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Pop-up Ads on Websites - Mouse/Keyboard randomly stop working


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12 replies to this topic

#1 DaveInDE

DaveInDE

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Posted 12 March 2014 - 12:47 PM

Hello Forum,

I am working on my mom's PC as she is having major problems.

I'm guessing the recommended solution is going to be a complete new installation when I describe the problems :-)

 

She has had a few credit card numbers stolen/used and her e-mail was compromised.

Windows Defender was disabled and I could not enable it, but now that is fixed (it is again disabled, but this time by the Anti-Virus Program and not the malware). Internet Explorer could not open websites as it always said that the security settings were blocking the website.  Because of these errors, I removed a lot of malware with ADWCleaner, Emsisoft, and Malwarebytes. I'm not convinced I got it all though.

 

The remaining problems are that the PC is extremely slow, the mouse and keyboard randomly stop working (multiple wired devices tested), and random Ads pop up on websites (from AdChoice and WebAds) that should have no ads.

 

The speed of the PC is not of interest to me in this post, I can get to that by cleaning up the startup applications etc.  But I am guessing it will speed up once all malware is removed.

 

Now the PC info:

Windows 7 Home Premium 64 bit

GFI Software Vipre Anti-Virus 2014

 

I hope that's enough info to get us started on a solution!

 

Thanks in advance,

Dave



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#2 Broni

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Posted 12 March 2014 - 08:34 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size

Click Go and post the result.

p22002970.gif Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


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#3 DaveInDE

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Posted 13 March 2014 - 08:03 AM

Here is the Security Check log:

 

 Results of screen317's Security Check version 0.99.80  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
ThreatTrack Security VIPRE   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Enigmatis: The Ghosts of Maple Creek 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 51  
 Adobe Flash Player 12.0.0.77  
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome 33.0.1750.117  
 Google Chrome 33.0.1750.146  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 Online Games Manager ogmservice.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 17% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 

Now Farbar's Service Scan:

Farbar Service Scanner Version: 25-02-2014
Ran by Linda (administrator) on 13-03-2014 at 08:56:08
Running from "C:\Users\Linda\Desktop\Removal Tools - Dave"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Disabled. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
 
 
**** End of log ****

MiniToolbox Log:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Linda (administrator) on 13-03-2014 at 08:57:30
Running from "C:\Users\Linda\Desktop\Removal Tools - Dave"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global
add route prefix=169.254.0.0/16 interface="iftype0_0" nexthop=192.168.254.105 metric=1 publish=Yes
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Linda-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : B8-AC-6F-9E-E1-EB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::e002:9b55:d99e:eae3%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.254.106(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, March 13, 2014 8:31:46 AM
   Lease Expires . . . . . . . . . . : Friday, March 14, 2014 8:31:46 AM
   Default Gateway . . . . . . . . . : 192.168.254.1
   DHCP Server . . . . . . . . . . . : 192.168.254.1
   DHCPv6 IAID . . . . . . . . . . . : 246983791
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-03-63-C9-B8-AC-6F-9E-E1-EB
   DNS Servers . . . . . . . . . . . : 192.168.254.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{1023D1B4-5581-485F-A3A4-C893EE7892E9}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3090:81:b3f9:1e37(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3090:81:b3f9:1e37%12(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  DD-WRT
Address:  192.168.254.1
 
Name:    google.com
Addresses:  2607:f8b0:4004:807::1007
 74.125.228.224
 74.125.228.227
 74.125.228.228
 74.125.228.226
 74.125.228.238
 74.125.228.231
 74.125.228.229
 74.125.228.232
 74.125.228.230
 74.125.228.225
 74.125.228.233
 
 
Pinging google.com [74.125.228.233] with 32 bytes of data:
Reply from 74.125.228.233: bytes=32 time=58ms TTL=57
Reply from 74.125.228.233: bytes=32 time=58ms TTL=57
 
Ping statistics for 74.125.228.233:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 58ms, Average = 58ms
Server:  DD-WRT
Address:  192.168.254.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=134ms TTL=52
Reply from 98.138.253.109: bytes=32 time=116ms TTL=52
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 116ms, Maximum = 134ms, Average = 125ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...b8 ac 6f 9e e1 eb ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.254.1  192.168.254.106     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      169.254.0.0      255.255.0.0  192.168.254.105  192.168.254.106     21
    192.168.254.0    255.255.255.0         On-link   192.168.254.106    276
  192.168.254.106  255.255.255.255         On-link   192.168.254.106    276
  192.168.254.255  255.255.255.255         On-link   192.168.254.106    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link   192.168.254.106    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link   192.168.254.106    276
===========================================================================
Persistent Routes:
  Network Address          Netmask  Gateway Address  Metric
      169.254.0.0      255.255.0.0  192.168.254.105       1
===========================================================================
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:90d7:3090:81:b3f9:1e37/128
                                    On-link
 10    276 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::3090:81:b3f9:1e37/128
                                    On-link
 10    276 fe80::e002:9b55:d99e:eae3/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/13/2014 00:32:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/12/2014 10:17:31 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ole32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c92c
Exception code: 0xc0000005
Fault offset: 0x00000000001729ac
Faulting process id: 0x44c
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (03/12/2014 08:52:41 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/12/2014 08:52:41 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/12/2014 08:49:39 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/12/2014 08:49:39 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (03/12/2014 08:00:06 PM) (Source: Bonjour Service) (User: )
Description: Local Hostname Linda-PC.local already in use; will try Linda-PC-2.local instead
 
Error: (03/12/2014 08:00:06 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: ProbeCount 2; will deregister    4 Linda-PC.local. Addr 192.168.254.106
 
Error: (03/12/2014 08:00:06 PM) (Source: Bonjour Service) (User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.254.112:5353    4 Linda-PC.local. Addr 192.168.254.112
 
Error: (03/12/2014 02:01:22 PM) (Source: VIPRE Internet Security) (User: )
Description: ERROR 1692 1 2014-03-12T14:01:22.1271805-04:00 SocialWatch.Authentication.FacebookProvider SocialWatch.Authentication.FacebookProvider.GetApplicationDisplayName: System.Configuration.ConfigurationErrorsException: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. ---> System.Net.Sockets.SocketException: A socket operation encountered a dead network
   at System.Net.SafeCloseSocketAndEvent.CreateWSASocketWithEvent(AddressFamily addressFamily, SocketType socketType, ProtocolType protocolType, Boolean autoReset, Boolean signaled)
   at System.Net.NetworkAddressChangePolled..ctor()
   at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
   at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector()
   at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
   at System.Net.WebProxy.UnsafeUpdateFromRegistry()
   at System.Net.WebProxy..ctor(Boolean enableAutoproxy)
   at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
   at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
   --- End of inner exception stack trace ---
   at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
   at System.Net.WebRequest.get_InternalDefaultWebProxy()
   at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
   at System.Net.HttpRequestCreator.Create(Uri Uri)
   at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
   at System.Net.WebRequest.Create(Uri requestUri)
   at Facebook.FacebookClient.PrepareRequest(HttpMethod httpMethod, String path, Object parameters, Type resultType, Stream& input, Boolean& containsEtag, IList`1& batchEtags)
   at Facebook.FacebookClient.Api(HttpMethod httpMethod, String path, Object parameters, Type resultType)
   at Facebook.FacebookClient.Get(String path, Object parameters, Type resultType)
   at Facebook.FacebookClient.Get(String path, Object parameters)
   at Facebook.FacebookClient.Get(String path)
   at SocialWatch.Authentication.FacebookProvider.GetApplicationDisplayName()
 
 
System errors:
=============
Error: (03/13/2014 08:41:58 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).
 
Error: (03/13/2014 08:31:39 AM) (Source: BugCheck) (User: )
Description: 0x0000009f (0x0000000000000003, 0xfffffa8006ae5060, 0xfffff80004443518, 0xfffffa800c475620)C:\Windows\MEMORY.DMP031314-29655-01
 
Error: (03/13/2014 08:31:28 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:29:20 AM on ?3/?13/?2014 was unexpected.
 
Error: (03/12/2014 10:17:44 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
Error: (03/12/2014 10:17:43 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
Error: (03/12/2014 10:17:38 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
Error: (03/12/2014 10:17:37 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
Error: (03/12/2014 09:22:40 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
Error: (03/12/2014 09:22:40 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
Error: (03/12/2014 09:01:45 PM) (Source: NetBT) (User: )
Description: The name "LINDA-PC       :0" could not be registered on the interface with IP address 192.168.254.106.
The computer with the IP address 192.168.254.112 did not allow the name to be claimed by
this computer.
 
 
Microsoft Office Sessions:
=========================
Error: (03/13/2014 00:32:44 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe
 
Error: (03/12/2014 10:17:31 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175674d672ee4ole32.dll6.1.7601.175144ce7c92cc000000500000000001729ac44c01cf3e4f2e9378ebC:\Windows\Explorer.EXEC:\Windows\system32\ole32.dlla0ede45c-aa55-11e3-aef8-b8ac6f9ee1eb
 
Error: (03/12/2014 08:52:41 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe
 
Error: (03/12/2014 08:52:41 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe
 
Error: (03/12/2014 08:49:39 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe
 
Error: (03/12/2014 08:49:39 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe
 
Error: (03/12/2014 08:00:06 PM) (Source: Bonjour Service)(User: )
Description: Local Hostname Linda-PC.local already in use; will try Linda-PC-2.local instead
 
Error: (03/12/2014 08:00:06 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: ProbeCount 2; will deregister    4 Linda-PC.local. Addr 192.168.254.106
 
Error: (03/12/2014 08:00:06 PM) (Source: Bonjour Service)(User: )
Description: mDNSCoreReceiveResponse: Received from 192.168.254.112:5353    4 Linda-PC.local. Addr 192.168.254.112
 
Error: (03/12/2014 02:01:22 PM) (Source: VIPRE Internet Security)(User: )
Description: ERROR 1692 1 2014-03-12T14:01:22.1271805-04:00 SocialWatch.Authentication.FacebookProvider SocialWatch.Authentication.FacebookProvider.GetApplicationDisplayName: System.Configuration.ConfigurationErrorsException: Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section. ---> System.Net.Sockets.SocketException: A socket operation encountered a dead network
   at System.Net.SafeCloseSocketAndEvent.CreateWSASocketWithEvent(AddressFamily addressFamily, SocketType socketType, ProtocolType protocolType, Boolean autoReset, Boolean signaled)
   at System.Net.NetworkAddressChangePolled..ctor()
   at System.Net.AutoWebProxyScriptEngine.AutoDetector.Initialize()
   at System.Net.AutoWebProxyScriptEngine.AutoDetector.get_CurrentAutoDetector()
   at System.Net.AutoWebProxyScriptEngine..ctor(WebProxy proxy, Boolean useRegistry)
   at System.Net.WebProxy.UnsafeUpdateFromRegistry()
   at System.Net.WebProxy..ctor(Boolean enableAutoproxy)
   at System.Net.Configuration.DefaultProxySectionInternal..ctor(DefaultProxySection section)
   at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
   --- End of inner exception stack trace ---
   at System.Net.Configuration.DefaultProxySectionInternal.GetSection()
   at System.Net.WebRequest.get_InternalDefaultWebProxy()
   at System.Net.HttpWebRequest..ctor(Uri uri, ServicePoint servicePoint)
   at System.Net.HttpRequestCreator.Create(Uri Uri)
   at System.Net.WebRequest.Create(Uri requestUri, Boolean useUriBase)
   at System.Net.WebRequest.Create(Uri requestUri)
   at Facebook.FacebookClient.PrepareRequest(HttpMethod httpMethod, String path, Object parameters, Type resultType, Stream& input, Boolean& containsEtag, IList`1& batchEtags)
   at Facebook.FacebookClient.Api(HttpMethod httpMethod, String path, Object parameters, Type resultType)
   at Facebook.FacebookClient.Get(String path, Object parameters, Type resultType)
   at Facebook.FacebookClient.Get(String path, Object parameters)
   at Facebook.FacebookClient.Get(String path)
   at SocialWatch.Authentication.FacebookProvider.GetApplicationDisplayName()
 
 
CodeIntegrity Errors:
===================================
  Date: 2013-05-17 20:13:25.177
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-05-17 20:13:25.005
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
Adobe AIR (Version: 3.3.0.3650)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Reader 9.1.2 (Version: 9.1.2)
Adobe Reader 9.2 (Version: 9.2.0)
Alex Gordon
Alice in Wonderland
Amazing Adventures Riddle of the Two Knights ™
AMD Fusion Media Explorer (Version: 1.0.2.0163)
AMD Fusion Utility for Desktops (Version: 1.1.1)
American Greetings Scrapbooks and More!
Apple Application Support (Version: 3.0)
Apple Mobile Device Support (Version: 7.1.0.32)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Collage Creator
Ashampoo Photo Optimizer 5 v.5.1.5 (Version: 5.1.5)
Ask Toolbar (Version: 1.15.4.0)
ATI Catalyst Control Center (Version: 2.010.0517.1741)
Avanquest update (Version: 1.34)
Avery Toolbar Updater (Version: 1.2.2.23821)
Awakening: Moonfell Wood
Awakening: The Goblin Kingdom
Azada: Elementa
Barn Yarn Premium Edition
Best Recipes Ever Vol.21,Num.9 (Version: 1.0.2)
Big City Adventure - Tokyo
Big City Adventure: London Classic
Big City Adventure: Tokyo
Big Fish: Game Manager (Version: 3.2.0.6)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bluebeard's Castle
Bonjour (Version: 3.0.0.10)
Brand Thunder Theme Manager for Internet Explorer (Version: 0.9.40.0)
Cake Shop 3
Canon Easy-WebPrint EX
Canon IJ Network Scanner Selector EX
Canon IJ Network Tool (Version: 3.2.0)
Canon IJ Scan Utility
Canon MX450 series MP Drivers (Version: 1.00)
Canon MX450 series On-screen Manual (Version: 7.6.0)
Canon MX450 series User Registration
Canon My Image Garden (Version: 1.1.0)
Canon My Image Garden Design Files (Version: 1.0.1)
Canon My Printer (Version: 3.1.0)
Canon Quick Menu (Version: 2.1.0)
Canon Speed Dial Utility (Version: 1.3.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0517.1742.29870)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0517.1742.29870)
Catalyst Control Center InstallProxy (Version: 2010.0517.1742.29870)
Catalyst Control Center Localization All (Version: 2010.0517.1742.29870)
CCC Help Chinese Standard (Version: 2010.0517.1741.29870)
CCC Help Chinese Traditional (Version: 2010.0517.1741.29870)
CCC Help Czech (Version: 2010.0517.1741.29870)
CCC Help Danish (Version: 2010.0517.1741.29870)
CCC Help Dutch (Version: 2010.0517.1741.29870)
CCC Help English (Version: 2010.0517.1741.29870)
CCC Help Finnish (Version: 2010.0517.1741.29870)
CCC Help French (Version: 2010.0517.1741.29870)
CCC Help German (Version: 2010.0517.1741.29870)
CCC Help Greek (Version: 2010.0517.1741.29870)
CCC Help Hungarian (Version: 2010.0517.1741.29870)
CCC Help Italian (Version: 2010.0517.1741.29870)
CCC Help Japanese (Version: 2010.0517.1741.29870)
CCC Help Korean (Version: 2010.0517.1741.29870)
CCC Help Norwegian (Version: 2010.0517.1741.29870)
CCC Help Polish (Version: 2010.0517.1741.29870)
CCC Help Portuguese (Version: 2010.0517.1741.29870)
CCC Help Russian (Version: 2010.0517.1741.29870)
CCC Help Spanish (Version: 2010.0517.1741.29870)
CCC Help Swedish (Version: 2010.0517.1741.29870)
CCC Help Thai (Version: 2010.0517.1741.29870)
CCC Help Turkish (Version: 2010.0517.1741.29870)
ccc-core-static (Version: 2010.0517.1742.29870)
ccc-utility64 (Version: 2010.0517.1742.29870)
Celtic Lore: Sidhe Hills
CenturyLink Toolbar
Christmas Stories: A Christmas Carol Collector's Edition
Christmas Stories: Nutcracker Collector's Edition
Christmas Tales: Fellina's Journey
Christmas Wonderland 2
Christmas Wonderland 4
Clockwork Tales: Of Glass and Ink Collector's Edition
Clutter II - He Said, She Said
Consumer In-Home Service Agreement (Version: 2.0.0)
Coupon Printer for Windows (Version: 5.0.0.7)
Cozi (Version: 1.0.4323.24051)
Cruel Games - Red Riding Hood
Cursed Fates: The Headless Horseman
Cursery: The Crooked Man and the Crooked Cat Collector's Edition
D3DX10 (Version: 15.4.2368.0902)
Dark Canvas: A Brush With Death Collector's Edition
Dark Parables - The Exiled Prince
Dark Parables: Jack and the Sky Kingdom Collector's Edition
Dark Parables: Rise of the Snow Queen Collector's Edition
Dark Parables: The Final Cinderella Collector's Edition
Dark Parables: The Red Riding Hood Sisters
Dark Strokes: The Legend of the Snow Kingdom Survey
Death Under Tuscan Skies: A Dana Knightstone Novel
Delicious - Emily's Childhood Memories Premium Edition
Delicious - Emily's Double Pack
Delicious - Emily's Honeymoon Cruise Premium Edition
Delicious - Emily's Tea Garden
Delicious - Emily's True Love Premium Edition
Delicious - Emily's Wonder Wedding
Delicious - Emily's Wonder Wedding Premium Edition
Delicious 2 Deluxe
Delicious Deluxe
Delicious Special
Dell DataSafe Local Backup - Support Software (Version: 9.4.60)
Dell DataSafe Local Backup (Version: 9.4.60)
Dell DataSafe Online (Version: 1.2.0014)
Dell DataSafe Online (Version: 2.1.19634)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell MusicStage (Version: 1.3.31.0)
Dell PhotoStage (Version: 1.5.0.130)
Dell Stage (Version: 1.3.37.0)
Dell Support Center (Version: 3.0.5621.01)
Dell VideoStage (Version: 1.1.0.1011)
DesignPro 5 (Version: 5.5.708)
Detective Quest: The Crystal Slipper Collector's Edition
Detroit Tigers Browser Theme (Version: 0.9.1.0)
Diner Dash 2 Restaurant Rescue
DirectX 9 Runtime (Version: 1.00.0000)
Doors of the Mind: Inner Mysteries
Dorian Gray & Robinson Crusoe Bundle
Download Updater (AOL Inc.)
Dream Builder: Amusement Park
Driver Manager (Version: 7)
Ebates Cash Back Toolbar (Version: 2.1.0.3)
Echoes of the Past: The Revenge of the Witch
Emsisoft Anti-Malware (Version: 8.1)
Enigmatis: The Ghosts of Maple Creek
eReg (Version: 1.20.138.34)
European Mystery: Scent of Desire Collector’s Edition
Fabled Legends: The Dark Piper Collector's Edition
Fairy Tale Mysteries - The Puppet Thief Platinum Edition
Fairy Tale Mysteries: The Beanstalk Collector's Edition
Family Vacation: California
Fear for Sale: Sunnyvale Story
Fierce Tales: Marcus' Memory Collector's Edition
Final Cut: Death on the Silver Screen
Flights of Fancy: Two Doves Collector's Edition
Flux Family Secrets: The Book of Oracles
Found: A Hidden Object Adventure
FRITZ!Fernzugang (Version: 1.2.6)
Garden Dash
Google Chrome (Version: 33.0.1750.146)
Google Chrome Frame (Version: 32.0.1700.107)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.22.5)
Gourmania 3 - Zoo Zoom
Grim Facade: Cost of Jealousy Collector's Edition
Grim Legends: The Forsaken Bride Collector's Edition
Grim Tales: The Bride Collector's Edition
Grim Tales: The Stone Queen Collector's Edition
Hallmark Card Studio 2011 Deluxe (Version: 12.0.2.6)
Hallmark Card Studio 2012 Deluxe (Version: 13.0.1.9)
Hallmark Card Studio 2013 Bonus Pack (Version: 1.0.0.1)
Hallmark Card Studio 2013 Deluxe (Version: 14.0.0.28)
Hallmark Card Studio 2014 Bonus Pack (Version: 1.0.0.1)
Hallmark Card Studio 2014 Deluxe (Version: 15.0.0.10)
Hallmark Scrapbook Studio Deluxe (Version: 3.0.0.18)
Halloween: Trick or Treat
Happy Chef 2
Haunted Hotel
Haunted Hotel II: Believe the Lies
Haunted Hotel: Eclipse Collector's Edition
Haunted Manor: Queen of Death Collector's Edition
Haunting Mysteries: The Island of Lost Souls Collector's Edition
Hidden Mysteries&reg;: Return to Titanic
Hidden Mysteries: Royal Family Secrets
Hidden Object Crosswords
Hotel Dash 2: Lost Luxuries
House of 1000 Doors: The Palm of Zoroaster
Hoyle Card Games 2012 (Version: 1.1.1)
Hoyle Puzzle and Board Games 2012 (Version: 1.1.1)
iCloud (Version: 3.1.0.40)
ImgBurn (Version: 2.5.8.0)
InPixio Photo Clip (Version: 1.02.26070)
Internet Explorer (Version: 8)
iTunes (Version: 11.1.4.62)
Jar of Marbles II: Journey to the West
Java 7 Update 51 (64-bit) (Version: 7.0.510)
Java 7 Update 51 (Version: 7.0.510)
Java Auto Updater (Version: 2.1.9.8)
Junk Mail filter update (Version: 15.4.3502.0922)
Kate Arrow: Deserted Wood
League of Mermaids
Learning Lodge™
LG USB Modem driver
Lineage Family Tree Software (Version: 7.1)
Lineage Family Tree Software Collaboration Support (Version: 1.10.0010)
Little Noir Stories: The Case of the Missing Girl
Little Things Forever
Lost Souls: Enchanted Paintings Collector's Edition
Love Story: The Beach Cottage
Maestro: Music from the Void Collector's Edition
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Margrave - The Blacksmith's Daughter Premium Edition
Marooned DoublePack
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Picture It! Express 7.0 (Version: 7.0.0.0000)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (Version: 3.5.8080.0)
Microsoft VC9 runtime libraries (Version: 2.0.0)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022.218 (Version: 9.0.21022.218)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Web Publishing Wizard 1.52
Midnight Castle
Mortimer Beckett and the Crimson Thief Premium Edition
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Multimedia Card Reader (Version: 1.7.915.93)
MyHeritage Family Tree Builder (Version: 7.0.0.7128)
Mystery Case Files &reg;: 13th Skull ™
Mystery Case Files&reg;: Escape from Ravenhearst™ Collector's Edition
Mystery Case Files&reg;: Shadow Lake Collector's Edition
Mystery Case Files: Fate's Carnival Collector's Edition
Mystery Case Files: Fate's Carnival Survey
Mystery Expedition: Prisoners of Ice Survey
Mystery Legends: Beauty and the Beast
Mystery of the Ancients: Lockwood Manor Collector's Edition
Mystery Stories: Berlin Nights
Mystery Trackers: Black Isle Collector's Edition
Mystery Trackers: Four Aces Collector's Edition
Mystic Gateways: The Celestial Quest
Myths of the World: Chinese Healer Survey
Namariel Legends - Iron Lord Premium Edition
Nearwood - Platinum Edition
Nevertales: The Beauty Within Collector's Edition
Nightmares from the Deep: The Cursed Heart
Nightmares from the Deep: The Siren's Call Collector's Edition
Online Games Manager v1.21 (Version: 1.21.2)
OpenOffice.org 3.3 (Version: 3.3.9567)
Otherworld: Omens of Summer Collector's Edition
Otherworld: Shades of Fall Collector's Edition
Otherworld: Spring of Shadows Collector's Edition
Pastry Passion
PDF-XChange 3
Phenomenon: Meteorite Collector's Edition
PhotoShowExpress (Version: 2.0.063)
Princess Isabella: Return of the Curse
Princess Isabella: The Rise of an Heir Collector's Edition
Print Artist Gold 23 (Version: 23.0.0.40)
Print Artist Silver (Version: 24.0.1.23)
PuppetShow: Destiny Undone Collector's Edition
QuickTime (Version: 7.74.80.86)
Qwiklinx (Version: 1.2.0.1073)
RAIDXpert (Version: 2.4.1540.27)
RBVirtualFolder64Inst (Version: 1.00.0000)
RealDownloader (Version: 1.3.3)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0)
RealPlayer
RealPlayer (Version: 16.0.3)
Realtek High Definition Audio Driver (Version: 6.0.1.5983)
RealUpgrade 1.1 (Version: 1.1.0)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.3)
Roxio Burn (Version: 1.8)
Roxio Creator Starter (Version: 1.0.439)
Roxio Creator Starter (Version: 12.1.77.0)
Roxio Creator Starter (Version: 5.0.0)
Roxio Express Labeler 3 (Version: 3.2.2)
Roxio File Backup (Version: 1.3.2)
Royal Detective: The Lord of Statues Collector's Edition
Sable Maze: Norwich Caves Collector's Edition
Scrapbook Boutique
Scrapbook Factory Deluxe 5.0 (Version: 5.0.2.3)
Sea Memories (Version: 1.0)
Search-Results Toolbar (Version: 1.0.0.12)
Secrets of the Dark: Eclipse Mountain
Shadow Wolf Mysteries: Bane of the Family Collector's Edition
Shaolin Mystery: Tale of the Jade Dragon Staff
ShopAtHome.com Helper (Version: 7.0.3.14)
ShopAtHome.com Toolbar (Version: 7.0.3.14)
SierraHome Hallmark Scrapbook Studio
Sister's Secrecy: Arcanum Bloodlines
Skins (Version: 2010.0517.1742.29870)
Skype Toolbars (Version: 1.0.4051)
Skype™ 6.11 (Version: 6.11.102)
Slingo Supreme 2
SlingPlayer (Version: 2.0.4522)
Smilebox (Version: 1.1.1.1)
Snark Busters Triple Bundle
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Spooky Mahjong
Strange Cases: The Secrets of Grey Mist Lake
Strange Discoveries: Aurora Peak Collector's Edition
Super Granny Winter Wonderland
System Checkup 3.4 (Version: 3.4.0.47)
The Agency of Anomalies: Cinderstone Orphanage
The Emerald Maiden: Symphony of Dreams Collector's Edition
The Mirror Mysteries - Forgotten Kingdoms
The Mirror Mysteries: Forgotten Kingdoms
THX TruStudio PC (Version: 1.0)
Toolbar - Big Fish Games (Version: 2.2.0.10)
TrustedID (Version: 5.0)
Turtle Odyssey 2
Urban Legends: The Maze
Vacation Quest - Australia
Vacation Quest - The Hawaiian Islands
VIPRE Antivirus (Version: 4.0.4210)
VIPRE Antivirus (Version: 7.0.6.2)
VLC media player 2.0.5 (Version: 2.0.5)
VTech Download Agent Library (Version: 1.00.0000)
Waterscape Solitaire: American Falls
WebSlingPlayer ActiveX (Version: 1.5.2125)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Witches' Legacy: Hunter and the Hunted Collector's Edition
Witches' Legacy: Lair of the Witch Queen Collector's Edition
Witches' Legacy: The Charleston Curse Collector's Edition
Wondershare Photo Collage Studio 4.2.16.1 (Version: 4.2.16.1)
World's Greatest Places Mahjong
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 25%
Total physical RAM: 8191.3 MB
Available physical RAM: 6126.5 MB
Total Pagefile: 16380.77 MB
Available Pagefile: 14157.61 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.22 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:919.22 GB) (Free:689.51 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LINDA-PC
 
Administrator            Guest                    Linda                    
test                     
 
 
**** End of log ****


#4 DaveInDE

DaveInDE
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Posted 13 March 2014 - 08:22 AM

Malwarebytes Anti-Malware log:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.03.13.05
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16518
Linda :: LINDA-PC [administrator]
 
3/13/2014 9:13:27 AM
mbam-log-2014-03-13 (09-13-27).txt
 
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 293901
Time elapsed: 3 minute(s), 44 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 26
HKCR\CLSID\{311B58DC-A4DC-4B04-B1B5-60299AD3D803} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\ShopAtHome.ShopAtHome.3 (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\ShopAtHome.ShopAtHome (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{311B58DC-A4DC-4B04-B1B5-60299AD3D803} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{311B58DC-A4DC-4B04-B1B5-60299AD3D803} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{66516A07-F617-488A-90CF-4E690CFB3C5F} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8} (PUP.Optional.InboxToolBar.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{3E7C8B5A-96AB-438F-BF9B-782400655440} (PUP.Optional.Qwiklinx.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\Interface\{067ECE13-6DD2-47C7-8EFE-24DA8BC1D8DA} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{067ECE13-6DD2-47C7-8EFE-24DA8BC1D8DA} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ShopAtHome.com Toolbar (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{40A61B9E-B111-46EE-A1F2-C1100192BA48} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\TypeLib\{76481128-CCDC-4073-8F65-B06F23B138FC} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\Interface\{EDB980C4-AAC0-41A8-A406-2FB4D196B0D8} (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\URLSearchHook.ToolbarURLSearchHook.1 (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\URLSearchHook.ToolbarURLSearchHook (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\ShopAtHome.IEToolbar (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCR\ShopAtHome.IEToolbar.1 (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
HKCU\Software\Qwiklinx (PUP.Optional.QwikLinx.A) -> Quarantined and deleted successfully.
HKCU\Software\AppDataLow\Software\Freecause\Toolbars (PUP.Optional.FreeCauseTB.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bff6b2ca-366c-4a90-b685-d87776deb0d2} (PUP.Optional.SearchResults.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{bff6b2ca-366c-4a90-b685-d87776deb0d2} (PUP.Optional.SearchResults.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{BFF6B2CA-366C-4A90-B685-D87776DEB0D2} (PUP.Optional.SearchResults.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BFF6B2CA-366C-4A90-B685-D87776DEB0D2} (PUP.Optional.SearchResults.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BFF6B2CA-366C-4A90-B685-D87776DEB0D2} (PUP.Optional.SearchResults.A) -> Quarantined and deleted successfully.
 
Registry Values Detected: 3
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{311B58DC-A4DC-4B04-B1B5-60299AD3D803} (PUP.Optional.ShopAtHome.A) -> Data:  -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{311B58DC-A4DC-4B04-B1B5-60299AD3D803} (PUP.Optional.ShopAtHome.A) -> Data:  -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{BFF6B2CA-366C-4A90-B685-D87776DEB0D2} (PUP.Optional.SearchResults.A) -> Data: Search-Results Toolbar -> Quarantined and deleted successfully.
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 4
C:\Users\Linda\AppData\Roaming\ShopAtHome (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopAtHome.com Toolbar (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
 
Files Detected: 53
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeAppInstaller_C43177250_D1_R44832.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\HttpHandle302.dll (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelperPS.dll (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeUpdater.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\SAHPlugin.dll (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\ShopAtHomeUninstall.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\install.log (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\alert.html (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\autoupdate-config.xml (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\basis_plain.xml (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\Exec.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\logo.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\merchants.xml (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\postinstallurl.txt (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\postuninstallurl.txt (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\Prefs.xml (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\PrefsInstall.xml (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\SAH_serialize.bin (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\uninst.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\version.txt (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\basis.xml (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\ClearHist.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\icons.bmp (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\IE8GuardWorkaround.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\logo.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\minus.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\plus.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-alert.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-clearsearch.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-comment.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-contests.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-freecoupons.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-freesamples.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-go.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-grocerycoupons.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-information.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-mysah.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-options.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-restaurant.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\sahtb-wishlist.png (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\SAH_favicon.ico (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\TbCommonUtils.dll (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbhelper.dll (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\TbHelper2.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbs_include_script_externalsearch.js (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\tbs_include_script_showhidetoolbar.js (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\uninstall.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\update.exe (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\Users\Linda\AppData\Roaming\ShopAtHome\ShopAtHomeToolbar\version.txt (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopAtHome.com Toolbar\ShopAtHome.com Homepage.url (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ShopAtHome.com Toolbar\ShopAtHome.com Uninstall.lnk (PUP.Optional.ShopAtHome.A) -> Quarantined and deleted successfully.
 
(end)


#5 DaveInDE

DaveInDE
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  • Members
  • 9 posts
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  • Local time:10:59 PM

Posted 13 March 2014 - 09:17 AM

Now the Malwarebytes Anti-Rootkit logs.  Unfortunately when I started Anti-Rootkit it gave me a message about some dll that is used by rootkits and if I wanted to delete this file.  I clicked "yes" thinking it would then give me a log file, but I don't see anything now.  Maybe it is in one of these logs:

mbar-log:

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.03.13.05
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16521
Linda :: LINDA-PC [administrator]
 
3/13/2014 9:57:46 AM
mbar-log-2014-03-13 (09-57-46).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 326106
Time elapsed: 16 minute(s), 15 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
system-log:
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16521
 
Java version: 1.6.0_29
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.693000 GHz
Memory total: 8589197312, free: 7027154944
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.16521
 
Java version: 1.6.0_29
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.693000 GHz
Memory total: 8589197312, free: 7044091904
 
Downloaded database version: v2014.03.13.05
Downloaded database version: v2014.02.20.01
=======================================
Initializing...
------------ Kernel report ------------
     03/13/2014 09:57:41
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\DRIVERS\amdsata.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\Program Files (x86)\Emsisoft Anti-Malware\a2ddax64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\amdppm.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\avmnwim.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\AmdLLD64.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtiHdmi.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\drivers\usbscan.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amdsata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\sbapifs.sys
\??\C:\Windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\sbwtis.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\WINDOWS\System32\ntdll.dll
\WINDOWS\System32\smss.exe
\WINDOWS\System32\apisetschema.dll
\WINDOWS\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk4\DR4
Upper Device Object: 0xfffffa80082f0060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000084\
Lower Device Object: 0xfffffa8008151930
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk3\DR3
Upper Device Object: 0xfffffa8007a6a060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000083\
Lower Device Object: 0xfffffa8008132b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk2\DR2
Upper Device Object: 0xfffffa80082fe060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000082\
Lower Device Object: 0xfffffa8008154b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR1
Upper Device Object: 0xfffffa80082fd060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000081\
Lower Device Object: 0xfffffa800814db60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8007210060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\00000060\
Lower Device Object: 0xfffffa8006df03d0
Lower Device Driver Name: \Driver\amdsata\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8007210060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007210b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007210060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8006aff4e0, DeviceName: Unknown, DriverName: \Driver\amdxata\
DevicePointer: 0xfffffa8006df03d0, DeviceName: \Device\00000060\, DriverName: \Driver\amdsata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C648A420
 
Partition information:
 
    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 80262
 
    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 81920  Numsec = 25686016
    Partition file system is NTFS
    Partition is bootable
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 25767936  Numsec = 1927753728
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 1000204886016 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-1953505168-1953525168)...
Done!
Physical Sector Size: 0
Drive: 1, DevicePointer: 0xfffffa80082fd060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800814fac0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80082fd060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800814db60, DeviceName: \Device\00000081\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 2, DevicePointer: 0xfffffa80082fe060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082fda60, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80082fe060, DeviceName: \Device\Harddisk2\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008154b60, DeviceName: \Device\00000082\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 3, DevicePointer: 0xfffffa8007a6a060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80082feb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8007a6a060, DeviceName: \Device\Harddisk3\DR3\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008132b60, DeviceName: \Device\00000083\, DriverName: \Driver\USBSTOR\
------------ End ----------
Physical Sector Size: 0
Drive: 4, DevicePointer: 0xfffffa80082f0060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007a6ab90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80082f0060, DeviceName: \Device\Harddisk4\DR4\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8008151930, DeviceName: \Device\00000084\, DriverName: \Driver\USBSTOR\
------------ End ----------
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-81920-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 


#6 DaveInDE

DaveInDE
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  • Members
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  • Local time:10:59 PM

Posted 13 March 2014 - 09:51 AM

And lastly, the RKILL log:

Rkill 2.6.5 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 03/13/2014 10:18:09 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\SysWOW64\WinMsgBalloonServer.exe (PID: 3924) [WD-HEUR]
 * C:\Windows\SysWOW64\WinMsgBalloonClient.exe (PID: 3960) [WD-HEUR]
 
2 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Disabled
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 03/13/2014 10:20:27 AM
Execution time: 0 hours(s), 2 minute(s), and 18 seconds(s)


#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,754 posts
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:06:59 PM

Posted 13 March 2014 - 05:27 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#8 DaveInDE

DaveInDE
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  • Local time:10:59 PM

Posted 13 March 2014 - 08:35 PM

Temp File Cleaner did NOT ask to restart the computer.

Here is the ADWCleaner Log:

# AdwCleaner v3.022 - Report created 13/03/2014 at 21:28:39
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Linda - LINDA-PC
# Running from : C:\Users\Linda\Desktop\Removal Tools - Dave\adwcleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\Linda\AppData\Local\Google\Chrome\User Data\Default\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Value Deleted : [x64] HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{8E9E3331-D360-4f87-8803-52DE43566502}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [39ffxtbr@MapsGalaxy_39.com]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dnfaglepmjgohnkcoieaijlheabmcdeo
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BrowserConnection.dll
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbCommonUtils.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\TbHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\Applications\iMesh_V11_en_Setup.exe
Key Deleted : HKLM\SOFTWARE\Classes\Applications\iMeshV11.exe
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler
Key Deleted : HKLM\SOFTWARE\Classes\ComObject.DeskbarEnabler.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Classes\inbox.appserver
Key Deleted : HKLM\SOFTWARE\Classes\inbox.ibx404
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\inbox
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils
Key Deleted : HKLM\SOFTWARE\Classes\TbCommonUtils.CommonUtils.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbDownloadManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbPropertyManager.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbRequest.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.TbTask.1
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper
Key Deleted : HKLM\SOFTWARE\Classes\TbHelper.ToolbarHelper.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.ContextMenuNotifier.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.CustomInternetSecurityImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.SearchProviderManager.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\datamngrUI_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_V11_en_Setup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iMesh_V11_en_Setup_RASMANCS
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@MapsGalaxy_39.com/Plugin
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100433.FCTB000100433Pos
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100433.FCTB000100433Pos.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100433.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100433.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100433.JSOptionsImpl
Key Deleted : HKLM\SOFTWARE\Classes\FCTB000100433.JSOptionsImpl.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07987.IEToolbar
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07987.IEToolbar.1
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07987.TBSB07987
Key Deleted : HKLM\SOFTWARE\Classes\TBSB07987.TBSB07987.3
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07987
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar3.TBSB07987.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4CE516A7-F7AC-4628-B411-8F886DC5733E}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D97A8234-F2A2-4AD4-91D5-FECDB2C553AF}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1C950DE5-D31E-42FB-AFB9-91B0161633D8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BDF4CE9-E81D-432B-A55E-9F0570CE811F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{474597C5-AB09-49D6-A4D5-2E8D7341384E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{83453B9B-B889-4659-9144-20F081542BDC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{950F80EF-32C2-47DD-9C35-9576E21EE66E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F34B17E-FF0D-4FAB-97C4-9713FEE79052}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A4730EBE-43A6-443E-9776-36915D323AD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A9A56B8E-2DEB-4ED3-BC92-1FA450BCE1A5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE338F6D-5A7C-4D1D-86E3-C618532079B5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BE7A24F5-69CB-4708-B77B-B1EDA6043B95}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C339D489-FABC-41DD-B39D-276101667C70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D433A9D0-8267-40CB-8AD5-24F22FA5373F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D565B35E-B787-40FA-95E3-E3562F8FC1A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89031C2-10DA-4C90-9A62-FCED012BC46B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A147AA03-820F-4A0F-9F34-D6CB4004A2F9}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{B87F8B63-7274-43FD-87FA-09D3B7496148}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C4BAE205-5E02-4E32-876E-F34B4E2D000C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{83453B9B-B889-4659-9144-20F081542BDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BE7A24F5-69CB-4708-B77B-B1EDA6043B95}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7C3B01BC-53A5-48A0-A43B-0C67731134B9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83453B9B-B889-4659-9144-20F081542BDC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BE7A24F5-69CB-4708-B77B-B1EDA6043B95}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83453B9B-B889-4659-9144-20F081542BDC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BE7A24F5-69CB-4708-B77B-B1EDA6043B95}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83453B9B-B889-4659-9144-20F081542BDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{364EA597-E728-4CE4-BB4A-ED846EF47970}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{83453B9B-B889-4659-9144-20F081542BDC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{474597C5-AB09-49D6-A4D5-2E8D7341384E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{950F80EF-32C2-47DD-9C35-9576E21EE66E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{01221FCC-4BFB-461C-B08C-F6D2DF309921}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0FA32667-9A8A-4E9C-902F-CA3323180003}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2A42D13C-D427-4787-821B-CF6973855778}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3D8478AA-7B88-48A9-8BCB-B85D594411EC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{452AE416-9A97-44CA-93DA-D0F15C36254F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{45CDA4F7-594C-49A0-AAD1-8224517FE979}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4D8ED2B3-DC62-43EC-ABA3-5B74F046B1BE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6B458F62-592F-4B25-8967-E6A350A59328}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{81E852CC-1FD5-4004-8761-79A48B975E29}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{95B6A271-FEB4-4160-B0FF-44394C21C8DC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B2CA345D-ADB8-4F5D-AC64-4AB34322F659}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B9F43021-60D4-42A6-A065-9BA37F38AC47}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BF921DD3-732A-4A11-933B-A5EA49F2FD2C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D83B296A-2FA6-425B-8AE8-A1F33D99FBD6}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E2C1A522-B8E1-45D1-B316-F5625004A28C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E67D5BC7-7129-493E-9281-F47BDAFACE4F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FCC9CDD3-EFFF-11D1-A9F0-00A0244AC403}
Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD21}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\Imesh
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\Fun Web Products
Key Deleted : HKCU\Software\AppDataLow\Software\FunWebProducts
Key Deleted : HKCU\Software\AppDataLow\Software\MapsGalaxy_39
Key Deleted : HKCU\Software\AppDataLow\Software\MyWebSearch
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\Software\firstsearch
Key Deleted : HKLM\Software\IB Updater
Key Deleted : HKLM\Software\iMeshSRTB
Key Deleted : HKLM\Software\MapsGalaxy_39
Key Deleted : HKLM\Software\Trymedia Systems
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2E497885-E60B-420A-832D-0148B392E058}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : [x64] HKLM\SOFTWARE\IB Updater
Key Deleted : [x64] HKLM\SOFTWARE\Speedchecker Limited
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\464AA55239C100F32AF2D438EDDC0F47
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5652BA3D5FB98AE31B337BF0AF939856
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EB95E1AFCBABE3DB9ECCC669B99494
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16521
 
 
-\\ Google Chrome v
 
[ File : C:\Users\Linda\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
 
[ File : C:\Users\test\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
*************************
 
AdwCleaner[R0].txt - [30021 octets] - [09/03/2014 22:07:39]
AdwCleaner[R1].txt - [19691 octets] - [13/03/2014 21:26:52]
AdwCleaner[S0].txt - [2325 octets] - [09/03/2014 22:10:03]
AdwCleaner[S1].txt - [19328 octets] - [13/03/2014 21:28:39]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [19389 octets] ##########


#9 DaveInDE

DaveInDE
  • Topic Starter

  • Members
  • 9 posts
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  •  
  • Local time:10:59 PM

Posted 13 March 2014 - 10:36 PM

Junkware Removal Tool Log:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by Linda on Thu 03/13/2014 at 23:26:47.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.skinlauncher
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.skinlauncher.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.skinlaunchersettings
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\mapsgalaxy_39.skinlaunchersettings.1
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3618658151-3435302414-1421695203-1001\Software\ib updater
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{90799597-3E3F-4618-BE1C-E99ABA0071E2}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B04D0241-D2E8-4584-8B6A-6A26625B8596}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C7C9FC25-88B0-4682-9C9F-2608E9117647}
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Users\Linda\AppData\LocalLow\FCTB000100433
Successfully deleted: [Folder] "C:\ProgramData\big fish"
Successfully deleted: [Folder] "C:\ProgramData\big fish games"
Successfully deleted: [Folder] "C:\Users\Linda\AppData\Roaming\big fish games"
Successfully deleted: [Folder] "C:\Users\Linda\appdata\local\big fish"
Successfully deleted: [Folder] "C:\Users\Linda\appdata\locallow\bfgbartb"
Successfully deleted: [Folder] "C:\Users\Linda\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Program Files (x86)\bfgbartb"
Failed to delete: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\bigfishcache"
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{0131CA67-4CD2-4483-822C-B5AD179DEFAC}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{0C26A90D-995C-441D-B541-ABC10C60C588}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{0DB402F3-B1AC-4C37-A719-2FC12AA08BAC}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{0EB876FD-9759-41FD-93F2-CC8528B761E3}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{0F4A7E55-B0D4-4424-9034-A094AF91436E}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{12F910CA-6C2F-41BF-8D00-C6ACDDCAC4FB}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{1348A16E-8FF7-437B-BED0-E1F291E28422}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{162BBEB2-BC3E-4CEA-A3B8-8ECFC70F436F}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{16F3C2E7-390C-448B-9BB3-5ED55AA21DC4}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{17FF39F9-0BA2-4BDD-BC14-55ABCC9ACDC0}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{19BF2F69-2896-4396-92B9-D2FAC4F26E19}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{1FCFC9C0-D6E4-468E-B4F2-683A54BF33CE}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{24B08E8E-037F-47BA-B230-F906862EBB22}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{2AB69693-7252-4689-8FAC-806BE27251A7}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{3000DE63-07B4-4452-A553-2C5BCA98A340}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{30488317-B5B2-4C73-B6F4-08BA86B24949}
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Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{52D28E6A-E82D-4314-80E9-994B2C855B51}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{563ED06C-5AE9-48D4-A1E8-A9687A8AEF19}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{5642ABFF-A445-4BFD-BC08-F11008227AA9}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{56A5B7EC-25BD-48E0-A389-2370C81E0A86}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{5C712A22-4E61-4CF0-AF5E-A1FC73AD704C}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{619342BD-BDB3-4FF2-BEA5-02FE6C3094E5}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{6BAF04E5-4B34-4283-A64E-EFD242C912FC}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{712A4533-0A3B-43C8-AAF0-178E2C18F433}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{732659AA-248D-4537-9FBB-38F501ED35DC}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{762C5A62-0520-4CFB-BB2F-1A1D0F8B8B56}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{7778BA9C-663A-4635-A564-B8B233D5BDF8}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{77E65952-6E82-4ED1-A2F7-D33E20004DE4}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{785375C4-47F3-4D2E-A798-E5830B2FC5E3}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{7F15F069-7D56-4342-91EC-1485DD0A9686}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{865F5AF7-683B-45E3-8290-A3778B212770}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{8811A320-00AF-41BF-B0D2-0CD7BF1F509A}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{894407B0-F6F1-4201-9F59-F9F732F57E77}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{8B9A3569-95B3-4B85-8D89-667196FFB82C}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{8E34E297-D9A9-4CD4-81DE-A086B68A86B3}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{921EE52E-E8B8-405A-BF27-5AB2B81600C8}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{9298D5E6-393F-4A61-9B43-9BF3C8232BCF}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{94A821A7-5AB9-4181-A02C-C02AC5E09EB8}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{957410F1-3392-4689-8E5F-8AF1D9D96B14}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{9A78B52B-83B8-47EB-9086-2C8D2F5A0E0F}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{9DFD614C-F283-4C1B-B9AD-86F428C7FC5F}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{9EF4D60E-150F-439B-8E56-9AF5FEDEE905}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{9F36AE8F-7EFF-415C-ABCC-4D290686FCE8}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{A4650C0F-E34A-4D22-A982-62FE46567A4C}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{A60F6190-CA31-439E-AB61-17A8AB643367}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{A85EAB7B-1714-4393-95B8-2A8AE9FA4215}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{B22B2FDA-7494-4AE3-A764-5EEAE24A3C04}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{B414BABB-F218-4C39-AA17-C1B8FA572714}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{B684A367-2617-4563-B52F-EB8F3DC4A52F}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{B7FAF476-3FFC-451E-A531-73BDB94CD93B}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{B9900912-87D7-4AAA-AB33-0DB1CA379BFC}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{BA5AC2FE-54E9-45F0-B962-5EB20607C52F}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{BE2B810B-9535-4DA7-884D-3B30201A235B}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{C3546151-EDDE-4547-BDA6-17E462473BE2}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{C6AE51F0-E1A5-4C60-9DEE-FE899B418A35}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{C6DC66A5-26AC-495E-A5D4-6E52C78AEA7E}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{CAC3E431-1A1F-4E41-8EF2-C5E651B3264F}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{CC546D8F-3165-494D-8094-C1C66E90A901}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{D07A53F4-F772-4789-A572-A19914FC301D}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{D1B42123-F5AE-41D7-91BE-5053833EDA82}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{D2534403-BE3B-4B1F-AB8A-21921A670776}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{DE11599F-DC4B-4368-81AD-E18ED05D00A9}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{DF8E43FA-DDAB-49D5-B94F-4AF9393751AA}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{E124EA87-E306-4352-8A88-A18723AEA74B}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{E39212CB-8E79-4946-A144-EB68316A9E7B}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{E5CD4E1F-545C-44AD-A3D7-80DE41F318DA}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{E5DA1D78-0742-40C7-947B-AB9AE12D2858}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{EA80A980-8568-4C50-A640-1397F97EF506}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{EC4C164F-BE5E-4264-AD2E-812D011F967D}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{F140A5A0-5A9E-4555-88D4-9D60D8391C72}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{F48701E2-AA3A-4AFC-8393-F597AD7C5727}
Successfully deleted: [Empty Folder] C:\Users\Linda\appdata\local\{F5B63EE1-32C7-4B85-AC49-AF83C066FC24}
 
 
 
~~~ Chrome
 
Dumping contents of C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Default
C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Default\aaggdbgfdbdedadidcdhgddjgbdeddgc
C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Default\aaggdbgfdbdedadidcdhgddjgbdeddgc\background.js
C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Default\aaggdbgfdbdedadidcdhgddjgbdeddgc\ContentScript.js
C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Default\aaggdbgfdbdedadidcdhgddjgbdeddgc\manifest.json
 
Successfully deleted: [Folder] C:\Users\Linda\appdata\local\Google\Chrome\User Data\Default\Default [Default Extension 1.0]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 03/13/2014 at 23:33:54.65
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#10 DaveInDE

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Posted 14 March 2014 - 07:56 PM

Forgot to mention in the last reply, ESET found no threats.



#11 Broni

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Posted 15 March 2014 - 04:00 PM

How is computer doing?

 

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


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#12 DaveInDE

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Posted 19 March 2014 - 03:11 PM

Thanks for your help Broni.  It's still pretty slow, but I'm working on that.  After all the tools that you sent, I am pretty certain that there is no more malware.

Go ahead and close this thread.

 

Thanks again for all of your help!



#13 Broni

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Posted 19 March 2014 - 08:29 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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