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BSOD issue; likely corrupt Win/registry; how to fix without using Win CD?


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#1 thisdarncomputer

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Posted 10 March 2014 - 05:17 PM

Hi everyone.

 

My friend has a BSOD problem on his Win XP desktop that I am trying to get fixed without a Windows XP cd, if possible.

 

I am thinking that likely it is due to corrupted files or registry. Oftentimes the BSOD error message will mention "winsys32" which I know in and of itself is not a malware or any such.

 

I've been told to try a repair/reload of all Win files using an XP CD, and if that fails, to wipe the HD and just do a reinstall. Problem is, we don't have any access to an XP CD, and it's a bit of a challenge to try to get one.

 

Is there any way to fix the issue without the win CD?

 

Hope I included everything you need to answer the question but if not, let me know and I will try to supply whatever info you need in order to answer.

 

Computer is a Dell Optiplex GX260 from 2002. Win XP 32 bit.

 

Thanks,

Brook


Edited by hamluis, 11 March 2014 - 11:54 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 JohnC_21

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Posted 10 March 2014 - 05:32 PM

If winsys32.exe is in C:\Windows\System32\drivers it has a good chance of being malware.

 

If the computer has any restore points, you can try to do a partial system restore that may help. See the steps required here. 

 

http://www.raymond.cc/blog/restore-unbootable-windows-system-using-offline-system-restore/

 

Edit: Are there any important files that have to be transferred from the computer?


Edited by JohnC_21, 10 March 2014 - 05:32 PM.


#3 thisdarncomputer

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Posted 10 March 2014 - 05:37 PM

If winsys32.exe is in C:\Windows\System32\drivers it has a good chance of being malware.

 

If the computer has any restore points, you can try to do a partial system restore that may help. See the steps required here. 

 

http://www.raymond.cc/blog/restore-unbootable-windows-system-using-offline-system-restore/

 

Edit: Are there any important files that have to be transferred from the computer?

 

No. All the important stuff we saved several weeks ago on to my friend's thumb drive. I think I've tried doing a system restore and it didn't work but I will try it again and let you know immediately how it goes. :)



#4 JohnC_21

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Posted 10 March 2014 - 05:42 PM

So you can get into safe mode okay? Have you tried running any malware scans in safe mode?



#5 hamluis

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Posted 11 March 2014 - 11:54 AM

http://www.bleepingcomputer.com/startups/winsys32.exe-13508.html

 

Topic moved from XP to Am  I Infected.

 

Louis






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