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Photo

Chrome crashes/freezes on upload - Windows Vista


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44 replies to this topic

#1 Imberpr

Imberpr

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  • 57 posts
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  • Local time:07:57 AM

Posted 10 March 2014 - 11:56 PM

Hi, I've run the dds files and below are the attach.txt and dds.txt files to see why I'm having this issue. I've been discussing this (and another issue - now fixed) in this forum. They suggested I contact you about the chrome crashing still after running through the suggestions they gave.

http://www.bleepingcomputer.com/forums/t/526638/audio-ads-on-every-web-page-upload-chrome-crashes/?view=getnewpost

 

Thanks so much!

 

This is attach.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium 
Boot Device: \Device\HarddiskVolume3
Install Date: 10/25/2007 10:27:23 AM
System Uptime: 3/9/2014 4:02:07 PM (29 hours ago)
.
Motherboard: Dell Inc. |  | 0JX269
Processor: Intel® Core™2 Duo CPU     T5250  @ 1.50GHz | Microprocessor | 1500/166mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 136 GiB total, 51.716 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.155 GiB free.
E: is CDROM ()
F: is FIXED (NTFS) - 466 GiB total, 23.275 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Description: Serial Cable using IrDA Protocol
Device ID: ROOT\UNKNOWN\0000
Manufacturer: (Standard Infrared Port)
Name: Serial Cable using IrDA Protocol
PNP Device ID: ROOT\UNKNOWN\0000
Service: irsir
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
7-Zip 4.65
Access Drivers
Adobe AIR
Adobe Community Help
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Media Player
Adobe Reader X (10.1.4)
Adobe® Photoshop® Album Starter Edition 3.0
Adolix Split and Merge PDF v2.1
Advanced Audio FX Engine
Advanced Video FX Engine
Akamai NetSession Interface
Akamai NetSession Interface Service
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20030807.3)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG 2012
Banctec Service Agreement
Bonjour
Broadcom Management Programs
Browser Address Error Redirector
BTOffer
BufferChm
Business Contact Manager for Outlook 2007 SP2
Camera Driver
CCleaner
CDDRV_Installer
Citrix Online Launcher
Conexant HDA D330 MDC V.92 Modem
Copy
CustomerResearchQFolder
Deal Info
Dell DataSafe Online
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Networking Guide
Dell Solution Center
Dell Support Center
Dell System Customization Wizard
Dell System Restore
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
Dell Wireless WLAN Card
DellSupport
deskPDF 2.5 Standard Edition
deskUNPDF 2
Destination Component
DeviceDiscovery
DeviceManagementQFolder
Digital Camera Driver
Digital Line Detect
DivX Content Uploader
DJ_AIO_03_F2200_ProductContext
DJ_AIO_03_F2200_Software
DJ_AIO_03_F2200_Software_Min
Docudesk GPL Ghostscript 8.15
EarthLink Accelerator
EarthLink FastLane
EarthLink MailBox
EarthLink Setup Files
EarthLink Software
EarthLink Toolbar
EarthLink Wireless High Speed
EPSON Scan
EPSON Stylus SX100_TX100 Manual
EPSON SX100 Series Printer Uninstall
eSupportQFolder
F2200
F2200_Help
Feedback Tool
FriendBackup
Games, Music, & Photos Launcher
Google Calendar Sync
Google Chrome
Google Drive
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GoToAssist Corporate
GoToMeeting 6.0.0.1259
GPBaseService
GPBaseService2
Help and Support Customization
HitmanPro 3.7
Hotfix for MDAC 2.80 (KB911562)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 10.0
hp deskjet 5100 series
HP Deskjet F2200 All-In-One Driver Software 10.0 Rel .3
HP Imaging Device Functions 10.0
HP Photosmart Essential 2.5
hp print screen utility
HP Smart Web Printing 4.60
HP Solution Center 13.0
HP Update
HPProductAssistant
HPSSupply
HyperCam 2
Infuzer
Intel® 537EP V9x DF PCI Modem
Intel® PROSet for Wired Connections
Internet Explorer Default Page
InterVideo MediaOne Gallery
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 7 Update 51
Java Auto Updater
Jing
KhalInstallWrapper
Lagarith lossless video codec (Remove Only)
Laptop Integrated Webcam Driver (1.03.02.0719)  
Learn2 Player (Uninstall Only)
Licensing Resources
Live! Cam Avatar Creator
Live! Cam Avatar v1.0
LiveUpdate Notice (Symantec Corporation)
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
MaxBulk Mailer 8.1.1
MediaDirect
MediaWidget 6.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2833941)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Outlook Personal Folders Backup
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft XML Parser
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
MobileMe Control Panel
Modem Diagnostic Tool
Modem Event Monitor
Modem Helper
MotoHelper MergeModules
Motorola Device Manager
Motorola Device Software Update
Motorola Mobile Drivers Installation 5.9.0
Move Networks Media Player for Internet Explorer
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCSetup
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
NetWaiting
NVIDIA Drivers
Octoshape Streaming Services
ODIR
OGA Notifier 2.0.0048.0
OutlookAddinSetup
PCmover
Picasa 3
Pidgin
Pocket RAR documentation
Product Documentation Launcher
PSSWCORE
QuickSet
QuickTime
Redistributed Files
Revo Uninstaller Pro 2.5.5
Rosetta Stone Version 3
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler
Roxio Media Manager
Roxio Update Manager
SalesVoice 6.0 (Shared Components)
Scan
Seagate Manager Installer
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition 
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition 
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB2845142)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 8 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905495)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB914798)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924496)
Seesmic for Windows
SendSpace Wizard
SideStep
Skype Click to Call
Skype™ 6.14
SmartWebPrinting
SolutionCenter
Sonic Activation Module
Spelling Dictionaries Support For Adobe Reader 8
Status
SymNet
Toolbox
TotalAccess Core Applications
TrayApp
TweetDeck
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2850085) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Windows XP (KB835409)
Update for Windows XP (KB898461)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
User's Guides
VideoToolkit01
Visual C++ 8.0 ATL (x86) WinSXS MSM
Visual C++ 8.0 CRT (x86) WinSXS MSM
WebEx
WebFldrs XP
WebReg
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows XP Hotfix - KB817611
Windows XP Hotfix - KB823182
Windows XP Hotfix - KB825119
Windows XP Hotfix - KB826939
Windows XP Hotfix - KB826942
Windows XP Hotfix - KB826959
Windows XP Hotfix - KB828035
Windows XP Hotfix - KB828741
Windows XP Hotfix - KB835732
Windows XP Hotfix - KB837001
Windows XP Hotfix - KB842773
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
WinRAR 4.20 (32-bit)
Xobni Core
Yahoo! Music Jukebox
YouSendIt Express
Zoom
.
==== End Of File ===========================
 

 

 

This is dds.txt

 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16533  BrowserJavaVersion: 10.51.2
Run by Imberpr at 21:04:23 on 2014-03-10
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2045.615 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
AV: AntiVir Desktop *Disabled/Outdated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Disabled/Outdated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\1.3.22.5\GoogleCrashHandler.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\atashost.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Prey\platform\windows\cronsvc.exe
C:\Windows\system32\crypserv.exe
C:\Program Files\EarthLink TotalAccess\WENGINE\wmonitor.exe
C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Program Files\Motorola\MotForwardDaemon\ForwardDaemon.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Common Files\BSD\AppUpdater\BSDChecker.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\Imberpr\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Users\Imberpr\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\TechSmith\Jing\Jing.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k Akamai
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.mytab.travel/
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = Preserve
uDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4071026
mStart Page = hxxp://start.smilebox.com/?src=10&st=12&crg=3.5000006.10040&barid={400091D0-ADF8-11E2-9D1C-001AA0FEC03D}
mDefault_Page_URL = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=4071026
uProxyOverride = ;192.168.*.*
uSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - <orphaned>
uURLSearchHooks: <No Name>:  - LocalServer32 - <no file>
BHO: AutorunsDisabled - <orphaned>
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: &Google: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Octoshape Streaming Services] "c:\users\imberpr\appdata\roaming\octoshape\octoshape streaming services\OctoshapeClient.exe" -inv:bootrun
uRun: [Google Update] "c:\users\imberpr\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [Jing] c:\program files\techsmith\jing\Jing.exe
mRun: [1A:Stardock TrayMonitor] <no file>
mRunServices: [1A:Stardock TrayMonitor] <no file>
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {3FB37917-B6B9-4FBB-920D-254BFBB8D520} - hxxp://www.wowweesupport.com/download/rovio/WebSee.cab
DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - hxxp://www.sidestep.com/get/k00719/sb02a.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://vocus.webex.com/client/T27LC/webex/ieatgpc1.cab
DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} - hxxps://www.plaxo.com/activex/plx_upldr-2k-xp.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{1988CDEE-22B5-4D9B-A312-DB063A2335BB} : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{6DE1B875-DD7C-486E-8AAA-463E119E0B8C} : DHCPNameServer = 172.16.1.27 209.244.0.3 64.105.172.26
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: AutorunsDisabled - <no file>
Notify: GoToAssist - c:\program files\citrix\gotoassist\615\G2AWinLogon.dll
SEH: {9EF34FF2-3396-4527-9D27-04C8C1C67806} - <orphaned>
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\33.0.1750.146\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\imberpr\appdata\roaming\mozilla\firefox\profiles\696adpy4.default\
FF - prefs.js: browser.search.defaulturl - 
FF - prefs.js: browser.search.selectedEngine - Smilebox powered by Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.mytab.co
FF - prefs.js: keyword.URL - hxxp://start.smilebox.com/?src=2&st=12&barid={400091D0-ADF8-11E2-9D1C-001AA0FEC03D}&q=
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\users\imberpr\appdata\local\citrix\plugins\104\npappdetector.dll
FF - plugin: c:\users\imberpr\appdata\local\google\update\1.3.22.5\npGoogleUpdate3.dll
FF - plugin: c:\users\imberpr\appdata\roaming\mozilla\plugins\npatgpc.dll
FF - plugin: c:\users\imberpr\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\imberpr\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\users\imberpr\appdata\roaming\mozilla\plugins\npo1d.dll
FF - plugin: c:\users\imberpr\appdata\roaming\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\users\imberpr\appdata\roaming\zoom\bin\npzoomplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_12_0_0_70.dll
FF - ExtSQL: !HIDDEN! 2010-02-06 18:46; smartwebprinting@hp.com; c:\program files\hp\digital imaging\smart web printing\MozillaAddOn3
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\elrawdsk.sys [2008-10-24 12800]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-9-13 21504]
R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2011-1-31 119608]
R2 CronService;Cron Service for Prey;c:\prey\platform\windows\cronsvc.exe [2011-2-15 23552]
R2 EarthLinkMonitor;EarthLink Monitor Service;c:\program files\earthlink totalaccess\wengine\wmonitor.exe [2005-1-26 65604]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-13 21504]
R2 FreeAgentGoNext Service;Seagate Service;c:\program files\seagate\seagatemanager\sync\FreeAgentService.exe [2009-9-26 189736]
R2 Motorola Device Manager;Motorola Device Manager Service;c:\program files\motorola mobility\motorola device manager\MotoHelperService.exe [2012-10-23 120728]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-9-27 104768]
R2 PST Service;PST Service;c:\program files\motorola\motforwarddaemon\ForwardDaemon.exe [2012-11-5 65657]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-10-25 179712]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
S2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2011-10-15 136360]
S2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2011-10-15 269480]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-10-23 172192]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2009-1-29 6016]
S3 BW2NDIS5;BW2NDIS5;c:\windows\system32\drivers\BW2NDIS5.SYS [2004-11-1 17536]
S3 hitmanpro35;Hitman Pro 3.5 Support Driver;c:\windows\system32\drivers\hitmanpro35.sys [2011-10-10 23624]
S3 HitmanPro35Crusader;Hitman Pro 3.5 Crusader;c:\users\imberpr\desktop\HitmanPro35.exe [2012-1-9 6480192]
S3 LLUSBFLT;LLUSBFLT;c:\windows\system32\drivers\llusbflt.sys [2005-8-3 4736]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2014-3-4 40776]
S3 motandroidusb;Mot ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2009-7-10 25856]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2012-6-11 20864]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2012-1-25 8448]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2012-6-8 23808]
S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys [2011-11-8 11008]
S3 mr97310c;CIF Dual-Mode Camera;c:\windows\system32\drivers\mr97310c.sys [2008-3-27 116992]
S3 PLUsbbc2;High-Speed USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc2.sys [2005-8-3 8960]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-10-10 27192]
S4 androidusb;ADB Interface Driver;c:\windows\system32\drivers\motoandroid.sys [2009-7-10 25856]
.
=============== File Associations ===============
.
ShellExec: deskUNPDF.exe: open=c:\program files\docudesk\deskunpdf\deskUNPDF.exe
ShellExec: ymp.exe: open="c:\program files\yahoo!\yahoo! music jukebox\YahooMusicEngine.exe" -play "%1"
ShellExec: ymp.exe: play="c:\program files\yahoo!\yahoo! music jukebox\YahooMusicEngine.exe" -play "%1"
.
=============== Created Last 30 ================
.
2014-03-10 23:36:58 7947048 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{da9182b5-92d9-4d48-b3c2-9e58d30f4fef}\mpengine.dll
2014-03-10 09:44:45 7947048 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-03-09 19:30:47 765968 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{26f184d3-653f-4e49-81fb-6e279b15f90d}\gapaengine.dll
2014-03-09 05:56:12 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-03-06 08:44:31 -------- d-----w- c:\program files\HitmanPro
2014-03-06 08:44:30 -------- d-----w- c:\programdata\HitmanPro
2014-03-06 07:00:37 -------- d-----w- C:\TDSSKiller_Quarantine
2014-03-05 10:02:05 -------- d-----w- c:\program files\Microsoft Security Client
2014-03-05 07:59:46 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2014-03-05 05:43:21 7947048 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b1f513bd-8c32-4be3-b269-b62e6b733424}\mpengine.dll
2014-03-04 21:46:30 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2014-03-04 21:45:32 75480 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-03-04 21:31:04 -------- d-----w- c:\windows\ERUNT
2014-02-28 05:25:14 -------- d-----w- c:\programdata\SafeSoft
2014-02-28 05:24:19 -------- d-----w- c:\programdata\InstallMate
2014-02-27 16:45:00 -------- d-----w- c:\users\imberpr\appdata\local\Skype
2014-02-26 13:04:22 -------- d-----w- c:\windows\Migration
2014-02-14 20:16:32 -------- d-----w- c:\users\imberpr\appdata\roaming\DonationCoder
2014-02-12 11:33:51 1248768 ----a-w- c:\windows\system32\msxml3.dll
.
==================== Find3M  ====================
.
2014-03-11 04:03:32 29 ----a-w- c:\windows\system32\TempWmicBatchFile.bat
2014-02-20 21:37:38 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-20 21:37:38 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-05 08:56:17 1806848 ----a-w- c:\windows\system32\jscript9.dll
2014-02-05 08:50:39 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-02-05 08:49:56 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-05 08:48:40 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-05 08:48:27 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-02-05 08:47:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-01-19 07:32:23 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-01-06 19:23:36 4558848 ----a-w- c:\windows\system32\GPhotos.scr
.
============= FINISH: 21:09:26.73 ===============
 

 



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#2 gringo_pr

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Posted 11 March 2014 - 08:22 AM


Hello Imberpr

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 15 March 2014 - 07:40 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 Imberpr

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Posted 15 March 2014 - 12:33 PM

So sorry, I never received an original notification that you'd posted this. I'll follow these instructions this weekend and update you asap I have results. Thank you!!



#5 gringo_pr

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Posted 15 March 2014 - 12:52 PM

no problem and I will be looking for you



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 Imberpr

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Posted 16 March 2014 - 01:17 PM

This is the AdwCleaner

 

# AdwCleaner v3.022 - Report created 16/03/2014 at 11:10:39
# Updated 13/03/2014 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : Imberpr - HEDDICUNDLE
# Running from : C:\Users\Imberpr\Downloads\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [Jing]
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16540
 
 
-\\ Mozilla Firefox v27.0.1 (en-US)
 
[ File : C:\Users\Imberpr\AppData\Roaming\Mozilla\Firefox\Profiles\696adpy4.default\prefs.js ]
 
 
[ File : C:\Users\dell\AppData\Roaming\Mozilla\Firefox\Profiles\9yq6k1l8.default\prefs.js ]
 
 
-\\ Google Chrome v33.0.1750.146
 
[ File : C:\Users\Imberpr\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : search_url
Deleted : keyword
 
*************************
 
AdwCleaner[R0].txt - [1127 octets] - [16/03/2014 11:08:10]
AdwCleaner[S0].txt - [1055 octets] - [16/03/2014 11:10:40]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1115 octets] ##########


#7 Imberpr

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Posted 16 March 2014 - 01:35 PM

Here's the JRT notes

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows Vista ™ Home Premium x86
Ran by Imberpr on Sun 03/16/2014 at 11:20:20.08
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\Imberpr\AppData\Roaming\mozilla\firefox\profiles\696adpy4.default\minidumps [4 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 03/16/2014 at 11:24:42.32
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#8 Imberpr

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Posted 16 March 2014 - 01:37 PM

Tested uploading on Chrome and still crashes/freezes. Other browsers are fine on upload



#9 gringo_pr

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Posted 16 March 2014 - 04:32 PM


Hello Imberpr

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 Imberpr

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Posted 16 March 2014 - 07:19 PM

Here's the log.txt from combofix report
 

ComboFix 14-03-16.01 - Imberpr 03/16/2014  16:48:47.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2045.1127 [GMT -7:00]
Running from: c:\users\Imberpr\Downloads\ComboFix.exe
AV: AntiVir Desktop *Disabled/Outdated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: AntiVir Desktop *Disabled/Outdated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Imberpr\AppData\Roaming\AdobeDLM.log
c:\users\Imberpr\g2mdlhlpx.exe
c:\users\Imberpr\GoToAssistDownloadHelper.exe
c:\windows\wininit.ini
.
.
(((((((((((((((((((((((((   Files Created from 2014-02-17 to 2014-03-17  )))))))))))))))))))))))))))))))
.
.
2014-03-17 00:06 . 2014-03-17 00:06 -------- d-----w- c:\windows\ServiceProfiles\NetworkService\AppData\Local\temp
2014-03-17 00:06 . 2014-03-17 00:06 -------- d-----w- c:\windows\ServiceProfiles\LocalService\AppData\Local\temp
2014-03-17 00:06 . 2014-03-17 00:06 -------- d-----w- c:\users\dell\AppData\Local\temp
2014-03-17 00:06 . 2014-03-17 00:06 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-03-17 00:06 . 2014-03-17 00:06 -------- d-----w- c:\users\Default User\AppData\Local\temp
2014-03-16 23:41 . 2014-03-16 23:41 39464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CF24E3E3-BA57-4033-9FF6-FAE709E8E3D3}\MpKslebb9621e.sys
2014-03-16 18:08 . 2014-03-16 18:11 -------- d-----w- C:\AdwCleaner
2014-03-16 09:00 . 2014-02-17 09:32 7947048 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CF24E3E3-BA57-4033-9FF6-FAE709E8E3D3}\mpengine.dll
2014-03-15 09:00 . 2014-02-17 09:32 7947048 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-03-14 09:44 . 2014-02-17 20:30 765968 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-03-14 09:43 . 2014-02-17 20:30 765968 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{AFBAB0B8-14F8-4651-8FC6-BAD7D7CADBFE}\gapaengine.dll
2014-03-13 05:36 . 2014-02-07 10:38 2050560 ----a-w- c:\windows\system32\win32k.sys
2014-03-13 05:36 . 2014-02-03 10:37 505344 ----a-w- c:\windows\system32\qedit.dll
2014-03-13 05:36 . 2014-01-30 07:46 876032 ----a-w- c:\windows\system32\wer.dll
2014-03-13 05:36 . 2013-11-13 00:30 2048 ----a-w- c:\windows\system32\tzres.dll
2014-03-11 00:57 . 2014-03-11 00:57 -------- d-----w- c:\program files\TechSmith
2014-03-09 06:00 . 2014-03-09 06:00 -------- d-----w- c:\users\Imberpr\AppData\Roaming\Oracle
2014-03-09 05:56 . 2014-03-09 05:56 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-03-06 08:44 . 2014-03-06 08:44 -------- d-----w- c:\program files\HitmanPro
2014-03-06 08:44 . 2014-03-06 08:46 -------- d-----w- c:\programdata\HitmanPro
2014-03-06 07:00 . 2014-03-06 07:43 -------- d-----w- C:\TDSSKiller_Quarantine
2014-03-05 10:02 . 2014-03-05 10:03 -------- d-----w- c:\program files\Microsoft Security Client
2014-03-05 07:59 . 2010-04-05 20:00 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2014-03-05 05:43 . 2014-02-17 09:32 7947048 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{B1F513BD-8C32-4BE3-B269-B62E6B733424}\mpengine.dll
2014-03-04 21:45 . 2014-03-04 21:45 75480 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-03-04 21:31 . 2014-03-04 21:31 -------- d-----w- c:\windows\ERUNT
2014-02-28 05:25 . 2014-02-28 05:25 -------- d-----w- c:\programdata\SafeSoft
2014-02-28 05:24 . 2014-02-28 05:25 -------- d-----w- c:\programdata\InstallMate
2014-02-27 16:45 . 2014-02-27 16:45 -------- d-----w- c:\users\Imberpr\AppData\Local\Skype
2014-02-27 16:44 . 2014-02-27 16:44 -------- d-----w- c:\program files\Common Files\Skype
2014-02-26 13:04 . 2014-02-26 13:04 -------- d-----w- c:\windows\Migration
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-03-16 23:25 . 2011-05-24 21:48 29 ----a-w- c:\windows\system32\TempWmicBatchFile.bat
2014-02-20 21:37 . 2012-05-03 05:39 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-20 21:37 . 2011-05-14 16:59 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-01-19 07:32 . 2009-10-03 02:39 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-01-06 19:23 . 2014-01-06 19:23 4558848 ----a-w- c:\windows\system32\GPhotos.scr
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
.
.
[7] 2008-01-19 . A7DFF9642D510BE1EEC6664CD0369953 . 460288 . . [6.0.6001.18000] . . c:\windows\winsxs\x86_microsoft-windows-r..emanagement-service_31bf3856ad364e35_6.0.6001.18000_none_0e3e31f00e12b007\ntmssvc.dll
[7] 2006-11-02 . 957CC0F372BB5D79C477363952276859 . 460288 . . [6.0.6000.16386] . . c:\windows\winsxs\x86_microsoft-windows-r..emanagement-service_31bf3856ad364e35_6.0.6000.16386_none_0c076ff411279f33\ntmssvc.dll
[-] 2004-08-04 07:56 . B62F29C00AC55A761B2E45877D85EA0F . 435200 . . [5.1.2400.2180] . . c:\windows\SoftwareDistribution\Download\16b2c96a0c41f4dfdb4d3cc228a4f819\ntmssvc.dll
[-] 2002-08-29 10:00 . AAC49EF5C84A2EBD7409A51A1B65C542 . 392704 . . [5.1.2400.1106] . . c:\windows\System32\NTMSSVC.DLL
.
[-] 2004-08-04 . 92BDF74F12D6CBEC43C94D4B7F804838 . 170496 . . [5.1.2600.2180] . . c:\windows\SoftwareDistribution\Download\16b2c96a0c41f4dfdb4d3cc228a4f819\srsvc.dll
[-] 2002-08-29 . 38E9CFAC7881435764051FD7B1F010FB . 158720 . . [5.1.2600.1106] . . c:\windows\System32\SRSVC.DLL
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2014-01-30 23:05 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2014-01-30 23:05 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2014-01-30 23:05 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2014-01-30 23:05 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2014-01-30 23:05 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Octoshape Streaming Services"="c:\users\Imberpr\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" [2011-03-24 107800]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2014-02-11 20922016]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-06-25 86016]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-25 81920]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2007-06-25 67584]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-25 8433664]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2010-12-13 281768]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"BSDAppUpdater"="c:\program files\Common Files\BSD\AppUpdater\BSDChecker.exe" [2012-01-15 1660232]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2013-05-01 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-31 152392]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-06-25 405504]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-10-23 948440]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Google Calendar Sync.lnk - c:\program files\Google\Google Calendar Sync\GoogleCalendarSync.exe [2011-4-8 542264]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2011-10-10 21:09 13672 ----a-w- c:\program files\Citrix\GoToAssist\615\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Digital Line Detect.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Digital Line Detect.lnk
backup=c:\windows\pss\Digital Line Detect.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickSet.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\QuickSet.lnk
backup=c:\windows\pss\QuickSet.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-07-27 20:51 919008 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeAAMUpdater-1.0]
2010-03-06 10:44 500208 ------w- c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Apoint]
2007-05-21 05:42 159744 ----a-w- c:\program files\DellTPad\Apoint.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2010-10-09 00:04 47904 ----a-w- c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\avgnt]
2010-12-13 15:39 281768 ----a-w- c:\program files\Avira\AntiVir Desktop\avgnt.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Broadcom Wireless Manager UI]
2007-03-21 19:33 1548288 ----a-w- c:\windows\System32\WLTRAY.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DellSupport]
2007-03-15 17:09 460784 ----a-w- c:\program files\DellSupport\DSAgnt.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dscactivate]
2007-07-30 19:40 16384 ----a-w- c:\dell\dsca.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
2007-05-25 06:03 17920 ----a-w- c:\dell\E-Center\EULALauncher.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\EPSON SX100 Series]
2008-02-05 15:00 188928 ----a-w- c:\windows\System32\spool\drivers\w32x86\3\E_FATIEDE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2013-01-26 22:30 116648 ----atw- c:\users\Imberpr\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GoogleDriveSync]
2014-01-30 23:05 21822128 ----a-w- c:\program files\Google\Drive\googledrivesync.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM]
2006-09-11 03:40 218032 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2006-09-11 03:40 218032 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2008-10-24 16:14 79136 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2013-05-31 18:56 152392 ----a-w- c:\program files\iTunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Kernel and Hardware Abstraction Layer]
2007-09-21 11:10 55824 ----a-w- c:\windows\KHALMNPR.Exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MaxMenuMgr]
2009-09-26 07:31 185640 ----a-w- c:\program files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OEM02Mon.exe]
2007-08-29 05:54 36864 ----a-w- c:\windows\OEM02Mon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PCMService]
2007-04-16 21:10 184320 ------w- c:\program files\Dell\MediaDirect\PCMService.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2013-05-01 10:59 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2008-06-08 11:24 236016 ----a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2007-06-25 05:17 405504 ----a-w- c:\program files\Sigmatel\C-Major Audio\WDM\sttray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2013-07-02 17:16 254336 ----a-w- c:\program files\Common Files\Java\Java Update\jusched.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2008-07-18 21:45 68856 ----a-w- c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec PIF AlertEng]
2007-11-29 03:51 583048 ----a-w- c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Defender]
2008-01-19 07:38 1008184 ----a-w- c:\program files\Windows Defender\MSASCui.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YouSendIt.exe]
2012-04-11 00:27 198144 ----a-w- c:\program files\YouSendIt\Express\YouSendIt.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-4027744976-1509669052-2323205251-1003]
"EnableNotificationsRef"=dword:00000001
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLEBB9621E
*Deregistered* - MBAMSwissArmy
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ   Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ   hpqcxs08 hpqddsvc
LocalServiceAndNoImpersonation REG_MULTI_SZ   FontCache
Akamai REG_MULTI_SZ   Akamai
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-03-10 19:22 1150280 ----a-w- c:\program files\Google\Chrome\Application\33.0.1750.146\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-03-04 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-05-03 21:37]
.
2007-11-02 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-02 01:57]
.
2014-03-04 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-18 21:41]
.
2014-03-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-08-16 19:40]
.
2014-03-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-08-16 19:40]
.
2014-03-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4027744976-1509669052-2323205251-1003Core.job
- c:\users\Imberpr\AppData\Local\Google\Update\GoogleUpdate.exe [2013-01-26 22:30]
.
2014-03-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4027744976-1509669052-2323205251-1003UA.job
- c:\users\Imberpr\AppData\Local\Google\Update\GoogleUpdate.exe [2013-01-26 22:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.mytab.travel/
mStart Page = hxxp://start.smilebox.com/?src=10&st=12&crg=3.5000006.10040&barid={400091D0-ADF8-11E2-9D1C-001AA0FEC03D}
uInternet Settings,ProxyOverride = ;192.168.*.*
uSearchAssistant = hxxp://www.google.com/ie
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
Trusted Zone: vocus.com\www
Trusted Zone: vocuspr.com\us
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
DPF: {3FB37917-B6B9-4FBB-920D-254BFBB8D520} - hxxp://www.wowweesupport.com/download/rovio/WebSee.cab
DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - hxxp://www.sidestep.com/get/k00719/sb02a.cab
FF - ProfilePath - c:\users\Imberpr\AppData\Roaming\Mozilla\Firefox\Profiles\696adpy4.default\
FF - prefs.js: browser.search.defaulturl - 
FF - prefs.js: browser.search.selectedEngine - Smilebox powered by Bing
FF - prefs.js: browser.startup.homepage - hxxp://www.mytab.co
FF - prefs.js: keyword.URL - hxxp://start.smilebox.com/?src=2&st=12&barid={400091D0-ADF8-11E2-9D1C-001AA0FEC03D}&q=
FF - ExtSQL: !HIDDEN! 2010-02-06 18:46; smartwebprinting@hp.com; c:\program files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{1392b8d2-5c05-419f-a8f6-b9f15a596612} - (no file)
Toolbar-Locked - (no file)
Toolbar-10 - (no file)
Toolbar-{30F9B915-B755-4826-820B-08FBA6BD249D} - (no file)
Toolbar-{dd02a4eb-4afd-4d60-99d8-e67f964ca813} - (no file)
WebBrowser-{22E03916-85C5-44B0-8DC9-1830C11238D9} - (no file)
WebBrowser-{B80F591E-FE9A-46CF-A13E-180377240586} - (no file)
ShellIconOverlayIdentifiers-{04cd1f3e-81d5-4904-a3ab-e0f99a7d769d} - (no file)
ShellIconOverlayIdentifiers-{95A27763-F62A-4114-9072-E81D87DE3B68} - c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
HKLM-Run-1A:Stardock TrayMonitor - (no file)
HKLM-Run-hpqSRMon - (no file)
HKLM-Run-Freecorder FLV Service - c:\program files\Freecorder\FLVSrvc.exe
Notify-AutorunsDisabled - c:\program files\SUPERAntiSpyware\SASWINLO.DLL
SafeBoot-WudfPf
SafeBoot-WudfRd
MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe
MSConfigStartUp-Carbonite Backup - c:\program files\Carbonite\Carbonite Backup\CarboniteUI.exe
MSConfigStartUp-CyberDefender Early Detection Center - c:\users\Imberpr\AppData\Local\CyberDefender Internet Security\AntiSpyware\cdase10b.exe
MSConfigStartUp-Google Desktop Search - c:\program files\Google\Google Desktop Search\GoogleDesktop.exe
MSConfigStartUp-iolo Startup - c:\program files\iolo\Common\Lib\ioloLManager.exe
MSConfigStartUp-RockMelt Update - c:\users\Imberpr\AppData\Local\RockMelt\Update\RockMeltUpdate.exe
MSConfigStartUp-SmileboxTray - c:\users\Imberpr\AppData\Roaming\Smilebox\SmileboxTray.exe
MSConfigStartUp-Uniblue RegistryBooster 2009 - c:\program files\uniblue\registrybooster\StartRegistryBooster.exe
MSConfigStartUp-WiseFixer - c:\program files\WiseFixer\WiseFixer.exe
AddRemove-HP Imaging Device Functions - c:\program files\HP\Digital Imaging\DeviceManagement\hpzscr01.exe
AddRemove-HP Photosmart Essential - c:\program files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe
AddRemove-HPExtendedCapabilities - c:\program files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe
AddRemove-SendSpaceWizard - c:\program files\SendSpace\Wizard\Uninstall.exe
AddRemove-Windows Media Format Runtime - c:\program files\Windows Media Player\wmsetsdk.exe
AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{6AD8E59C-250C-4201-B5BA-56ADEF76FF46}\bm_installer.exe
AddRemove-{D77D43B5-ED55-426b-B67B-E21F804F6102} - c:\program files\HP\Digital Imaging\{D77D43B5-ED55-426b-B67B-E21F804F6102}\setup\hpzscr01.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2014-03-16 17:07
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...  
.
 [0] 0x758B0841
.
scanning hidden autostart entries ... 
.
scanning hidden files ...  
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Akamai]
"ServiceDll"="c:\program files\common files\akamai/netsession_win_8fa3539.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*m*% %]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*m*% %\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*Z*<%j%]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*Z*<%j%\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*e"u*b*]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*e"u*b*\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.**%**]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.**%**\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\. [%
 R%]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\. [%
 R%\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*`%d"n*]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*`%d"n*\OpenWithList]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*i%¼*d%]
@Class="Shell"
.
[HKEY_USERS\S-1-5-21-4027744976-1509669052-2323205251-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.*i%¼*d%\OpenWithList]
@Class="Shell"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_12_0_0_70_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2014-03-16  17:15:21
ComboFix-quarantined-files.txt  2014-03-17 00:15
.
Pre-Run: 55,128,133,632 bytes free
Post-Run: 55,362,285,568 bytes free
.
- - End Of File - - A5C28ECFF0520D971ADA282CD1372B1B
5C616939100B85E558DA92B899A0FC36


#11 Imberpr

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Posted 16 March 2014 - 07:23 PM

I also just tried to upload a file/image/anything from Chrome and it still freezes/crashes. Look forward to hearing :)



#12 gringo_pr

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Posted 16 March 2014 - 07:58 PM


Hello Imberpr

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks


Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo
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#13 Imberpr

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Posted 17 March 2014 - 10:29 PM

Hi, thanks for this. I did uninstall Chrome last week after talking with the other forum helper. I didn't do the 'stop and clear' though - is this different than just removing chrome and installing again? Look forward to hearing :)



#14 gringo_pr

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Posted 19 March 2014 - 07:48 AM

Hello

Yes it is - Chrome has a feature that will backup your settings and extensions. If you do not clear the sync - next time you sign in with chrome it will reinstall those back so if one was bad guess what happens - it gets reinstalled


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 Imberpr

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Posted 21 March 2014 - 07:38 PM

So sorry I've not done this yet but will get to it this weekend. Will update you when done :)






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