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'PProoShopper 4.87' and 'DocToConvereter 1.3.' Chrome Extentions.


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#1 RagingRusky

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Posted 13 March 2014 - 06:48 PM

 There is two extentions in chrome, that won't delete. They are called 'PProoShopper 4.87' and 'DocToConvereter 1.3.' And yes, that is exactly how they are spelled. I cannot delete the doctoconvereter and the pprooshopper just keeps coming back once the computer is restarted. I could not find either of them in the registry. I googled both of them and there seems to be absolutely nothing on them. They are causing popups to popup every time anything is clicked on. I ran malwarebytes and it deleted 385 PUP's, but they were still there. I ran malwarebytes again and it found nothing. Both of the times I ran malwerebytes was in safe mode. I am thinking they are worms or rootkits. Has anyone ever heard of these two extentions or know how to get rid of them? (I have a very high computer experience level)



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#2 B-boy/StyLe/

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Posted 13 March 2014 - 06:52 PM

Hello! Welcome to BleepingComputer Forums! :welcome:
My name is Georgi and and I will be helping you with your computer problems.

Before we begin, please note the following:

  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.

 

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Regards,

Georgi


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#3 RagingRusky

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Posted 13 March 2014 - 07:01 PM

oh, i forgot to mention that the computer is bitlockered. So a lot of scanners can't run on it unless it is decrypted. 



#4 B-boy/StyLe/

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Posted 14 March 2014 - 03:53 AM

Hi,

 

Check this out then to see if you will be able to decrypt the drive:

 

http://www.bleepingcomputer.com/forums/t/503487/is-it-possible-to-work-around-bitlocker/

 

http://www.niallbrady.com/2012/08/28/how-can-i-retrieve-my-bitlocker-recovery-key/

 

 

 

Regards,

Georgi


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#5 B-boy/StyLe/

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Posted 17 March 2014 - 03:28 AM

Hi,

 

Are you still with me?

 

 

Regards,

Georgi


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#6 B-boy/StyLe/

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Posted 20 March 2014 - 12:39 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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