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the handle is invalid


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7 replies to this topic

#1 epssty

epssty

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Posted 12 March 2014 - 07:17 PM

I have a dv5 2135dx hp laptop

 

and in the power display on the task bar say t

 

he handle is invalid

 

I have tried to down load updates from windows and hp but they all seem to fail

 

I have tied to go into device manager and uninstall the aci so that windows will install a new power manager and that did not work

 

the battery will not charge when the laptop is on but will when it is off and that is a problem since the only time I charge it is when I am on it

 

I tried to restore to an earlier date and that did not work

 

it is not a power jack problem ether

 

I tried ccclean and homesafe and combo virus programs

 

I also tried it in safe mode too and nothing changed

 

 

I hope you can help me please

 



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#2 epssty

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Posted 12 March 2014 - 07:22 PM

i also tied to see if hp and ms thought i needed any drivers but that did not work ether 



#3 hamluis

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Posted 13 March 2014 - 12:05 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 epssty

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Posted 13 March 2014 - 12:44 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by owner (administrator) on 13-03-2014 at 13:29:21
Running from "C:\Users\owner\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (03/13/2014 03:01:09 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB973688) -- Error 1935. An error occured during the installation of assembly component {7B2B4EA5-1028-B7E6-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9876.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"

 

Error: (03/13/2014 03:00:57 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB954430) -- Error 1935. An error occured during the installation of assembly component {7B30B69B-0E6C-B7E0-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9870.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"

 

Error: (03/12/2014 07:23:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16798, time stamp: 0x52ec7da1
Faulting module name: MSHTML.dll, version: 10.0.9200.16798, time stamp: 0x52ec9129
Exception code: 0xc0000005
Fault offset: 0x00372a09
Faulting process id: 0x22cc
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (03/12/2014 05:19:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: HPWMISVC.exe, version: 2.5.1.0, time stamp: 0x4e1a9184
Faulting module name: HPWMISVC.exe, version: 2.5.1.0, time stamp: 0x4e1a9184
Exception code: 0xc0000005
Fault offset: 0x000016d1
Faulting process id: 0x8fc
Faulting application start time: 0xHPWMISVC.exe0
Faulting application path: HPWMISVC.exe1
Faulting module path: HPWMISVC.exe2
Report Id: HPWMISVC.exe3

 

Error: (03/12/2014 03:56:39 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB973688) -- Error 1935. An error occured during the installation of assembly component {7B2B4EA5-1028-B7E6-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9876.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"

 

Error: (03/12/2014 03:56:27 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB954430) -- Error 1935. An error occured during the installation of assembly component {7B30B69B-0E6C-B7E0-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9870.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"

 

Error: (03/12/2014 03:41:09 PM) (Source: Microsoft-Windows-RestartManager) (User: AS)
Description: Application or service 'HPWMISVC' could not be restarted.

 

Error: (03/12/2014 03:23:20 PM) (Source: MsiInstaller) (User: AS)
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}

 

Error: (03/12/2014 02:26:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16798, time stamp: 0x52ec7da1
Faulting module name: MSHTML.dll, version: 10.0.9200.16798, time stamp: 0x52ec9129
Exception code: 0xc0000005
Fault offset: 0x00372a09
Faulting process id: 0x34c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (03/12/2014 02:26:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.16798, time stamp: 0x52ec7da1
Faulting module name: MSHTML.dll, version: 10.0.9200.16798, time stamp: 0x52ec9129
Exception code: 0xc0000005
Fault offset: 0x00372a09
Faulting process id: 0x1020
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

System errors:
=============
Error: (03/13/2014 00:51:49 PM) (Source: Service Control Manager) (User: )
Description: The HP Wireless Assistant Service service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (03/13/2014 00:49:31 PM) (Source: Service Control Manager) (User: )
Description: The Power service terminated with the following error:
%%4203

 

Error: (03/13/2014 03:03:01 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070216: Update for Windows 7 for x64-based Systems (KB2847077).

 

Error: (03/13/2014 03:01:17 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB973688).

 

Error: (03/13/2014 03:01:06 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070216: Cumulative Security Update for ActiveX Killbits for Windows 7 for x64-based Systems (KB2900986).

 

Error: (03/13/2014 03:01:06 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430).

 

Error: (03/13/2014 03:00:57 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070216: Security Update for Windows 7 for x64-based Systems (KB2862973).

 

Error: (03/13/2014 03:00:50 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070216: Security Update for Internet Explorer 10 for Windows 7 for x64-based Systems (KB2909210).

 

Error: (03/13/2014 03:00:50 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070216: Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Pack 1 for x64-based Systems (KB2925418).

 

Error: (03/13/2014 02:20:34 AM) (Source: Service Control Manager) (User: )
Description: The HP Wireless Assistant Service service terminated unexpectedly.  It has done this 1 time(s).

 

Microsoft Office Sessions:
=========================
Error: (03/13/2014 03:01:09 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB973688) -- Error 1935. An error occured during the installation of assembly component {7B2B4EA5-1028-B7E6-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9876.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (03/13/2014 03:00:57 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB954430) -- Error 1935. An error occured during the installation of assembly component {7B30B69B-0E6C-B7E0-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9870.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (03/12/2014 07:23:34 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1679852ec7da1MSHTML.dll10.0.9200.1679852ec9129c000000500372a0922cc01cf3e4a038c0618C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dll5491c6d4-aa3d-11e3-89c8-f5a3e92f8a9a

 

Error: (03/12/2014 05:19:44 PM) (Source: Application Error)(User: )
Description: HPWMISVC.exe2.5.1.04e1a9184HPWMISVC.exe2.5.1.04e1a9184c0000005000016d18fc01cf3e38bb45f750C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe078e3343-aa2c-11e3-89c8-f5a3e92f8a9a

 

Error: (03/12/2014 03:56:39 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB973688) -- Error 1935. An error occured during the installation of assembly component {7B2B4EA5-1028-B7E6-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9876.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (03/12/2014 03:56:27 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: MSXML 4.0 SP2 (KB954430) -- Error 1935. An error occured during the installation of assembly component {7B30B69B-0E6C-B7E0-A06B-D6B9ABF34537}. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.MSXML2,type="win32",version="4.20.9870.0",publicKeyToken="6bd6b9abf345378f",processorArchitecture="x86"(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (03/12/2014 03:41:09 PM) (Source: Microsoft-Windows-RestartManager)(User: AS)
Description: 0C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exeHPWMISVC03026217823520

 

Error: (03/12/2014 03:23:20 PM) (Source: MsiInstaller)(User: AS)
Description: Product: Microsoft Visual C++ 2005 Redistributable (x64) -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC80.ATL,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"'. Please refer to Help and Support for more information. HRESULT: 0x80070216. assembly interface: IAssemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}(NULL)(NULL)(NULL)(NULL)(NULL)

 

Error: (03/12/2014 02:26:34 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1679852ec7da1MSHTML.dll10.0.9200.1679852ec9129c000000500372a0934c01cf3e208fd0a2a5C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dlld681c5cc-aa13-11e3-a869-e88363ae3c11

 

Error: (03/12/2014 02:26:15 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.1679852ec7da1MSHTML.dll10.0.9200.1679852ec9129c000000500372a09102001cf3e1ff9f3be14C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dllcb6fb9b5-aa13-11e3-a869-e88363ae3c11

 

CodeIntegrity Errors:
===================================
Date: 2014-03-04 17:42:27.761
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source

 

Date: 2014-03-04 17:42:27.667
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2014-03-04 17:42:27.558
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2014-03-04 17:42:27.464
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2013-12-17 00:28:48.068
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2013-12-17 00:28:48.006
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2013-12-17 00:28:47.943
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2013-12-17 00:28:47.881
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2013-10-03 06:45:13.373
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

Date: 2013-10-03 06:45:13.295
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

=========================== Installed Programs ============================

7-Zip 9.20
Acrobat.com (Version: 1.6.65)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.44)
Adobe Reader 9.5.5 MUI (Version: 9.5.5)
Adobe Shockwave Player 11.5 (Version: 11.5.7.609)
Alcor Micro USB Card Reader (Version: 1.2.517.35221)
Atheros Driver Installation Program (Version: 9.2)
ATI Catalyst Install Manager (Version: 3.0.774.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0623.2149.37335)
Catalyst Control Center Graphics Full Existing (Version: 2010.0623.2149.37335)
Catalyst Control Center Graphics Full New (Version: 2010.0623.2149.37335)
Catalyst Control Center Graphics Light (Version: 2010.0623.2149.37335)
Catalyst Control Center Graphics Previews Common (Version: 2010.0623.2149.37335)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0623.2149.37335)
Catalyst Control Center InstallProxy (Version: 2010.0623.2149.37335)
Catalyst Control Center Localization All (Version: 2010.0623.2149.37335)
CCC Help Chinese Standard (Version: 2010.0623.2148.37335)
CCC Help Chinese Traditional (Version: 2010.0623.2148.37335)
CCC Help Czech (Version: 2010.0623.2148.37335)
CCC Help Danish (Version: 2010.0623.2148.37335)
CCC Help Dutch (Version: 2010.0623.2148.37335)
CCC Help English (Version: 2010.0623.2148.37335)
CCC Help Finnish (Version: 2010.0623.2148.37335)
CCC Help French (Version: 2010.0623.2148.37335)
CCC Help German (Version: 2010.0623.2148.37335)
CCC Help Greek (Version: 2010.0623.2148.37335)
CCC Help Hungarian (Version: 2010.0623.2148.37335)
CCC Help Italian (Version: 2010.0623.2148.37335)
CCC Help Japanese (Version: 2010.0623.2148.37335)
CCC Help Korean (Version: 2010.0623.2148.37335)
CCC Help Norwegian (Version: 2010.0623.2148.37335)
CCC Help Polish (Version: 2010.0623.2148.37335)
CCC Help Portuguese (Version: 2010.0623.2148.37335)
CCC Help Russian (Version: 2010.0623.2148.37335)
CCC Help Spanish (Version: 2010.0623.2148.37335)
CCC Help Swedish (Version: 2010.0623.2148.37335)
CCC Help Thai (Version: 2010.0623.2148.37335)
CCC Help Turkish (Version: 2010.0623.2148.37335)
ccc-core-static (Version: 2010.0623.2149.37335)
ccc-utility64 (Version: 2010.0623.2149.37335)
CCleaner (Version: 4.11)
CinemaNow Media Manager (Version: 1.9.1.105)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CyberLink DVD Suite (Version: 7.0.3003)
DivX Setup (Version: 2.6.1.44)
DVD Menu Pack for HP MediaSmart Video (Version: 4.1.4121)
EaseUS Data Recovery Wizard 7.0
EaseUS Partition Recovery 5.6.1
Energy Star Digital Logo (Version: 1.0.1)
EnGenius 11n USB Wireless LAN Driver and Utility (Version: 1.00.0147)
ESU for Microsoft Windows 7 (Version: 1.0.0)
File Association Manager (Version: 0.7)
File Renamer - Basic (Version: 6.0.1)
GetDataBack for FAT (Version: 4.33.000)
GetDataBack for NTFS (Version: 4.33.000)
Google Earth Plug-in (Version: 7.1.2.2041)
Google Update Helper (Version: 1.3.22.5)
Hewlett-Packard ACLM.NET v1.2.1.1 (Version: 1.00.0000)
HP 3D DriveGuard (Version: 4.0.5.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.1.0)
HP MediaSmart CinemaNow 2.0 (Version: 2.0)
HP MediaSmart DVD (Version: 4.1.4229)
HP MediaSmart Movies and TV (Version: 1.0.0.10)
HP MediaSmart Music (Version: 4.1.4215)
HP MediaSmart Photo (Version: 4.1.4211)
HP MediaSmart SmartMenu (Version: 3.1.1.12)
HP MediaSmart Video (Version: 4.1.4214)
HP MediaSmart Webcam (Version: 4.1.3024)
HP Photo Creations (Version: 1.0.0.3611)
HP Power Manager (Version: 1.4.4)
HP Quick Launch (Version: 2.5.2)
HP QuickWeb Installer (Version: 1.3.11.0)
HP Setup (Version: 8.1.4186.3400)
HP Software Framework (Version: 4.0.112.1)
HP Support Assistant (Version: 7.0.39.15)
HP Support Solutions Framework (Version: 11.50.0012)
HP Wireless Assistant (Version: 4.0.9.0)
IDT Audio (Version: 1.0.6324.0)
LabelPrint (Version: 2.5.2907)
LightScribe System Software (Version: 1.18.15.1)
magicJack (Version: 2.0.6073.4413)
Microsoft Office Professional Edition 2003 (Version: 11.0.7969.0)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Windows Debugging Symbols (Version: 7601)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Movie Theme Pack for HP MediaSmart Video (Version: 4.1.4030)
OpenOffice.org 3.1 (Version: 3.1.9399)
PandoraRecovery (Remove Only)
PhotoNow! (Version: 1.1.6904)
Power2Go (Version: 6.1.4204)
PowerDirector (Version: 8.0.3003)
RealDownloader (Version: 1.3.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer (Version: 16.0.2)
Realtek Ethernet Controller Driver For Windows 7 (Version: 7.17.304.2010)
RealUpgrade 1.1 (Version: 1.1.0)
Recovery Manager (Version: 5.5.3023)
Roxio CinemaNow 2.0 (Version: 1.0.284)
SpeakComputers Free Text to Speech (Version: 2.6.2)
Synaptics Pointing Device Driver (Version: 15.0.17.4)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VLC media player 2.0.0 (Version: 2.0.0)

 

========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 3834.9 MB
Available physical RAM: 2259.07 MB
Total Pagefile: 7667.98 MB
Available Pagefile: 5774.03 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.5 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:444.87 GB) (Free:120.04 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:18.59 GB) (Free:2.61 GB) NTFS

 

========================= Users: ========================================

User accounts for \\AS

Administrator            Guest                    owner                   

 

**** End of log ****

 

 

Operating System
 Windows 7 Home Premium 64-bit SP1
CPU
 AMD K10 51 °C
 45nm Technology
RAM
 4.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Motherboard
 Hewlett-Packard 144E (Socket S1G4) 47 °C
Graphics
 Generic PnP Monitor (1366x768@60Hz)
 ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Storage
 465GB Seagate ST9500420AS ATA Device (SATA) 30 °C
Optical Drives
 hp CDDVDW TS-L633N ATA Device
Audio
 IDT High Definition Audio CODEC

 

I tried this also

 

 

Hi, sfc probably won't help here. Go to start, search and type:- devmgmt.msc (press enter). In device manager:-


 Click the expand sign next to System Devices.
 Right-click on the ACPI Fixed Feature Button and select Uninstall. In the "Confirm Device Uninstall" dialog box, click on OK.
 Restart the system.
 On restarting the system, Windows will automatically detect and install Power Management on the computer

 

Remove the battery and run only on mains power.

Open a cmd as admin, go to start search and type:- cmd right click on the returned cmd.exe and select "run as administrator" at the prompt type:-

powercfg -H off (press enter) Restart computer

When back in windows open a cmd as admin (as shown) and at the prompt type:-

powercfg -H on (press enter)

Next still in cmd prompt type:-

PowerCfg -RestoreDefaultSchemes (press enter)

Shutdown the computer and insert the battery, reboot and let us know how you get on.

 

 

I tried the methods you ask and the results was this
powercfg-restoredefaultschemes is not reconized as an internal or external command operable program or hatch file

I typed it exactly as you stated

 


Edited by hamluis, 13 March 2014 - 05:15 PM.


#5 hamluis

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Posted 13 March 2014 - 05:16 PM

Please follow the directions I previously posted...for Speccy snapshot...and post the link, as requested. 

 

Louis



#6 epssty

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Posted 13 March 2014 - 06:01 PM

I am sorry but I thought I did so you need to tell me what I did wrong

 

I got the snap shoot but I do not know how to get the information to me or I really do know what I did wrong

 

I sent you the mini box info and the snap shoot copied and pasted

 

Operating System
 Windows 7 Home Premium 64-bit SP1
CPU
 AMD K10 51 °C
 45nm Technology
RAM
 4.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Motherboard
 Hewlett-Packard 144E (Socket S1G4) 47 °C
Graphics
 Generic PnP Monitor (1366x768@60Hz)
 ATI AMD M880G with ATI Mobility Radeon HD 4250 (HP)
Storage
 465GB Seagate ST9500420AS ATA Device (SATA) 30 °C
Optical Drives
 hp CDDVDW TS-L633N ATA Device
Audio
 IDT High Definition Audio CODEC

 

taking care to post the link of the snapshot in your next post.

 

I do not know what post link means or where the link is to get it to post

 

the info on the screen is above
  



#7 epssty

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Posted 13 March 2014 - 07:08 PM

I thank this is what you want

 

http://speccy.piriform.com/results/KBNbhPZqegUOypm4g36TLLG



#8 hamluis

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Posted 14 March 2014 - 12:22 PM

:thumbup2: , it will take me a few minutes to review for the obvious :).

 

I'll edit this post with findings.

 

Louis

 

I don't see anything that's truly helpful and the 05 STOP errors do not have definitive causes.  Sorry I could not be more help.


Edited by hamluis, 14 March 2014 - 01:20 PM.





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