I am hoping someone can help. I got a Dell Inspiron 7537 in October. It's running Windows 8, has an Intel Core i7 processor, 8GB of RAM and a 1TB hard drive. My problem is with the power cord and I am getting fed up. A month or so go it suddenly stopped working. My computer was plugged in at the time and it suddenly went to battery only. Rebooting was useless. Unplugging and replugging it in resulted in it powering the computer for a minute or two and then it would go to battery power. I tried other outlets, same thing. I cannot remove the battery on this laptop, I'd have to remove the entire bottom case to get to it.
Dell has also been useless. Their tech support is 100% CLOSED on weekends and their site said I was not "eligible" for email tech support. My message to their Facebook page was ignored.
Now this is the weird part. Several hours later on the same day it stopped working, it suddenly began working again. It's been fine for all this time. I assumed it was a power issue in my home-my landlord is a cheap, ignorant jerk who refuses to do any work on this place. The building was built in 1948 and much of the wiring is original, and as we found out a year ago after an electrical fire, not up to code.
Anyway, it again stopped working today. Google searches have been a waste of time, I haven't found any information on this issue. I just don't know what it could be, and I can not tolerate it. I work from home and need my computer-without it I have no income. Is there any way to figure out what is going on??? My husband's laptop's power cord is working for him just fine, but his computer is 6 years old with an equally old processor and just 2GB RAM, so I am not convinced it's not a power issue with my home.
Is my computer defective? The cord? Or is it an issue with the power in my home? Please help if you can. Thanks!
Edited by HisGirlFriday, 16 March 2014 - 08:18 PM.