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Repeated Blue Screen on new build


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#1 segamegadrive

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Posted 17 March 2014 - 07:08 AM

Hello,

 

First and foremost, thank you for taking the time to help me solve this problem.

 

I have built with the following spec:

 

Gigabyte z77-D3H (rev: 1.1)

 

Intel i5-3570k (not overclocked at present)

 

8gb (4x 2gb) VS2GB1333D3 Corsair Value Select 2GB RAM Module 1333MHz DDR3 240pin

 

Ocz stealth psu 500w

 

Windows 7 64 bit

 

Unfortunately, I am experiencing frequent blue screens.

 

I have attached the dump and will appreciate any input as to what might be causing the conflict:

 

 
Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
 
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4b000 PsLoadedModuleList = 0xfffff800`02c88e50
Debug session time: Mon Mar 17 11:26:27.404 2014 (UTC + 0:00)
System Uptime: 0 days 0:45:07.100
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`fffdf018).  Type ".hh dbgerr001" for details
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 50, {fffffa80c5207cf8, 0, fffff80002be3a80, 5}
 
Page 2064e3 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+2b0 )
 
Followup: MachineOwner
---------
 
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa80c5207cf8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002be3a80, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)
 
Debugging Details:
------------------
 
Page 2064e3 not present in the dump file. Type ".hh dbgerr004" for details
 
READ_ADDRESS:  fffffa80c5207cf8 
 
FAULTING_IP: 
nt!MiGetWorkingSetInfo+2b0
fffff800`02be3a80 498b4228        mov     rax,qword ptr [r10+28h]
 
MM_INTERNAL_CODE:  5
 
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
 
BUGCHECK_STR:  0x50
 
PROCESS_NAME:  chrome.exe
 
CURRENT_IRQL:  0
 
TRAP_FRAME:  fffff88003d17860 -- (.trap 0xfffff88003d17860)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000058000000000 rbx=0000000000000000 rcx=0000000fffffffff
rdx=00000000054a4004 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002be3a80 rsp=fffff88003d179f0 rbp=fffff88003d17c60
 r8=fffff8800d27e788  r9=fffff700010af2a8 r10=fffffa80c5207cd0
r11=fffff700010d0468 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
nt!MiGetWorkingSetInfo+0x2b0:
fffff800`02be3a80 498b4228        mov     rax,qword ptr [r10+28h] ds:004d:7cf8=????????????????
Resetting default scope
 
LAST_CONTROL_TRANSFER:  from fffff80002b3ab91 to fffff80002abcf00
 
STACK_TEXT:  
fffff880`03d176f8 fffff800`02b3ab91 : 00000000`00000050 fffffa80`c5207cf8 00000000`00000000 fffff880`03d17860 : nt!KeBugCheckEx
fffff880`03d17700 fffff800`02abafee : 00000000`00000000 fffffa80`086107c0 00000000`00000000 fffffa80`069401a0 : nt! ?? ::FNODOBFM::`string'+0x40f5b
fffff880`03d17860 fffff800`02be3a80 : fffff880`03d17c60 00000000`00000000 000007ff`00000030 fffff880`00000000 : nt!KiPageFault+0x16e
fffff880`03d179f0 fffff800`02e1b6d1 : fffffa80`08456300 00000000`0964cc01 fffffa80`086107c0 fffffa80`00000001 : nt!MiGetWorkingSetInfo+0x2b0
fffff880`03d17a80 fffff800`02abc153 : 00000000`00000b08 fffffa80`086107c0 00000000`00000000 00000000`0345e2a8 : nt! ?? ::NNGAKEGL::`string'+0x52977
fffff880`03d17b70 00000000`76d400ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0345e288 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76d400ea
 
 
STACK_COMMAND:  kb
 
FOLLOWUP_IP: 
nt!MiGetWorkingSetInfo+2b0
fffff800`02be3a80 498b4228        mov     rax,qword ptr [r10+28h]
 
SYMBOL_STACK_INDEX:  3
 
SYMBOL_NAME:  nt!MiGetWorkingSetInfo+2b0
 
FOLLOWUP_NAME:  MachineOwner
 
MODULE_NAME: nt
 
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
 
IMAGE_NAME:  memory_corruption
 
FAILURE_BUCKET_ID:  X64_0x50_nt!MiGetWorkingSetInfo+2b0
 
BUCKET_ID:  X64_0x50_nt!MiGetWorkingSetInfo+2b0
 
Followup: MachineOwner
---------

Edited by hamluis, 24 March 2014 - 09:07 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 compnovo

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Posted 17 March 2014 - 08:13 AM

Hi segamegadrive,

My first suggestion would be to try running with one stick of RAM at a time to see if you have faulty RAM (as your dump file indicates).  You could also try running memtest (from memtest.org), a free memory test application.


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#3 segamegadrive

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Posted 18 March 2014 - 03:57 AM

Hi compnovo,

 

Ran the memtest application and 'pass complete with no errors'.

 

What should I try next?



#4 segamegadrive

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Posted 18 March 2014 - 03:59 AM

Oh and I ran it for 17hours without error.



#5 hamluis

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Posted 18 March 2014 - 07:20 AM

When...was the build put together?

 

When...did the problems begin?

 

Your BSOD data seems to cite chrome, with a STOP 50 error.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#6 segamegadrive

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Posted 19 March 2014 - 04:06 AM

Build was completed 7 days ago.

 

Problems started immediately - had hoped it was just a case of updating drivers.

 

Last crash: this morning.

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by BUTTERFLYCABINET01 (administrator) on 19-03-2014 at 08:58:26
Running from "C:\Users\BUTTERFLYCABINET01\Downloads"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/17/2014 00:55:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: rscagent.dll, version: 0.0.0.0, time stamp: 0x4b99f229
Faulting module name: rscagent.dll, version: 0.0.0.0, time stamp: 0x4b99f229
Exception code: 0x40000015
Fault offset: 0x00013b7e
Faulting process id: 0x634
Faulting application start time: 0xrscagent.dll0
Faulting application path: rscagent.dll1
Faulting module path: rscagent.dll2
Report Id: rscagent.dll3
 
Error: (03/14/2014 02:41:19 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: The specified server cannot perform the requested operation.
.
 
Error: (03/14/2014 02:41:19 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed auto update retrieval of third-party root certificate from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crt> with error: This operation returned because the timeout period expired.
.
 
Error: (03/12/2014 04:49:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: vlc.exe, version: 2.1.3.0, time stamp: 0x00000004
Faulting module name: vlc.exe, version: 2.1.3.0, time stamp: 0x00000004
Exception code: 0xc0000005
Fault offset: 0x000019b0
Faulting process id: 0xdb4
Faulting application start time: 0xvlc.exe0
Faulting application path: vlc.exe1
Faulting module path: vlc.exe2
Report Id: vlc.exe3
 
Error: (03/12/2014 04:38:40 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/12/2014 04:38:40 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (03/13/2013 01:53:36 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (03/13/2013 01:53:31 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (03/13/2013 01:37:16 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (03/13/2013 01:35:57 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
 
System errors:
=============
Error: (03/19/2014 08:40:38 AM) (Source: BugCheck) (User: )
Description: 0x0000000a (0xfffff8c002f64187, 0x0000000000000002, 0x0000000000000001, 0xfffff80002a936d6)C:\Windows\MEMORY.DMP031914-14274-01
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume C:.
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: )
Description: The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume .
 
 
Microsoft Office Sessions:
=========================
Error: (03/17/2014 00:55:07 PM) (Source: Application Error)(User: )
Description: rscagent.dll0.0.0.04b99f229rscagent.dll0.0.0.04b99f2294000001500013b7e63401cf41df9fa0f68eC:\Windows\SysWOW64\rscagent.dllC:\Windows\SysWOW64\rscagent.dll5d0197d5-add3-11e3-af2a-902b34597c57
 
Error: (03/14/2014 02:41:19 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThe specified server cannot perform the requested operation.
 
Error: (03/14/2014 02:41:19 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/503006091D97D4F5AE39F7CBE7927D7D652D3431.crtThis operation returned because the timeout period expired.
 
Error: (03/12/2014 04:49:08 PM) (Source: Application Error)(User: )
Description: vlc.exe2.1.3.000000004vlc.exe2.1.3.000000004c0000005000019b0db401cf3e12fb14a598C:\Program Files (x86)\VideoLAN\VLC\vlc.exeC:\Program Files (x86)\VideoLAN\VLC\vlc.exe3a6ab09c-aa06-11e3-add0-902b34597c57
 
Error: (03/12/2014 04:38:40 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\EaseUS\EaseUS Partition Master 9.3.0\bin\MFC80.DLL
 
Error: (03/12/2014 04:38:40 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\EaseUS\EaseUS Partition Master 9.3.0\bin\MFC80.DLL
 
Error: (03/13/2013 01:53:36 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (03/13/2013 01:53:31 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (03/13/2013 01:37:16 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (03/13/2013 01:35:57 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
 
=========================== Installed Programs ============================
 
12Pay Payroll (Version: 1.15.4)
Active@ UNDELETE Enterprise 8.6 (Version: 8.6)
Attendance Management
BurnAware Free 6.9.3
DAEMON Tools Lite (Version: 4.48.1.0347)
Debugging Tools for Windows (x64) (Version: 6.12.2.633)
Dropbox (Version: 2.6.18)
Etron USB3.0 Host Controller (Version: 0.118)
Fingerprint Reader Driver 2.2.3
Google Chrome (Version: 33.0.1750.154)
Google Update Helper (Version: 1.3.22.5)
Intel® Management Engine Components (Version: 9.5.15.1730)
Intel® Trusted Connect Service Client (Version: 1.31.8.1)
Microsoft Access MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Access Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft DCF MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Excel MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Groove MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft InfoPath MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Lync MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office 32-bit Components 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office OSM UX MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Professional Plus 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - English (Version: 15.0.4420.1017)
Microsoft Office Proofing Tools 2013 - Español (Version: 15.0.4420.1017)
Microsoft Office Shared 32-bit MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Office Shared Setup Metadata MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft OneNote MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Outlook MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft PowerPoint MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Publisher MUI (English) 2013 (Version: 15.0.4420.1017)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.30514)
Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.7600.0.30514)
Microsoft Word MUI (English) 2013 (Version: 15.0.4420.1017)
Outils de vérification linguistique 2013 de Microsoft Office - Français (Version: 15.0.4420.1017)
Platform (Version: 1.42)
Qualcomm Atheros Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 2.1.0.21)
SumatraPDF (Version: 2.4)
VIA Platform Device Manager (Version: 1.42)
VLC media player 2.1.3 (Version: 2.1.3)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 17%
Total physical RAM: 8079.82 MB
Available physical RAM: 6638.69 MB
Total Pagefile: 16157.8 MB
Available Pagefile: 14623.51 MB
Total Virtual: 4095.88 MB
Available Virtual: 3970.02 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:111.59 GB) (Free:49.05 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:0.1 GB) (Free:0.08 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\AIRFORCE2
 
Administrator            BUTTERFLYCABINET01       Guest                    
 
 
**** End of log ****

Attached Files



#7 hamluis

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Posted 19 March 2014 - 11:58 AM

Error: (03/19/2014 08:40:29 AM) (Source: Ntfs) (User: ).
Description: The file system structure on the disk is corrupt and unusable.  Please run the chkdsk utility on the volume .
 

It would be nice if I had the Speccy snapshot link posted, as requested.

 

Louis



#8 segamegadrive

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Posted 21 March 2014 - 12:29 PM

Whoops!

 

Here it is:

http://speccy.piriform.com/results/cTDLnQILgpjfjnbJi4FuVnb


Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Windows\system32>chkdsk
The type of the file system is NTFS.
 
WARNING!  F parameter not specified.
Running CHKDSK in read-only mode.
 
CHKDSK is verifying files (stage 1 of 3)...
  126464 file records processed.
File verification completed.
  66 large file records processed.
  0 bad file records processed.
  2 EA records processed.
  44 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
  165390 index entries processed.
Index verification completed.
  0 unindexed files scanned.
  0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
  126464 file SDs/SIDs processed.
Security descriptor verification completed.
  19464 data files processed.
CHKDSK is verifying Usn Journal...
  37554648 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
 
 117013503 KB total disk space.
  72408748 KB in 106467 files.
     61112 KB in 19465 indexes.
         0 KB in bad sectors.
    233327 KB in use by the system.
     65536 KB occupied by the log file.
  44310316 KB available on disk.
 
      4096 bytes in each allocation unit.
  29253375 total allocation units on disk.
  11077579 allocation units available on disk.
 
C:\Windows\system32>


#9 hamluis

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Posted 21 March 2014 - 12:42 PM

Thanks.

 

FWIW:  Running chkdsk in read-only mode...is of dubious value, IMO.  If it ran on its own...then that's an indicator that you need to run the chkdsk /r command.

 

When you ran Memtest...you ran it with each stick...and then with varying combinationations?  It's time consuming, but that's a small price to pay if we can pin it down to a particular module or RAM slot.

 

I noted that you stated that you are not overclocking now...was the system overclocked when problems began?

 

Memtest86+ - Advanced Memory Diagnostic Tool - http://www.memtest.org/#downiso

 

Memtest86+ Guide-How To's - Overclockers Forums - http://www.overclockers.com/forums/showthread.php?t=409152

 

Louis


Edited by hamluis, 21 March 2014 - 01:00 PM.


#10 segamegadrive

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Posted 24 March 2014 - 04:46 AM

No, never overclocked.

 

I ran memtest with all four sticks in.

 

Should I, thus, try all four sticks in the first ram slot, then the second etc. ?

 

If so, for how long should I leave memtest running on each occasion?

 

Are we sure this is a memory issue?



#11 toscy

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Posted 24 March 2014 - 04:48 AM

Motherboard issue?



#12 segamegadrive

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Posted 24 March 2014 - 04:50 AM

I've also, never changed any of the memory settings in the BIOS.

 

Do you think it may be necessary?



#13 hamluis

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Posted 24 March 2014 - 09:02 AM

To test RAM...you need to test each module separately...in each motherboard slot...then test 2 together...then 3...then 4.

 

IMO, unless you do so, it's unlikely that you can accurately pinpoint the problem, if one exists with the RAM or the board.

 

You have errors that point to a possible RAM problem...and a file system corruption problem that may be the result of a RAM problem or may be the result of a hard drive problem...or may simply indicate that your Windows install is too damaged to function properly.

 

Moving topic to Internal Hardware forum.

 

Louis


Edited by hamluis, 24 March 2014 - 09:07 AM.


#14 segamegadrive

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Posted 24 March 2014 - 10:16 AM

OK.

 

I ran a chkdsk /r on restart which came back OK (no errors so nothing fixed).

 

I will test the RAM and report results. For how long should I leave memtest running which each stick (given that it runs indefinitely)?



#15 segamegadrive

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Posted 24 March 2014 - 10:33 AM

latest crash dump points to tcpip.sys

 

Do you think it is possible that I have a bad Windows install?

 

 
Microsoft ® Windows Debugger Version 6.12.0002.633 AMD64
Copyright © Microsoft Corporation. All rights reserved.
 
 
Loading Dump File [C:\Windows\Minidump\032414-6536-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c17000 PsLoadedModuleList = 0xfffff800`02e54e50
Debug session time: Mon Mar 24 13:19:12.541 2014 (UTC + 0:00)
System Uptime: 0 days 0:03:08.852
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck D1, {fffffac00959e320, 2, 0, fffff88001842618}
 
Probably caused by : tcpip.sys ( tcpip!UdpReceiveDatagrams+68 )
 
Followup: MachineOwner
---------
 
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffffac00959e320, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001842618, address which referenced memory
 
Debugging Details:
------------------
 
 
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ebf0e0
 fffffac00959e320 
 
CURRENT_IRQL:  2
 
FAULTING_IP: 
tcpip!UdpReceiveDatagrams+68
fffff880`01842618 4c8b6320        mov     r12,qword ptr [rbx+20h]
 
CUSTOMER_CRASH_COUNT:  1
 
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
 
BUGCHECK_STR:  0xD1
 
PROCESS_NAME:  System
 
TRAP_FRAME:  fffff880031e7770 -- (.trap 0xfffff880031e7770)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8008772d08 rbx=0000000000000000 rcx=000000000000004c
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001842618 rsp=fffff880031e7900 rbp=fffffa80075e0fb0
 r8=0000000000000000  r9=0000000000000000 r10=000000000002346e
r11=fffff880031e78f8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
tcpip!UdpReceiveDatagrams+0x68:
fffff880`01842618 4c8b6320        mov     r12,qword ptr [rbx+20h] ds:00000000`00000020=????????????????
Resetting default scope
 
LAST_CONTROL_TRANSFER:  from fffff80002c88469 to fffff80002c88f00
 
STACK_TEXT:  
fffff880`031e7628 fffff800`02c88469 : 00000000`0000000a fffffac0`0959e320 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`031e7630 fffff800`02c870e0 : ffff0000`0288f52a fffffac0`0959e300 00000000`00000001 fffffa80`076eb150 : nt!KiBugCheckDispatch+0x69
fffff880`031e7770 fffff880`01842618 : fffffa80`0959e300 fffffa80`075e0fb0 fffffa80`07594820 00000000`00000011 : nt!KiPageFault+0x260
fffff880`031e7900 fffff880`0185e427 : fffffa80`075e0fb0 00000000`00000000 00000000`00000000 00000000`00000000 : tcpip!UdpReceiveDatagrams+0x68
fffff880`031e79f0 fffff880`0185e499 : fffff880`031e7b70 fffff880`01969800 fffff880`031e7b80 fffff880`00480048 : tcpip!IppDeliverListToProtocol+0xf7
fffff880`031e7ab0 fffff880`0185e990 : 00000000`00000000 fffff800`02c90052 00000000`00000001 fffff880`031e7b70 : tcpip!IppProcessDeliverList+0x59
fffff880`031e7b20 fffff880`01837702 : fffffa80`06714b60 fffff800`02f78aef 00000000`00000000 fffffa80`0754e5e0 : tcpip!IppReceiveHeaderBatch+0x231
fffff880`031e7c00 fffff800`02f82527 : fffffa80`0754e5e0 fffff800`02e2c5f8 fffffa80`06714b60 fffffa80`075a1b10 : tcpip!IppLoopbackTransmit+0x72
fffff880`031e7c40 fffff800`02c96161 : fffff800`02f79100 fffff800`02f791ac fffffa80`06714b60 00000000`00000000 : nt!IopProcessWorkItem+0x23
fffff880`031e7c70 fffff800`02f2c166 : 00000000`00000000 fffffa80`06714b60 00000000`00000080 fffffa80`067009e0 : nt!ExpWorkerThread+0x111
fffff880`031e7d00 fffff800`02c67486 : fffff880`02f64180 fffffa80`06714b60 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031e7d40 00000000`00000000 : fffff880`031e8000 fffff880`031e2000 fffff880`031e79b0 00000000`00000000 : nt!KxStartSystemThread+0x16
 
 
STACK_COMMAND:  kb
 
FOLLOWUP_IP: 
tcpip!UdpReceiveDatagrams+68
fffff880`01842618 4c8b6320        mov     r12,qword ptr [rbx+20h]
 
SYMBOL_STACK_INDEX:  3
 
SYMBOL_NAME:  tcpip!UdpReceiveDatagrams+68
 
FOLLOWUP_NAME:  MachineOwner
 
MODULE_NAME: tcpip
 
IMAGE_NAME:  tcpip.sys
 
DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc26e
 
FAILURE_BUCKET_ID:  X64_0xD1_tcpip!UdpReceiveDatagrams+68
 
BUCKET_ID:  X64_0xD1_tcpip!UdpReceiveDatagrams+68
 
Followup: MachineOwner
---------





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