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HijackThis Log: Please help diagnose


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5 replies to this topic

#1 Thegotoguy101

Thegotoguy101

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  • Local time:05:08 PM

Posted 11 March 2014 - 09:57 PM

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 10:45:55 PM, on 10/03/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
 
FIREFOX: 27.0.1 (en-US)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\iSafe\iSafeTray.exe
C:\Windows\SysWOW64\Rundll32.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\PROGRA~2\SearchProtect\SearchProtect\bin\cltmng.exe
C:\Users\Brian\AppData\Local\FilesFrog Update Checker\update_checker.exe
C:\Users\Brian\AppData\Local\WebPlayer\AppsHat\WebPlayer.exe
C:\Users\Brian\AppData\Local\WebPlayer\FLV Player\WebPlayer.exe
C:\Program Files (x86)\Optimizer Pro\OptProSmartScan.exe
C:\Program Files (x86)\Optimizer Pro\OptProReminder.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Users\Brian\AppData\Local\Popajar\UpdateChecker\UpdateCheckerApp.exe
C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\SonicMaster\SonicMasterTray.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe
C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
C:\Program Files (x86)\Symantec\Norton Utilities 16\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Bench\BService\bservice.exe
C:\Program Files (x86)\PricePeep\PricePeepUpdater.exe
C:\Program Files (x86)\Bench\Wd\wd.exe
C:\Program Files (x86)\Psi\Psi.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BDExtHost.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BDAppHost.exe
C:\Program Files (x86)\Microsoft\BingDesktop\BDRuntimeHost.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Brian\Downloads\HijackThis.exe
C:\Program Files (x86)\Mobogenie\mgusb.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://wisersearch.com/?channel=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:13828
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: 54.225.95.126 cbaiddeoemldinncijanafifphajjppj
O2 - BHO: SaveSense - {0f21b1e5-5afc-43c9-9c66-515046e92ec2} - C:\Program Files (x86)\SaveSense\SaveSenseIE.dll
O2 - BHO: CrossriderApp0049074 - {11111111-1111-1111-1111-110411901174} - C:\Program Files (x86)\The weDownload Manager\The weDownload Manager-bho.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll
O2 - BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BingExt.dll
O2 - BHO: Snap.DoEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: Movies Toolbar (Dist. by Somoto Ltd.) - {3444c3c5-6c56-4a16-a453-832b05bf6ea4} - (no file)
O2 - BHO: Yealt - {40C78C4E-5AE5-4762-9B7D-D2DE31B03B77} - C:\Windows\SysWow64\yealt.dll
O2 - BHO: Websteroids - {44ed99e2-16a6-4b89-80d6-5b21cf42e78b} - C:\ProgramData\Websteroids\IE\common.dll
O2 - BHO: Ask Toolbar BHO - {4F524A2D-5637-006A-76A7-7A786E7484D7} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: OfferMosquito - {82B16A3D-F03E-4565-A532-666B219C9A53} - C:\Users\Brian\AppData\Local\ext_offermosquito\OfferMosquitoIEPlaceholder.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ValueApps Loader - {93DBF2BB-A2B3-4683-A92E-57E60751F346} - C:\Program Files (x86)\Conduit\ValueApps\IE\ValueAppsLoader.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: MinibarBHO - {AA74D58F-ACD0-450D-A85E-6C04B171C044} - C:\Program Files (x86)\Minibar\Minibar.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.5.1136\7.5.1136\TmBpIe32.dll
O2 - BHO: appbario18 - {c1211069-1163-4ba8-b8b3-32fc724766be} - (no file)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: MyStart Toolbar - {ccb24e92-62c4-4c53-95d2-65f9eed476bc} - C:\Program Files (x86)\mystarttb\mystartDx.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: ChromeFrame BHO - {ECB3C477-1A0A-44BD-BB57-78F9EFE34FA7} - C:\Program Files (x86)\Google\Chrome Frame\Application\31.0.1650.63\npchrome_frame.dll
O2 - BHO: Coupon Alerts BHO - {F791D8AE-47E8-40A5-A913-EB2D2AF29602} - (no file)
O2 - BHO: PricePeep - {FD6D90C0-E6EE-4BC6-B9F7-9ED319698007} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Ask Toolbar - {4F524A2D-5637-006A-76A7-7A786E7484D7} - (no file)
O3 - Toolbar: Movies Toolbar (Dist. by Somoto Ltd.) - {3444c3c5-6c56-4a16-a453-832b05bf6ea4} - (no file)
O3 - Toolbar: MyStart Toolbar - {ccb24e92-62c4-4c53-95d2-65f9eed476bc} - C:\Program Files (x86)\mystarttb\mystartDx.dll
O3 - Toolbar: Snap.Do - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O3 - Toolbar: Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BingExt.dll
O4 - HKLM\..\Run: [Boingo Wi-Fi] "C:\Program Files (x86)\Boingo\Boingo Wi-Fi\Boingo.lnk"
O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [SonicMasterTray] C:\Program Files (x86)\ASUS\SonicMaster\SonicMasterTray.exe
O4 - HKLM\..\Run: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\Cyberlink\PowerDVD9\PDVD9Serv.exe"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files (x86)\Cyberlink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Cyberlink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe /fromkey
O4 - HKLM\..\Run: [QuickFinder Scheduler] "c:\Program Files (x86)\Corel\WordPerfect Office X6\Programs\QFSCHD160.EXE"
O4 - HKLM\..\Run: [Search Protection] C:\ProgramData\Search Protection\SearchProtection.exe
O4 - HKLM\..\Run: [mobilegeni daemon] C:\Program Files (x86)\Mobogenie\DaemonProcess.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Symantec\Norton Utilities 16\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [BService] C:\Program Files (x86)\Bench\BService\bservice.exe
O4 - HKLM\..\Run: [Wd] C:\Program Files (x86)\Bench\Wd\wd.exe
O4 - HKLM\..\RunOnce: [upfst_ca_9.exe] C:\Users\Brian\AppData\Local\fst_ca_9\upfst_ca_9.exe -runonce
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Brian\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - HKCU\..\Run: [SDP] C:\Users\Brian\AppData\Local\FilesFrog Update Checker\update_checker.exe /auto 
O4 - HKCU\..\Run: [Optimizer Pro] C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe
O4 - HKCU\..\Run: [AppsHat] C:\Users\Brian\AppData\Local\WebPlayer\AppsHat\WebPlayer.exe
O4 - HKCU\..\Run: [FLV Player] C:\Users\Brian\AppData\Local\WebPlayer\FLV Player\WebPlayer.exe
O4 - HKCU\..\Run: [OMESupervisor] C:\Users\Brian\AppData\Local\omesuperv.exe
O4 - HKCU\..\Run: [SSync] "C:\Users\Brian\AppData\Roaming\SSync\SSync.exe"
O4 - HKCU\..\Run: [DataMgr] "C:\Users\Brian\AppData\Roaming\DataMgr\DataMgr.exe"
O4 - HKCU\..\Run: [Apps Hat] C:\Users\Brian\AppData\Local\WebPlayer\AppsHat\WebPlayer.exe
O4 - HKCU\..\Run: [BackgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Brian\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun
O4 - HKCU\..\Run: [TBHostSupport] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Brian\AppData\Local\TBHostSupport\TBHostSupport.dll",DLLRunTBHostSupportPlugin
O4 - HKCU\..\Run: [SCheck] "C:\Users\Brian\AppData\Roaming\SCheck\SCheck.exe" check 
O4 - HKCU\..\Run: [Snoozer] "C:\Users\Brian\AppData\Roaming\Snz\Snz.exe"
O4 - HKCU\..\Run: [Intermediate] "C:\Users\Brian\AppData\Roaming\Intermediate\Intermediate.exe"
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Users\Brian\AppData\Local\Smartbar\Application\SnapDo.exe startup
O4 - HKCU\..\Run: [NextLive] C:\Windows\SysWOW64\rundll32.exe "C:\Users\Brian\AppData\Roaming\newnext.me\nengine.dll",EntryPoint -m l
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [UpdateChecker] C:\Users\Brian\AppData\Local\Popajar\UpdateChecker\UpdateCheckerApp.exe
O4 - Startup: PricePeepUpdater.lnk = C:\Program Files (x86)\PricePeep\PricePeepUpdater.exe
O4 - Startup: Psi.lnk = C:\Program Files (x86)\Psi\Psi.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: FancyStart daemon.lnk = ?
O8 - Extra context menu item: Copy to &Lightning Note - C:\Program Files (x86)\Corel\WordPerfect Office X6\Programs\WPLightningCopyToNote.hta
O8 - Extra context menu item: Open with WordPerfect - c:\Program Files (x86)\Corel\WordPerfect Office X6\Programs\WPLauncher.hta
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Visit AppsHat.com - {AAA38851-3CFF-475F-B5E0-720D3645E4A5} - C:\Program Files (x86)\Minibar\Minibar.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: gcf - {9875BFAF-B04D-445E-8A69-BE36838CDE3E} - C:\Program Files (x86)\Google\Chrome Frame\Application\31.0.1650.63\npchrome_frame.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\Skype4COM.dll
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.5.1136\7.5.1136\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll
O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~2\SearchProtect\SearchProtect\bin\SPVC32Loader.dll C:\PROGRA~3\Wincert\win32cert.dll C:\PROGRA~2\MOVIES~1\SAFETY~1\safetyldr.dll 
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Ask Update Service (APNMCP) - Unknown owner - C:\Program Files (x86)\AskPartnerNetwork\Toolbar\apnmcp.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Bluetooth Driver Management Service (BcmBtRSupport) - Unknown owner - C:\Windows\system32\BtwRSupportService.exe (file missing)
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
O23 - Service: Search Protect by Conduit Service (CltMngSvc) - Conduit - C:\PROGRA~2\SearchProtect\Main\bin\CltMngSvc.exe
O23 - Service: Norton Disk Doctor Service (DiskDoctorService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Utilities 16\Tools\Disk Doctor\DiskDoctorSrv.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Updater Service (IBUpdaterService) - Unknown owner - C:\ProgramData\IBUpdaterService\ibsvc.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Internet Updater (InternetUpdater) - Unknown owner - C:\ProgramData\InternetUpdater\InternetUpdaterService.exe
O23 - Service: iSafeService - Elex do Brasil Participações Ltda - C:\Program Files (x86)\iSafe\iSafeSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Utilities 16 Start Manager Service (NU16StartManagerSvc) - Unknown owner - C:\Program Files (x86)\Symantec\Norton Utilities 16\sMonitor\StartManSvc.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Re-markit - Unknown owner - C:\Program Files (x86)\Re-markit\Re-markit155.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: SafetyNut Manager (SafetyNutManager2) - SafetyNut Inc. - C:\Program Files (x86)\Movies Toolbar\SafetyNut\SafetyNutManager.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SaveSenseLive Service (savesenselive) (savesenselive) - SaveSense - C:\Program Files (x86)\SaveSenseLive\Update\SaveSenseLive.exe
O23 - Service: SaveSenseLive Service (savesenselivem) (savesenselivem) - SaveSense - C:\Program Files (x86)\SaveSenseLive\Update\SaveSenseLive.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: Norton SpeedDisk Service (SpeedDiskService) - Symantec Corporation - C:\Program Files (x86)\Symantec\Norton Utilities 16\Tools\SpeedDisk\SpeedDiskSrv.exe
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: TurboBoost - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: Update Cling Clang - Unknown owner - C:\Program Files (x86)\Cling Clang\updateClingClang.exe
O23 - Service: Util Cling Clang - Unknown owner - C:\Program Files (x86)\Cling Clang\bin\utilClingClang.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
 
--
End of file - 22962 bytes

Edited by Queen-Evie, 11 March 2014 - 10:09 PM.
moved from Windows 7 to the appropriate forum. HJT logs are allowed only in Malware Removal Logs


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#2 gringo_pr

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Posted 11 March 2014 - 10:50 PM





Hello Thegotoguy101

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I would like you to run this program for me.

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Thegotoguy101

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Posted 12 March 2014 - 12:20 AM

Alright Gringo, I'm listening. 


Do you know what is causing this? 



#4 gringo_pr

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Posted 12 March 2014 - 07:55 AM

Hello Thegotoguy101

What is causing what? You have not described anything the computer is doing.

Hijackthis is very outdated and I only use it to double check somethings later. To get a better idea of what may be going on I have asked for a better report.

You can start by telling me what is going on and sending me the reports from FRST


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 15 March 2014 - 07:41 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 19 March 2014 - 08:30 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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