Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Laptop w/new battery & ac-adapter won't charge

  • Please log in to reply
2 replies to this topic

#1 SoNotAGeek


  • Members
  • 11 posts
  • Gender:Not Telling
  • Local time:09:13 AM

Posted 13 March 2014 - 01:01 PM

Hello All~

I'm dealing with a battery issue that's driving me INSANE; Please Help!


After allowing several hours for a new battery to fully charge (new ac-adapter plugged in & laptop off), battery taskbar icon indicated that "no battery was detected." So I uninstalled the associated Microsoft generic driver, then rebooted.


The driver was once more in Device Mgr but this time the taskbar icon said that the "battery [was detected] but is not charging."



Laptop came pre-installed w/a power-mgmt software, P4G. When I got the above results, I uninstalled this program thinking it might be the cause, or at least not helping the matter. But I still have the problem.


Any thoughts??


My System:

Asus K50l 

Win 7 x64


P.S. I'm desperate so I'm sure this is really, really reaching, but is it possible that the lack of a cover for batt compartment might have system thinking there's nothing there since the "lock mechanism wouldn't be engaged?


Also, it's now back to "no battery detected," but the 2-color light indicator is solid orange. (green=good to go, solid orange=not charged @ 95% & on AC-power, & blinking orange=(hardware) failure, corruption, blah blah blah.)

Edited by hamluis, 14 March 2014 - 10:04 AM.
Moved from Win 7 to Internal Hardware - Hamluis.

BC AdBot (Login to Remove)


#2 zingo156


  • BC Advisor
  • 3,345 posts
  • Gender:Male
  • Local time:09:13 AM

Posted 14 March 2014 - 10:15 AM

Did you buy a genuine asus battery or a generic battery? I have had a lot of problems with generic batteries not charging. After all the problems I now only recommend genuine brand name replacements in all systems/brands. They are more expensive.


I have seen some charging circuits fail but it was very rare. My guess is you got a bad new battery.

Edited by zingo156, 14 March 2014 - 10:18 AM.

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

#3 NickAu


    Bleepin' Fish Doctor

  • Moderator
  • 13,728 posts
  • Gender:Male
  • Location: Australia
  • Local time:01:13 AM

Posted 14 March 2014 - 08:17 PM


Did you buy a genuine asus battery or a generic battery?

 A few weeks ago I got a  Non genuine battery for a Laptop , It was charged when I got it so I ran the laptop till it needed charging plugged the charger in it started charging after 5 minutes it stopped and has not worked since. I replaced it with a genuine part and everything works great.


Genuine battery cost 80 dollars.

Non genuine battery cost 60 dollars.

Thats what you call an expensive lesson.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users