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Typing problem


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5 replies to this topic

#1 racheltaylor23

racheltaylor23

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Posted 12 March 2014 - 10:59 AM

Hello whoever reads this!

I'm having one of the most annoying problems I have ever encountered with my laptop.
 
Basically, whenever I am typing it is as if someone has clicked out of the window and I can no longer type in the document/text box I am using.
It happens in every program, most annoyingly Word.
I have to click back where I am typing to be able to continue, it happens every single word. (This message took SO LONG TO TYPE)
 
I have tried updating my touchpad and it still happens even when I disable the mouse.
 
Thank you if you have any tips!
 
Rachel


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#2 acerts04

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Posted 12 March 2014 - 11:19 AM

hello and :welcome: to bleeping computer!

please try this below step.

 

Click Start or tap the Windows key and click Control Panel from the right-hand list. Once the Control Panel opens and populates, click Mouse.

         Hide_Cursor_When_Typing.PNG?psid=1

In the Mouse Properties dialog click the Pointer Options tab and uncheck Hide pointer while typing. Click OK in the lower right.

 

if the above fix does not work for you, please follow the below instruction

 

Download "Minitoolbox" from the below link.
 
http://www.bleepingcomputer.com/download/minitoolbox/
 
 Run the tool and only select the following tick boxes.
 
 
List last 10 Event viewer errors
List installed program
List users, partition and memory size

 
Now click "Go" and post the output displayed in next reply.


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#3 racheltaylor23

racheltaylor23
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Posted 12 March 2014 - 11:24 AM

hello and :welcome: to bleeping computer!

 

 

Download "Minitoolbox" from the below link.
 
http://www.bleepingcomputer.com/download/minitoolbox/
 
 Run the tool and only select the following tick boxes.
 
 
List last 10 Event viewer errors
List installed program
List users, partition and memory size

 
Now click "Go" and post the output displayed in next reply.

 

Thanks for your quick reply! The first option did not work, unfortunately.

Here's the output from minitoolbox:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Rachel (administrator) on 12-03-2014 at 16:22:46
Running from "C:\Users\Rachel\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (03/12/2014 04:22:44 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1ee8
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1c94
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1ac4
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x15e4
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1868
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1bac
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:19 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1a88
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x1abc
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:22:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x448
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
Error: (03/12/2014 04:21:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: AvastUI.exe, version: 9.0.2013.292, time stamp: 0x52deab96
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000401b8
Faulting process id: 0x19f0
Faulting application start time: 0xAvastUI.exe0
Faulting application path: AvastUI.exe1
Faulting module path: AvastUI.exe2
Report Id: AvastUI.exe3
 
 
System errors:
=============
Error: (03/12/2014 04:10:52 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 04:10:52 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 04:10:52 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 04:10:52 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 04:06:35 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (03/12/2014 03:13:43 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 03:13:43 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 03:13:43 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 03:13:43 PM) (Source: WMPNetworkSvc) (User: )
Description: 0x80070422
 
Error: (03/12/2014 02:50:06 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
 
Microsoft Office Sessions:
=========================
Error: (03/12/2014 04:22:49 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81ec401cf3e0f4eb6c350C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll8cf62a1f-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:44 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81ee801cf3e0f4c36509fC:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll8a60f6a1-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:40 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81c9401cf3e0f49c0b387C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll87ec1cdb-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:36 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81ac401cf3e0f4747e213C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll857a0241-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:32 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b815e401cf3e0f446a0bc4C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll82b46f3d-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:27 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b8186801cf3e0f41e2bb2aC:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll801e9f7c-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:23 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81bac01cf3e0f3f683bffC:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll7d9070f8-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:19 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81a8801cf3e0f3cd37db3C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll7b18d808-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:14 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b81abc01cf3e0f3a581425C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll78852b30-aa02-11e3-b828-78843ce527cc
 
Error: (03/12/2014 04:22:10 PM) (Source: Application Error)(User: )
Description: AvastUI.exe9.0.2013.29252deab96ntdll.dll6.1.7601.18247521ea8e7c0000005000401b844801cf3e0f37d46d18C:\Program Files\AVAST Software\Avast\AvastUI.exeC:\Windows\SysWOW64\ntdll.dll75ff613b-aa02-11e3-b828-78843ce527cc
 
 
CodeIntegrity Errors:
===================================
  Date: 2012-10-24 15:35:09.670
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00165_004\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-24 15:17:43.579
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00164_003\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-24 15:12:00.402
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00164_003\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-22 19:49:48.221
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00164_003\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-22 19:30:10.710
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00164_003\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-22 19:09:42.751
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00163_002\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-21 23:38:32.918
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00163_002\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-21 23:32:07.759
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00163_002\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-21 23:26:00.108
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00163_002\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2012-10-21 23:20:28.826
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2013\active virus control\Avc3_00163_002\avcuf64.dll because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
a (Version: t)
Accelrys Draw 4.1 (Version: 4.1.0)
Action Replay Code Manager
Adobe AIR (Version: 3.7.0.1530)
Adobe Digital Editions 2.0 (Version: 2.0)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.77)
Adobe Flash Player 12 Plugin (Version: 12.0.0.77)
Adobe Help Manager (Version: 4.0.244)
Adobe Media Player (Version: 1.8)
Adobe Reader XI (11.0.06) (Version: 11.0.06)
Adobe Widget Browser (Version: 2.0 Build 348)
Adobe Widget Browser (Version: 2.0.348)
Advanced IP Scanner (Version: 2.2.224)
Advanced Office Password Recovery (Version: 5.1.481.401)
AllYourTexts (Version: 1.3.0.3)
Alps Pointing-device for VAIO
Amazon MP3 Downloader 1.0.9
Apple Application Support (Version: 3.0.1)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.1.142)
Atheros WiFi Driver Installation (Version: 3.0)
Audible Download Manager (Version: 6.6.0.15)
Avast License by ZeNiX [2012-06-29]
avast! Pro Antivirus (Version: 9.0.2013)
AVG PC Tuneup 2011
BBC iPlayer Downloads (Version: 1.4.1)
BeatScanner 1.43
Bing Bar (Version: 7.0.850.0)
BitRaider Web Client (Version: 1.1.3.1)
Bluetooth Win7 Suite (64) (Version: 7.3.0.95)
Bonjour (Version: 1.0.104)
Bonjour (Version: 3.0.0.10)
calibre (Version: 0.9.5)
Conexant HD Audio (Version: 8.54.0.53)
Control ActiveX Windows Live Mesh pentru conexiuni la distan?? (Version: 15.4.5722.2)
Controle ActiveX Windows Live Mesh pour connexions a distance (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligacoes Remotas (Version: 15.4.5722.2)
CopyTrans Suite Remove Only (Version: 2.35)
Coupon Printer (Version: 2.0)
CSS3 Menu
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Eets
EPUB to MOBI
Facebook Messenger 2.1.4814.0 (Version: 2.1.4814.0)
ffdshow v1.2.4475 [2012-07-12] (Version: 1.2.4475.0)
FileZilla Client 3.5.3 (Version: 3.5.3)
Formant ActiveX programu Windows Live Mesh odpowiedzialny za obsług? poł?cze? zdalnych (Version: 15.4.5722.2)
Free Mp3 Wma Converter V 2.2 (Version: 2.2.0.0)
Futuremark SystemInfo (Version: 4.6.0)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galeria fotografii usługi Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galerie foto Windows Live (Version: 15.4.3502.0922)
GemPcCCID (Version: 2.0.3)
Google Chrome (Version: 33.0.1750.146)
Google Drive (Version: 1.14.6059.644)
Google Talk Plugin (Version: 5.1.7.17873)
Google Update Helper (Version: 1.3.22.5)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
Hit'n'Mix Play (Version: 1.5.8)
HP Deskjet 3050A J611 series Basic Device Software (Version: 25.0.571.0)
HP Deskjet 3050A J611 series Help (Version: 140.0.2.2)
HP Deskjet 3050A J611 series Product Improvement Study (Version: 25.0.571.0)
HP Photo Creations (Version: 1.0.0.5192)
HP Product Detection (Version: 11.14.0001)
HP Update (Version: 5.005.000.002)
iCloud (Version: 3.1.0.40)
iFunbox (v1.99.958.697), iFunbox DevTeam (Version: v1.99.958.697)
inSSIDer 3 (Version: 3.0.7.48)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2291)
Intel® Rapid Storage Technology (Version: 10.0.0.1046)
iPhoneBrowser (Version: 1.9.3)
iPhoneModem (Version: 2.0.0)
iTunes (Version: 11.1.5.5)
Java 7 Update 21 (Version: 7.0.210)
Java Auto Updater (Version: 2.1.9.5)
JavaFX 2.1.1 (Version: 2.1.1)
JuiceboxBuilder-Lite (Version: 1.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
jZip
Last.fm Scrobbler 2.1.33
Live 8.2.2
Logitech Touch Mouse Server 1.0 (Version: 1.0)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
ManyCam 2.6.65 (remove only) (Version: 2.6.65)
M-Audio Oxygen Driver 1.2.1 (x64) (Version: 1.2.1)
Media Gallery (Version: 1.5.0.16020)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft PowerPoint Viewer (Version: 14.0.7015.1000)
Microsoft Reader
Microsoft Security Client (Version: 4.4.0304.0)
Microsoft Security Essentials (Version: 4.4.304.0)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
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========================= Memory info: ===================================
 
Percentage of memory in use: 57%
Total physical RAM: 4043.86 MB
Available physical RAM: 1722.98 MB
Total Pagefile: 8085.9 MB
Available Pagefile: 5233.85 MB
Total Virtual: 4095.88 MB
Available Virtual: 3965.18 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:452.69 GB) (Free:296.43 GB) NTFS
3 Drive g: (Expansion Drive) (Fixed) (Total:465.76 GB) (Free:125.98 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\RACHELLAPTOP
 
Administrator            Guest                    Rachel                   
 
 
**** End of log ****


#4 acerts04

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Posted 12 March 2014 - 11:50 AM

have you been having any problems with your avast antivirus lately?

 

i see you have 'remote keyboard' installed on your system. i am not familiar with exactly what that is, but is it connected to the system at all times? wired/wireless

 

have you checked on your video card drivers? if they need any updating?

 

it might sound stupid, but when using a laptop, thumbs might slightly touch the trackpad under the keyboard causing a deselect in your current typing window.

 

also, have you checked your system for malware recently?

 

lastly, i would like you to boot into safemode with networking and see if you have this same problem, the below instructions will guide you

 

A) Press and keep tapping the F8 key about every second until you see the screenshot below.
NOTE: If the Windows startup logo appears, you will need to repeat steps 1 and 3 again. If you dual boot, then you will need to select the OS you want to use the Advanced Boot Option for and then press F8. On some systems, tapping F5 may also work.

 

choose "safe mode with networking"

44121d1379274532t-advanced-boot-options-

Edited by acerts04, 12 March 2014 - 11:57 AM.

"In real life, the hardest aspect of the battle between good and evil is determining which is which."


#5 racheltaylor23

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Posted 12 March 2014 - 01:33 PM

 

 

 Hi again,

I did recently update my antivirus software and the problem had been happening since then. I did a system restore and the problem seems to have been resolved!

Thanks for all your help!



#6 acerts04

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Posted 12 March 2014 - 02:09 PM

awesome!! :thumbsup: you are very welcome i hope i assisted you well! thanks for letting me know everything worked out!

 

best of luck


"In real life, the hardest aspect of the battle between good and evil is determining which is which."





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