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Mobile devices such as my tablet, phone are unable to connect to my wifi

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4 replies to this topic

#1 monkpart9


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Posted 10 March 2014 - 06:13 PM

Hey guys, it's exactly what it sounds like. Unfortunately for some reason I'm unable to use my wifi data and am only able to connect to the 4G network. I checked my modem and r outer and wasn't able to find any immediate problems with unplugged cables. I called my internet provider and they told me it was an internal problem so that didn't solve anything. I checked my internet connection settings on my computer and everything there seems to be in order as well. On each device I even checked to see if I had all the settings set correctly so I could connect to my wifi and they seemed to be in order as well as the fact that I can connect to other people's wifi just fine. Just wondering if there's anything obvious that I'm missing? If anyone could provide any insight I'd really appreciate it. Thank you for your time in advance.

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#2 CaveDweller2


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Posted 10 March 2014 - 07:36 PM

Are you typing in the correct pass phrase for your wireless? For that matter do you have wireless setup correctly? What is the make and model of the router? Who is your ISP as well

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#3 chrisd87


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Posted 11 March 2014 - 08:23 AM

Do you run a 5ghz band or only 2.4ghz?

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#4 Kilroy


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Posted 14 March 2014 - 03:41 PM

Your wireless security can also affect what devices are able to connect.  If the wireless security is not supported by the device it will be unable to connect.

#5 easyrider2


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Posted 22 March 2014 - 09:08 AM



Was the wireless working ever on your router? Which make and model do you use?

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