hello! i was recently given a used ASUS G73Jh by a very generous friend after my computer had broken. she claims there wasn't much done on it as she used it mostly for one semester of college and then used it only for hosting online servers to several games
she removed most of her stuff on it, and after i got the computer i also proceeded to delete remnants of some of the games she had installed, and then downloaded my steam games. after running a game that i had installed, a few minutes into it my computer shut itself off completely. i had figured my charging cord had come loose as when i tried to press the power button the power button and the buttons in the left corner flashed blue once and didn't come on, so i unplugged the charger cord and plugged it back in.
i was able to start it up this time but it soon changed to a blue screen with just a few lines of words that flashed past a bit too quickly for me to get the gist of what it said. i got a screen saying it didn't start up correctly and i decided to start windows normally.
my computer shut down a few minutes after logging in and getting to my desktop. i this time took out my battery and held the power button for a minute, then put it back in and it started up. i was able to run MBAM Pro and it picked up a few objects i wasn't too worried about. i tried to replicate the problem and after a few minutes of play my computer shut off again.
i don't really have much on here i'd miss, seeing as i've only had the computer for a few days, so if a factory reset would be the best or easiest solution let me know. i didn't get any disks with the computer, only the laptop itself and the charger cord/power brick. i'm sorry if any of that is needed for any fix
i apologize for my exposition there, i wouldn't consider very good with computers (i know how to remove viruses and that's about it), so i figured more information is better than less.
thank you in advance!