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PlayNow Radio plus a bunch of popups


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3 replies to this topic

#1 TahoeSands

TahoeSands

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  • Local time:08:53 AM

Posted 16 March 2014 - 11:23 AM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16521  BrowserJavaVersion: 10.51.2
Run by William at 9:18:40 on 2014-03-16
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8183.4836 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\Dwm.exe
C:\Program Files\Firebird\Firebird_2_5\bin\fbguard.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Users\William\AppData\Local\TVersity\Media Server\MediaServer.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\ProgramData\Verizon\UA_ar\UtilityApplication.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Firebird\Firebird_2_5\bin\fbserver.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskeng.exe
C:\Users\William\AppData\Roaming\playnowradio\playnowradio\1.3.4.8\playnowradio.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_12_0_0_77_ActiveX.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\notepad.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_77.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_12_0_0_77.exe
C:\Windows\System32\NOTEPAD.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig?hl=en
uURLSearchHooks: YouTube Downloader Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\4.8\youtubedownloaderToolbarIE.dll
BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: IEHlprObj Class: {CE7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Microsoft Visual Studio\Vt6\bin\IEHelper.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: YouTube Downloader Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\4.8\youtubedownloaderToolbarIE.dll
TB: YouTube Downloader Toolbar: {F3FEE66E-E034-436a-86E4-9690573BEE8A} - C:\Program Files (x86)\YouTube Downloader Toolbar\IE\4.8\youtubedownloaderToolbarIE.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
uRun: [uTorrent] "C:\Users\William\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LAUNCH~1.LNK - C:\ProgramData\Verizon\UA_ar\UtilityApplication.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WPN311\wlancfg5.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0051-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_51-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{04A5D1DF-BC83-44E0-B8FA-CCA3645301C4} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{2D1BDD82-3356-4365-A468-A271CA4B9F58} : NameServer = 192.168.1.1
Handler: HTLFP - <Clsid value has no data>
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: vfsp - <Clsid value has no data>
SSODL: WebCheck - <orphaned>
x64-BHO: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - <orphaned>
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [itype] "c:\Program Files\Microsoft IntelliType Pro\itype.exe"
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
x64-Handler: HTLFP - <Clsid value has no data>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: vfsp - <Clsid value has no data>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\William\AppData\Roaming\Mozilla\Firefox\Profiles\u4b3r6us.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - prefs.js: keyword.URL -
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Sony\Media Go\npmediago.dll
FF - plugin: C:\Program Files (x86)\Virtual Earth 3D\npVE3D.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\William\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Users\William\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-11-17 55856]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-17 92160]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-11-16 238080]
R2 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-10-13 249648]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 FirebirdGuardianDefaultInstance;Firebird Guardian - DefaultInstance;C:\Program Files\Firebird\Firebird_2_5\bin\fbguard.exe [2011-12-5 153600]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 134944]
R3 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;C:\Program Files\Firebird\Firebird_2_5\bin\fbserver.exe [2011-12-5 5624320]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-8-6 320040]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 TotRec8;Total Recorder WDM audio filter driver;C:\Windows\System32\drivers\TotRec8.sys [2011-11-29 122448]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2009-2-13 14464]
S2 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-10-21 196176]
S2 SessionLauncher;SessionLauncher;c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe --> c:\Users\ADMINI~1\AppData\Local\Temp\DX9\SessionLauncher.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-9-5 171680]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-3-11 111616]
S3 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCom\RoxMediaDB10.exe [2009-6-26 1124848]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-27 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-28 1255736]
.
=============== Created Last 30 ================
.
2014-03-16 15:24:25 -------- d-----w- C:\FRST
2014-03-16 15:24:08 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{2389D8D2-C5D7-4DA0-9E99-09CE57AB068A}\offreg.dll
2014-03-16 10:30:58 10536864 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{2389D8D2-C5D7-4DA0-9E99-09CE57AB068A}\mpengine.dll
2014-03-15 10:32:57 10536864 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-14 10:31:14 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A9092302-8F08-4395-AF48-8D4F99D8C4E7}\gapaengine.dll
2014-03-12 13:32:13 5777288 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2014-03-12 03:04:43 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-03-12 03:04:43 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-03-11 19:44:27 -------- d-----w- C:\ProgramData\Oracle
2014-03-11 19:43:29 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-03-06 03:02:28 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-03-04 02:51:14 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2014-03-04 02:51:12 -------- d-----w- C:\Program Files\Microsoft Security Client
2014-03-03 07:27:38 -------- d-----w- C:\Users\William\AppData\Roaming\playnowradio
2014-03-02 19:48:38 -------- d-----w- C:\Users\William\AppData\Local\SingularityViewer64
2014-03-02 19:47:07 -------- d-----w- C:\Program Files\Singularity
2014-02-28 19:23:02 10536864 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C9655290-0157-4666-9AF6-4B57D7F3E44E}\mpengine.dll
.
==================== Find3M  ====================
.
2014-03-12 13:32:24 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-12 13:32:24 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-03-01 05:17:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-03-01 05:16:26 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-03-01 04:52:55 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-03-01 04:51:59 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-03-01 04:33:52 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-03-01 04:33:34 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-03-01 04:32:59 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-03-01 04:23:49 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-03-01 04:11:20 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-03-01 03:54:33 5768704 ----a-w- C:\Windows\System32\jscript9.dll
2014-03-01 03:52:43 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-03-01 03:51:53 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-03-01 03:38:26 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-03-01 03:37:35 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-03-01 03:35:11 2041856 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-03-01 03:14:15 4244480 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-03-01 03:10:28 2334208 ----a-w- C:\Windows\System32\wininet.dll
2014-03-01 03:00:08 1964032 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-03-01 02:32:16 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-07 01:23:30 3156480 ----a-w- C:\Windows\System32\win32k.sys
2014-01-29 02:32:18 484864 ----a-w- C:\Windows\System32\wer.dll
2014-01-29 02:06:47 381440 ----a-w- C:\Windows\SysWow64\wer.dll
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
2013-12-24 23:09:41 1987584 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2013-12-24 22:48:32 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll
2013-12-21 09:53:45 548864 ----a-w- C:\Windows\System32\vbscript.dll
2013-12-21 08:56:47 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2010-03-31 18:36:24 81920 ----a-w- C:\Program Files\devcon_amd64.exe
.
============= FINISH:  9:19:40.65 ===============
 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:11:53 AM

Posted 16 March 2014 - 04:34 PM




Hello TahoeSands

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




Malwarebytes Anti-Rootkit

1.Download Malwarebytes Anti-Rootkit
2.Unzip the contents to a folder in a convenient location.
3.Open the folder where the contents were unzipped and run mbar.exe
4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
6.Wait while the system shuts down and the cleanup process is performed.
7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
  • •Internet access
    •Windows Update
    •Windows Firewall
9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
10.Verify that your system is now functioning normally.



Gringo
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#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 19 March 2014 - 08:33 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 March 2014 - 10:29 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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