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Unable to open or copy some files after virus

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8 replies to this topic

#1 3D-photo


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Posted 13 March 2014 - 07:16 PM

I have a computer that was infected and cleaned by someone else so I don't know what was on it but now many of the document files cannot be coppied or opened. If I try to copy files I get the error


cannot copy Access denied make sure the disk is not full or write protected and that the file is not in use


I have taken ownership of the drive and most of the files will copy or open but several hundred will not

Edited by hamluis, 14 March 2014 - 08:25 AM.
Moved from XP to Am I Infected - Hamluis.

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#2 mattsowders1989


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Posted 13 March 2014 - 08:50 PM

Seems like the infection(s) arent completely gone... id try to run the following that you can download here at bleepingcomputer:


Malwarebytes Anti-Malware


Junkware removal tool


after you run those scans, post the logs from them. after posting them, google ESET online scanner and do a scan with that, then post the logs from it. all that may take care of your problem,. but if not, their are many other things we can try

#3 mattsowders1989


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Posted 13 March 2014 - 08:52 PM

You say "drive", is it just a secondary drive? if so, you may want to run a check disk on it to check for any damaged sectors

#4 3D-photo

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Posted 14 March 2014 - 12:10 PM

I have scanned with all of the above and let them clean what they found but still the same problem. The drive is the boot drive and is Windows XP Pro. I have tried putting the drive in a windows 7 computer and get the same results.

#5 dls62


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Posted 14 March 2014 - 01:07 PM

Hi 3D-photo,


Can you copy and paste the content of the logs from the scans you performed.  That will give us valuable information about the malware that has been on your computer and provide some direction for further advice and assitance that we can give.



#6 3D-photo

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Posted 14 March 2014 - 01:30 PM

# AdwCleaner v3.022 - Report created 13/03/2014 at 20:25:39
# Updated 13/03/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Martan - POMO
# Running from : C:\Ctemp\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Found C:\AI_RecycleBin
Folder Found C:\Documents and Settings\All Users\Application Data\SweetIM
Folder Found C:\Program Files\BearShare Applications
Folder Found C:\Program Files\Conduit
Folder Found C:\Program Files\MyPC Backup
Folder Found C:\Program Files\SweetIM
Folder Found C:\WINDOWS\system32\AI_RecycleBin

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKLM\Software\Bandoo
Key Found : HKLM\SOFTWARE\Classes\AppID\{1301A8A5-3DFB-4731-A162-B357D00C9644}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Found : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Found : HKLM\SOFTWARE\Classes\AppID\BandooCore.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\BandooCore.BandooCore
Key Found : HKLM\SOFTWARE\Classes\BandooCore.BandooCore.1
Key Found : HKLM\SOFTWARE\Classes\BandooCore.ResourcesMngr
Key Found : HKLM\SOFTWARE\Classes\BandooCore.ResourcesMngr.1
Key Found : HKLM\SOFTWARE\Classes\BandooCore.SettingsMngr
Key Found : HKLM\SOFTWARE\Classes\BandooCore.SettingsMngr.1
Key Found : HKLM\SOFTWARE\Classes\BandooCore.StatisticMngr
Key Found : HKLM\SOFTWARE\Classes\BandooCore.StatisticMngr.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{0974BA1E-64EC-11DE-B2A5-E43756D89593}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{27F69C85-64E1-43CE-98B5-3C9F22FB408E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B543EF05-9758-464E-9F37-4C28525B4A4C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{BB76A90B-2B4C-4378-8506-9A2B6E16943C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{C3AB94A4-BFD0-4BBA-A331-DE504F07D2DB}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Found : HKLM\SOFTWARE\Classes\Interface\{06DE5702-44CF-4B79-B4EF-3DDF653358F5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
Key Found : HKLM\SOFTWARE\Classes\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
Key Found : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Found : HKLM\SOFTWARE\Classes\Interface\{477F210A-2A86-4666-9C4B-1189634D2C84}
Key Found : HKLM\SOFTWARE\Classes\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{6F43FA77-C18F-4D0C-9C7E-958876FE2061}
Key Found : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Found : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Found : HKLM\SOFTWARE\Classes\Interface\{DF948646-8BF4-450E-A059-CF8A4E0FE2BE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E96B49B0-E11F-48FC-984A-EEC29A4F57E1}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
Key Found : HKLM\SOFTWARE\Classes\Interface\{FF871E51-2655-4D06-AED5-745962A96B32}
Key Found : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Found : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Found : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Found : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Found : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3277370
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Found : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{8F5F1CB6-EA9E-40AF-A5CA-C7FD63CC1971}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Default Tab
Key Found : HKLM\Software\firstsearch
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\Software\Iminent
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{424624F4-C5DD-4E1D-BDD0-1E9C9B7799CC}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7F000001-DB8E-F89C-2FEC-49BF726F8C12}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9C8A3CA5-889E-4554-BEEC-EC0876E4E96A}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F9189560-573A-4FDE-B055-AE7B0F4CF080}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EEE6C360-6118-11DC-9C72-001320C79847}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD}_is1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\A97CEC23332751B47BA4B95BAA50C9D0
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\02F47BF73B948514FAACADD8CBBDF37D
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\080D9F5E1E95FEE4794CE438E635239E
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1E264E0A5959A1C46BA9175A878B12EA
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2E6768B6932D112438F047C54D180635
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\351716A953E21214898904032EAE2E81
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\397C771A7BCAC904697C3EC629ED33ED
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\69D6A6B2ED56AF24EA6335EAD6E91CA4
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7FFA128C2B0FF414D805FC5627883401
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EDC790504E1834DBC20C9A04328FD2
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\97C3D0F82E712E241A2F969F45E3351C
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\98CC8BF5A4A6E6C4ABF7051DDAB8B058
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9E7F556BF224D804D96A96F0F6344789
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A189D17A469616C4688D23E192996267
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BF4F885EDEE45644EB1E0C99E0162399
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\CE21F3FD57B244142880EF15A165A156
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D15DAF33C220F91468A1D7D57C31ACD7
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D3BA76A44C779424889063D5098ED2D6
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D6D0EB9FDBD90C04D92A7E729058F10D
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E4748F9A4181FCE46A23C13B517B9420
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{DD85D6BF-4787-4A93-99A5-3F0CF0AE8834}
Key Found : HKLM\Software\Updater By Sweetpacks
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Value Found : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\WINDOWS\system32\ARFC\wrtc.exe]

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

Setting Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page] - hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={7601F022-C7BA-11E2-847A-00114313C5F9}


AdwCleaner[R0].txt - [11012 octets] - [13/03/2014 20:25:39]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [11073 octets] ##########

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Microsoft Windows XP x86
Ran by Martan on Thu 03/13/2014 at 20:30:24.64

~~~ Services

~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL

~~~ Registry Keys

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\big fish games"
Successfully deleted: [Folder] "C:\Program Files\epicplay"
Successfully deleted: [Folder] "C:\Program Files\iobitbar"

Scan was completed on Thu 03/13/2014 at 20:35:11.90
End of JRT log

Malwarebytes Anti-Malware

Database version: v2014.03.13.10

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Martan :: POMO [administrator]

3/13/2014 8:50:34 PM
mbam-log-2014-03-13 (20-50-34).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 52500
Time elapsed: 8 minute(s), 48 second(s) [aborted]

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 3
C:\AdwCleaner\Quarantine\C\Program Files\Conduit\Community Alerts\Alert.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\Documents and Settings\Martan\Application Data\Real\Update\UpgradeHelper\RealPlayer\10.50\agent\stub_data\stubinst_pkg_en-us.cab (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Documents and Settings\Martan\Local Settings\Application Data\Updater21058\Updater21058.exe (PUP.Optional.SavingsExplorer) -> Quarantined and deleted successfully.


#7 boopme


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Posted 17 March 2014 - 06:31 PM

Hello do this to clean up the ADW log.

Double click on AdwCleaner.exe to run the tool again.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
    <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • >>>>>
  • Last run ESET.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.
  • How is it now?

Edited by boopme, 17 March 2014 - 06:32 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 3D-photo

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Posted 17 March 2014 - 11:48 PM

ESET found nothing and I still can't open or copy files


Thank you so much for your help with this.


# AdwCleaner v3.022 - Report created 17/03/2014 at 20:18:37
# Updated 13/03/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Admin - POMO
# Running from : C:\Documents and Settings\Admin\Desktop\Cleanup\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Found C:\Documents and Settings\Martan\Local Settings\Application Data\Conduit
Folder Found C:\Documents and Settings\Martan\Local Settings\Application Data\PackageAware

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


AdwCleaner[R1].txt - [804 octets] - [17/03/2014 20:18:37]
AdwCleaner[S0].txt - [11364 octets] - [13/03/2014 20:27:22]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [924 octets] ##########

#9 boopme


    To Insanity and Beyond

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Posted 19 March 2014 - 09:08 AM

Let's do this now and see.

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.

Go to Step 2 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.


Once the above is done go to Step 3 and allow it to run System File Check by clicking on Do It button:


Go to Step 4 and under "System Restore" click on Create button:


Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.


Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

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