AM

Hi willkong,
Please could you give us some more information about your laptop, eg. make, model etc..

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#3 Albert Frankenstein

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Posted 16 May 2006 - 12:47 PM

Let's take a shot here:

Often XP's exit sound file gets corrupt and if it does not run then XP won't shut down. I am not sure based on what you have told us so far if this is the issue or not, but let's see:

Go to:

Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Sounds tab

Under Program Events scroll down until you see Exit Windows. Highlight Exit Windows by clicking on it once. Then under Sounds choose None. Click Apply and finally OK.

Reboot if possible, or shut down computer and restart manually. Once it is up and running, shut down computer by going to Start > Turn Off Computer. See if it will shut down on it's own now.

If it does, the only difference will be that you will not longer hear the 2 seconds of music that XP usually plays as it shuts down.

Oh, and welcome to BC! :thumbsup:

Edited by Albert Frankenstein, 16 May 2006 - 12:49 PM.


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#4 ThorXP


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Posted 16 May 2006 - 01:33 PM

Also one other thing you can try is just pressing the power button once quickly and releaaseing it. If the computer shuts down like normal then the circutry s/b ok then chances are it is a software problem. Most computers today can be shut down this way the older ones that are just AT's can not.

#5 willkong

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Posted 17 May 2006 - 02:39 AM

It shuts down properly now. I'm still not sure of the problem. Oh well, thanks for the help guys.

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