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Profile service has failed log on.


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#1 trouble at mill

trouble at mill

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Posted 15 March 2014 - 11:49 AM

Hello, I find I cannot log in to my Dell Inspiron, running Win 7, I'm not sure if this is malware related or not, I just get the message "User profile service has failed log on". Has anyone come across this before?. I did a system restore but the problem remains.



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#2 Lornhane

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Posted 15 March 2014 - 11:52 AM

I have actually come across this before. This is usually a problem with the registry.

 

Follow the instructions on the following link and your problem will be resolved. You will need to boot the computer in safe mode to do this.

 

http://support.microsoft.com/kb/947215



#3 trouble at mill

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Posted 15 March 2014 - 03:02 PM

Thanks Lornhane, that seems to have fixed the problem, but messing around in the registry is a bit nerve wracking.



#4 Lornhane

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Posted 15 March 2014 - 05:52 PM

No problem.

 

I understand. If you ever need to mess with the registry again it is always good practice to export the keys that you will be modifying and if something goes wrong you can revert.



#5 XiDiS

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Posted 19 March 2014 - 06:37 PM

I have fixed this problem a bunch of times before.... but coming across a tough one when the system will not boot into safe mode at all. Is there anyway to do this registry edit without being in windows?






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