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Windows 7 not responding randomly

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#1 Bouwe


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Posted 11 March 2014 - 07:11 AM



I have a really difficult and weird problem with Windows 7, it keeps freezing randomly. I took an USB plugged it in that computer to backup my files, I plugged it in a different computer also running Windows 7, almost instantly the other computer running Windows had the exact same problem. My first thoughts were a virus that jumped onto an USB and infected Windows. I'm also running ubuntu, that goes just fine. I did a fresh install formatting my USB and my hard drive on both of the pc's and still the problem remains.


I study computer science and I have installed different operating systems numerous times but never encountered anything like this. It seems to be a virus, but how can it persist after formatting? It infected my other pc through my USB, but on the other hand it looks like hardware related issues? 


Any ideas?

Edited by hamluis, 11 March 2014 - 01:31 PM.
Moved from Win 7 to External Hardware - Hamluis.

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#2 acerts04


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Posted 11 March 2014 - 07:14 PM

hi! and :welcome: to bleeping computer!


please follow these below steps


Publish a snapshot of your system using Speccy.
Please follow the below tutorial to know how to use "Speccy" to collect system info.
Don't paste the output displayed by "Speccy" here. Instead paste the web link it displays.
 Minitoolbox log.
Download "Minitoolbox" from the below link.
 Run the tool and only select the following tick boxes.
List last 10 Event viewer errors
List installed program
List users, partition and memory size

Now click "Go" and post the output displayed in next reply.

"In real life, the hardest aspect of the battle between good and evil is determining which is which."

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