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5 replies to this topic

#1 Ascendancy

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Posted 15 May 2006 - 10:41 PM

Cant fix my comp of everything :/ anyone know what to delete / fix?

Logfile of HijackThis v1.99.1
Scan saved at 10:39:03 PM, on 5/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows NT\Accessories\wordpad.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.hotmail.com
R3 - Default URLSearchHook is missing
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

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#2 Jag11

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Posted 15 May 2006 - 11:37 PM

Hi and welcome to BleepingComputer Posted Image

I'm Jet Ian Posted Image, and I will be handling your log to help you get it cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

We also recommend that you Subscribe to this thread so that when I or the other experts replied, you will get an email notification. To do this: Click on Posted Image then Posted Image and make sure you set it to Immediate Email Notification.
Posted Image
Proud member of ASAP and UNITE since 2006.
Everyone wants to go to heaven, but no one wants to die.

.

#3 Jag11

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Posted 15 May 2006 - 11:46 PM

Thanks for waiting :thumbsup:

===

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

You currently have Norton and BitDefender, please uninstall one and leave the other one.

===

I notice that you have Spyware Doctor running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. You can re-enable this when your computer is already clean.

Disable Spyware Doctor
  • Open Spyware Doctor.
  • Click the OnGuard button on the left side.
  • Uncheck Activate OnGuard.
===

Click Start Control Panel Add/Remove Programs, and then remove the following program/s (if present):
  • SpywareBot
===

Please open HijackThis, click Do a system scan only, and then place a checkmark beside each of these entries:

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [SpywareBot] C:\Program Files\SpywareBot\SpywareBot.exe -boot

After placing all the checkmarks, close all windows (except HJT), and then hit Fix Checked. When it finishes, exit HJT.

===

Delete this folder (if found) :

C:\Program Files\SpywareBot\

===

Clear IE's Cookies and Cache
  • Close all instances of Outlook Express and Internet Explorer.
  • Go to Control Panel Internet Options General tab.
  • Click the Delete Cookies.
  • Next to it, Click the Delete Files button.
  • When prompted, place a check in: Delete all offline content, click OK.
Clear Firefox' Cookies ( in case you also have the Firefox browser )
  • Open Firefox.
  • Click Tools Options.
  • Click the Privacy tab, then the Cookies tab.
  • Click the Clear Cookies Now button.
  • Then click OK to exit.
Clean Temporary Files
  • Go to Start Run type: cleanmgr OK.
  • Choose (C:) and then click OK.
  • Make sure these are the only ones that are checked :
    • Temporary Internet Files
    • Temporary Files
    • Recycle Bin
  • Click OK to remove them.
  • Click Yes to confirm the deletion.
=====================================

Run an online scan at Panda's ActiveScan
  • Please go here and perform a full system scan. (use Internet Explorer)
  • Once you are on the Panda site click the Scan your PC button.
  • A new window will open...click the big Check Now button.
  • Enter your Country.
  • Enter your State/Province.
  • Enter your Valid Email and click send.
  • Select either Home User or Company.
  • Click the big Scan Now button.
  • If it wants to install an ActiveX component allow it.
  • It will start downloading the files it requires for the scan.
  • Click on Local Disks to start the scan.
  • Once finished, click see report, then click Save report.
NOTE: Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.

=====================================

In your next reply, please include these log(s):
  • HijackThis log (new)
  • Panda

Posted Image
Proud member of ASAP and UNITE since 2006.
Everyone wants to go to heaven, but no one wants to die.

.

#4 Ascendancy

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Posted 16 May 2006 - 07:17 AM

hjs -
Logfile of HijackThis v1.99.1
Scan saved at 7:15:39 AM, on 5/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityresponse.symantec.com/avcenter/fix_homepage
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.hotmail.com
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe



panda log -
Incident Status Location

Spyware:Cookie/888 Not disinfected C:\Documents and Settings\bleep Viruse\Application Data\Mozilla\Firefox\Profiles\myt9y2qp.default\cookies.txt[.888.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\bleep Viruse\Application Data\Mozilla\Firefox\Profiles\myt9y2qp.default\cookies.txt[.doubleclick.net/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\bleep Viruse\Application Data\Mozilla\Firefox\Profiles\myt9y2qp.default\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/GoClick Not disinfected C:\Documents and Settings\LocalService\Application Data\Mozilla\Firefox\Profiles\5ncbswx7.default\cookies.txt[c.goclick.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\c3lqlxia.default\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\c3lqlxia.default\cookies.txt[.doubleclick.net/]
Virus:Bck/IRCBot.WJ Disinfected C:\iexplore.exe
Adware:adware/adlogix Not disinfected C:\Program Files\adlcontrolcomp.xml
Adware:Adware/Maxifiles Not disinfected C:\Program Files\InetGet2\gimmysmileysB.exe
Virus:Bck/IRCBot.WJ Disinfected C:\Setup.exe
Virus:Bck/IRCBot.WJ Disinfected C:\WINDOWS\system32\rar.exe
Virus:Trj/Downloader.ILI Disinfected C:\WINDOWS\system32\w46a2d70.dll

#5 Jag11

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Posted 16 May 2006 - 07:28 AM

Clear Firefox' Cookies
  • Open Firefox.
  • Click Tools Options.
  • Click the Privacy tab, then the Cookies tab.
  • Click the Clear Cookies Now button.
  • Then click OK to exit.
=====================================

Click Start Control Panel Add/Remove Programs, and then remove the following program/s (if present):
  • InetGet2
=====================================

Download Killbox
  • Save it to your Desktop.
  • In the event you already have Killbox, this is a new version that I need you to download.
  • Double-click Killbox.exe to run it.
  • Select Delete on Reboot.
  • Click on the All Files button.
  • Copy the words below (blue) by highlighting all of them and pressing Ctrl + C on your keyboard.

    C:\iexplore.exe
    C:\Program Files\adlcontrolcomp.xml
    C:\Program Files\InetGet2\
    C:\Setup.exe
    C:\WINDOWS\system32\rar.exe
    C:\WINDOWS\system32\w46a2d70.dll

  • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  • Click the red-and-white Delete File button. Click Yes when prompted to restart your computer. Click OK at any PendingFileRenameOperations prompt.
NOTES :
  • If your computer does not restart automatically, please restart it manually.
  • If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.
=====================================

Then post back one last Hijackthis log for me to review. Also tell us how are things running now! :thumbsup:
Posted Image
Proud member of ASAP and UNITE since 2006.
Everyone wants to go to heaven, but no one wants to die.

.

#6 Jag11

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Posted 23 May 2006 - 04:20 AM

Due to the lack of feedback, this topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Regards,
Jet Ian

Posted Image
Proud member of ASAP and UNITE since 2006.
Everyone wants to go to heaven, but no one wants to die.

.




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