i had to restart my desktop computer for an update but before that i would click on the explorer icon on the task bar to open my computer and stuff. but it failed to open and said it was infected with a virus so i decided to scan my computer and it found a rootkit on it. i tried to remove it and do anything but i couldnt and now my computer is useless... i cant access my desktop anymore since i get a blank screen with only my curser and i have access to task manager and ctrl-alt-delete the only way to get to my desktop it via Safe Mode or doing a system restore.... i would like to know how i can remove this menace...
if you need information ask me for it since im new to this
OS- Windows 7 (32-bit)
I have tried Kaspersky TDSS killer but it found nothing.
If you need any logs or anything ask
I have seen other posts about similar things but most answers were tailored to the persons computer or something like that....
i apologise if the answer is on here i couldnt find it. :/
Edited by hamluis, 12 March 2014 - 11:24 AM.
Moved from Win 7 to Am I Infected - Hamluis.