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#1 wickerman

wickerman

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Posted 15 March 2014 - 06:08 AM

Morning I am having no end of trouble and I am at my wits end I feel like throwing the thing through the window. The problems are numerous.

 

umpteen times a day a box comes up I/E as stopped working, windows will close program. I click on icons on desktop like emails or Google.

nothing happens wont open. Or I get  this file dose' not have a program associated with it for performing this action.

create an association in the default program control panel.

 another is unable to open this internet shortcut the protocol "http" dose' not have a registered program.  also every so often my mouse stops' working, it is enough to drive a man to drink. is there a program I can use for cleaning up my computer, a simple one bearing in mind I am not a genius. 

 

I know I have asked several questions but I hope you can help. (before I start on the drink).



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#2 dc3

dc3

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Posted 15 March 2014 - 10:25 AM

Have you tried using a different browser like Firefox or Google Chrome?

 

Try option one at Windows Seven Forums to resolve the "this file does not have a program associated with it..." problem.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Edited by dc3, 15 March 2014 - 10:31 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 wickerman

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Posted 16 March 2014 - 03:28 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Frank (administrator) on 16-03-2014 at 08:19:34
Running from "C:\Users\Frank\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4JXU61N9"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/16/2014 08:18:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16521, time stamp: 0x53114399
Faulting module name: PSRGU.dll, version: 1.8.0.0, time stamp: 0x531763e0
Exception code: 0xc0000005
Fault offset: 0x0001d00e
Faulting process id: 0x2344
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (03/16/2014 08:17:58 AM) (Source: Application Error) (User: )
Description: Faulting application name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60edb
Faulting module name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60edb
Exception code: 0xc0000005
Fault offset: 0x00032eb1
Faulting process id: 0x1d4c
Faulting application start time: 0xValueApps.exe0
Faulting application path: ValueApps.exe1
Faulting module path: ValueApps.exe2
Report Id: ValueApps.exe3

Error: (03/16/2014 08:17:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16521, time stamp: 0x53114399
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1f60
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (03/16/2014 08:17:40 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16521, time stamp: 0x53114399
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1c0c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (03/16/2014 08:05:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60ecb
Faulting module name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60ecb
Exception code: 0xc0000005
Fault offset: 0x0000000000038485
Faulting process id: 0x1034
Faulting application start time: 0xValueApps.exe0
Faulting application path: ValueApps.exe1
Faulting module path: ValueApps.exe2
Report Id: ValueApps.exe3

Error: (03/16/2014 08:04:25 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16521, time stamp: 0x53114399
Faulting module name: PSRGU.dll, version: 1.8.0.0, time stamp: 0x531763e0
Exception code: 0xc0000005
Fault offset: 0x0001d00e
Faulting process id: 0x460
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (03/16/2014 08:01:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16521, time stamp: 0x53114399
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0xd24
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (03/16/2014 06:44:09 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
The manifest file root element must be assembly.

Error: (03/15/2014 11:09:43 AM) (Source: Application Error) (User: )
Description: Faulting application name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60edb
Faulting module name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60edb
Exception code: 0xc0000005
Fault offset: 0x00033071
Faulting process id: 0x5f8
Faulting application start time: 0xValueApps.exe0
Faulting application path: ValueApps.exe1
Faulting module path: ValueApps.exe2
Report Id: ValueApps.exe3

Error: (03/15/2014 10:53:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60ecb
Faulting module name: ValueApps.exe, version: 1.4.0.3, time stamp: 0x52e60ecb
Exception code: 0xc0000005
Fault offset: 0x0000000000038485
Faulting process id: 0x11f4
Faulting application start time: 0xValueApps.exe0
Faulting application path: ValueApps.exe1
Faulting module path: ValueApps.exe2
Report Id: ValueApps.exe3

System errors:
=============
Error: (03/16/2014 06:15:41 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (03/16/2014 06:15:21 AM) (Source: Microsoft-Windows-EnhancedStorage-EhStorCertDrv) (User: NT AUTHORITY)
Description: Password device is not compatible with Windows.

Error: (03/16/2014 06:15:08 AM) (Source: Microsoft-Windows-EnhancedStorage-EhStorCertDrv) (User: NT AUTHORITY)
Description: Password device is not compatible with Windows.

Error: (03/16/2014 06:15:00 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
iSafeNetFilter

Error: (03/16/2014 06:14:25 AM) (Source: TPM) (User: )
Description: The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

Error: (03/16/2014 06:14:25 AM) (Source: TPM) (User: )
Description: The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

Error: (03/16/2014 06:14:25 AM) (Source: TPM) (User: )
Description: The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further help, please contact the computer manufacturer.

Error: (03/15/2014 10:45:38 AM) (Source: Service Control Manager) (User: )
Description: The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).

Error: (03/15/2014 10:45:37 AM) (Source: Microsoft-Windows-EnhancedStorage-EhStorCertDrv) (User: NT AUTHORITY)
Description: Password device is not compatible with Windows.

Error: (03/15/2014 10:45:30 AM) (Source: Microsoft-Windows-EnhancedStorage-EhStorCertDrv) (User: NT AUTHORITY)
Description: Password device is not compatible with Windows.

Microsoft Office Sessions:
=========================
Error: (03/16/2014 08:18:10 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1652153114399PSRGU.dll1.8.0.0531763e0c00000050001d00e234401cf40f044af7968C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Program Files (x86)\CostMin\PSRGU.dll82847ba8-ace3-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 08:17:58 AM) (Source: Application Error)(User: )
Description: ValueApps.exe1.4.0.352e60edbValueApps.exe1.4.0.352e60edbc000000500032eb11d4c01cf40ef82a1e478C:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\ValueApps.exeC:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\ValueApps.exe7ae0fe30-ace3-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 08:17:48 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1652153114399ntdll.dll6.1.7601.18247521ea8e7c0000374000ce7531f6001cf40f03607c3e8C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dll751c23f8-ace3-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 08:17:40 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1652153114399ntdll.dll6.1.7601.18247521ea8e7c0000374000ce7531c0c01cf40ef81f51248C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dll70b74b08-ace3-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 08:05:31 AM) (Source: Application Error)(User: )
Description: ValueApps.exe1.4.0.352e60ecbValueApps.exe1.4.0.352e60ecbc00000050000000000038485103401cf40ee61595400C:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exeC:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exebdf5cae0-ace1-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 08:04:25 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1652153114399PSRGU.dll1.8.0.0531763e0c00000050001d00e46001cf40ee58248ff8C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Program Files (x86)\CostMin\PSRGU.dll96d6f218-ace1-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 08:01:54 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1652153114399ntdll.dll6.1.7601.18247521ea8e7c0000374000ce753d2401cf40ed84de4df0C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\ntdll.dll3c5e3990-ace1-11e3-b294-e0cb4e4e05b4

Error: (03/16/2014 06:44:09 AM) (Source: SideBySide)(User: )
Description: C:\Program Files\WinZip\adxloader.dll.ManifestC:\Program Files\WinZip\adxloader.dll.Manifest2

Error: (03/15/2014 11:09:43 AM) (Source: Application Error)(User: )
Description: ValueApps.exe1.4.0.352e60edbValueApps.exe1.4.0.352e60edbc0000005000330715f801cf403c9895f6b0C:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\ValueApps.exeC:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\ValueApps.exe4f157760-ac32-11e3-b337-e0cb4e4e05b4

Error: (03/15/2014 10:53:31 AM) (Source: Application Error)(User: )
Description: ValueApps.exe1.4.0.352e60ecbValueApps.exe1.4.0.352e60ecbc0000005000000000003848511f401cf403c976083f0C:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exeC:\Users\Frank\AppData\Local\Conduit\ValueApps\IE\64\ValueApps.exe0bb634e8-ac30-11e3-b337-e0cb4e4e05b4

CodeIntegrity Errors:
===================================
  Date: 2014-02-02 10:24:12.090
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7601.17514_none_36e20fd4506111dd\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:11.953
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7601.17514_none_36e20fd4506111dd\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:11.816
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7601.17514_none_36e20fd4506111dd\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:11.621
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7600.16385_none_34b0fc0c53728e43\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:11.484
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7600.16385_none_34b0fc0c53728e43\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:11.346
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-securestartup-core_31bf3856ad364e35_6.1.7600.16385_none_34b0fc0c53728e43\fveapibase.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:03.008
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-s..trics-sensoradapter_31bf3856ad364e35_6.1.7600.16385_none_13881e44d6ccca6b\winbiosensoradapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:02.871
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-s..trics-sensoradapter_31bf3856ad364e35_6.1.7600.16385_none_13881e44d6ccca6b\winbiosensoradapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:02.735
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-s..trics-sensoradapter_31bf3856ad364e35_6.1.7600.16385_none_13881e44d6ccca6b\winbiosensoradapter.dll because the set of per-page image hashes could not be found on the system.

  Date: 2014-02-02 10:24:00.442
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows.old.000\Windows\winsxs\x86_microsoft-windows-s..rics-storageadapter_31bf3856ad364e35_6.1.7600.16385_none_d67ca3c3b6af653e\winbiostorageadapter.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

µTorrent (Version: 3.4.0.30635)
AbiWord 2.8.6 (Version: 2.8.6)
Adblock Plus for IE (32-bit and 64-bit) (Version: 1.1)
Adblock Plus for IE (Version: 1.1)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.70)
Adobe Flash Player 12 Plugin (Version: 12.0.0.43)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
AVS Document Converter 2.2.8 (Version: 2.2.8.225)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite DCP-J315W (Version: 1.0.3.0)
calibre (Version: 1.22.0)
CCleaner (Version: 4.10)
CostMin (Version: 3.1.0.1281)
D3DX10 (Version: 15.4.2368.0902)
Defraggler (Version: 2.17)
ePub Reader for Windows version 4.1 (Version: 4.1)
EVEREST Ultimate Edition v5.50 (Version: 5.50)
Google Earth (Version: 7.1.2.2041)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4805.320)
Google Update Helper (Version: 1.3.22.3)
IE New Window Maximizer 2.3
Java 7 Update 25 (Version: 7.0.250)
Java Auto Updater (Version: 2.1.9.5)
Junk Mail filter update (Version: 16.4.3522.0110)
Logitech for Business Webcam Software (Version: 12.10.1098)
Logitech for Business Webcam Software Driver Package (Version: 12.10.1044)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Mouse and Keyboard Center (Version: 2.0.162.0)
Microsoft Office Word Viewer 2003 (Version: 11.0.8173.0)
Microsoft OneDrive (Version: 17.0.4024.1220)
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Mobogenie
Movie Maker (Version: 16.4.3522.0110)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mysearchdial
NVIDIA Control Panel 307.83 (Version: 307.83)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA Graphics Driver 307.83 (Version: 307.83)
NVIDIA Install Application (Version: 2.1002.109.706)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
OpenOffice.org 3.4.1 (Version: 3.41.9593)
Photo Common (Version: 16.4.3522.0110)
Photo Gallery (Version: 16.4.3522.0110)
Recuva (Version: 1.47)
Revo Uninstaller 1.95 (Version: 1.95)
Revo Uninstaller Pro 3.0.8 (Version: 3.0.8)
Samsung Story Album Viewer (Version: 1.0.0.13054_1)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.29.0)
SavingsBull (Version: SavingsBull)
SavingsbullFilter (Version: 1.0.0.0)
SerialTrunc (Version: 2014.02.26.045520)
Settings Manager (Version: 5.0.0.11471)
Sky Go Desktop
Skype Click to Call (Version: 6.11.13348)
Skype™ 6.11 (Version: 6.11.102)
Software Version Updater (Version: 1.1.3.8)
Speccy (Version: 1.25)
Spybot - Search & Destroy (Version: 1.6.2)
ValueApps (Version: 1.4.0.3)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
VO Package (Version: 1.0.0.0)
Windows Live Communications Platform (Version: 16.4.3522.0110)
Windows Live Essentials (Version: 16.4.3522.0110)
Windows Live Family Safety (Version: 16.4.3522.0110)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3522.0110)
Windows Live Mail (Version: 16.4.3522.0110)
Windows Live Messenger (Version: 16.4.3522.0110)
Windows Live MIME IFilter (Version: 16.4.3522.0110)
Windows Live Photo Common (Version: 16.4.3522.0110)
Windows Live PIMT Platform (Version: 16.4.3522.0110)
Windows Live SOXE (Version: 16.4.3522.0110)
Windows Live SOXE Definitions (Version: 16.4.3522.0110)
Windows Live UX Platform (Version: 16.4.3522.0110)
Windows Live UX Platform Language Pack (Version: 16.4.3522.0110)
Windows Live Writer (Version: 16.4.3522.0110)
Windows Live Writer Resources (Version: 16.4.3522.0110)
WinZip 15.0 (Version: 15.0.9302)
WinZip 17.0 (Version: 17.0.10381)
WOT for Internet Explorer (Version: 12.8.2.0)
YourFileDownloader (Version: 1.4.0)
ZoneAlarm Security Toolbar  (Version: 1.8.22.0)
========================= Minidump Files ==================================

No minidump file found

**** End of log ****



#4 wickerman

wickerman
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Posted 16 March 2014 - 03:52 AM

I am sorry but I don't understand it, a box just came up and says' my browser security wont let t the editor access this information

it say click ctrl/ cmd+v.  what is  cmd.


Edited by wickerman, 16 March 2014 - 03:52 AM.


#5 wickerman

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Posted 16 March 2014 - 03:55 AM

file:///C:/Users/Frank/Pictures/Capture%20%20speccy%20file.JPG

#6 dc3

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Posted 16 March 2014 - 01:03 PM

I see that you have Malwarebytes installed.  Open it and update the definitions and run the quick scan.  Please post the log when the scan is finished.

 

Please download AdwCleaner and run it.
 
An image like the one below will open, click on Scan.
 
adwcleaner11_zps48314883.png
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  
 
You will receive a message telling you that all programs will be close so that the infections can be removed.  Click on Ok.
 
When cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your next post.
 
 

 
Double click on the download and choose to run the program.
 
A screen similar to the one below will open, click any key to run the program.
 
securitycheck_zpscfb86945.png
 
When the scan is finished there will be a log, copy and then paste your log in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 wickerman

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Posted 17 March 2014 - 01:36 AM

Morning A. hope you don't. mind I cant' spell the rest of it'

i have done a adware log. and a screen 317.
but I an struggling to send them to you I have sent these but I don't know if you can open them. If there wrong .
and you explain how to do it I will post them again.

 

Pasted Adware data into post - Hamluis.

 

# AdwCleaner v3.022 - Report created 17/03/2014 at 05:58:01
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Frank - FRANK-PC
# Running from : C:\Users\Frank\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\NT8XTVH3\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

Service Deleted : iSafeNetFilter
Service Deleted : MgAssistService

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\wincert
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\HomeTab
Folder Deleted : C:\Program Files (x86)\Mobogenie
Folder Deleted : C:\Program Files (x86)\Nosibay
Folder Deleted : C:\Program Files (x86)\System Speedup
Folder Deleted : C:\Program Files (x86)\Common Files\Umbrella
Folder Deleted : C:\Windows\Installer\{813BA625-B0FA-48D8-9B75-59759C88C219}
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\HomeTab
Folder Deleted : C:\Program Files\Level Quality Watcher
Folder Deleted : C:\Users\Frank\AppData\Local\Conduit
Folder Deleted : C:\Users\Frank\AppData\Local\ext_offermosquito
Folder Deleted : C:\Users\Frank\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Frank\AppData\Local\Oxy
Folder Deleted : C:\Users\Frank\AppData\Local\SearchProtect
Folder Deleted : C:\Users\Frank\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\Frank\AppData\Local\torch
Folder Deleted : C:\Users\Frank\AppData\LocalLow\HomeTab
Folder Deleted : C:\Users\Frank\AppData\LocalLow\SimplyTech
Folder Deleted : C:\Users\Frank\AppData\LocalLow\Torntv V7.0
Folder Deleted : C:\Users\Frank\AppData\Roaming\Common\LuaRT
Folder Deleted : C:\Users\Frank\AppData\Roaming\DataMgr
Folder Deleted : C:\Users\Frank\AppData\Roaming\goforfiles
Folder Deleted : C:\Users\Frank\AppData\Roaming\Intermediate
Folder Deleted : C:\Users\Frank\AppData\Roaming\Nosibay
Folder Deleted : C:\Users\Frank\AppData\Roaming\SSync
Folder Deleted : C:\Users\Frank\AppData\Roaming\System Speedup
Folder Deleted : C:\Users\Frank\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Frank\AppData\Roaming\VOPackage
Folder Deleted : C:\Users\Frank\AppData\Roaming\yourfiledownloader
Folder Deleted : C:\Users\Frank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Mobogenie
Folder Deleted : C:\Users\Frank\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage
Folder Deleted : C:\Users\Frank\Documents\Mobogenie
Folder Deleted : C:\Users\UpdatusUser\AppData\Local\torch
Folder Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\ValueApps
Folder Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\Extensions\{94CD2CC3-083F-49BA-A218-4CDA4B4829FD}
File Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\Extensions\om@offermosquito.com.xpi
File Deleted : C:\END
File Deleted : C:\Users\Frank\AppData\Local\omesuperv.exe
File Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\invalidprefs.js
File Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\searchplugins\buenosearch.xml
File Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\user.js
File Deleted : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\user.js
File Deleted : C:\Windows\System32\Tasks\Browser Updater
File Deleted : C:\Windows\Tasks\MySearchDial.job
File Deleted : C:\Windows\System32\Tasks\MySearchDial
File Deleted : C:\Windows\System32\Tasks\ProtectedSearch

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hbcennhacfaagdopikcegfcobcadeocj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\icdlfehblmklkikfigmjhbmmpmkmpooj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pfndaklgolladniicklehhancnlgocpp
Key Deleted : HKLM\SOFTWARE\Classes\AppID\HomeTab.DLL
Key Deleted : HKLM\SOFTWARE\Classes\esrv.mysearchdialesrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.mysearchdialesrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd
Key Deleted : HKLM\SOFTWARE\Classes\Updater.AmiUpd.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HomeTab_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HomeTab_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bitguard.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\bprotect.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browserdefender.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\browserprotect.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Mobogenie.exe
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]
Value Deleted : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x64]
Value Deleted : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x86]
Value Deleted : HKLM\SYSTEM\ControlSet002\Control\Session Manager\AppCertDlls [x64]
Value Deleted : HKLM\SYSTEM\ControlSet002\Control\Session Manager\AppCertDlls [x86]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{01994268-3C10-4044-A1EA-7A9C1B739A11}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{3FC27B34-0C19-49DA-875E-1875DDD4A6B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{82B16A3D-F03E-4565-A532-666B219C9A53}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D40753C7-8A59-4C1F-BE88-C300F4624D5B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220522132290}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C776D7F4-BA85-4B75-AAFC-3A0A11FE6E36}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660566136690}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{82B16A3D-F03E-4565-A532-666B219C9A53}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3BC93E76-92F8-5FDA-B676-5AFEE3735BF1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{82B16A3D-F03E-4565-A532-666B219C9A53}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{82B16A3D-F03E-4565-A532-666B219C9A53}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{3BC93E76-92F8-5FDA-B676-5AFEE3735BF1}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{460C3D19-B3D4-4964-A550-77D263B0CCCB}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BFFED5CA-8BDF-47CC-AED0-23F4E6D77732}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{84FF7BD6-B47F-46F8-9130-01B2696B36CB}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{5C176BA0-6FC0-4EBD-8ACF-24AC592506B6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{93DBF2BB-A2B3-4683-A92E-57E60751F346}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A928E66C-F501-4E66-9953-855C712F93B2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{F63AAEDC-3602-49EF-AA45-262380A98980}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{22222222-2222-2222-2222-220522132290}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8DA8B89E-0C65-403B-8231-AB22ECFA0687}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A928E66C-F501-4E66-9953-855C712F93B2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B0E28FA0-DF07-44B6-95CE-48BE26DB9266}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C58D664A-3DBC-4925-AE74-0382007DF113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C776D7F4-BA85-4B75-AAFC-3A0A11FE6E36}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E6B4EE8F-C38E-4994-BE28-229A3F92262C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FCA8936E-403A-4487-A966-70F80F1D5A6A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660566136690}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{93DBF2BB-A2B3-4683-A92E-57E60751F346}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{460C3D19-B3D4-4964-A550-77D263B0CCCB}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{93DBF2BB-A2B3-4683-A92E-57E60751F346}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CFD485F0-96BD-47CD-BB6D-CD7DDA95F102}
Key Deleted : HKCU\Software\BabSolution
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Nosibay
Key Deleted : HKCU\Software\OfferMosquito
Key Deleted : HKCU\Software\powerpack
Key Deleted : HKCU\Software\simplytech
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\YourFileDownloader
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKCU\Software\AppDataLow\Software\Search Settings
Key Deleted : HKCU\Software\AppDataLow\Software\simplytech
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\InstallCore
Key Deleted : HKLM\Software\YourFileDownloader
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mobogenie
Key Deleted : [x64] HKLM\SOFTWARE\Iminent
Key Deleted : [x64] HKLM\SOFTWARE\Savings Bull
Key Deleted : [x64] HKLM\SOFTWARE\SavingsBull Filter
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{813BA625-B0FA-48D8-9B75-59759C88C219}
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~3\wincert\win64c~1.dll
Key Deleted : HKLM\Software\Classes\Installer\Features\526AB318AF0B8D84B9579557C9882C91
Key Deleted : HKLM\Software\Classes\Installer\Products\526AB318AF0B8D84B9579557C9882C91

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16521

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [Search Bar]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Search [Search Page]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl [(Default)]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v27.0.1 (en-US)

[ File : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\8izbfbqz.default\prefs.js ]

[ File : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\992gsoov.default\prefs.js ]

Line Deleted : user_pref("CT3309350.searchProtector.notifyChanges", "{\"dataType\":\"string\",\"data\":\"false\"}");
Line Deleted : user_pref("browser.search.defaultengine", "Web Search");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "SafeSearch Web Search");
Line Deleted : user_pref("extensions.D3oL7XK.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"txtlnkusaolp00000800\")>-1||url.indexOf(\"sum[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_channels.expiration", "Fri Feb 01 2030 00:00:00 GMT+0000 (GMT Standard T[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_channels.value", "%7B%22app0%22%3A%22app0%22%2C%22app49074%22%3A%22app49[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_css.expiration", "Wed Jan 29 2014 09:48:00 GMT+0000 (GMT Standard Time)"[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_css.value", "%22.%25CSSClass%25%20%7B%5Cn%5Ctdisplay%3Anone%3B%5Cn%7D%5C[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_geolocation.expiration", "Tue Feb 04 2014 09:48:01 GMT+0000 (GMT Standar[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_geolocation.value", "%22GB%22");
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_metadata.expiration", "Wed Jan 29 2014 09:48:01 GMT+0000 (GMT Standard T[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.cookie.CrossriderNotifier_metadata.value", "%7B%22appId%22%3A49074%2C%22appName%22%3A%22The%20weDo[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.description", "Enhance your search results with direct download links and information for apps and[...]
Line Deleted : user_pref("extensions.ab1ac2ff78e514bb68bf887f1d567919a4bb97481aead4c2ea62be25e264651bbcom49074.49074.internaldb.Resources_meta.value", "%7B%22extension.css%22%3A%7B%22id%22%3A479259%2C%22ver%22%3A1%2[...]
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[ File : C:\Users\Frank\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\prefs.js ]

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Line Deleted : user_pref("browser.search.defaultengine", "Web Search");

*************************

AdwCleaner[R10].txt - [19876 octets] - [08/12/2013 11:19:20]
AdwCleaner[R11].txt - [11466 octets] - [17/01/2014 11:22:38]
AdwCleaner[R12].txt - [35718 octets] - [17/03/2014 05:52:44]
AdwCleaner[R4].txt - [23009 octets] - [12/10/2013 10:10:19]
AdwCleaner[R5].txt - [23070 octets] - [12/10/2013 10:11:50]
AdwCleaner[R6].txt - [23131 octets] - [12/10/2013 10:17:40]
AdwCleaner[R7].txt - [11054 octets] - [13/11/2013 07:52:38]
AdwCleaner[R8].txt - [1222 octets] - [14/11/2013 18:32:29]
AdwCleaner[R9].txt - [1343 octets] - [14/11/2013 18:37:26]
AdwCleaner[S10].txt - [34221 octets] - [17/03/2014 05:58:01]
AdwCleaner[S4].txt - [22826 octets] - [12/10/2013 10:18:49]
AdwCleaner[S5].txt - [10879 octets] - [13/11/2013 08:04:32]
AdwCleaner[S6].txt - [1284 octets] - [14/11/2013 18:33:10]
AdwCleaner[S7].txt - [1404 octets] - [14/11/2013 18:38:04]
AdwCleaner[S8].txt - [18338 octets] - [08/12/2013 11:20:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S10].txt - [34586 octets] ##########

Attached Files


Edited by hamluis, 17 March 2014 - 09:35 AM.


#8 dc3

dc3

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Posted 17 March 2014 - 10:30 AM

Go to Windows Seven Forums and follow their instructions to resolve the problem with "This file does not have a program associated with it for performing this action".

 

Please let me know how the computer is running after this.

 

By the way... my user name is dc3, arachibutyrophobia is my member title.


Edited by dc3, 17 March 2014 - 10:32 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 wickerman

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Posted 18 March 2014 - 06:53 AM

Good Morning  dc3 please except my apologies .I did as you suggested and went on windows 7 forum and followed the instructions' will let you know how I go on.as you know I ran adware (did you get my logs by the way)and also the other one and I must say it seems better already.i also ran malware, I hope its' not wishful thinking but it seems better and faster. Now. Nice talking to you   dc3



#10 dc3

dc3

    Bleeping Treehugger


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  • Local time:08:08 PM

Posted 18 March 2014 - 10:39 AM

The MiniToolBox is giving indications that there is a problem with Internet Explorer?

 

Are you having problems with Internet Explorer?

 

What version are you running?

 

How did the Windows Seven Forums repair work?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 wickerman

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Posted 19 March 2014 - 03:00 AM

windows 7 seems to have done something it seems better.   my main problem is internet explorer.at least 6 times a day while I am on the computer a message comes up,

I/E as stopped working .I am on I/E 11 but I don't' remember putting it on could it be a update.



#12 dc3

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Posted 19 March 2014 - 11:09 AM

The changes that you have noticed will not revert back, so you can rest assured that the better performance will last, at least until you accumulate a similar amount of junk in the future.

 

You can delete IE 11, this will cause IE to automatically roll back to the previous version.  You can find instructions here.

 

Have you tried a different browser, like Firefox, Chrome, etc.?


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#13 wickerman

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Posted 20 March 2014 - 04:07 AM

Morning dc3. I followed your link but when I get on view installed updates there is no I/E there. but there is a turn  windows features on/off. when I clicked on it I/E11.

is there so I turned it off.(unchecked the box) when I looked again just now it was ticked again.now what.do I do ???.



#14 dc3

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Posted 20 March 2014 - 01:52 PM

Go to this Windows website, it should automatically show what version of IE you are running.  Please post what you find.


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#15 wickerman

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Posted 21 March 2014 - 03:13 AM

Morning DC3 I bet your sick of me.I followed your link it says' I am on I/E 11.i took a snip of it. to post to you when I clicked on it I got Yahoo home page. When I try to click on I/E I get Yahoo home page .when I go to set default programs' I set it to I/E.
but it still comes up Yahoo home page. I am on Sky broadband and they have amalgamated with Yahoo. But that shouldn't matter I don't
think,whats going on.




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